SEC Info℠  
    Home      Search      My Interests      Help      Sign In      Please Sign In

TTEC Holdings, Inc. – ‘10-Q’ for 9/30/14 – ‘EX-101.INS’

On:  Wednesday, 11/5/14, at 5:15pm ET   ·   For:  9/30/14   ·   Accession #:  1104659-14-77122   ·   File #:  1-11919

Previous ‘10-Q’:  ‘10-Q’ on 8/11/14 for 6/30/14   ·   Next:  ‘10-Q’ on 5/11/15 for 3/31/15   ·   Latest:  ‘10-Q’ on 11/8/23 for 9/30/23

Find Words in Filings emoji
 		  in    Show  and   ↓Hints

  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

11/05/14  TTEC Holdings, Inc.               10-Q        9/30/14   80:10M                                    Toppan Merrill/FA

Quarterly Report   —   Form 10-Q   —   Sect. 13 / 15(d) – SEA’34
Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: 10-Q        Quarterly Report                                    HTML   1.11M 
 2: EX-31.1     Certification -- §302 - SOA'02                      HTML     31K 
 3: EX-31.2     Certification -- §302 - SOA'02                      HTML     31K 
 4: EX-32.1     Certification -- §906 - SOA'02                      HTML     25K 
 5: EX-32.2     Certification -- §906 - SOA'02                      HTML     25K 
54: R1          Document and Entity Information                     HTML     51K 
42: R2          Consolidated Balance Sheets                         HTML    158K 
52: R3          Consolidated Balance Sheets (Parenthetical)         HTML     41K 
56: R4          Consolidated Statements of Comprehensive Income     HTML    124K 
                (Loss)                                                           
74: R5          Consolidated Statement of Stockholders' Equity      HTML     81K 
44: R6          Consolidated Statements of Cash Flows               HTML    144K 
51: R7          Consolidated Statements of Cash Flows               HTML     28K 
                (Parenthetical)                                                  
38: R8          Overview and Basis of Presentation                  HTML     38K 
28: R9          Acquisitions                                        HTML     68K 
75: R10         Segment Information                                 HTML    152K 
58: R11         Significant Clients and Other Concentrations        HTML     31K 
57: R12         Goodwill                                            HTML     46K 
63: R13         Derivatives                                         HTML    186K 
64: R14         Fair Value                                          HTML    132K 
61: R15         Income Taxes                                        HTML     33K 
65: R16         Restructuring Charges and Impairment Losses         HTML     71K 
53: R17         Commitments and Contingencies                       HTML     35K 
55: R18         Noncontrolling Interest                             HTML     35K 
60: R19         Mandatorily Redeemable Noncontrolling Interest      HTML     34K 
80: R20         Accumulated Other Comprehensive Income (Loss)       HTML     98K 
70: R21         Net Income Per Share                                HTML     43K 
48: R22         Equity-Based Compensation Plans                     HTML     33K 
59: R23         Deconsolidation of Subsidiary                       HTML     26K 
50: R24         Overview and Basis of Presentation (Policies)       HTML     48K 
20: R25         Acquisitions (Tables)                               HTML     42K 
71: R26         Segment Information (Tables)                        HTML    147K 
77: R27         Goodwill (Tables)                                   HTML     40K 
33: R28         Derivatives (Tables)                                HTML    178K 
32: R29         Fair Value (Tables)                                 HTML    115K 
36: R30         Restructuring Charges and Impairment (Tables)       HTML     67K 
37: R31         Noncontrolling Interest (Tables)                    HTML     33K 
39: R32         Mandatorily Redeemable Noncontrolling Interest      HTML     33K 
                (Tables)                                                         
18: R33         Accumulated Other Comprehensive Income (Loss)       HTML    102K 
                (Tables)                                                         
68: R34         Net Income Per Share (Tables)                       HTML     37K 
46: R35         Acquisitions (Assets Acquired Table) (Details)      HTML     58K 
49: R36         Acquisitions (Narrative) (Details)                  HTML     58K 
23: R37         Segment Information (Segment Financials) (Details)  HTML     61K 
79: R38         Segment Information (Revenue Geography) (Details)   HTML     32K 
12: R39         Significant Clients(Narrative) (Details)            HTML     29K 
40: R40         Goodwill (Goodwill Rollforward) (Details)           HTML     41K 
73: R41         Goodwill (Narrative) (Details)                      HTML     27K 
22: R42         Derivatives (Oci Rollforward) (Details)             HTML     34K 
31: R43         Derivatives (Notional Table) (Details)              HTML     35K 
35: R44         Derivatives (Interest Rate Swaps) (Details)         HTML     34K 
43: R45         Derivatives (Balance Sheet Classification)          HTML     46K 
                (Details)                                                        
17: R46         Derivatives (Income Statement Classification)       HTML     43K 
                (Details)                                                        
27: R47         Derivatives (Narrative) (Details)                   HTML     24K 
14: R48         Fair Value (Derivatives Table) (Details)            HTML     43K 
72: R49         Fair Value (Fair Value Assets and Liabilities)      HTML     53K 
                (Details)                                                        
21: R50         Fair Value (Purchase Price Payable Table)           HTML     47K 
                (Details)                                                        
69: R51         Fair Value (Narrative) (Details)                    HTML     30K 
24: R52         Income Taxes (Narrative) (Details)                  HTML     43K 
41: R53         Restructuring Charges and Impairment Losses         HTML     41K 
                (Liability Classification Table) (Details)                       
13: R54         Restructuring Charges and Impairment Losses         HTML     37K 
                (Liablity Rollforward Table) (Details)                           
16: R55         Restructuring Charges and Impairment Losses         HTML     37K 
                (Narrative) (Details)                                            
34: R56         Commitments and Contingencies (Narrative)           HTML     39K 
                (Details)                                                        
19: R57         Noncontrolling Interes (Noncontrolling Interest     HTML     40K 
                Rollforward Table) (Details)                                     
76: R58         Mandatorily Redeemable Noncontrolling Interest      HTML     38K 
                (Rollforward Table) (Details)                                    
45: R59         Mandatorily Redeemable Noncontrolling Interest      HTML     25K 
                (Narrative) (Details)                                            
62: R60         Accumulated Other Comprehensive Income (Loss)       HTML     87K 
                (Rollforward Table) (Details)                                    
25: R61         Accumulated Other Comprehensive Income (Loss)       HTML     34K 
                (Income Statement Classification Table) (Details)                
29: R62         Net Income Per Share (Diluted Shares Table)         HTML     44K 
                (Details)                                                        
67: R63         Net Income Per Share (Narrative) (Details)          HTML     28K 
66: R64         Equity-Based Compensation Plans (Narrative)         HTML     37K 
                (Details)                                                        
47: R65         Deconsolidation of Subsidiary (Narrative)           HTML     29K 
                (Details)                                                        
78: XML         IDEA XML File -- Filing Summary                      XML    119K 
15: EXCEL       IDEA Workbook of Financial Reports                  XLSX    172K 
30: EXCEL       IDEA Workbook of Financial Reports (.xls)            XLS   1.54M 
 6: EX-101.INS  XBRL Instance -- ttec-20140930                       XML   2.53M 
 8: EX-101.CAL  XBRL Calculations -- ttec-20140930_cal               XML    219K 
 9: EX-101.DEF  XBRL Definitions -- ttec-20140930_def                XML    660K 
10: EX-101.LAB  XBRL Labels -- ttec-20140930_lab                     XML   1.33M 
11: EX-101.PRE  XBRL Presentations -- ttec-20140930_pre              XML   1.13M 
 7: EX-101.SCH  XBRL Schema -- ttec-20140930                         XSD    188K 
26: ZIP         XBRL Zipped Folder -- 0001104659-14-077122-xbrl      Zip    175K

‘EX-101.INS’   —   XBRL Instance — ttec-20140930

This Exhibit is an XBRL XML File.

