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Contact SEC Info Via This Help Page

Please read this, so that you don’t waste your time:  This Web site (SEC InfoSM, a service of Fran Finnegan & Company) is only an information service for accessing SEC Filings, so your questions will be ignored unless they pertain to SEC InfoSM.  We simply publish SEC Filings, filed by companies, institutions and individuals, as our service.  We are not the SEC nor some company whose public SEC Filings you may have found here.  If you are trying to contact the SEC, click here, or if you are trying to contact a particular company whose Filings we’ve published, you must contact it elsewhereIf you can’t find a document on our site, you may request assistance directly from the SEC by submitting an SEC Document Request.  We are not in the business of doing research for you, so we will not reply to a research request.  Otherwise, if your questions pertain specifically to using our SEC InfoSM site, please use this Form.  Before doing so, though, you should see our Answers to Frequently Asked Questions below.  Thank you.
Do not use this Form for   Social Security #   Redaction Requests!  See the instructions below.
Replies:  We reply to e-mail in this order:  (1) signed-in subscribers; then (2) signed-in users.

The “Question Submittal Form” will appear here after you Sign In.


Answers to Frequently Asked Questions (FAQs)

Q What is your Privacy Policy?Next Previous
A:  Our Privacy Policy:
Information that has been filed with the U.S. Securities and Exchange Commission (SEC) or the Canadian Securities Administrators (CSA), or has been disseminated or made publicly available by those government agencies, is historic “public domain” information, since one of the functions of those organizations is to mandate “full disclosure” within the securities markets that they regulate pursuant to Federal laws.  Without human intervention, our software processes and re-publishes this public information, which may contain all categories of “personally identifiable information” as disseminated by the SEC/CSA pursuant to Federal laws.  (If there is information on our site that you consider “private” which you want removed, such as a Social Security Number, see our Change Policy below for instructions on how to request Redactions.)  Other than that, anything that is submitted to us from any page within our site will be kept confidential and will not be sold nor disclosed to any other party (unless they have an ownership interest in us, or unless we are required by law to disclose it).  This has been our policy since 1997, and it is in conformance with the California Online Privacy Protection Act of 2003.  If we change it, we will update this page.

Q How can I start receiving e-mail notices of new Filings?Next Previous
A:  1:  If you have not signed up for our service, you must first Sign Up as a New User.
2:  Once signed up, if you are not signed in, you must Sign In with your e-mail address.
3:  Once signed in, search (from either our Home page or our Search page) for the U.S. or Canadian company, institution or individual that you want to receive new-Filing notifications for.  On the search-results page, find the name of the U.S.-filing ( U.S. SEC Registrant ) or Canadian-filing ( Can. CSA Issuer ) Registrant that you are interested in, and click on it so that you go to their Registrant page.
4:  In the Filings section of their Registrant page, there is a checkbox next to “E-Mail” which you toggle to turn on, or off, new-Filing notifications for all Filings involving that single Registrant.  For example, click here to see the checkbox in the Filings section of Microsoft’s Registrant page.
5:  Repeat steps 3 and 4 for each Registrant you are interested in.
6:  If you want notifications for particular Filing-Types for all Registrants, request them by going to your User Info page and clicking on the New-Filing E-Mail Notification (by Filing-Types) link.

Note:  Your e-mail reader / system / service must be configured to accept mail from SEC Info (sender “Anonymous” @ domain “secinfo.com”, via server “po.secinfo.com”).  If you use a mail forwarder, it must support the Sender Policy Framework (SPF), a spam-prevention standard used by Google, the SEC and us, among others, or Microsoft’s Sender ID, a similar protocol used by eBay, PayPal and us, among others.  We do not use Yahoo!’s DomainKeys / DKIM.

