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TTEC Holdings, Inc. – ‘10-K’ for 12/31/10 – ‘XML.R6’

On:  Tuesday, 3/1/11, at 5:08pm ET   ·   For:  12/31/10   ·   Accession #:  950123-11-20772   ·   File #:  1-11919

Previous ‘10-K’:  ‘10-K’ on 2/22/10 for 12/31/09   ·   Next:  ‘10-K’ on 2/28/12 for 12/31/11   ·   Latest:  ‘10-K’ on 2/29/24 for 12/31/23   ·   2 References:   

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  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

 3/01/11  TTEC Holdings, Inc.               10-K       12/31/10   46:7.2M                                   Donnelley … Solutions/FA

Annual Report   —   Form 10-K   —   Sect. 13 / 15(d) – SEA’34
Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: 10-K        Annual Report                                       HTML   1.29M 
 2: EX-21.01    Subsidiaries List                                   HTML     26K 
 3: EX-22.01    Published Report re: Matters Submitted to a Vote    HTML     14K 
                of Security Holders                                              
 4: EX-31.01    Certification -- §302 - SOA'02                      HTML     20K 
 5: EX-31.02    Certification -- §302 - SOA'02                      HTML     20K 
 6: EX-32.01    Certification -- §906 - SOA'02                      HTML     16K 
 7: EX-32.02    Certification -- §906 - SOA'02                      HTML     16K 
36: XML         IDEA XML File -- Definitions and References          XML    101K 
42: XML         IDEA XML File -- Filing Summary                      XML     82K 
40: XML.R1      Document and Entity Information                      XML    205K 
41: XML.R2      Consolidated Balance Sheets                          XML    446K 
23: XML.R3      Consolidated Balance Sheets (Parenthetical)          XML    103K 
28: XML.R4      Consolidated Statements of Operations and            XML    426K 
                Comprehensive Income (Loss)                                      
34: XML.R5      Consolidated Statement of Stockholders' Equity       XML   1.24M 
33: XML.R6      Consolidated Statements of Cash Flows                XML    634K 
45: XML.R7      Consolidated Statements of Cash Flows                XML     37K 
                (Parentheticals)                                                 
18: XML.R8      Overview and Basis of Presentation                   XML     99K 
32: XML.R9      Acquisitions                                         XML     62K 
17: XML.R10     Deconsolidation of A Subsidiary                      XML     62K 
16: XML.R11     Segment Information                                  XML    140K 
22: XML.R12     Accounts Receivable and Significant Clients          XML     82K 
38: XML.R13     Property, Plant and Equipment                        XML     55K 
24: XML.R14     Goodwill and Impairment                              XML     69K 
25: XML.R15     Contract Acquisition Costs                           XML     53K 
30: XML.R16     Other Intangible Assets                              XML     82K 
46: XML.R17     Derivatives                                          XML    182K 
21: XML.R18     Fair Value                                           XML    127K 
14: XML.R19     Income Taxes                                         XML    167K 
27: XML.R20     Restructuring Charges and Impairment Losses          XML    101K 
37: XML.R21     Indebtedness                                         XML     50K 
20: XML.R22     Deferred Training Revenue and Costs                  XML     83K 
35: XML.R23     Commitments and Contingencies                        XML     48K 
26: XML.R24     Leases                                               XML    103K 
44: XML.R25     Accumulated Other Comprehensive Income (Loss)        XML     89K 
39: XML.R26     Net Income Per Share                                 XML     53K 
29: XML.R27     Related Party Transactions                           XML     44K 
31: XML.R28     Other Financial Information                          XML     46K 
15: XML.R29     Quarterly Financial Data (Unaudited)                 XML    123K 
43: EXCEL       IDEA Workbook of Financial Reports (.xls)            XLS   1.08M 
 8: EX-101.INS  XBRL Instance -- ttec-20101231                       XML   1.40M 
10: EX-101.CAL  XBRL Calculations -- ttec-20101231_cal               XML    170K 
13: EX-101.DEF  XBRL Definitions -- ttec-20101231_def                XML     65K 
11: EX-101.LAB  XBRL Labels -- ttec-20101231_lab                     XML    841K 
12: EX-101.PRE  XBRL Presentations -- ttec-20101231_pre              XML    388K 
 9: EX-101.SCH  XBRL Schema -- ttec-20101231                         XSD     78K 
19: ZIP         XBRL Zipped Folder -- 0000950123-11-020772-xbrl      Zip    106K

‘XML.R6’   —   Consolidated Statements of Cash Flows

This Financial Report is an XBRL XML File.