                                                                                                                                                                                
<?xml version="1.0" encoding="windows-1252"?>
<!-- Prepared by IBM Cognos FSR v6.7.2.72 using Fujitsu Interstage XWand -->
<xbrli:xbrl xmlns:ttec="http://teletech.com/20140930" xmlns:dei="http://xbrl.sec.gov/dei/2013-01-31" xmlns:ref="http://www.xbrl.org/2006/ref" xmlns:xbrldt="http://xbrl.org/2005/xbrldt" xmlns:utr="http://www.xbrl.org/2009/utr" xmlns:nonnum="http://www.xbrl.org/dtr/type/non-numeric" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:invest="http://xbrl.sec.gov/invest/2013-01-31" xmlns:xbrli="http://www.xbrl.org/2003/instance" xmlns:us-roles="http://fasb.org/us-roles/2013-01-31" xmlns:iso4217="http://www.xbrl.org/2003/iso4217" xmlns:negated="http://www.xbrl.org/2009/role/negated" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:num="http://www.xbrl.org/dtr/type/numeric" xmlns:xl="http://www.xbrl.org/2003/XLink" xmlns:us-types="http://fasb.org/us-types/2013-01-31" xmlns:country="http://xbrl.sec.gov/country/2013-01-31" xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:us-gaap="http://fasb.org/us-gaap/2013-01-31" xmlns:currency="http://xbrl.sec.gov/currency/2012-01-31" xmlns:xbrldi="http://xbrl.org/2006/xbrldi">
<link:schemaRef xlink:type="simple" xlink:href="ttec-20140930.xsd"/>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Jun30_2014">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-06-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Oct30_2014">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-10-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:NoncontrollingInterestMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:RetainedEarningsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:AccumulatedOtherComprehensiveIncomeMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:CommonStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:CommonStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:TreasuryStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:AdditionalPaidInCapitalMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:CommonStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_PreferredStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:PreferredStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:TreasuryStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:AdditionalPaidInCapitalMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:AccumulatedOtherComprehensiveIncomeMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:RetainedEarningsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:NoncontrollingInterestMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_PreferredStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:PreferredStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_CommonStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:CommonStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:TreasuryStockMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:AdditionalPaidInCapitalMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:AccumulatedOtherComprehensiveIncomeMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:RetainedEarningsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementEquityComponentsAxis"> us-gaap:NoncontrollingInterestMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2012">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2012-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2013">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:RogenSiMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:RogenSiMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-08-08 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:SoficaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:SoficaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-01-28 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:WebmetroMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-08-09 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:SoficaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Jun30_2014_us-gaap_BusinessAcquisitionAxis_WebmetroMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:WebmetroMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-06-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:RogenSiMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:ComponentsOfReportableSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:UnitedStatesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:PhilippinesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:EuropeMiddleEastAfricaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:UnitedStatesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:PhilippinesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:EuropeMiddleEastAfricaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:UnitedStatesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:PhilippinesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:EuropeMiddleEastAfricaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:UnitedStatesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:PhilippinesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:EuropeMiddleEastAfricaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:AsiaPacificMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_CanadaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:CanadaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:AsiaPacificMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_CanadaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:CanadaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:AsiaPacificMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_CanadaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:CanadaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:AsiaPacificMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_CanadaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> ttec:CanadaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:LatinAmericaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:LatinAmericaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:LatinAmericaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementGeographicalAxis"> us-gaap:LatinAmericaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_MajorCustomersAxis_ClientMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:MajorCustomersAxis"> ttec:ClientMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_MajorCustomersAxis_ClientMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:MajorCustomersAxis"> ttec:ClientMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_MajorCustomersAxis_ClientMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:MajorCustomersAxis"> ttec:ClientMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_MajorCustomersAxis_ClientMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:MajorCustomersAxis"> ttec:ClientMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_MajorCustomersAxis_ClientMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:MajorCustomersAxis"> ttec:ClientMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2013_us-gaap_MajorCustomersAxis_ClientMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:MajorCustomersAxis"> ttec:ClientMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Jun30_2013">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-06-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:CAD </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:MXN </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:PHP </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:CAD </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:PHP </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:MXN </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:CAD </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:MXN </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_GBP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:GBP </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_NZD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:NZD </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:AllCurrencyAxis"> currency:PHP </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_DerivativeByNatureAxis_ForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> us-gaap:ForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> ttec:InterestRateSwapOneMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_TotalInterestRateSwapsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> ttec:TotalInterestRateSwapsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> ttec:InterestRateSwapOneMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> ttec:InterestRateSwapTwoMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-12-31 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeByNatureAxis"> ttec:InterestRateSwapTwoMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> ttec:PrepaidsAndOtherCurrentAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherAssetsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BalanceSheetLocationAxis"> us-gaap:OtherCurrentLiabilitiesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:InterestRateSwapMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:CashFlowHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:DesignatedAsHedgingInstrumentMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> ttec:LeasesDerivativeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:EmbeddedDerivativeFinancialInstrumentsMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentRiskAxis"> us-gaap:ForeignExchangeContractMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:DerivativeInstrumentsGainLossByHedgingRelationshipAxis"> us-gaap:FairValueHedgingMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:HedgingDesignationAxis"> us-gaap:NondesignatedMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel2Member </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel1Member </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel3Member </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel1Member </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel2Member </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel3Member </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel1Member </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel2Member </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel3Member </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel1Member </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel2Member </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:FairValueByFairValueHierarchyLevelAxis"> us-gaap:FairValueInputsLevel3Member </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="us-gaap:FairValueByMeasurementFrequencyAxis"> us-gaap:FairValueMeasurementsRecurringMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:GuidonMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:TechnologySolutionsGroupMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:WebmetroMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:SoficaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:GuidonMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:TechnologySolutionsGroupMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:WebmetroMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:SoficaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:RogenSiMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:BusinessAcquisitionContingentConsiderationAxis"> ttec:RogenSiMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Apr01_2014_TO_Jun30_2014_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:TechnologySolutionsGroupMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-04-01 </xbrli:startDate>
<xbrli:endDate> 2014-06-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_WebmetroMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:WebmetroMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:BusinessAcquisitionAxis"> ttec:SoficaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeTaxAuthorityAxis_CanadaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeTaxAuthorityAxis"> ttec:CanadaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeTaxAuthorityAxis_NetherlandsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeTaxAuthorityAxis"> ttec:NetherlandsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Mar31_2014_us-gaap_IncomeTaxAuthorityAxis_CanadaMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeTaxAuthorityAxis"> ttec:CanadaMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-03-31 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerManagementServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerGrowthServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerTechnologyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:StatementBusinessSegmentsAxis"> ttec:CustomerStrategyServicesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:RestructuringCostAndReserveAxis"> us-gaap:FacilityClosingMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:RestructuringCostAndReserveAxis"> us-gaap:FacilityClosingMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:RestructuringCostAndReserveAxis"> us-gaap:EmployeeSeveranceMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:RestructuringCostAndReserveAxis"> us-gaap:FacilityClosingMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:RestructuringCostAndReserveAxis"> us-gaap:EmployeeSeveranceMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:RestructuringCostAndReserveAxis"> us-gaap:EmployeeSeveranceMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Jun03_2013">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-06-03 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2013_dei_LegalEntityAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="dei:LegalEntityAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_dei_LegalEntityAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="dei:LegalEntityAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_dei_LegalEntityAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="dei:LegalEntityAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Dec31_2012_dei_LegalEntityAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="dei:LegalEntityAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2012-12-31 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2013_dei_LegalEntityAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="dei:LegalEntityAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2013-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_dei_LegalEntityAxis_IknowtionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="dei:LegalEntityAxis"> ttec:IknowtionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:SalesRevenueServicesNetMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:GainLossOnForeignCurrencyForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:InterestExpensesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:LossOnInterestRateSwapsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:ActuarialLossOnDefinedBenefitPlanMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:SalesRevenueServicesNetMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:GainLossOnForeignCurrencyForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:InterestExpensesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:LossOnInterestRateSwapsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:ActuarialLossOnDefinedBenefitPlanMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:SalesRevenueServicesNetMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:GainLossOnForeignCurrencyForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:InterestExpensesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:LossOnInterestRateSwapsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:ActuarialLossOnDefinedBenefitPlanMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:SalesRevenueServicesNetMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:GainLossOnForeignCurrencyForwardContractsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:ActuarialLossOnDefinedBenefitPlanMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:ProvisionForIncomeTaxesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:TaxEffectMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:OtherAccumulatedOtherComprehensiveIncomeLossMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:InterestExpensesMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis"> ttec:LossOnInterestRateSwapsMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="ttec:CategoriesOfAccumulatedOtherComprehensiveIncomeAxis"> ttec:DerivativeValuationMember </xbrldi:explicitMember>