Q How can I stop receiving e-mail notices of new Filings?Next Previous
A:  The bottom of each notice contains a link that you can click on which will do one of three things:
1:  Take you to our Not Found page, if your e-mail reader truncated or broke the link in the e-mail notice.  In this case, you will have to manually copy & paste all of it into your browser.
2:  Automatically turn off all new-Filing notifications, if you have never signed up for our service (but someone else in your organization requested that you receive the new-Filing notifications).
3:  Take you to your New-Filing E-Mail Notification (by Registrants) page, where you can manually turn them off for each Registrant.  This page, for users who have signed up, requires that you be signed in.  You can also get to this page at any time while you are signed in by going to your User Info page and clicking on the New-Filing E-Mail Notification (by Registrants) link.  If you are getting all notices related to one or more specific Filing-Types, then you must click on the New-Filing E-Mail Notification (by Filing-Types) link and turn them off on that page.

Q My e-mail address has changed.  How can I update it for signing in here?Next Previous
A:  Sign In with your old e-mail address.  Then, click on your name or User Info at the top.  On your User Information page, click on “Change Your User Information”, and update it.

Q Can a company put a direct link on their site to their info on your site?Next Previous
A:  Yes, please do so.  Just follow these simple steps:
1:  Sign In to our service and find the Registrant page for your company.
2:  When you get to your company’s Registrant page, note the URL in the Address/Location line of your Web browser.  (Using Microsoft as an example, the URL for its Registrant page is:
http://www.secinfo.com/$/SEC/Registrant.asp?CIK=789019.)
3:  Copy the URL for your Registrant page (with your SEC/CSA CIK number) and paste it into a link at your site.  The link will look something like this (using Microsoft as an example):

<A HRef="http://www.secinfo.com/$/SEC/Registrant.asp?CIK=789019">
SEC Info</A>


In lieu of just SEC Info as your link text, you can say whatever you want for users to click on, provided that somewhere in the link text it says “SEC Info” and/or “www.secinfo.com”.  Alternatively, you could use our logo, in place of the “SEC Info” text, with this image link:

<A HRef="http://www.secinfo.com/$/SEC/Registrant.asp?CIK=789019">
<Img Alt="SEC Info" Width=115 Height=42 Border=0
Src="http://www.secinfo.com/Images/SECinfo.115x42.gif"></A>

Q Who must use EDGAR/SEDAR to file with the SEC/CSA?Next Previous
A:  Beginning in 1996, all U.S. companies that report to the SEC are subject to the SEC’s EDGAR® electronic filing requirements.  Beginning in 1997, all Canadian companies that report to the CSA are subject to the CSA’s SEDAR® electronic filing requirements.  Not only the company’s own Filings, but also most third-party Filings with respect to that Registrant, have to be filed electronically.  Only a few specific Filings (such as Form 144 in the U.S.) are exempt from mandated electronic filing.  We only publish Filings that are made electronically.

Q Why can’t I find foreign companies traded on NASDAQ in the database?Next Previous
A:  Foreign private issuers and foreign governments are not mandated to file on EDGAR®, but may do so voluntarily, provided that the Form/Filing-Type is available on EDGAR®.

Q How can I correct or delete information that is in your database?Next Previous
A:  Our Change Policy:
CorrectionsDeletionsRedactionsSocial Security NumbersSS#s and Search Engines

Background:  Information that is on our SEC Info site is published here after it was first filed at and disclosed by the U.S. Securities and Exchange Commission (SEC) pursuant to Federal law or the Canadian Securities Administrators (CSA) pursuant to Canadian law by a Filer or Filing Agent who is an SEC/CSA Registrant.  The documents on our site came from these government agencies at the time they were filed, and, as a result of being filed, are now in the “public domain”.  We publish the names of the Filer(s), Issuer and Filing Agent at the top of each document.

