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Sykes Enterprises Inc – ‘10-K’ for 12/31/14 – ‘EX-32.1’

On:  Thursday, 2/19/15, at 4:40pm ET   ·   For:  12/31/14   ·   Accession #:  1193125-15-54298   ·   File #:  0-28274

Previous ‘10-K’:  ‘10-K’ on 2/20/14 for 12/31/13   ·   Next:  ‘10-K’ on 2/29/16 for 12/31/15   ·   Latest:  ‘10-K’ on 2/26/21 for 12/31/20   ·   1 Reference:  By:  Sykes Enterprises Inc. – Latest ‘10-K’ on 2/26/21 for 12/31/20

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  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

 2/19/15  Sykes Enterprises Inc             10-K       12/31/14  172:19M                                    Donnelley … Solutions/FA

Annual Report   —   Form 10-K   —   Sect. 13 / 15(d) – SEA’34
Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: 10-K        Annual Report                                       HTML   1.74M 
 2: EX-10.35    Material Contract                                   HTML    105K 
 3: EX-10.37    Material Contract                                   HTML    199K 
 4: EX-21.1     Subsidiaries List                                   HTML     62K 
 5: EX-23.1     Consent of Experts or Counsel                       HTML     50K 
 6: EX-31.1     Certification -- §302 - SOA'02                      HTML     55K 
 7: EX-31.2     Certification -- §302 - SOA'02                      HTML     55K 
 8: EX-32.1     Certification -- §906 - SOA'02                      HTML     51K 
 9: EX-32.2     Certification -- §906 - SOA'02                      HTML     51K 
118: R1          Document and Entity Information                     HTML     82K  
85: R2          Consolidated Balance Sheets                         HTML    165K 
109: R3          Consolidated Balance Sheets (Parenthetical)         HTML     74K  
123: R4          Consolidated Statements of Operations               HTML    156K  
157: R5          Consolidated Statements of Comprehensive Income     HTML     83K  
                (Loss)                                                           
90: R6          Consolidated Statements of Changes in Shareholders  HTML    129K 
                Equity                                                           
108: R7          Consolidated Statements of Cash Flows               HTML    220K  
78: R8          Overview and Summary of Significant Accounting      HTML    115K 
                Policies                                                         
63: R9          Acquisition of Alpine Access, Inc.                  HTML    105K 
159: R10         Discontinued Operations                             HTML     67K  
125: R11         Costs Associated with Exit or Disposal Activities   HTML    141K  
124: R12         Fair Value                                          HTML    120K  
134: R13         Goodwill and Intangible Assets                      HTML    105K  
135: R14         Concentrations of Credit Risk                       HTML     55K  
130: R15         Receivables, Net                                    HTML     63K  
137: R16         Prepaid Expenses                                    HTML     58K  
110: R17         Other Current Assets                                HTML     59K  
120: R18         Value Added Tax Receivables                         HTML     61K  
128: R19         Financial Derivatives                               HTML    141K  
171: R20         Investments Held in Rabbi Trust                     HTML     70K  
149: R21         Property and Equipment                              HTML     69K  
100: R22         Deferred Charges and Other Assets                   HTML     60K  
127: R23         Accrued Employee Compensation and Benefits          HTML     59K  
104: R24         Deferred Revenue                                    HTML     58K  
49: R25         Other Accrued Expenses and Current Liabilities      HTML     63K 
151: R26         Deferred Grants                                     HTML     61K  
164: R27         Borrowings                                          HTML     64K  
72: R28         Accumulated Other Comprehensive Income (Loss)       HTML    117K 
71: R29         Income Taxes                                        HTML    151K 
76: R30         Earnings Per Share                                  HTML     73K 
77: R31         Commitments and Loss Contingency                    HTML     73K 
79: R32         Defined Benefit Pension Plan and Postretirement     HTML     94K 
                Benefits                                                         
30: R33         Stock-Based Compensation                            HTML    154K 
146: R34         Segments and Geographic Information                 HTML    204K  
96: R35         Other Income (Expense)                              HTML     61K 
101: R36         Related Party Transactions                          HTML     57K  
55: R37         Schedule II - Valuation and Qualifying Accounts     HTML     73K 
170: R38         Overview and Summary of Significant Accounting      HTML    196K  
                Policies (Policies)                                              
16: R39         Acquisition of Alpine Access, Inc. (Tables)         HTML     98K 
82: R40         Discontinued Operations (Tables)                    HTML     60K 
155: R41         Costs Associated with Exit or Disposal Activities   HTML    145K  
                (Tables)                                                         
52: R42         Fair Value (Tables)                                 HTML    119K 