                                                                                                                                                                                
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<IsNumeric> true </IsNumeric>
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<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher AICPA -Name Accounting Principles Board Opinion (APB) -Number 12 -Paragraph 5 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
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<Row>
<Id> 7 </Id>
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<Level> 0 </Level>
<ElementName> ttec_AmortizationOfContractAcquisitionCosts </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
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<IsCalendarTitle> false </IsCalendarTitle>
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<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
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<CurrencySymbol/>
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<NonNumericTextHeader/>
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<CurrencySymbol/>
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<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ElementReferences> No authoritative reference available. </ElementReferences>
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<ElementPrefix> us-gaap </ElementPrefix>
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<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
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<IsSegmentTitle> false </IsSegmentTitle>
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<IsCalendarTitle> false </IsCalendarTitle>
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<Cell>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<hasScenarios> false </hasScenarios>
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<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Cell>
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<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The component of interest expense comprised of the periodic charge against earnings over the life of the financing arrangement to which such costs relate. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 8 -Article 5 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 04 -Paragraph 8 -Article 9 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Amortization of debt issuance costs and other </Label>
</Row>
<Row>
<Id> 9 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_ProvisionForDoubtfulAccounts </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
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<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 600000 </NumericAmount>
<RoundedNumericAmount> 600 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Cell>
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<IsNumeric> true </IsNumeric>
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<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Cell>
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<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 1990000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
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<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Amount of the current period expense charged against operations, the offset which is generally to the allowance for doubtful accounts for the purpose of reducing receivables, including notes receivable, to an amount that approximates their net realizable value (the amount expected to be collected). </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 5 -Article 5 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Provision for doubtful accounts </Label>
</Row>
<Row>
<Id> 10 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_GainLossOnDispositionOfAssets </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
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<IsRatio> false </IsRatio>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Cell>
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<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Cell>
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<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
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<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The gains and losses included in earnings resulting from the sale or disposal of tangible assets. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 144 -Paragraph 47 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Loss (gain) on disposal of assets </Label>
</Row>
<Row>
<Id> 11 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_AssetImpairmentCharges </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 1958000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
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<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
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<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The charge against earnings resulting from the aggregate write down of all assets from their carrying value to their fair value. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 144 -Paragraph 45, 46, 47 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Impairment losses </Label>
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<Row>
<Id> 12 </Id>
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<Level> 0 </Level>
<ElementName> us-gaap_DeferredIncomeTaxExpenseBenefit </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
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<IsCalendarTitle> false </IsCalendarTitle>
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<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<RoundedNumericAmount> -3030 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
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<IsNumeric> true </IsNumeric>
