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TTEC Holdings, Inc. – ‘10-Q’ for 9/30/15 – ‘EX-31.1’

On:  Monday, 11/9/15, at 5:22pm ET   ·   For:  9/30/15   ·   Accession #:  1558370-15-2543   ·   File #:  1-11919

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  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

11/09/15  TTEC Holdings, Inc.               10-Q        9/30/15   76:12M                                    Toppan Merrill Bridge/FA

Quarterly Report   —   Form 10-Q   —   Sect. 13 / 15(d) – SEA’34
Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: 10-Q        Quarterly Report                                    HTML   1.15M 
 2: EX-31.1     Certification -- §302 - SOA'02                      HTML     33K 
 3: EX-31.2     Certification -- §302 - SOA'02                      HTML     33K 
 4: EX-32.1     Certification -- §906 - SOA'02                      HTML     24K 
 5: EX-32.2     Certification -- §906 - SOA'02                      HTML     25K 
51: R1          Document and Entity Information                     HTML     47K 
40: R2          Consolidated Balance Sheets                         HTML    142K 
49: R3          Consolidated Balance Sheets (Parenthetical)         HTML     41K 
53: R4          Consolidated Statements of Comprehensive Income     HTML    121K 
                (Loss)                                                           
69: R5          Consolidated Statement of Stockholders' Equity      HTML     86K 
42: R6          Consolidated Statements of Cash Flows               HTML    148K 
48: R7          Consolidated Statements of Cash Flows               HTML     24K 
                (Parenthetical)                                                  
36: R8          Overview and Basis of Presentation                  HTML     40K 
27: R9          Acquisitions                                        HTML     83K 
70: R10         Segment Information                                 HTML    358K 
55: R11         Significant Clients and Other Concentrations        HTML     30K 
54: R12         Goodwill                                            HTML     84K 
60: R13         Derivatives                                         HTML    458K 
61: R14         Fair Value                                          HTML    297K 
58: R15         Income Taxes                                        HTML     34K 
62: R16         Restructuring Charges and Impairment Losses         HTML     93K 
50: R17         Commitments and Contingencies                       HTML     37K 
52: R18         Noncontrolling Interest                             HTML     47K 
57: R19         Mandatorily Redeemable Noncontrolling Interest      HTML     45K 
76: R20         Accumulated Other Comprehensive Income (Loss)       HTML    218K 
65: R21         Net Income Per Share                                HTML     60K 
45: R22         Overview and Basis of Presentation (Policies)       HTML     48K 
56: R23         Acquisitions (Tables)                               HTML     58K 
47: R24         Segment Information (Tables)                        HTML    344K 
20: R25         Goodwill (Tables)                                   HTML     76K 
66: R26         Derivatives (Tables)                                HTML    455K 
73: R27         Fair Value (Tables)                                 HTML    282K 
31: R28         Restructuring Charges and Impairment (Tables)       HTML     93K 
30: R29         Noncontrolling Interest (Tables)                    HTML     45K 
34: R30         Mandatorily Redeemable Noncontrolling Interest      HTML     43K 
                (Tables)                                                         
35: R31         Accumulated Other Comprehensive Income (Loss)       HTML    220K 
                (Tables)                                                         
37: R32         Net Income Per Share (Tables)                       HTML     55K 
18: R33         Overview and Basis of Presentation (Narrative)      HTML     39K 
                (Details)                                                        
63: R34         Acquisitions (Assets Acquired Table) (Details)      HTML     65K 
44: R35         Acquisitions (Narrative) (Details)                  HTML     87K 
46: R36         Segment Information (Segment Financials) (Details)  HTML     65K 
23: R37         Segment Information (Revenue Geography) (Details)   HTML     39K 
75: R38         Significant Clients(Narrative) (Details)            HTML     31K 
12: R39         Goodwill (Goodwill Rollforward) (Details)           HTML     43K 
38: R40         Goodwill (Narrative) (Details)                      HTML     35K 
68: R41         Derivatives (Oci Rollforward) (Details)             HTML     33K 
22: R42         Derivatives (Notional Table) (Details)              HTML     41K 
29: R43         Derivatives (Interest Rate Swaps) (Details)         HTML     39K 