Corrections:  If it’s a correction to your Registrant information (as a Filer, Issuer or Filing Agent), such as your name / address / phone number, or some Filing-specific piece of information (in the Submission data), you or your Filing Agent must directly contact EDGAR® Filer Support (at 1-202-551-8900) and/or the SEDAR® Help Desk (at 1-800-219-5381) and ask the SEC/CSA to correct the information in their official databases.  We (SEC Info – this Web site) are not the SEC nor CSA.  We therefore cannot, pursuant to SEC/CSA Rules & Regulations, change their databases for you.  If the SEC does correct any Submission data, such as a “Filed As Of” or an “Effectiveness” date, we will note that at the top of each Document / Exhibit in the Filing.  We faithfully publish everything exactly as transmitted by the EDGAR Dissemination System, so any data correction made by the SEC will automatically get reflected in our database, whether or not you requested the correction, provided that the change is disseminated by the EDGAR System to Web sites like ours and the SEC’s.  Since the SEC’s site is a peer site to ours, changes to the SEC’s site that are simply made by its Webmasters will not get disseminated to us, because their Web site is not the EDGAR System.  (Data “Corrections” are different than Filing “Deletions”.)

Deletions:  SEC Filings are forever in the “public domain” once they are filed and disseminated, whether via paper or electronically, even if the SEC subsequently deletes them from its own Web site.  More precisely, it is the information in them that is forever in the public domain.  For many reasons, ranging from public policy to practical considerations, there is no Federal or State law, rule or regulation that does or even could mandate the absolute deletion of SEC Filings or any of their contents.  Since Filings are basically collections of information, where the Filing’s computer file is just the delivery package, any effort to delete that delivery package is meaningless after the information in it has been sliced & diced and copied into various formats and representations by us and others and made public.  As such, an EDGAR® “deletion notice” is informational only, simply communicating that the SEC does not consider the Filing valid from a securities-law perspective, so some sites ignore it and others don’t.  The SEC makes clear the concept of “Filer beware” with respect to this — ask any Filing Agent.  It is also important to recognize that the EDGAR System operates independently of and separately from all Web sites, whether it’s the SEC’s own site or ours or any others (including search engines), so each site has to establish its own policy with respect to deletions.  Our policy is that any deletion designation made by the EDGAR System will be noted in, but not reflected in, our database, and noted at the top of each Document / Exhibit in the Filing.  Therefore, our site may be the only functional one that provides a complete history of everything that has been filed.  As a technical matter, deleting something from our system would “break” it, resulting in broken links and “not found” errors, so we don’t delete anything because of our unique cross-linking complexity.  Even if we could delete a Filing’s computer file just like the SEC site and other simple sites do, copies of it would still be in the caches of the dozens of search engines that archive our site.  (We can’t do Filing “Deletions”, but we can do text “Redactions”.)

Redactions:  In compliance with the California Online Privacy Protection Act of 2003, this is our change-request process...  We cannot delete filings (see Deletions above), but we may redact (“black out”) text in certain situations.  If an SEC Filing contains sensitive or personal information, such as Social Security Numbers (see SS#s below), we may redact that information for a fee.  We charge for this service because it involves a lot of work, due to the complexity of our system, which you will understand if you are a frequent user of our site.  The architecture of our system, beginning in 1996 when we started designing it, is predicated upon the fact that SEC Filings contain “static” Documents and Exhibits that are placed in the public domain (see Deletions above), just as books, newspapers and paper documents are static.  It is their static nature that allows us to add our billions of unique and useful intra- and inter-Document links, but it has also resulted in our writing software for over 10 years that assumes that nothing within the textual content of the historic Filings would ever change.  Although you may only see a data item in the HTML version that the search engines index, it actually also exists in a dozen other places that we must find and redact it from.  Each Redaction Request therefore requires hours (or weeks, in the case of very large projects) of manual research and meticulous work, because we haven’t yet fully automated the redaction process.  We will manually change all of the basic and alternative formats that we have for each Document or Exhibit (besides the .html file, there may be .txt, .pdf, .rtf, .doc, .csv, .xls, .xml, .xbrl, .sgml, et al. files), plus all relevant database entries and internal search engine indexes.  Any redactions that we make will be noted for the dozens of search engines that index our site.  Redactions are usually made for the Filer or its/his/her agent (officer, attorney or Filing Agent), because other parties have no “legal standing” to affect changes to a Filer’s Filings, even if they are referenced therein, but we may make exceptions.  The Filer or Filing Agent usually pays the cost of a redaction, since they made the original Filing.  Our price to modify an individual Document or Exhibit is $100 for the first item changed, with further changes within that document priced on a declining scale.  The price to be negotiated will depend upon the amount of work involved.  To make an online Redaction Request, click here to use our Redaction Request page, not the Form up above.