70: R43         Goodwill and Intangible Assets (Tables)             HTML    106K 
75: R44         Receivables, Net (Tables)                           HTML     61K 
86: R45         Prepaid Expenses (Tables)                           HTML     58K 
29: R46         Other Current Assets (Tables)                       HTML     59K 
62: R47         Value Added Tax Receivables (Tables)                HTML     63K 
21: R48         Financial Derivatives (Tables)                      HTML    136K 
153: R49         Investments Held in Rabbi Trust (Tables)            HTML     71K  
51: R50         Property and Equipment (Tables)                     HTML     69K 
148: R51         Deferred Charges and Other Assets (Tables)          HTML     61K  
56: R52         Accrued Employee Compensation and Benefits          HTML     59K 
                (Tables)                                                         
83: R53         Deferred Revenue (Tables)                           HTML     57K 
19: R54         Other Accrued Expenses and Current Liabilities      HTML     63K 
                (Tables)                                                         
26: R55         Deferred Grants (Tables)                            HTML     61K 
74: R56         Borrowings (Tables)                                 HTML     56K 
37: R57         Accumulated Other Comprehensive Income (Loss)       HTML    115K 
                (Tables)                                                         
160: R58         Income Taxes (Tables)                               HTML    158K  
94: R59         Earnings Per Share (Tables)                         HTML     74K 
132: R60         Commitments and Loss Contingency (Tables)           HTML     71K  
60: R61         Defined Benefit Pension Plan and Postretirement     HTML    101K 
                Benefits (Tables)                                                
66: R62         Stock-Based Compensation (Tables)                   HTML    154K 
143: R63         Segments and Geographic Information (Tables)        HTML    204K  
138: R64         Other Income (Expense) (Tables)                     HTML     61K  
99: R65         Overview and Summary of Significant Accounting      HTML    103K 
                Policies - Additional Information (Detail)                       
141: R66         Acquisition of Alpine Access, Inc - Additional      HTML     89K  
                Information (Detail)                                             
57: R67         Acquisition of Alpine Access, Inc - Summary of      HTML    108K 
                Final Purchase Price Allocation of Fair Values of                
                Assets Acquired and Liabilities Assumed (Detail)                 
105: R68         Acquisition of Alpine Access, Inc - Summary of      HTML     79K  
                Purchased Intangible Assets (Detail)                             
163: R69         Acquisition of Alpine Access, Inc - Revenues and    HTML     59K  
                Earnings of Acquired Entity Since Acquisition Date               
                (Detail)                                                         
24: R70         Acquisition of Alpine Access, Inc - Combined Pro    HTML     65K 
                Forma of Revenues and Net Earnings (Detail)                      
48: R71         Acquisition of Alpine Access, Inc - Merger and      HTML     72K 
                Integration Costs (Detail)                                       
84: R72         Discontinued Operations - Additional Information    HTML     63K 
                (Detail)                                                         
35: R73         Discontinued Operations - Results of Discontinued   HTML     68K 
                Operations (Detail)                                              
169: R74         Costs Associated with Exit or Disposal Activities   HTML     71K  
                - Additional Information (Detail)                                
53: R75         Costs Associated with Exit or Disposal Activities   HTML     94K 
                - Cumulative Costs Expected and Incurred as a                    
                Result of Exit Plans (Detail)                                    
40: R76         Costs Associated with Exit or Disposal Activities   HTML     77K 
                - Restructuring Charges in Company's Consolidated                
                Statements of Operations (Detail)                                
47: R77         Costs Associated with Exit or Disposal Activities   HTML     90K 
                - Summary of Accrued Liability Associated with                   
                Exit Plans' Exit or Disposal Activities and                      
                Related Charges (Detail)                                         
27: R78         Costs Associated with Exit or Disposal Activities   HTML     81K 
                - Summary of Accrued Liability Associated with                   
                Company's Exit Plans (Detail)                                    
31: R79         Fair Value - Assets and Liabilities Measured at     HTML    121K 
                Fair Value on a Recurring Basis (Detail)                         
121: R80         Fair Value - Impairment Losses Related to           HTML     62K  
                Nonrecurring Fair Value Measurements of Certain                  
                Assets, Primarily Long-Lived Assets Company                      