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<DisplayZeroAsNone> false </DisplayZeroAsNone>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The component of income tax expense for the period representing the net change in the entity's deferred tax assets and liabilities pertaining to continuing operations. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Staff Accounting Bulletin (SAB) -Number Topic 6 -Section I -Subsection 7 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 109 -Paragraph 45 -Subparagraph b Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 109 -Paragraph 289 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 08 -Paragraph h -Article 4 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Deferred income taxes </Label>
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<Row>
<Id> 13 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -972000 </NumericAmount>
<RoundedNumericAmount> -972 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -2345000 </NumericAmount>
<RoundedNumericAmount> -2345 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -1485000 </NumericAmount>
<RoundedNumericAmount> -1485 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Reductions in the entity's income taxes that arise when compensation cost (from non-qualified share-based compensation) recognized on the entity's tax return exceeds compensation cost from share-based compensation recognized in financial statements. This element reduces net cash provided by operating activities. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 123R -Paragraph A96 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Excess tax benefit from equity-based awards </Label>
</Row>
<Row>
<Id> 14 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_ShareBasedCompensation </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 13372000 </NumericAmount>
<RoundedNumericAmount> 13372 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 11640000 </NumericAmount>
<RoundedNumericAmount> 11640 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 10312000 </NumericAmount>
<RoundedNumericAmount> 10312 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The aggregate amount of noncash, equity-based employee remuneration. This may include the value of stock options, amortization of restricted stock, and adjustment for officers compensation. As noncash, this element is an add back when calculating net cash generated by operating activities using the indirect method. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Equity-based compensation expense </Label>
</Row>
<Row>
<Id> 15 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -128000 </NumericAmount>
<RoundedNumericAmount> -128 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -192000 </NumericAmount>
<RoundedNumericAmount> -192 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 1942000 </NumericAmount>
<RoundedNumericAmount> 1942 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Aggregate impact of foreign currency derivatives on earnings for the period. Includes impact of foreign currency cash flow hedge ineffectiveness and the ineffectiveness of fair value hedging derivatives and full change in fair value of the foreign currency derivatives not designated as hedging instruments. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 133 -Paragraph 45 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> (Gain) loss on foreign currency derivatives </Label>
</Row>
<Row>
<Id> 16 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_GainOnLegalSettlementNetOfTax </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -3542000 </NumericAmount>
<RoundedNumericAmount> -3542 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Gain on Newgen legal settlement, net of tax </Label>
</Row>
<Row>
<Id> 17 </Id>
<IsAbstractGroupTitle> true </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_IncreaseDecreaseInOperatingCapitalAbstract </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> na </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Other </Unit>
<ElementDataType> xbrli:stringItemType </ElementDataType>
<SimpleDataType> string </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Changes in assets and liabilities, net of effect of acquisition: </Label>
</Row>
<Row>
<Id> 18 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_IncreaseDecreaseInAccountsReceivable </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -87000 </NumericAmount>
<RoundedNumericAmount> -87 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 27258000 </NumericAmount>
<RoundedNumericAmount> 27258 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 17668000 </NumericAmount>
<RoundedNumericAmount> 17668 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net change during the reporting period in amount due within one year (or one business cycle) from customers for the credit sale of goods and services. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Accounts receivable </Label>
</Row>
<Row>
<Id> 19 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 16853000 </NumericAmount>
<RoundedNumericAmount> 16853 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -6194000 </NumericAmount>
<RoundedNumericAmount> -6194 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 8658000 </NumericAmount>
<RoundedNumericAmount> 8658 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net change during the reporting period in the value of this group of assets within the working capital section. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Prepaids and other assets </Label>
</Row>
<Row>
<Id> 20 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 19683000 </NumericAmount>
<RoundedNumericAmount> 19683 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -19142000 </NumericAmount>
<RoundedNumericAmount> -19142 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -14259000 </NumericAmount>
<RoundedNumericAmount> -14259 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net change during the reporting period in the aggregate amount of obligations and expenses incurred but not paid. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Accounts payable and accrued expenses </Label>
</Row>
<Row>
<Id> 21 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> Deferred revenue and other liabilities </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> totallabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -19330000 </NumericAmount>
<RoundedNumericAmount> -19330 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -28000 </NumericAmount>
<RoundedNumericAmount> -28 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -5610000 </NumericAmount>