<xbrldi:explicitMember dimension="ttec:ClassificationOfStatementOfComprehensiveIncomeAxis"> ttec:NetIncomeLossMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:EmployeeStockOptionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:EmployeeStockOptionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:EmployeeStockOptionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis"> us-gaap:EmployeeStockOptionMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:SellingGeneralAndAdministrativeExpensesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:SellingGeneralAndAdministrativeExpensesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:SellingGeneralAndAdministrativeExpensesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:CostOfSalesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:IncomeStatementLocationAxis"> us-gaap:SellingGeneralAndAdministrativeExpensesMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AwardTypeAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-01-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AwardTypeAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-01-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AwardTypeAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2014-07-01 </xbrli:startDate>
<xbrli:endDate> 2014-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AwardTypeAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:startDate> 2013-07-01 </xbrli:startDate>
<xbrli:endDate> 2013-09-30 </xbrli:endDate>
</xbrli:period>
</xbrli:context>
<xbrli:context id="AS_OF_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember">
<xbrli:entity>
<xbrli:identifier scheme="http://www.sec.gov/CIK"> 0001013880 </xbrli:identifier>
<xbrli:segment>
<xbrldi:explicitMember dimension="us-gaap:AwardTypeAxis"> us-gaap:RestrictedStockUnitsRSUMember </xbrldi:explicitMember>
</xbrli:segment>
</xbrli:entity>
<xbrli:period>
<xbrli:instant> 2014-09-30 </xbrli:instant>
</xbrli:period>
</xbrli:context>
<xbrli:unit id="USD">
<xbrli:measure> iso4217:USD </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="Shares">
<xbrli:measure> xbrli:shares </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="EPS">
<xbrli:divide>
<xbrli:unitNumerator>
<xbrli:measure> iso4217:USD </xbrli:measure>
</xbrli:unitNumerator>
<xbrli:unitDenominator>
<xbrli:measure> xbrli:shares </xbrli:measure>
</xbrli:unitDenominator>
</xbrli:divide>
</xbrli:unit>
<xbrli:unit id="Pure">
<xbrli:measure> xbrli:pure </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="CanadianDollar">
<xbrli:measure> iso4217:CAD </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="MexicanPeso">
<xbrli:measure> iso4217:MXN </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="PhilippinePeso">
<xbrli:measure> iso4217:PHP </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="BritishPound">
<xbrli:measure> iso4217:GBP </xbrli:measure>
</xbrli:unit>
<xbrli:unit id="NewZealandDollar">
<xbrli:measure> iso4217:NZD </xbrli:measure>
</xbrli:unit>
<dei:EntityRegistrantName id="ID_0" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> TELETECH HOLDINGS INC </dei:EntityRegistrantName>
<dei:EntityCentralIndexKey id="ID_1" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> 0001013880 </dei:EntityCentralIndexKey>
<dei:DocumentType id="ID_2" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> 10-Q </dei:DocumentType>
<dei:DocumentPeriodEndDate id="ID_3" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> 2014-09-30 </dei:DocumentPeriodEndDate>
<dei:AmendmentFlag id="ID_4" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> false </dei:AmendmentFlag>
<dei:DocumentFiscalYearFocus id="ID_5" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> 2014 </dei:DocumentFiscalYearFocus>
<dei:DocumentFiscalPeriodFocus id="ID_6" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> Q3 </dei:DocumentFiscalPeriodFocus>
<dei:CurrentFiscalYearEndDate id="ID_7" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> --12-31 </dei:CurrentFiscalYearEndDate>
<dei:EntityWellKnownSeasonedIssuer id="ID_8" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> No </dei:EntityWellKnownSeasonedIssuer>
<dei:EntityVoluntaryFilers id="ID_9" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> No </dei:EntityVoluntaryFilers>
<dei:EntityCurrentReportingStatus id="ID_10" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> Yes </dei:EntityCurrentReportingStatus>
<dei:EntityFilerCategory id="ID_11" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> Accelerated Filer </dei:EntityFilerCategory>
<dei:EntityPublicFloat id="ID_12" decimals="0" contextRef="AS_OF_Jun30_2014" unitRef="USD"> 495904505 </dei:EntityPublicFloat>
<dei:EntityCommonStockSharesOutstanding id="ID_13" decimals="INF" contextRef="AS_OF_Oct30_2014" unitRef="Shares"> 48732502 </dei:EntityCommonStockSharesOutstanding>
<us-gaap:AccountsReceivableNetCurrent id="ID_14" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 266846000 </us-gaap:AccountsReceivableNetCurrent>
<us-gaap:PrepaidExpenseAndOtherAssets id="ID_15" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 67803000 </us-gaap:PrepaidExpenseAndOtherAssets>
<us-gaap:DeferredTaxAssetsNetCurrent id="ID_16" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 9939000 </us-gaap:DeferredTaxAssetsNetCurrent>
<us-gaap:IncomeTaxesReceivable id="ID_17" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 7296000 </us-gaap:IncomeTaxesReceivable>
<us-gaap:AssetsCurrent id="ID_18" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 439496000 </us-gaap:AssetsCurrent>
<us-gaap:PropertyPlantAndEquipmentNet id="ID_19" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 147905000 </us-gaap:PropertyPlantAndEquipmentNet>
<us-gaap:Goodwill id="ID_20" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 128830000 </us-gaap:Goodwill>
<ttec:ContractAcquisitionCostsNet id="ID_21" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 1381000 </ttec:ContractAcquisitionCostsNet>
<us-gaap:DeferredTaxAssetsNetNoncurrent id="ID_22" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 42868000 </us-gaap:DeferredTaxAssetsNetNoncurrent>
<us-gaap:AssetsNoncurrent id="ID_23" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 421813000 </us-gaap:AssetsNoncurrent>
<us-gaap:Assets id="ID_24" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 861309000 </us-gaap:Assets>
<us-gaap:AccountsPayableCurrent id="ID_25" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 34154000 </us-gaap:AccountsPayableCurrent>
<us-gaap:EmployeeRelatedLiabilitiesCurrent id="ID_26" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 68421000 </us-gaap:EmployeeRelatedLiabilitiesCurrent>
<us-gaap:AccruedLiabilitiesCurrent id="ID_27" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 34212000 </us-gaap:AccruedLiabilitiesCurrent>
<us-gaap:AccruedIncomeTaxesCurrent id="ID_28" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 6224000 </us-gaap:AccruedIncomeTaxesCurrent>
<us-gaap:DeferredTaxLiabilitiesCurrent id="ID_29" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 34000 </us-gaap:DeferredTaxLiabilitiesCurrent>
<us-gaap:DeferredRevenueCurrent id="ID_30" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 30187000 </us-gaap:DeferredRevenueCurrent>
<us-gaap:OtherLiabilitiesCurrent id="ID_31" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 15666000 </us-gaap:OtherLiabilitiesCurrent>
<us-gaap:LiabilitiesCurrent id="ID_32" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 188898000 </us-gaap:LiabilitiesCurrent>
<us-gaap:LongTermLineOfCredit id="ID_33" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 115000000 </us-gaap:LongTermLineOfCredit>
<us-gaap:DeferredTaxLiabilitiesNoncurrent id="ID_34" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 2551000 </us-gaap:DeferredTaxLiabilitiesNoncurrent>
<us-gaap:DeferredRentCredit id="ID_35" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 9080000 </us-gaap:DeferredRentCredit>
<us-gaap:OtherLiabilitiesNoncurrent id="ID_36" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 75297000 </us-gaap:OtherLiabilitiesNoncurrent>
<us-gaap:LiabilitiesNoncurrent id="ID_37" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 201928000 </us-gaap:LiabilitiesNoncurrent>
<us-gaap:Liabilities id="ID_38" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 390826000 </us-gaap:Liabilities>
<us-gaap:CommitmentsAndContingencies id="ID_39" xsi:nil="true" contextRef="AS_OF_Sep30_2014" unitRef="USD"/>
<us-gaap:PreferredStockValue id="ID_40" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 0 </us-gaap:PreferredStockValue>
<us-gaap:CommonStockValueOutstanding id="ID_41" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 489000 </us-gaap:CommonStockValueOutstanding>
<us-gaap:AdditionalPaidInCapital id="ID_42" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 355824000 </us-gaap:AdditionalPaidInCapital>
<us-gaap:TreasuryStockValue id="ID_43" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 518745000 </us-gaap:TreasuryStockValue>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax id="ID_44" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -33750000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax>
<us-gaap:RetainedEarningsAccumulatedDeficit id="ID_45" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 655720000 </us-gaap:RetainedEarningsAccumulatedDeficit>
<us-gaap:MinorityInterest id="ID_46" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 8155000 </us-gaap:MinorityInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_47" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 467693000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:LiabilitiesAndStockholdersEquity id="ID_48" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 861309000 </us-gaap:LiabilitiesAndStockholdersEquity>
<us-gaap:LiabilitiesAndStockholdersEquity id="ID_49" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 842342000 </us-gaap:LiabilitiesAndStockholdersEquity>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_50" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 473482000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:MinorityInterest id="ID_51" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 8081000 </us-gaap:MinorityInterest>
<us-gaap:RetainedEarningsAccumulatedDeficit id="ID_52" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 606502000 </us-gaap:RetainedEarningsAccumulatedDeficit>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax id="ID_53" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> -20586000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax>
<us-gaap:TreasuryStockValue id="ID_54" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 477399000 </us-gaap:TreasuryStockValue>
<us-gaap:AdditionalPaidInCapital id="ID_55" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 356381000 </us-gaap:AdditionalPaidInCapital>
<us-gaap:CommonStockValueOutstanding id="ID_56" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 503000 </us-gaap:CommonStockValueOutstanding>
<us-gaap:PreferredStockValue id="ID_57" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 0 </us-gaap:PreferredStockValue>
<us-gaap:CommitmentsAndContingencies id="ID_58" xsi:nil="true" contextRef="AS_OF_Dec31_2013" unitRef="USD"/>
<us-gaap:Liabilities id="ID_59" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 366351000 </us-gaap:Liabilities>
<us-gaap:LiabilitiesNoncurrent id="ID_60" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 175564000 </us-gaap:LiabilitiesNoncurrent>
<us-gaap:OtherLiabilitiesNoncurrent id="ID_61" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 63648000 </us-gaap:OtherLiabilitiesNoncurrent>
<us-gaap:DeferredRentCredit id="ID_62" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 9635000 </us-gaap:DeferredRentCredit>
<us-gaap:DeferredTaxLiabilitiesNoncurrent id="ID_63" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 2281000 </us-gaap:DeferredTaxLiabilitiesNoncurrent>
<us-gaap:LongTermLineOfCredit id="ID_64" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 100000000 </us-gaap:LongTermLineOfCredit>
<us-gaap:LiabilitiesCurrent id="ID_65" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 190787000 </us-gaap:LiabilitiesCurrent>
<us-gaap:OtherLiabilitiesCurrent id="ID_66" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 11512000 </us-gaap:OtherLiabilitiesCurrent>
<us-gaap:DeferredRevenueCurrent id="ID_67" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 28799000 </us-gaap:DeferredRevenueCurrent>
<us-gaap:DeferredTaxLiabilitiesCurrent id="ID_68" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 590000 </us-gaap:DeferredTaxLiabilitiesCurrent>
<us-gaap:AccruedIncomeTaxesCurrent id="ID_69" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 6066000 </us-gaap:AccruedIncomeTaxesCurrent>
<us-gaap:AccruedLiabilitiesCurrent id="ID_70" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 31659000 </us-gaap:AccruedLiabilitiesCurrent>
<us-gaap:EmployeeRelatedLiabilitiesCurrent id="ID_71" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 80130000 </us-gaap:EmployeeRelatedLiabilitiesCurrent>
<us-gaap:AccountsPayableCurrent id="ID_72" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 32031000 </us-gaap:AccountsPayableCurrent>
<us-gaap:Assets id="ID_73" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 842342000 </us-gaap:Assets>