                Determined were No Longer Being Used and were                    
                Disposed (Detail)                                                
45: R81         Goodwill and Intangible Assets - Company's          HTML     89K 
                Purchased Intangible Assets (Detail)                             
161: R82         Goodwill and Intangible Assets - Estimated Future   HTML     67K  
                Amortization Expense (Detail)                                    
80: R83         Goodwill and Intangible Assets - Changes in         HTML     74K 
                Goodwill (Detail)                                                
129: R84         Receivable, Net - Receivable, Net (Detail)          HTML     71K  
140: R85         Prepaid Expenses - Prepaid Expenses, Net (Detail)   HTML     67K  
42: R86         Other Current Assets - Other Current Assets, Net    HTML     70K 
                (Detail)                                                         
46: R87         Value Added Tax Receivables - Value Added Tax       HTML     59K 
                Receivables, Net (Detail)                                        
158: R88         Value Added Tax Receivables - Write- Down of Value  HTML     53K  
                Added Tax Receivables (Detail)                                   
36: R89         Financial Derivatives - Deferred Gains (Losses)     HTML     61K 
                and Related Taxes on Cash Flow Hedges (Detail)                   
122: R90         Financial Derivatives - Additional Information      HTML     64K  
                (Detail)                                                         
113: R91         Financial Derivatives - Outstanding Foreign         HTML     75K  
                Currency Forward Contracts and Options (Detail)                  
144: R92         Financial Derivatives - Derivative Instruments      HTML     83K  
                Fair Value (Detail)                                              
112: R93         Financial Derivatives - Effect of Company's         HTML     83K  
                Derivative Instruments (Detail)                                  
91: R94         Investments Held in Rabbi Trust - Investments Held  HTML     59K 
                in Rabbi Trust, Classified as Trading (Detail)                   
152: R95         Investments Held in Rabbi Trust - Additional        HTML     56K  
                Information (Detail)                                             
87: R96         Investments Held in Rabbi Trust - Components of     HTML     69K 
                Investment Income (Losses), Included in Other                    
                Income (Expense) in Accompanying Consolidated                    
                Statements of Operations (Detail)                                
54: R97         Property and Equipment - Property and Equipment     HTML     79K 
                (Detail)                                                         
102: R98         Property and Equipment - Capitalized Internally     HTML     57K  
                Developed Software, Net of Depreciation (Detail)                 
95: R99         Property and Equipment - Additional Information     HTML     71K 
                (Detail)                                                         
73: R100        Deferred Charges and Other Assets - Components of   HTML     75K 
                Deferred Charges and Other Assets (Detail)                       
172: R101        Accrued Employee Compensation and Benefits -        HTML     73K  
                Components of Accrued Employee Compensation and                  
                Benefits (Detail)                                                
142: R102        Deferred Revenue - Components of Deferred Revenue   HTML     59K  
                (Detail)                                                         
111: R103        Other Accrued Expenses and Current Liabilities -    HTML     93K  
                Other Accrued Expenses and Current Liabilities                   
                (Detail)                                                         
28: R104        Deferred Grants - Schedule of Deferred Grants       HTML     63K 
                (Detail)                                                         
154: R105        Borrowings - Additional Information (Detail)        HTML    102K  
162: R106        Borrowings - Components of Borrowings (Detail)      HTML     63K  
156: R107        Accumulated Other Comprehensive Income (Loss) -     HTML    125K  
                Components of Accumulated Other Comprehensive                    
                Income (Loss) (Detail)                                           
106: R108        Accumulated Other Comprehensive Income (Loss) -     HTML     90K  
                Amounts Reclassified to Net Income from                          
                Accumulated Other Comprehensive Income (Loss)                    
                (Detail)                                                         
38: R109        Income Taxes - Income from Continuing Operations    HTML     61K 
                before Income Taxes (Detail)                                     
133: R110        Income Taxes - Significant Components of Income     HTML     92K  
                Tax Provision (Detail)                                           
58: R111        Income Taxes - Significant Portions of Deferred     HTML     75K 
                Income Tax Provision (Benefit) Due to Temporary                  