<RoundedNumericAmount> -5610 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Deferred revenue and other liabilities </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Deferred revenue and other liabilities </Label>
</Row>
<Row>
<Id> 22 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_NetCashProvidedByUsedInOperatingActivities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> na </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 134455000 </NumericAmount>
<RoundedNumericAmount> 134455 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 160672000 </NumericAmount>
<RoundedNumericAmount> 160672 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 160566000 </NumericAmount>
<RoundedNumericAmount> 160566 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net cash from (used in) all of the entity's operating activities, including those of discontinued operations, of the reporting entity. Operating activities generally involve producing and delivering goods and providing services. Operating activity cash flows include transactions, adjustments, and changes in value that are not defined as investing or financing activities. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 28 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 26 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Net cash provided by operating activities </Label>
</Row>
<Row>
<Id> 23 </Id>
<IsAbstractGroupTitle> true </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> na </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Other </Unit>
<ElementDataType> xbrli:stringItemType </ElementDataType>
<SimpleDataType> string </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Cash flows from investing activities </Label>
</Row>
<Row>
<Id> 24 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsForProceedsFromOtherInvestingActivities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 785000 </NumericAmount>
<RoundedNumericAmount> 785 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 4276000 </NumericAmount>
<RoundedNumericAmount> 4276 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net cash outflow (inflow) from other investing activities. This element is used when there is not a more specific and appropriate element in the taxonomy. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 15 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Proceeds from grant for property, plant and equipment </Label>
</Row>
<Row>
<Id> 25 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_NetCashProvidedByUsedInInvestingActivities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -43198000 </NumericAmount>
<RoundedNumericAmount> -43198 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -29815000 </NumericAmount>
<RoundedNumericAmount> -29815 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -62128000 </NumericAmount>
<RoundedNumericAmount> -62128 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net cash inflow (outflow) from investing activity. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 26 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Net cash used in investing activities </Label>
</Row>
<Row>
<Id> 26 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsToAcquirePropertyPlantAndEquipment </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -26800000 </NumericAmount>
<RoundedNumericAmount> -26800 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -24973000 </NumericAmount>
<RoundedNumericAmount> -24973 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -65988000 </NumericAmount>
<RoundedNumericAmount> -65988 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow associated with the acquisition of long-lived, physical assets that are used in the normal conduct of business to produce goods and services and not intended for resale; includes cash outflows to pay for construction of self-constructed assets. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 15 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 17 -Subparagraph c </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Purchases of property, plant and equipment </Label>
</Row>
<Row>
<Id> 27 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_SettlementNetInvestmentHedges </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -1727000 </NumericAmount>
<RoundedNumericAmount> -1727 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Settlement of foreign currency contracts for net investment hedging </Label>
</Row>
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<Id> 28 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_PurchasesOfForeignCurrencyOptionContracts </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -416000 </NumericAmount>
<RoundedNumericAmount> -416 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
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<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Purchases of foreign currency option contracts </Label>
</Row>
<Row>
<Id> 29 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_PaymentForContractAcquisitionCosts </ElementName>
<ElementPrefix> ttec </ElementPrefix>
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<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
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<IsCalendarTitle> false </IsCalendarTitle>
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<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
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<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
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</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
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<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Payment for contract acquisition costs </Label>
</Row>
<Row>
<Id> 30 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsToAcquireInterestInSubsidiariesAndAffiliates </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
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<IsCalendarTitle> false </IsCalendarTitle>
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<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
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<FootnoteIndexer/>
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<Cell>