<us-gaap:AssetsNoncurrent id="ID_74" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 372791000 </us-gaap:AssetsNoncurrent>
<ttec:ContractAcquisitionCostsNet id="ID_75" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 1642000 </ttec:ContractAcquisitionCostsNet>
<us-gaap:Goodwill id="ID_76" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 102743000 </us-gaap:Goodwill>
<us-gaap:PropertyPlantAndEquipmentNet id="ID_77" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 126719000 </us-gaap:PropertyPlantAndEquipmentNet>
<us-gaap:AssetsCurrent id="ID_78" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 469551000 </us-gaap:AssetsCurrent>
<us-gaap:IncomeTaxesReceivable id="ID_79" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 11198000 </us-gaap:IncomeTaxesReceivable>
<us-gaap:DeferredTaxAssetsNetCurrent id="ID_80" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 11905000 </us-gaap:DeferredTaxAssetsNetCurrent>
<us-gaap:PrepaidExpenseAndOtherAssets id="ID_81" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 52332000 </us-gaap:PrepaidExpenseAndOtherAssets>
<us-gaap:AccountsReceivableNetCurrent id="ID_82" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 236099000 </us-gaap:AccountsReceivableNetCurrent>
<us-gaap:PreferredStockParOrStatedValuePerShare id="ID_83" decimals="INF" contextRef="AS_OF_Dec31_2013" unitRef="EPS"> 0.01 </us-gaap:PreferredStockParOrStatedValuePerShare>
<us-gaap:CommonStockParOrStatedValuePerShare id="ID_84" decimals="INF" contextRef="AS_OF_Dec31_2013" unitRef="EPS"> 0.01 </us-gaap:CommonStockParOrStatedValuePerShare>
<us-gaap:PreferredStockSharesAuthorized id="ID_85" decimals="0" contextRef="AS_OF_Dec31_2013" unitRef="Shares"> 10000000 </us-gaap:PreferredStockSharesAuthorized>
<us-gaap:PreferredStockSharesOutstanding id="ID_86" decimals="INF" contextRef="AS_OF_Dec31_2013" unitRef="Shares"> 0 </us-gaap:PreferredStockSharesOutstanding>
<us-gaap:CommonStockSharesAuthorized id="ID_87" decimals="0" contextRef="AS_OF_Dec31_2013" unitRef="Shares"> 150000000 </us-gaap:CommonStockSharesAuthorized>
<us-gaap:CommonStockSharesOutstanding id="ID_88" decimals="0" contextRef="AS_OF_Dec31_2013" unitRef="Shares"> 50352881 </us-gaap:CommonStockSharesOutstanding>
<us-gaap:TreasuryStockShares id="ID_89" decimals="0" contextRef="AS_OF_Dec31_2013" unitRef="Shares"> 31699372 </us-gaap:TreasuryStockShares>
<us-gaap:PreferredStockParOrStatedValuePerShare id="ID_90" decimals="INF" contextRef="AS_OF_Sep30_2014" unitRef="EPS"> 0.01 </us-gaap:PreferredStockParOrStatedValuePerShare>
<us-gaap:CommonStockParOrStatedValuePerShare id="ID_91" decimals="INF" contextRef="AS_OF_Sep30_2014" unitRef="EPS"> 0.01 </us-gaap:CommonStockParOrStatedValuePerShare>
<us-gaap:PreferredStockSharesAuthorized id="ID_92" decimals="0" contextRef="AS_OF_Sep30_2014" unitRef="Shares"> 10000000 </us-gaap:PreferredStockSharesAuthorized>
<us-gaap:PreferredStockSharesOutstanding id="ID_93" decimals="INF" contextRef="AS_OF_Sep30_2014" unitRef="Shares"> 0 </us-gaap:PreferredStockSharesOutstanding>
<us-gaap:CommonStockSharesAuthorized id="ID_94" decimals="0" contextRef="AS_OF_Sep30_2014" unitRef="Shares"> 150000000 </us-gaap:CommonStockSharesAuthorized>
<us-gaap:CommonStockSharesOutstanding id="ID_95" decimals="0" contextRef="AS_OF_Sep30_2014" unitRef="Shares"> 48805900 </us-gaap:CommonStockSharesOutstanding>
<us-gaap:TreasuryStockShares id="ID_96" decimals="0" contextRef="AS_OF_Sep30_2014" unitRef="Shares"> 33246353 </us-gaap:TreasuryStockShares>
<us-gaap:OtherIntangibleAssetsNet id="ID_97" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 61831000 </us-gaap:OtherIntangibleAssetsNet>
<us-gaap:OtherAssetsNoncurrent id="ID_98" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 38998000 </us-gaap:OtherAssetsNoncurrent>
<us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_99" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 2790000 </us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
<us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_100" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 2509000 </us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
<us-gaap:OtherAssetsNoncurrent id="ID_101" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 44084000 </us-gaap:OtherAssetsNoncurrent>
<us-gaap:DeferredTaxAssetsNetNoncurrent id="ID_102" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 42791000 </us-gaap:DeferredTaxAssetsNetNoncurrent>
<us-gaap:OtherIntangibleAssetsNet id="ID_103" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 54812000 </us-gaap:OtherIntangibleAssetsNet>
<us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_104" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 87612000 </us-gaap:CashAndCashEquivalentsAtCarryingValue>
<us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_105" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 158017000 </us-gaap:CashAndCashEquivalentsAtCarryingValue>
<us-gaap:SalesRevenueServicesNet id="ID_106" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 305900000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_107" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 296995000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_108" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 903611000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_109" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 875070000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:CostOfServices id="ID_110" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 625689000 </us-gaap:CostOfServices>
<us-gaap:CostOfServices id="ID_111" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 646346000 </us-gaap:CostOfServices>
<us-gaap:CostOfServices id="ID_112" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 208648000 </us-gaap:CostOfServices>
<us-gaap:CostOfServices id="ID_113" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 220244000 </us-gaap:CostOfServices>
<us-gaap:SellingGeneralAndAdministrativeExpense id="ID_114" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 49847000 </us-gaap:SellingGeneralAndAdministrativeExpense>
<us-gaap:DepreciationAndAmortization id="ID_115" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 13893000 </us-gaap:DepreciationAndAmortization>
<us-gaap:RestructuringCharges id="ID_116" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 593000 </us-gaap:RestructuringCharges>
<us-gaap:AssetImpairmentCharges id="ID_117" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:AssetImpairmentCharges>
<us-gaap:CostsAndExpenses id="ID_118" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 284577000 </us-gaap:CostsAndExpenses>
<us-gaap:OperatingIncomeLoss id="ID_119" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 21323000 </us-gaap:OperatingIncomeLoss>
<us-gaap:InvestmentIncomeInterest id="ID_120" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 542000 </us-gaap:InvestmentIncomeInterest>
<us-gaap:InterestExpense id="ID_121" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 1646000 </us-gaap:InterestExpense>
<us-gaap:DeconsolidationGainOrLossAmount id="ID_122" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:DeconsolidationGainOrLossAmount>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_123" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 248000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:NonoperatingIncomeExpense id="ID_124" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -856000 </us-gaap:NonoperatingIncomeExpense>
<us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments id="ID_125" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 20467000 </us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments>
<us-gaap:IncomeTaxExpenseBenefit id="ID_126" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 5778000 </us-gaap:IncomeTaxExpenseBenefit>
<us-gaap:ProfitLoss id="ID_127" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 14689000 </us-gaap:ProfitLoss>
<us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_128" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 1442000 </us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
<us-gaap:NetIncomeLoss id="ID_129" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 13247000 </us-gaap:NetIncomeLoss>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax id="ID_130" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -16660000 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax id="ID_131" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -18908000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax id="ID_132" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -7675000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax>
<ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_133" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 248000 </ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:OtherComprehensiveIncomeLossNetOfTax id="ID_134" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -27645000 </us-gaap:OtherComprehensiveIncomeLossNetOfTax>
<us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_135" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -12956000 </us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest id="ID_136" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 1053000 </us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTax id="ID_137" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -14009000 </us-gaap:ComprehensiveIncomeNetOfTax>
<us-gaap:SellingGeneralAndAdministrativeExpense id="ID_138" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 50165000 </us-gaap:SellingGeneralAndAdministrativeExpense>
<us-gaap:DepreciationAndAmortization id="ID_139" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 11463000 </us-gaap:DepreciationAndAmortization>
<us-gaap:RestructuringCharges id="ID_140" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 758000 </us-gaap:RestructuringCharges>
<us-gaap:AssetImpairmentCharges id="ID_141" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 0 </us-gaap:AssetImpairmentCharges>
<us-gaap:CostsAndExpenses id="ID_142" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 271034000 </us-gaap:CostsAndExpenses>
<us-gaap:OperatingIncomeLoss id="ID_143" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 25961000 </us-gaap:OperatingIncomeLoss>
<us-gaap:InvestmentIncomeInterest id="ID_144" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 938000 </us-gaap:InvestmentIncomeInterest>
<us-gaap:InterestExpense id="ID_145" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 1799000 </us-gaap:InterestExpense>
<us-gaap:DeconsolidationGainOrLossAmount id="ID_146" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 0 </us-gaap:DeconsolidationGainOrLossAmount>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_147" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 427000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:NonoperatingIncomeExpense id="ID_148" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -434000 </us-gaap:NonoperatingIncomeExpense>
<us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments id="ID_149" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 25527000 </us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments>
<us-gaap:IncomeTaxExpenseBenefit id="ID_150" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 6358000 </us-gaap:IncomeTaxExpenseBenefit>
<us-gaap:ProfitLoss id="ID_151" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 19169000 </us-gaap:ProfitLoss>
<us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_152" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 1526000 </us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
<us-gaap:NetIncomeLoss id="ID_153" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 17643000 </us-gaap:NetIncomeLoss>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax id="ID_154" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -1708000 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax id="ID_155" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -1440000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax id="ID_156" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -412000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax>
<ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_157" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 152000 </ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:OtherComprehensiveIncomeLossNetOfTax id="ID_158" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -2584000 </us-gaap:OtherComprehensiveIncomeLossNetOfTax>
<us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_159" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 16585000 </us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest id="ID_160" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 1642000 </us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTax id="ID_161" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 14943000 </us-gaap:ComprehensiveIncomeNetOfTax>
<us-gaap:SellingGeneralAndAdministrativeExpense id="ID_162" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 148016000 </us-gaap:SellingGeneralAndAdministrativeExpense>
<us-gaap:DepreciationAndAmortization id="ID_163" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 41152000 </us-gaap:DepreciationAndAmortization>
<us-gaap:RestructuringCharges id="ID_164" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1750000 </us-gaap:RestructuringCharges>
<us-gaap:AssetImpairmentCharges id="ID_165" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:AssetImpairmentCharges>
<us-gaap:CostsAndExpenses id="ID_166" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 837264000 </us-gaap:CostsAndExpenses>
<us-gaap:OperatingIncomeLoss id="ID_167" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 66347000 </us-gaap:OperatingIncomeLoss>
<us-gaap:InvestmentIncomeInterest id="ID_168" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1545000 </us-gaap:InvestmentIncomeInterest>
<us-gaap:InterestExpense id="ID_169" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 5197000 </us-gaap:InterestExpense>
<us-gaap:DeconsolidationGainOrLossAmount id="ID_170" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:DeconsolidationGainOrLossAmount>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_171" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 5498000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:NonoperatingIncomeExpense id="ID_172" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1846000 </us-gaap:NonoperatingIncomeExpense>
<us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments id="ID_173" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 68193000 </us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments>
<us-gaap:IncomeTaxExpenseBenefit id="ID_174" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 14071000 </us-gaap:IncomeTaxExpenseBenefit>
<us-gaap:ProfitLoss id="ID_175" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 54122000 </us-gaap:ProfitLoss>