                Differences (Detail)                                             
18: R112        Income Taxes - Reconciliation of Income Tax         HTML     91K 
                Provision (Detail)                                               
89: R113        Income Taxes - Additional Information (Detail)      HTML    122K 
81: R114        Income Taxes - Significant Portions of Deferred     HTML     91K 
                Tax Assets and Liabilities Due to Temporary                      
                Differences (Detail)                                             
150: R115        Income Taxes - Schedule of Deferred Tax Assets and  HTML     69K  
                Liabilities Classifications (Detail)                             
65: R116        Income Taxes - Reconciliation of Amounts of         HTML     66K 
                Unrecognized Net Tax Benefits (Detail)                           
166: R117        Income Taxes - Summary of Significant Tax           HTML     55K  
                Jurisdictions Currently under Audit (Detail)                     
32: R118        Income Taxes - Summary of Tax Jurisdictions and     HTML     57K 
                Open Tax Years (Detail)                                          
117: R119        Earnings Per Share - Numbers of Shares Used in      HTML     67K  
                Earnings Per Share Computation (Detail)                          
139: R120        Earnings Per Share - Additional Information         HTML     60K  
                (Detail)                                                         
22: R121        Earnings Per Share - Shares Repurchased (Detail)    HTML     65K 
114: R122        Commitments and Loss Contingency - Additional       HTML     59K  
                Information (Detail)                                             
103: R123        Commitments and Loss Contingency - Rental Expense   HTML     54K  
                under Operating Leases (Detail)                                  
25: R124        Commitments and Loss Contingency - Schedule of      HTML     72K 
                Future Minimum Rental Payments under Operating                   
                Leases (Detail)                                                  
119: R125        Commitments and Loss Contingency - Schedule of      HTML     70K  
                Future Minimum Purchases Remaining under                         
                Agreements (Detail)                                              
168: R126        Defined Benefit Pension Plan and Postretirement     HTML     62K  
                Benefits - Additional Information (Detail)                       
33: R127        Defined Benefit Pension Plan and Postretirement     HTML     76K 
                Benefits - Reconciliation of Change in Benefit                   
                Obligation (Detail)                                              
67: R128        Defined Benefit Pension Plan and Postretirement     HTML     63K 
                Benefits - Benefit Obligations and Net Periodic                  
                Benefit Cost for Pension Plans (Detail)                          
145: R129        Defined Benefit Pension Plan and Postretirement     HTML     73K  
                Benefits - Net Periodic Benefit Cost and Other                   
                Accumulated Comprehensive Income for Pension Plans               
                (Detail)                                                         
167: R130        Defined Benefit Pension Plan and Postretirement     HTML     67K  
                Benefits - Estimated Future Benefit Payments for                 
                Expected Future Service (Detail)                                 
98: R131        Defined Benefit Pension Plan and Postretirement     HTML     54K 
                Benefits - Company's Contributions to Employee                   
                Retirement Savings Plans (Detail)                                
115: R132        Defined Benefit Pension Plan and Postretirement     HTML     59K  
                Benefits - Post-Retirement Benefit Obligation and                
                Unrealized Gain (Losses) (Detail)                                
34: R133        Stock-Based Compensation - Stock-Based              HTML     69K 
                Compensation Expense, Income Tax Benefits Related                
                to Stock-Based Compensation and Excess Tax                       
                Benefits (Provision) Recorded by Company (Detail)                
39: R134        Stock-Based Compensation - Additional Information   HTML    163K 
                (Detail)                                                         
88: R135        Stock-Based Compensation - Summary of Assumptions   HTML     71K 
                Used to Estimate Fair Value (Detail)                             
69: R136        Stock-Based Compensation - Summary of Stock         HTML    101K 
                Appreciation Rights Activity (Detail)                            
136: R137        Stock-Based Compensation - Weighted Average Grant   HTML     68K  
                Date of SARs Granted and Total Intrinsic Value of                
                SARs Exercised (Detail)                                          
92: R138        Stock-Based Compensation - Summary of Nonvested     HTML     78K 
                Stock Appreciation Rights (Detail)                               
64: R139        Stock-Based Compensation - Summary of Nonvested     HTML     87K 