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<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -3600000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
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<Cell>
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<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
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<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow associated with the acquisition of or advances to an entity that is related to it but not strictly controlled (for example, an unconsolidated subsidiary, affiliate, and joint venture or equity method investment) or the acquisition of an additional interest in a subsidiary (controlled entity). </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 17 -Subparagraph b </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Investment in deconsolidated subsidiary </Label>
</Row>
<Row>
<Id> 31 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negatedtotal </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -12798000 </NumericAmount>
<RoundedNumericAmount> -12798 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
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</Cell>
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<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
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<Cell>
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<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow associated with the acquisition of a business, net of the cash acquired from the purchase. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 15, 17 </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Acquisition of PRG, net of cash acquired of $2.2 million </Label>
</Row>
<Row>
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<IsAbstractGroupTitle> true </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> na </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<Cell>
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<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<Cell>
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<IsRatio> false </IsRatio>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
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<SimpleDataType> string </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
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<Label> Cash flows from financing activities </Label>
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<Row>
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<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_ProceedsFromLongTermLinesOfCredit </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
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<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
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<Cell>
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<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
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<NumericAmount> 1257100000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<Cell>
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<IsNumeric> true </IsNumeric>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<hasScenarios> false </hasScenarios>
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<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 1147730000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
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</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash inflow from a contractual arrangement with the lender, including letter of credit, standby letter of credit and revolving credit arrangements, under which borrowings can be made up to a specific amount at any point in time with maturities due beyond one year or the operating cycle, if longer. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 18 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 19 -Subparagraph b </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Proceeds from line of credit </Label>
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<Row>
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<Level> 0 </Level>
<ElementName> us-gaap_RepaymentsOfLongTermLinesOfCredit </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
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<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
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<Cell>
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<IsNumeric> true </IsNumeric>
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<NumericAmount> -1257100000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
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</Cell>
<Cell>
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<IsNumeric> true </IsNumeric>
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<NumericAmount> -1001760000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
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<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -1132330000 </NumericAmount>
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<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
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<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
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</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow for the settlement of obligation drawn from a contractual arrangement with the lender, including letter of credit, standby letter of credit and revolving credit arrangements, under which borrowings can be made up to a specific amount at any point in time with maturities due beyond one year or the operating cycle, if longer. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 18 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 20 -Subparagraph b </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Payments on line of credit </Label>
</Row>
<Row>
<Id> 35 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> Payments on capital lease obligations and equipment financing </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -3749000 </NumericAmount>
<RoundedNumericAmount> -3749 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -2332000 </NumericAmount>
<RoundedNumericAmount> -2332 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -1359000 </NumericAmount>