Social Security Numbers (SS#s):  SEC Filings (meaning their contents, including SS#s) are filed pursuant to Federal securities law in effect when the Filings are made and placed in the public domain (see Deletions above).  SEC Filers have been making such “full-disclosure” Filings per SEC Rules & Regulations since 1933.  But even though the disclosure of SS#s has been mandated (see “S.S. or I.R.S. Identification No.” in a ‘Schedule 13G’), encouraged (see “IRS Ident. No.” in a ‘Form 144’), voluntary (see “Social Security Number... (Voluntary)” in a ‘Form 3’) or allowed (see “Tax Ident. #” in a ‘Proxy Statement’), we began redacting them upon request (see Redactions above) in June 2006, a full year before the SEC changed its policy.  SS#s in Filings made after June 2007 were and are now automatically redacted by the SEC and us, but only if they are formatted in the hyphenated 3-2-4 style (###-##-####) and not as just nine digits.  (We are proud to note that when the SEC updated its system, it copied our redaction procedure of replacing SS#s with “###-##-####”.)  Because the SEC only dealt with that 3-2-4 format (and did so erroneously as a quick & dirty “fix”, since fewer than 22% of any “numbers” in that format are indeed SS#s — we’ve verified this with the SSA and IRS), there remain many thousands of SS#s on the SEC’s site that have yet to be redacted.  But even when any are redacted on the SEC’s site, there is no way to communicate these changes via the EDGAR Dissemination System (see Corrections above).  So, if you have found an SS# on our site, it is because the SEC Form or Document / Exhibit that was filed before June 2007 either required or allowed the disclosure of the SS# at the time it was filed, pursuant to Federal securities law as implemented by the SEC and adhered to by the Filer.  Although some States have passed laws with respect to SS#s, those laws always defer to relevant Federal law so that there is no conflict.  To quote California law as an example, it “does not prevent the collection, use, or release of a social security number as required by state or federal law...”  Our site therefore renders SEC Filings exactly as they were filed, in conformance with over-riding Federal law and the original intent of the Filer, unless we’ve processed an online Redaction Request (see Redactions above).  Please understand that we have no way of knowing that an SS# is on our site unless you tell us.

SS#s and Search Engines:  If you found an SS# on our site by using a search engine, it is probably also on the other sites that subscribe to the EDGAR Dissemination System, but you may not realize it nor find those other sites.  The reason you may have found the SS# only on our site and not on those other sites is because the search engines index our site much more than they do those sites, due to the billions of unique links that our software has added to the static Filings.  Those links make us the best SEC-Filing research site, and as a side-effect allow search engines to “dig deeper” when crawling us.  (See Google 101:  How Google crawls, indexes, and serves the Web for a description of why.)  For example, click on these links to compare how many pages Google has indexed from these sites:  SEC Info, EDGAR Online, 10-K Wizard and the SEC’s.  So, there is an incredible irony here:  You may be upset that you found your SS# on our site, but if we were not so good as to be so deeply indexed by the search engines, you may never have discovered that your SS# was filed at the SEC and placed in the public domain.  Many wise people have thanked us for enabling them to know that this has happened.  They understand that we have no way of knowing that their SS# is buried somewhere in the 300+ million pages on our site, any more than the search engine companies would know that they have indexed their SS#.  Redacting an SS# from our site will cause it to automatically be removed from the search engines.  We interface with search engines (Google, Yahoo!, bing, et al.) using the Sitemaps protocol.

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AboutPrivacyRedactionsHelp — Fri, 10 Feb 14:52:46.0 GMT