                Restricted Shares and Restricted Stock Units                     
                (Detail)                                                         
93: R140        Stock-Based Compensation - Summary of Weighted      HTML     67K 
                Average Grant-Date Fair Value Granted and Total                  
                Fair Value of Restricted Shares and Restricted                   
                Stock Units Vested (Detail)                                      
50: R141        Stock-Based Compensation - Summary of Nonvested     HTML     83K 
                Common Stock Units and Share Awards (Detail)                     
17: R142        Stock-Based Compensation - Summary of Weighted      HTML     64K 
                Average Grant-Date Fair Value of Common Stock                    
                Units and Share Awards Granted and Total Fair                    
                Value of Common Stock Units and Share Awards                     
                Vested (Detail)                                                  
147: R143        Stock-Based Compensation - Summary of Nonvested     HTML     82K  
                Common Stock (Detail)                                            
126: R144        Stock-Based Compensation - Summary of Weighted      HTML     68K  
                Average Grant-Date Fair Value of Common Stock                    
                Awarded and Cash Used to Settle Company's                        
                Obligation under Deferred Compensation (Detail)                  
43: R145        Segments and Geographic Information - Additional    HTML     64K 
                Information (Detail)                                             
116: R146        Segments and Geographic Information - Company's     HTML    128K  
                Reportable Segments (Detail)                                     
97: R147        Segments and Geographic Information - Revenues by   HTML     81K 
                Segment from Major Customers (Detail)                            
41: R148        Segments and Geographic Information - Total         HTML     79K 
                Revenue from Company's Next Largest Client                       
                (Detail)                                                         
44: R149        Segments and Geographic Information - Operations    HTML    127K 
                by Geographic Location (Detail)                                  
131: R150        Segments and Geographic Information - Revenues for  HTML     64K  
                the Company's Products and Services (Detail)                     
59: R151        Other (Expense) - Schedule of Other (Expense)       HTML     68K 
                (Detail)                                                         
20: R152        Related Party Transactions - Additional             HTML     55K 
                Information (Detail)                                             
107: R153        Schedule II - Valuation and Qualifying Accounts     HTML     82K  
                (Detail)                                                         
165: XML         IDEA XML File -- Filing Summary                      XML    284K  
23: EXCEL       IDEA Workbook of Financial Reports                  XLSX    444K 
68: EXCEL       IDEA Workbook of Financial Reports (.xls)            XLS   2.74M 
10: EX-101.INS  XBRL Instance -- syke-20141231                       XML   4.33M 
12: EX-101.CAL  XBRL Calculations -- syke-20141231_cal               XML    485K 
13: EX-101.DEF  XBRL Definitions -- syke-20141231_def                XML   1.25M 
14: EX-101.LAB  XBRL Labels -- syke-20141231_lab                     XML   2.48M 
15: EX-101.PRE  XBRL Presentations -- syke-20141231_pre              XML   1.99M 
11: EX-101.SCH  XBRL Schema -- syke-20141231                         XSD    423K 
61: ZIP         XBRL Zipped Folder -- 0001193125-15-054298-xbrl      Zip    379K 


‘EX-32.1’   —   Certification — §906 – SOA’02


This Exhibit is an HTML Document rendered as filed.  [ Alternative Formats ]



  EX-32.1  

EXHIBIT 32.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER

PURSUANT TO 18 U.S.C. SECTION 1350

In connection with the Annual Report of Sykes Enterprises, Incorporated (the “Company”) on Form 10-K for the year ended December 31, 2014 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Charles E. Sykes, President and Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

 

Date: February 19, 2015

    

        By:

  /s/ Charles E. Sykes  
       Charles E. Sykes  
       President and Chief Executive
Officer and Director
 

A signed original of this written statement required by Section 906 has been provided to the Company and will be retained by the Company and furnished to the Securities and Exchange Commission or its staff upon request.


Dates Referenced Herein   and   Documents Incorporated by Reference

This ‘10-K’ Filing    Date    Other Filings
Filed on:2/19/15
For Period end:12/31/144
 List all Filings 


1 Subsequent Filing that References this Filing

  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

 2/26/21  Sykes Enterprises Inc.            10-K       12/31/20  166:28M                                    ActiveDisclosure/FA
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Filing Submission 0001193125-15-054298   –   Alternative Formats (Word / Rich Text, HTML, Plain Text, et al.)

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