<RoundedNumericAmount> -1359 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Payments on capital lease obligations and equipment financing </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Payments on capital lease obligations and equipment financing </Label>
</Row>
<Row>
<Id> 36 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_NetCashProvidedByUsedInFinancingActivities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -85897000 </NumericAmount>
<RoundedNumericAmount> -85897 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -114945000 </NumericAmount>
<RoundedNumericAmount> -114945 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -75554000 </NumericAmount>
<RoundedNumericAmount> -75554 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The net cash inflow (outflow) from financing activity for the period. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 26 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Net cash used in financing activities </Label>
</Row>
<Row>
<Id> 37 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsOfDebtIssuanceCosts </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -2288000 </NumericAmount>
<RoundedNumericAmount> -2288 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -1109000 </NumericAmount>
<RoundedNumericAmount> -1109 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow paid to third parties in connection with debt origination, which will be amortized over the remaining maturity period of the associated long-term debt. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Emerging Issues Task Force (EITF) -Number 95-13 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Payments of debt refinancing fees </Label>
</Row>
<Row>
<Id> 38 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsOfDividendsMinorityInterest </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negated </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -4140000 </NumericAmount>
<RoundedNumericAmount> -4140 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -3690000 </NumericAmount>
<RoundedNumericAmount> -3690 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -2148000 </NumericAmount>
<RoundedNumericAmount> -2148 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow for the return on capital for noncontrolled interest in the entity. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 18 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 20 -Subparagraph a </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Dividends distributed to noncontrolling interest </Label>
</Row>
<Row>
<Id> 39 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_ProceedsFromStockOptionsExercised </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 2792000 </NumericAmount>
<RoundedNumericAmount> 2792 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 6159000 </NumericAmount>
<RoundedNumericAmount> 6159 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 2933000 </NumericAmount>
<RoundedNumericAmount> 2933 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash inflow associated with the amount received from holders exercising their stock options. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 18 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 123R -Paragraph A240 -Subparagraph i Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 19 -Subparagraph a </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Proceeds from exercise of stock options </Label>
</Row>
<Row>
<Id> 40 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 1783000 </NumericAmount>
<RoundedNumericAmount> 1783 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 484000 </NumericAmount>
<RoundedNumericAmount> 484 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 309000 </NumericAmount>
<RoundedNumericAmount> 309 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Reductions in the entity's income taxes that arise when compensation cost (from non-qualified share-based compensation) recognized on the entity's tax return exceeds compensation cost from share-based compensation recognized in financial statements. This element represents the cash inflow reported in the enterprise's financing activities. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 123R -Paragraph A240 -Subparagraph i Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Emerging Issues Task Force (EITF) -Number 00-15 -Paragraph 3 </ElementReferences>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Excess tax benefit from equity-based awards </Label>
</Row>
<Row>
<Id> 41 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_PaymentsForRepurchaseOfCommonStock </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> credit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> true </IsReverseSign>
<PreferredLabelRole> negatedtotal </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -80295000 </NumericAmount>
<RoundedNumericAmount> -80295 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -34766000 </NumericAmount>
<RoundedNumericAmount> -34766 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> -89580000 </NumericAmount>
<RoundedNumericAmount> -89580 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The cash outflow to reacquire common stock during the period. </ElementDefenition>
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<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 26 </ElementReferences>
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<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 29 </ElementReferences>
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<NonNumericTextHeader/>
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<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 24543000 </NumericAmount>
<RoundedNumericAmount> 24543 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 21196000 </NumericAmount>
<RoundedNumericAmount> 21196 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> The amount of cash paid during the current period to foreign, federal, state, and local authorities as taxes on income. </ElementDefenition>
<ElementReferences> Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 29 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 95 -Paragraph 27 -Subparagraph f </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Cash paid for income taxes </Label>