<us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_176" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 3795000 </us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
<us-gaap:NetIncomeLoss id="ID_177" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 50327000 </us-gaap:NetIncomeLoss>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax id="ID_178" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -11373000 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax id="ID_179" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -5044000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax id="ID_180" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -2282000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax>
<ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_181" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 804000 </ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:OtherComprehensiveIncomeLossNetOfTax id="ID_182" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -13331000 </us-gaap:OtherComprehensiveIncomeLossNetOfTax>
<us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_183" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 40791000 </us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest id="ID_184" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 3212000 </us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTax id="ID_185" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 37579000 </us-gaap:ComprehensiveIncomeNetOfTax>
<us-gaap:SellingGeneralAndAdministrativeExpense id="ID_186" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 142080000 </us-gaap:SellingGeneralAndAdministrativeExpense>
<us-gaap:DepreciationAndAmortization id="ID_187" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 33281000 </us-gaap:DepreciationAndAmortization>
<us-gaap:RestructuringCharges id="ID_188" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 4181000 </us-gaap:RestructuringCharges>
<us-gaap:AssetImpairmentCharges id="ID_189" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1205000 </us-gaap:AssetImpairmentCharges>
<us-gaap:CostsAndExpenses id="ID_190" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 806436000 </us-gaap:CostsAndExpenses>
<us-gaap:OperatingIncomeLoss id="ID_191" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 68634000 </us-gaap:OperatingIncomeLoss>
<us-gaap:InvestmentIncomeInterest id="ID_192" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 2182000 </us-gaap:InvestmentIncomeInterest>
<us-gaap:InterestExpense id="ID_193" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 5567000 </us-gaap:InterestExpense>
<us-gaap:DeconsolidationGainOrLossAmount id="ID_194" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -3655000 </us-gaap:DeconsolidationGainOrLossAmount>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_195" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1503000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:NonoperatingIncomeExpense id="ID_196" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -5537000 </us-gaap:NonoperatingIncomeExpense>
<us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments id="ID_197" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 63097000 </us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments>
<us-gaap:IncomeTaxExpenseBenefit id="ID_198" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 12603000 </us-gaap:IncomeTaxExpenseBenefit>
<us-gaap:ProfitLoss id="ID_199" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 50494000 </us-gaap:ProfitLoss>
<us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_200" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 2575000 </us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
<us-gaap:NetIncomeLoss id="ID_201" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 47919000 </us-gaap:NetIncomeLoss>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax id="ID_202" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -18191000 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax id="ID_203" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -21851000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax id="ID_204" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -8620000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax>
<ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_205" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 451000 </ttec:OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:OtherComprehensiveIncomeLossNetOfTax id="ID_206" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -30971000 </us-gaap:OtherComprehensiveIncomeLossNetOfTax>
<us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest id="ID_207" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 19523000 </us-gaap:ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest id="ID_208" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 2471000 </us-gaap:ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest>
<us-gaap:ComprehensiveIncomeNetOfTax id="ID_209" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 17052000 </us-gaap:ComprehensiveIncomeNetOfTax>
<us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_210" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Shares"> 51643000 </us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
<us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding id="ID_211" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Shares"> 52499000 </us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding>
<us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding id="ID_212" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Shares"> 50338000 </us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding>
<us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding id="ID_213" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Shares"> 51678000 </us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding>
<us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding id="ID_214" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares"> 49940000 </us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding>
<us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_215" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares"> 49093000 </us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
<us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_216" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Shares"> 50732000 </us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
<us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_217" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Shares"> 49493000 </us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
<us-gaap:EarningsPerShareBasic id="ID_218" decimals="2" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="EPS"> 1.02 </us-gaap:EarningsPerShareBasic>
<us-gaap:EarningsPerShareBasic id="ID_219" decimals="2" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="EPS"> 0.93 </us-gaap:EarningsPerShareBasic>
<us-gaap:EarningsPerShareBasic id="ID_220" decimals="2" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="EPS"> 0.35 </us-gaap:EarningsPerShareBasic>
<us-gaap:EarningsPerShareBasic id="ID_221" decimals="2" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="EPS"> 0.27 </us-gaap:EarningsPerShareBasic>
<us-gaap:EarningsPerShareDiluted id="ID_222" decimals="2" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="EPS"> 0.27 </us-gaap:EarningsPerShareDiluted>
<us-gaap:EarningsPerShareDiluted id="ID_223" decimals="2" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="EPS"> 0.34 </us-gaap:EarningsPerShareDiluted>
<us-gaap:EarningsPerShareDiluted id="ID_224" decimals="2" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="EPS"> 1.00 </us-gaap:EarningsPerShareDiluted>
<us-gaap:EarningsPerShareDiluted id="ID_225" decimals="2" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="EPS"> 0.91 </us-gaap:EarningsPerShareDiluted>
<us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders id="ID_226" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember" unitRef="USD"> -3150000 </us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders>
<us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders id="ID_227" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -3150000 </us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders>
<us-gaap:MinorityInterestChangeInRedemptionValue id="ID_228" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember" unitRef="USD"> -1109000 </us-gaap:MinorityInterestChangeInRedemptionValue>
<us-gaap:MinorityInterestChangeInRedemptionValue id="ID_229" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -1109000 </us-gaap:MinorityInterestChangeInRedemptionValue>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax id="ID_230" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember" unitRef="USD"> -11206000 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax id="ID_231" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember" unitRef="USD"> -167000 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax id="ID_232" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember" unitRef="USD"> -2762000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax id="ID_233" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -2762000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax>
<ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare id="ID_234" decimals="INF" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="Shares"> 346 </ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare>
<ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue id="ID_235" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="USD"> 4000 </ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue>
<ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue id="ID_236" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember" unitRef="USD"> 5203000 </ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue>
<ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue id="ID_237" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember" unitRef="USD"> -9983000 </ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue>
<ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue id="ID_238" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -4776000 </ttec:VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue>
<us-gaap:StockIssuedDuringPeriodSharesStockOptionsExercised id="ID_239" decimals="INF" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="Shares"> 47 </us-gaap:StockIssuedDuringPeriodSharesStockOptionsExercised>
<us-gaap:TreasuryStockSharesAcquired id="ID_240" decimals="INF" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="Shares"> -1940 </us-gaap:TreasuryStockSharesAcquired>
<us-gaap:CommonStockSharesOutstanding id="ID_241" decimals="INF" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="Shares"> 48806 </us-gaap:CommonStockSharesOutstanding>
<us-gaap:PreferredStockSharesOutstanding id="ID_242" decimals="INF" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_PreferredStockMember" unitRef="Shares"> 0 </us-gaap:PreferredStockSharesOutstanding>
<us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised id="ID_243" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="USD"> 1000 </us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised>
<us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised id="ID_244" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember" unitRef="USD"> 713000 </us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised>
<us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised id="ID_245" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember" unitRef="USD"> -400000 </us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised>
<us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised id="ID_246" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 314000 </us-gaap:StockIssuedDuringPeriodValueStockOptionsExercised>
<us-gaap:AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation id="ID_247" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember" unitRef="USD"> 885000 </us-gaap:AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation>
<us-gaap:AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation id="ID_248" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 885000 </us-gaap:AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation>
<ttec:ShareBasedCompensationEquityBasedAwards id="ID_249" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember" unitRef="USD"> 8941000 </ttec:ShareBasedCompensationEquityBasedAwards>
<ttec:ShareBasedCompensationEquityBasedAwards id="ID_250" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember" unitRef="USD"> 12000 </ttec:ShareBasedCompensationEquityBasedAwards>
<ttec:ShareBasedCompensationEquityBasedAwards id="ID_251" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 8953000 </ttec:ShareBasedCompensationEquityBasedAwards>
<us-gaap:TreasuryStockValueAcquiredCostMethod id="ID_252" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="USD"> -19000 </us-gaap:TreasuryStockValueAcquiredCostMethod>
<us-gaap:TreasuryStockValueAcquiredCostMethod id="ID_253" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember" unitRef="USD"> -47262000 </us-gaap:TreasuryStockValueAcquiredCostMethod>
<us-gaap:TreasuryStockValueAcquiredCostMethod id="ID_254" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -47281000 </us-gaap:TreasuryStockValueAcquiredCostMethod>
<us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax id="ID_255" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember" unitRef="USD"> 804000 </us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax id="ID_256" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 804000 </us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_257" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_PreferredStockMember" unitRef="USD"> 0 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_258" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="USD"> 489000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_259" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember" unitRef="USD"> -518745000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_260" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember" unitRef="USD"> 355824000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_261" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember" unitRef="USD"> -33750000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_262" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember" unitRef="USD"> 655720000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_263" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember" unitRef="USD"> 8155000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:PreferredStockSharesOutstanding id="ID_264" decimals="INF" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_PreferredStockMember" unitRef="Shares"> 0 </us-gaap:PreferredStockSharesOutstanding>