33: R44         Derivatives (Balance Sheet Classification)          HTML     53K 
                (Details)                                                        
41: R45         Derivatives (Income Statement Classification)       HTML     48K 
                (Details)                                                        
17: R46         Derivatives (Narrative) (Details)                   HTML     23K 
26: R47         Fair Value (Derivatives Table) (Details)            HTML     44K 
14: R48         Fair Value (Fair Value Assets and Liabilities)      HTML     53K 
                (Details)                                                        
67: R49         Fair Value (Contingent Consideration Table)         HTML     40K 
                (Details)                                                        
21: R50         Fair Value (Narrative) (Details)                    HTML     40K 
64: R51         Income Taxes (Narrative) (Details)                  HTML     61K 
24: R52         Restructuring Charges and Impairment Losses         HTML     41K 
                (Liability Classification Table) (Details)                       
39: R53         Restructuring Charges and Impairment Losses         HTML     35K 
                (Liablity Rollforward Table) (Details)                           
13: R54         Restructuring Charges and Impairment Losses         HTML     27K 
                (Narrative) (Details)                                            
16: R55         Commitments and Contingencies (Narrative)           HTML     40K 
                (Details)                                                        
32: R56         Noncontrolling Interes (Noncontrolling Interest     HTML     35K 
                Rollforward Table) (Details)                                     
19: R57         Mandatorily Redeemable Noncontrolling Interest      HTML     40K 
                (Rollforward Table) (Details)                                    
71: R58         Accumulated Other Comprehensive Income (Loss)       HTML     47K 
                (Rollforward Table) (Details)                                    
43: R59         Accumulated Other Comprehensive Income (Loss)       HTML     66K 
                (Income Statement Classification Table) (Details)                
59: R60         Net Income Per Share (Diluted Shares Table)         HTML     43K 
                (Details)                                                        
25: R61         Net Income Per Share (Narrative) (Details)          HTML     31K 
28: R62         Equity-Based Compensation Plans (Narrative)         HTML     56K 
                (Details)                                                        
74: XML         IDEA XML File -- Filing Summary                      XML    132K 
15: EXCEL       IDEA Workbook of Financial Reports                  XLSX     78K 
 6: EX-101.INS  XBRL Instance -- ttec-20150930                       XML   4.10M 
 8: EX-101.CAL  XBRL Calculations -- ttec-20150930_cal               XML    165K 
 9: EX-101.DEF  XBRL Definitions -- ttec-20150930_def                XML    474K 
10: EX-101.LAB  XBRL Labels -- ttec-20150930_lab                     XML    941K 
11: EX-101.PRE  XBRL Presentations -- ttec-20150930_pre              XML    818K 
 7: EX-101.SCH  XBRL Schema -- ttec-20150930                         XSD    156K 
72: ZIP         XBRL Zipped Folder -- 0001558370-15-002543-xbrl      Zip    192K 


‘EX-31.1’   —   Certification — §302 – SOA’02


This Exhibit is an HTML Document rendered as filed.  [ Alternative Formats ]



 C:   C: 
  ttec_Ex_31_1  

Exhibit 31.1

 

CERTIFICATIONS

 

I, Kenneth D. Tuchman, certify that:

 

 

 

 

1.

I have reviewed this quarterly report on Form 10-Q of TeleTech Holdings, Inc.;

 

 

2.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

 

3.

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

 

4.

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

 

 

a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

 

 

 

b)

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

 

 

 

c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

 

 

 

d)

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

 

 

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

 

 

 

a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

 

 

 

b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date:  November 9, 2015

 

 

 

 

 

 

By:

/s/ KENNETH D. TUCHMAN

 

 

Kenneth D. Tuchman

 

 

Chairman and Chief Executive Officer

 

 

(Principal Executive Officer)

 



Dates Referenced Herein   and   Documents Incorporated by Reference

This ‘10-Q’ Filing    Date    Other Filings
Filed on:11/9/158-K
For Period end:9/30/15
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Filing Submission 0001558370-15-002543   –   Alternative Formats (Word / Rich Text, HTML, Plain Text, et al.)

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