</Row>
<Row>
<Id> 49 </Id>
<IsAbstractGroupTitle> true </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract </ElementName>
<ElementPrefix> us-gaap </ElementPrefix>
<IsBaseElement> true </IsBaseElement>
<BalanceType> na </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> verboselabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Other </Unit>
<ElementDataType> xbrli:stringItemType </ElementDataType>
<SimpleDataType> string </SimpleDataType>
<ElementDefenition> Designated to encapsulate the entire footnote disclosure that gives information on the supplemental cash flow activities for noncash (or part noncash) transactions for the period. Noncash is defined as information about all investing and financing activities of an enterprise during a period that affect recognized assets or liabilities but that do not result in cash receipts or cash payments in the period. "Part noncash" refers to that portion of the transaction not resulting in cash receipts or cash payments in the period. </ElementDefenition>
<IsTotalLabel> false </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Non-cash investing and financing activities </Label>
</Row>
<Row>
<Id> 50 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> Acquisition of equipment through installment purchase agreements </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> totallabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 186000 </NumericAmount>
<RoundedNumericAmount> 186 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 3971000 </NumericAmount>
<RoundedNumericAmount> 3971 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Acquisition of equipment through installment purchase agreements </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Acquisition of equipment through installment purchase agreements </Label>
</Row>
<Row>
<Id> 51 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_RecognitionOfAssetRetirementObligations </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> Recognition of asset retirement obligations </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> totallabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 406000 </NumericAmount>
<RoundedNumericAmount> 406 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 183000 </NumericAmount>
<RoundedNumericAmount> 183 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> Recognition of asset retirement obligations </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Recognition of asset retirement obligations </Label>
</Row>
<Row>
<Id> 52 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_LandlordIncentivesCreditedToDeferredRent </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> totallabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 810000 </NumericAmount>
<RoundedNumericAmount> 810 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 165000 </NumericAmount>
<RoundedNumericAmount> 165 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Landlord incentives credited to deferred rent </Label>
</Row>
<Row>
<Id> 53 </Id>
<IsAbstractGroupTitle> false </IsAbstractGroupTitle>
<Level> 0 </Level>
<ElementName> ttec_GrantIncomeCreditedToPropertyPlantAndEquipment </ElementName>
<ElementPrefix> ttec </ElementPrefix>
<IsBaseElement> false </IsBaseElement>
<BalanceType> debit </BalanceType>
<PeriodType> duration </PeriodType>
<ShortDefinition> No definition available. </ShortDefinition>
<IsReportTitle> false </IsReportTitle>
<IsSegmentTitle> false </IsSegmentTitle>
<IsSubReportEnd> false </IsSubReportEnd>
<IsCalendarTitle> false </IsCalendarTitle>
<IsTuple> false </IsTuple>
<IsEquityPrevioslyReportedAsRow> false </IsEquityPrevioslyReportedAsRow>
<IsEquityAdjustmentRow> false </IsEquityAdjustmentRow>
<IsBeginningBalance> false </IsBeginningBalance>
<IsEndingBalance> false </IsEndingBalance>
<IsReverseSign> false </IsReverseSign>
<PreferredLabelRole> totallabel </PreferredLabelRole>
<FootnoteIndexer/>
<Cells>
<Cell>
<Id> 1 </Id>
<IsNumeric> false </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 0 </NumericAmount>
<RoundedNumericAmount> 0 </RoundedNumericAmount>
<NonNumbericText>   </NonNumbericText>
<NonNumericTextHeader>   </NonNumericTextHeader>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> false </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 2 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 745000 </NumericAmount>
<RoundedNumericAmount> 745 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> true </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
<Cell>
<Id> 3 </Id>
<IsNumeric> true </IsNumeric>
<IsRatio> false </IsRatio>
<DisplayZeroAsNone> false </DisplayZeroAsNone>
<NumericAmount> 792000 </NumericAmount>
<RoundedNumericAmount> 792 </RoundedNumericAmount>
<NonNumbericText/>
<NonNumericTextHeader/>
<FootnoteIndexer/>
<CurrencyCode/>
<CurrencySymbol/>
<IsIndependantCurrency> false </IsIndependantCurrency>
<ShowCurrencySymbol> true </ShowCurrencySymbol>
<DisplayDateInUSFormat> false </DisplayDateInUSFormat>
<hasSegments> false </hasSegments>
<hasScenarios> false </hasScenarios>
</Cell>
</Cells>
<OriginalInstanceReportColumns/>
<Unit> Monetary </Unit>
<ElementDataType> xbrli:monetaryItemType </ElementDataType>
<SimpleDataType> monetary </SimpleDataType>
<ElementDefenition> No definition available. </ElementDefenition>
<ElementReferences> No authoritative reference available. </ElementReferences>
<IsTotalLabel> true </IsTotalLabel>
<IsEPS> false </IsEPS>
<Label> Grant income credited to property, plant and equipment </Label>
</Row>
</Rows>
<Footnotes/>
<NumberOfCols> 3 </NumberOfCols>
<NumberOfRows> 51 </NumberOfRows>
<ReportName> Consolidated Statements of Cash Flows (USD $) </ReportName>
<MonetaryRoundingLevel> Thousands </MonetaryRoundingLevel>
<SharesRoundingLevel> UnKnown </SharesRoundingLevel>
<PerShareRoundingLevel> UnKnown </PerShareRoundingLevel>
<ExchangeRateRoundingLevel> UnKnown </ExchangeRateRoundingLevel>
<HasCustomUnits> false </HasCustomUnits>
<SharesShouldBeRounded> true </SharesShouldBeRounded>
</InstanceReport>

2 Subsequent Filings that Reference this Filing

  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

 1/23/12  SEC                               UPLOAD10/13/17    1:45K  TTEC Holdings, Inc.
12/22/11  SEC                               UPLOAD10/13/17    1:57K  TTEC Holdings, Inc.
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