<us-gaap:CommonStockSharesOutstanding id="ID_265" decimals="INF" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="Shares"> 50353 </us-gaap:CommonStockSharesOutstanding>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_266" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_PreferredStockMember" unitRef="USD"> 0 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_267" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_CommonStockMember" unitRef="USD"> 503000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_268" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_TreasuryStockMember" unitRef="USD"> -477399000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_269" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_AdditionalPaidInCapitalMember" unitRef="USD"> 356381000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_270" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_AccumulatedOtherComprehensiveIncomeMember" unitRef="USD"> -20586000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_271" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember" unitRef="USD"> 606502000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest id="ID_272" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember" unitRef="USD"> 8081000 </us-gaap:StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest>
<us-gaap:ProfitLoss id="ID_273" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_RetainedEarningsMember" unitRef="USD"> 50327000 </us-gaap:ProfitLoss>
<ttec:Profitlossexcludingmandatorilyredeemablenoncontrollinginterest id="ID_274" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementEquityComponentsAxis_NoncontrollingInterestMember" unitRef="USD"> 3379000 </ttec:Profitlossexcludingmandatorilyredeemablenoncontrollinginterest>
<ttec:Profitlossexcludingmandatorilyredeemablenoncontrollinginterest id="ID_275" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 53706000 </ttec:Profitlossexcludingmandatorilyredeemablenoncontrollinginterest>
<ttec:AmortizationOfContractAcquisitionCosts id="ID_276" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 740000 </ttec:AmortizationOfContractAcquisitionCosts>
<us-gaap:AmortizationOfFinancingCosts id="ID_277" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 527000 </us-gaap:AmortizationOfFinancingCosts>
<us-gaap:AccretionExpense id="ID_278" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -3675000 </us-gaap:AccretionExpense>
<us-gaap:ProvisionForDoubtfulAccounts id="ID_279" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 471000 </us-gaap:ProvisionForDoubtfulAccounts>
<us-gaap:GainLossOnDispositionOfAssets id="ID_280" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:GainLossOnDispositionOfAssets>
<us-gaap:DeferredIncomeTaxExpenseBenefit id="ID_281" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 13051000 </us-gaap:DeferredIncomeTaxExpenseBenefit>
<us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_282" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1086000 </us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
<us-gaap:ShareBasedCompensation id="ID_283" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 9031000 </us-gaap:ShareBasedCompensation>
<us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_284" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -1756000 </us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
<ttec:ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash id="ID_285" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </ttec:ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash>
<us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_286" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 24179000 </us-gaap:IncreaseDecreaseInAccountsReceivable>
<us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_287" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 16118000 </us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
<us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_288" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -17830000 </us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
<ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_289" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 3945000 </ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
<us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_290" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 61907000 </us-gaap:NetCashProvidedByUsedInOperatingActivities>
<us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment id="ID_291" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 135000 </us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_292" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 52234000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_293" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 23903000 </us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
<us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_294" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -76002000 </us-gaap:NetCashProvidedByUsedInInvestingActivities>
<us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_295" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1540100000 </us-gaap:ProceedsFromLongTermLinesOfCredit>
<us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_296" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1525100000 </us-gaap:RepaymentsOfLongTermLinesOfCredit>
<us-gaap:ProceedsFromOtherDebt id="ID_297" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:ProceedsFromOtherDebt>
<us-gaap:RepaymentsOfOtherDebt id="ID_298" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 3769000 </us-gaap:RepaymentsOfOtherDebt>
<ttec:PaymentOfContingentConsideration id="ID_299" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 8547000 </ttec:PaymentOfContingentConsideration>
<us-gaap:PaymentsOfDividendsMinorityInterest id="ID_300" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 4838000 </us-gaap:PaymentsOfDividendsMinorityInterest>
<us-gaap:ProceedsFromStockOptionsExercised id="ID_301" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 314000 </us-gaap:ProceedsFromStockOptionsExercised>
<us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_302" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1086000 </us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
<us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_303" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 47281000 </us-gaap:PaymentsForRepurchaseOfCommonStock>
<us-gaap:PaymentsOfDebtIssuanceCosts id="ID_304" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:PaymentsOfDebtIssuanceCosts>
<us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_305" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -48035000 </us-gaap:NetCashProvidedByUsedInFinancingActivities>
<us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_306" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -8275000 </us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
<us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_307" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -70405000 </us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
<us-gaap:InterestPaid id="ID_308" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 4038000 </us-gaap:InterestPaid>
<us-gaap:IncomeTaxesPaid id="ID_309" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 10540000 </us-gaap:IncomeTaxesPaid>
<us-gaap:CapitalExpendituresIncurredButNotYetPaid id="ID_310" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 2944000 </us-gaap:CapitalExpendituresIncurredButNotYetPaid>
<ttec:LandlordIncentivesCreditedToDeferredRent id="ID_311" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </ttec:LandlordIncentivesCreditedToDeferredRent>
<ttec:AmortizationOfContractAcquisitionCosts id="ID_312" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 753000 </ttec:AmortizationOfContractAcquisitionCosts>
<us-gaap:AmortizationOfFinancingCosts id="ID_313" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 488000 </us-gaap:AmortizationOfFinancingCosts>
<us-gaap:AccretionExpense id="ID_314" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 933000 </us-gaap:AccretionExpense>
<us-gaap:ProvisionForDoubtfulAccounts id="ID_315" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 412000 </us-gaap:ProvisionForDoubtfulAccounts>
<us-gaap:GainLossOnDispositionOfAssets id="ID_316" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 94000 </us-gaap:GainLossOnDispositionOfAssets>
<us-gaap:DeferredIncomeTaxExpenseBenefit id="ID_317" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 5467000 </us-gaap:DeferredIncomeTaxExpenseBenefit>
<us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_318" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1074000 </us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
<us-gaap:ShareBasedCompensation id="ID_319" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 9842000 </us-gaap:ShareBasedCompensation>
<us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_320" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 75000 </us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
<ttec:ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash id="ID_321" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 2758000 </ttec:ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash>
<us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_322" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -709000 </us-gaap:IncreaseDecreaseInAccountsReceivable>
<us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_323" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 11241000 </us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
<us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_324" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -14020000 </us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
<ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_325" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -3225000 </ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
<us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_326" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 76613000 </us-gaap:NetCashProvidedByUsedInOperatingActivities>
<us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment id="ID_327" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 0 </us-gaap:ProceedsFromSaleOfPropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_328" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 31832000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_329" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 8956000 </us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
<us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_330" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -40788000 </us-gaap:NetCashProvidedByUsedInInvestingActivities>
<us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_331" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1114050000 </us-gaap:ProceedsFromLongTermLinesOfCredit>
<us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_332" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1104050000 </us-gaap:RepaymentsOfLongTermLinesOfCredit>
<us-gaap:ProceedsFromOtherDebt id="ID_333" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 3709000 </us-gaap:ProceedsFromOtherDebt>
<us-gaap:RepaymentsOfOtherDebt id="ID_334" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 4293000 </us-gaap:RepaymentsOfOtherDebt>
<ttec:PaymentOfContingentConsideration id="ID_335" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 0 </ttec:PaymentOfContingentConsideration>
<us-gaap:PaymentsOfDividendsMinorityInterest id="ID_336" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 3420000 </us-gaap:PaymentsOfDividendsMinorityInterest>
<us-gaap:ProceedsFromStockOptionsExercised id="ID_337" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 856000 </us-gaap:ProceedsFromStockOptionsExercised>
<us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_338" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1074000 </us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
<us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_339" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 51627000 </us-gaap:PaymentsForRepurchaseOfCommonStock>
<us-gaap:PaymentsOfDebtIssuanceCosts id="ID_340" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1800000 </us-gaap:PaymentsOfDebtIssuanceCosts>
<us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_341" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -45501000 </us-gaap:NetCashProvidedByUsedInFinancingActivities>
<us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_342" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -9906000 </us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
<us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_343" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -19582000 </us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
<us-gaap:InterestPaid id="ID_344" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 3271000 </us-gaap:InterestPaid>
<us-gaap:IncomeTaxesPaid id="ID_345" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 12329000 </us-gaap:IncomeTaxesPaid>
<us-gaap:CapitalExpendituresIncurredButNotYetPaid id="ID_346" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 3803000 </us-gaap:CapitalExpendituresIncurredButNotYetPaid>
<ttec:LandlordIncentivesCreditedToDeferredRent id="ID_347" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1016000 </ttec:LandlordIncentivesCreditedToDeferredRent>
<us-gaap:CashAcquiredFromAcquisition id="ID_348" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 6423000 </us-gaap:CashAcquiredFromAcquisition>
<us-gaap:CashAcquiredFromAcquisition id="ID_349" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 3525000 </us-gaap:CashAcquiredFromAcquisition>
<us-gaap:CashDivestedFromDeconsolidation id="ID_350" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:CashDivestedFromDeconsolidation>
<us-gaap:CashDivestedFromDeconsolidation id="ID_351" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 897000 </us-gaap:CashDivestedFromDeconsolidation>
<us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_352" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD"> 164485000 </us-gaap:CashAndCashEquivalentsAtCarryingValue>
<us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_353" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> 144903000 </us-gaap:CashAndCashEquivalentsAtCarryingValue>
<ttec:Contractacquisitioncostscreditedtoaccountsreceivable id="ID_354" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 1000000 </ttec:Contractacquisitioncostscreditedtoaccountsreceivable>
<ttec:Contractacquisitioncostscreditedtoaccountsreceivable id="ID_355" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </ttec:Contractacquisitioncostscreditedtoaccountsreceivable>
<us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock id="ID_356" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">1</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       OVERVIEW AND </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">BASIS OF PRESENTATION</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Summary of Business</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">TeleTech Holdings, Inc. (“TeleTech” or the </font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">Company”) is a leading provider of customer strategy, analytics-driven and </font><font style="font-family:Arial;font-size:10pt;">technology-enabled customer engagement management solutions with </font><font style="font-family:Arial;font-size:10pt;">41,700 employees delivering services across 25 countries</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">from 59 delivery centers on six contine</font><font style="font-family:Arial;font-size:10pt;">nts. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">We have deep industry expertise and serve </font><font style="font-family:Arial;font-size:10pt;">more than 250 customer</font><font style="font-family:Arial;font-size:10pt;">-focused industry leaders in the Global 1000. </font><font style="font-family:Arial;font-size:10pt;">Our business is structured and reported in four segments: Customer Management Services (“CMS”), Customer Growth Services (“CGS”), Customer Technology Services (“CTS”), and Customer Strategy Services (“CSS”).</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Basis of Presentation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC,</font><font style="font-family:Arial;font-size:10pt;"> its 80% interest in </font><font style="font-family:Arial;font-size:10pt;">iKnowtion</font><font style="font-family:Arial;font-size:10pt;">, LLC, and its 80% interest in Peppers & Rogers Group through the third quarter of 2013 when the final 20% interest was purchased (see Note 2). </font><font style="font-family:Arial;font-size:10pt;">All intercompany balances and transactions have been eliminated in consolidation. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The </font><font style="font-family:Arial;font-size:10pt;">unaudited </font><font style="font-family:Arial;font-size:10pt;">Consolidated Financial Statements do not include all of the disclosures required by accounting principles generally accepted in the U.S. (“GAAP”), pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). The </font><font style="font-family:Arial;font-size:10pt;">unaudited </font><font style="font-family:Arial;font-size:10pt;">Consolidated Financial Statements reflect all adjustments which, in the opinion of management, are necessary to present fairly the consolidated financial position of the Company and the consolidated results of operations and comprehensive income (loss) and the consolidated cash flows of the Company. Operating results for the periods presented are not necessarily indicative of the results that may be expected for the year ending December 31, 2014.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">These unaudited Consolidated Financial Statements should be read in conjunction with the Company's audited Consolidated Financial Statements and footnotes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2013.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Use of Estimates</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The preparation of the Consolidated Financial Statements in conformity with GAAP requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including valuation allowances for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts,</font><font style="font-family:Arial;font-size:10pt;"> contingent consideration,</font><font style="font-family:Arial;font-size:10pt;"> and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions. </font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Recently Issued Accounting Pronouncements</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In April 2014, the Financial Accounting Standards Board (</font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">FASB</font><font style="font-family:Arial;font-size:10pt;">”</font><font style="font-family:Arial;font-size:10pt;">) issued Accounting Standards Update (“ASU”) 2014-08, “Presentation of Financial Statements and Property, Plant, and Equipment – Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.” ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December 15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or classifications as held for sale. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In May 2014, the FASB issued ASU 2014-09, “Revenue from Contracts with Customers.” ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or se</font><font style="font-family:Arial;font-size:10pt;">rvices. In addition, ASU 2014-09</font><font style="font-family:Arial;font-size:10pt;"> specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In June 2014, the FASB issued ASU 2014-12, </font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be </font><font style="font-family:Arial;font-size:10pt;">Achieved</font><font style="font-family:Arial;font-size:10pt;"> after the Requisite Service Period</font><font style="font-family:Arial;font-size:10pt;">”. ASU 2014-12 </font><font style="font-family:Arial;font-size:10pt;">requires that a performance target that affects vesting and that could be achieved after the requisite service period </font><font style="font-family:Arial;font-size:10pt;">be</font><font style="font-family:Arial;font-size:10pt;"> treated as a performance condition. </font><font style="font-family:Arial;font-size:10pt;">This new guidance is </font><font style="font-family:Arial;font-size:10pt;">effective for</font><font style="font-family:Arial;font-size:10pt;"> fiscal years, and</font><font style="font-family:Arial;font-size:10pt;"> interim periods</font><font style="font-family:Arial;font-size:10pt;"> within those years,</font><font style="font-family:Arial;font-size:10pt;"> beginning after December 15, 2015</font><font style="font-family:Arial;font-size:10pt;">, and early adoption </font><font style="font-family:Arial;font-size:10pt;">is permitted. </font><font style="font-family:Arial;font-size:10pt;">Beginning in 2016, the Company will apply the new guidance as applicable.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In August 2014, the FASB issued ASU No. 2014-15, </font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">Presentation of Financial Statements - Going Concern</font><font style="font-family:Arial;font-size:10pt;">”</font><font style="font-family:Arial;font-size:10pt;">, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management's responsibility to evaluate whether there is substantial doubt about an entity's ability to continue as a going concern and to provide related footnote </font><font style="font-family:Arial;font-size:10pt;">disclosures. This ASU is effective for interim and annual periods beginning on or</font><font style="font-family:Arial;font-size:10pt;"> after December 15, 2016 and early adoption is permitted. The Company does not expect the adoption of this standard to have a material impact on its financial position, results of operation or related disclosures.</font></p>
</us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock>
<us-gaap:NatureOfOperations id="ID_357" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Summary of Business</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">TeleTech Holdings, Inc. (“TeleTech” or the </font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">Company”) is a leading provider of customer strategy, analytics-driven and </font><font style="font-family:Arial;font-size:10pt;">technology-enabled customer engagement management solutions with </font><font style="font-family:Arial;font-size:10pt;">41,700 employees delivering services across 25 countries</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">from 59 delivery centers on six contine</font><font style="font-family:Arial;font-size:10pt;">nts. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">We have deep industry expertise and serve </font><font style="font-family:Arial;font-size:10pt;">more than 250 customer</font><font style="font-family:Arial;font-size:10pt;">-focused industry leaders in the Global 1000. </font><font style="font-family:Arial;font-size:10pt;">Our business is structured and reported in four segments: Customer Management Services (“CMS”), Customer Growth Services (“CGS”), Customer Technology Services (“CTS”), and Customer Strategy Services (“CSS”).</font></p><p style='margin-top:0pt; margin-bottom:8pt'> </p>
</us-gaap:NatureOfOperations>
<us-gaap:ConsolidationPolicyTextBlock id="ID_358" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Basis of Presentation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC,</font><font style="font-family:Arial;font-size:10pt;"> its 80% interest in </font><font style="font-family:Arial;font-size:10pt;">iKnowtion</font><font style="font-family:Arial;font-size:10pt;">, LLC, and its 80% interest in Peppers & Rogers Group through the third quarter of 2013 when the final 20% interest was purchased (see Note 2). </font><font style="font-family:Arial;font-size:10pt;">All intercompany balances and transactions have been eliminated in consolidation. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The </font><font style="font-family:Arial;font-size:10pt;">unaudited </font><font style="font-family:Arial;font-size:10pt;">Consolidated Financial Statements do not include all of the disclosures required by accounting principles generally accepted in the U.S. (“GAAP”), pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). The </font><font style="font-family:Arial;font-size:10pt;">unaudited </font><font style="font-family:Arial;font-size:10pt;">Consolidated Financial Statements reflect all adjustments which, in the opinion of management, are necessary to present fairly the consolidated financial position of the Company and the consolidated results of operations and comprehensive income (loss) and the consolidated cash flows of the Company. Operating results for the periods presented are not necessarily indicative of the results that may be expected for the year ending December 31, 2014.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">These unaudited Consolidated Financial Statements should be read in conjunction with the Company's audited Consolidated Financial Statements and footnotes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2013.</font></p><p style='margin-top:0pt; margin-bottom:8pt'> </p>
</us-gaap:ConsolidationPolicyTextBlock>
<us-gaap:UseOfEstimates id="ID_359" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Use of Estimates</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The preparation of the Consolidated Financial Statements in conformity with GAAP requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including valuation allowances for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts,</font><font style="font-family:Arial;font-size:10pt;"> contingent consideration,</font><font style="font-family:Arial;font-size:10pt;"> and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions. </font></p>
</us-gaap:UseOfEstimates>
<us-gaap:NewAccountingPronouncementsPolicyPolicyTextBlock id="ID_360" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Recently Issued Accounting Pronouncements</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In April 2014, the Financial Accounting Standards Board (</font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">FASB</font><font style="font-family:Arial;font-size:10pt;">”</font><font style="font-family:Arial;font-size:10pt;">) issued Accounting Standards Update (“ASU”) 2014-08, “Presentation of Financial Statements and Property, Plant, and Equipment – Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.” ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December 15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or classifications as held for sale. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In May 2014, the FASB issued ASU 2014-09, “Revenue from Contracts with Customers.” ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or se</font><font style="font-family:Arial;font-size:10pt;">rvices. In addition, ASU 2014-09</font><font style="font-family:Arial;font-size:10pt;"> specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In June 2014, the FASB issued ASU 2014-12, </font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be </font><font style="font-family:Arial;font-size:10pt;">Achieved</font><font style="font-family:Arial;font-size:10pt;"> after the Requisite Service Period</font><font style="font-family:Arial;font-size:10pt;">”. ASU 2014-12 </font><font style="font-family:Arial;font-size:10pt;">requires that a performance target that affects vesting and that could be achieved after the requisite service period </font><font style="font-family:Arial;font-size:10pt;">be</font><font style="font-family:Arial;font-size:10pt;"> treated as a performance condition. </font><font style="font-family:Arial;font-size:10pt;">This new guidance is </font><font style="font-family:Arial;font-size:10pt;">effective for</font><font style="font-family:Arial;font-size:10pt;"> fiscal years, and</font><font style="font-family:Arial;font-size:10pt;"> interim periods</font><font style="font-family:Arial;font-size:10pt;"> within those years,</font><font style="font-family:Arial;font-size:10pt;"> beginning after December 15, 2015</font><font style="font-family:Arial;font-size:10pt;">, and early adoption </font><font style="font-family:Arial;font-size:10pt;">is permitted. </font><font style="font-family:Arial;font-size:10pt;">Beginning in 2016, the Company will apply the new guidance as applicable.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In August 2014, the FASB issued ASU No. 2014-15, </font><font style="font-family:Arial;font-size:10pt;">“</font><font style="font-family:Arial;font-size:10pt;">Presentation of Financial Statements - Going Concern</font><font style="font-family:Arial;font-size:10pt;">”</font><font style="font-family:Arial;font-size:10pt;">, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management's responsibility to evaluate whether there is substantial doubt about an entity's ability to continue as a going concern and to provide related footnote </font><font style="font-family:Arial;font-size:10pt;">disclosures. This ASU is effective for interim and annual periods beginning on or</font><font style="font-family:Arial;font-size:10pt;"> after December 15, 2016 and early adoption is permitted. The Company does not expect the adoption of this standard to have a material impact on its financial position, results of operation or related disclosures.</font></p>
</us-gaap:NewAccountingPronouncementsPolicyPolicyTextBlock>
<us-gaap:BusinessCombinationDisclosureTextBlock id="ID_361" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">2</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ACQUISITIONS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">rogenSi</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the </font><font style="font-family:Arial;font-size:10pt;">third</font><font style="font-family:Arial;font-size:10pt;"> quarter of 2014, the Company acquire</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;"> substantially all operating assets of </font><font style="font-family:Arial;font-size:10pt;">rogenSi Worldwide PTY, Ltd., a global sales and leadership performance training and applied leadership consulting company</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The total purchase price </font><font style="font-family:Arial;font-size:10pt;">wa</font><font style="font-family:Arial;font-size:10pt;">s $3</font><font style="font-family:Arial;font-size:10pt;">3</font><font style="font-family:Arial;font-size:10pt;">.8</font><font style="font-family:Arial;font-size:10pt;"> million, subject to </font><font style="font-family:Arial;font-size:10pt;">certain</font><font style="font-family:Arial;font-size:10pt;"> working capital adjustments, and consists </font><font style="font-family:Arial;font-size:10pt;">of $</font><font style="font-family:Arial;font-size:10pt;">17.</font><font style="font-family:Arial;font-size:10pt;">5</font><font style="font-family:Arial;font-size:10pt;"> million in cash at closing and $1</font><font style="font-family:Arial;font-size:10pt;">4.5</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million in three earn-out payments, contingent on the acquired companies and TeleTech's CSS business segment achieving certain agreed </font><font style="font-family:Arial;font-size:10pt;">earnings before interest, taxes, depreciation and amortization (“</font><font style="font-family:Arial;font-size:10pt;">EBITDA</font><font style="font-family:Arial;font-size:10pt;">”)</font><font style="font-family:Arial;font-size:10pt;"> targets, as defined in the </font><font style="font-family:Arial;font-size:10pt;">sale and purchase a</font><font style="font-family:Arial;font-size:10pt;">greement.</font><font style="font-family:Arial;font-size:10pt;"> Additionally, the estimated purchase price included a $1.8 million hold-back</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">payment for contingencies as defined in the </font><font style="font-family:Arial;font-size:10pt;">sale and</font><font style="font-family:Arial;font-size:10pt;"> purchase agreement which will be paid in the </font><font style="font-family:Arial;font-size:10pt;">first</font><font style="font-family:Arial;font-size:10pt;"> quarter of 2016, if required. </font><font style="font-family:Arial;font-size:10pt;">The earn-out payments are payable in early 2015, 2016 and 2017, based on </font><font style="font-family:Arial;font-size:10pt;">July 1, 2014 through December 31, 2014, and full year </font><font style="font-family:Arial;font-size:10pt;">2015 and 2016</font><font style="font-family:Arial;font-size:10pt;"> performance,</font><font style="font-family:Arial;font-size:10pt;"> respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The fair value of the contingent </font><font style="font-family:Arial;font-size:10pt;">consideration</font><font style="font-family:Arial;font-size:10pt;"> was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a </font><font style="font-family:Arial;font-size:10pt;">discount rate of </font><font style="font-family:Arial;font-size:10pt;">4.6</font><font style="font-family:Arial;font-size:10pt;">% and expected future value of payments of $</font><font style="font-family:Arial;font-size:10pt;">1</font><font style="font-family:Arial;font-size:10pt;">5.3</font><font style="font-family:Arial;font-size:10pt;"> million. The $</font><font style="font-family:Arial;font-size:10pt;">15.3</font><font style="font-family:Arial;font-size:10pt;"> million of </font><font style="font-family:Arial;font-size:10pt;">expected future payments was calculated using probability weighted EBITDA assessment with the highest probability associated with rogenSi achieving the targeted EBITDA for each earn-out year. As of the acquisition date, the fair value of the contingent consideration </font><font style="font-family:Arial;font-size:10pt;">was approximately $</font><font style="font-family:Arial;font-size:10pt;">14.5 </font><font style="font-family:Arial;font-size:10pt;">million. As of September 30, 2014, the fair value of the contingent consideration was $</font><font style="font-family:Arial;font-size:10pt;">14.5</font><font style="font-family:Arial;font-size:10pt;"> million, of which $</font><font style="font-family:Arial;font-size:10pt;">5.8</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">8.7</font><font style="font-family:Arial;font-size:10pt;"> million </font><font style="font-family:Arial;font-size:10pt;">were included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following summarizes the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands)</font><font style="font-family:Arial;font-size:10pt;">:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 52px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td colspan="2" style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Preliminary Estimate of Acquisition Date Fair Value</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Cash</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,668</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts receivable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,415</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,342</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Property, plant and equipment</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 578</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer relationships</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 9,169</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 18,038</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 40,210</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts payable </font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 715</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued employee compensation and benefits</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,199</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued expenses</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,112</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,427</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,453</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total purchase price</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 33,757</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The estimates of fair value of identifiable assets acquired and liabilities assumed are preliminary, pending completion of a valuation, thus are subject to revisions that may result in adjustments to the values presented above.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The rogenSi customer relationships have </font><font style="font-family:Arial;font-size:10pt;">been estimated based on similar acquisitions and are amortized over </font><font style="font-family:Arial;font-size:10pt;">an estimated useful life of five</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">years. The goodwill recognized from the rogenSi acquisition </font><font style="font-family:Arial;font-size:10pt;">is estimated to be</font><font style="font-family:Arial;font-size:10pt;"> attributable</font><font style="font-family:Arial;font-size:10pt;">, but not limited to,</font><font style="font-family:Arial;font-size:10pt;"> the acquired workforce </font><font style="font-family:Arial;font-size:10pt;">and</font><font style="font-family:Arial;font-size:10pt;"> expected synergies</font><font style="font-family:Arial;font-size:10pt;"> within CSS and </font><font style="font-family:Arial;font-size:10pt;">the Company's</font><font style="font-family:Arial;font-size:10pt;"> other segments</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">A portion of the tax</font><font style="font-family:Arial;font-size:10pt;"> basis of the acquired intangibles and goodwill</font><font style="font-family:Arial;font-size:10pt;">, determined by jurisdiction, will be</font><font style="font-family:Arial;font-size:10pt;"> deductible for income tax purposes. The acquired goodwill and the operating results of rogenSi are reported within the </font><font style="font-family:Arial;font-size:10pt;">CSS</font><font style="font-family:Arial;font-size:10pt;"> segment from the date of acquisition.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Sofica</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the </font><font style="font-family:Arial;font-size:10pt;">first</font><font style="font-family:Arial;font-size:10pt;"> quarter of </font><font style="font-family:Arial;font-size:10pt;">2014</font><font style="font-family:Arial;font-size:10pt;">, the Company acquired </font><font style="font-family:Arial;font-size:10pt;">a </font><font style="font-family:Arial;font-size:10pt;">100% interest in Sofica Group, a Bulgarian joint stock company (“Sofica”). Sofica provides customer lifecycle management and oth</font><font style="font-family:Arial;font-size:10pt;">er business process </font><font style="font-family:Arial;font-size:10pt;">services across multiple channels in multiple sites in over 18 languages.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The estimated</font><font style="font-family:Arial;font-size:10pt;"> purchase pric</font><font style="font-family:Arial;font-size:10pt;">e of $1</font><font style="font-family:Arial;font-size:10pt;">4</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">2</font><font style="font-family:Arial;font-size:10pt;"> million </font><font style="font-family:Arial;font-size:10pt;">included</font><font style="font-family:Arial;font-size:10pt;"> $9.4</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> in</font><font style="font-family:Arial;font-size:10pt;"> cash consideration (</font><font style="font-family:Arial;font-size:10pt;">in</font><font style="font-family:Arial;font-size:10pt;">clu</font><font style="font-family:Arial;font-size:10pt;">ding</font><font style="font-family:Arial;font-size:10pt;"> working capital adjustment</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">) and</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">3.8</font><font style="font-family:Arial;font-size:10pt;"> million in</font><font style="font-family:Arial;font-size:10pt;"> earn-out payments</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> payable in 2015 and 2016,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">contingent</font><font style="font-family:Arial;font-size:10pt;"> on Sofica achieving</font><font style="font-family:Arial;font-size:10pt;"> specified EBITDA targets, as defined by the stock purchase agreement.</font><font style="font-family:Arial;font-size:10pt;"> Additionally, the estimated purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">if</font><font style="font-family:Arial;font-size:10pt;"> required.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The fair value of the contingent </font><font style="font-family:Arial;font-size:10pt;">consideration</font><font style="font-family:Arial;font-size:10pt;"> was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of </font><font style="font-family:Arial;font-size:10pt;">5</font><font style="font-family:Arial;font-size:10pt;">.0</font><font style="font-family:Arial;font-size:10pt;">% and expected future value of payments of $4.0 million. The $4.0 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with Sofica achieving the targeted EBITDA for each earn-out year. As of the acquisition date, the fair value of the contingent </font><font style="font-family:Arial;font-size:10pt;">consideration</font><font style="font-family:Arial;font-size:10pt;"> was approximately $3.</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;"> million.</font><font style="font-family:Arial;font-size:10pt;"> During the third quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration of $1.8 million based on revised estimates noting higher probability of exceeding the EBITDA targets (see Note 7).</font><font style="font-family:Arial;font-size:10pt;"> As of September 30, 2014, the fair value of the contingent consideration was $</font><font style="font-family:Arial;font-size:10pt;">5.7</font><font style="font-family:Arial;font-size:10pt;"> million, of which $</font><font style="font-family:Arial;font-size:10pt;">2.8</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">2.9</font><font style="font-family:Arial;font-size:10pt;"> million were included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following summarizes the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands)</font><font style="font-family:Arial;font-size:10pt;">:</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 52px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td colspan="2" style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Preliminary Estimate of Acquisition Date Fair Value</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Cash</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 857</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts receivable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,175</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 378</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Property, plant and equipment</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 653</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer relationships</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,531</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,603</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 16,197</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts payable </font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 296</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued employee compensation and benefits</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 697</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued expenses</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 664</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred tax liability and other</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 368</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,025</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total purchase price</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 14,172</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The estimates of fair value of identifiable assets acquired and liabilities assumed are preliminary, pending completion of a valuation, thus are subject to revisions that may result in adjustments to the values presented above.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Sofica customer relationships</font><font style="font-family:Arial;font-size:10pt;"> have been estimated based on similar acquisitions and are amortized over</font><font style="font-family:Arial;font-size:10pt;"> an estimated useful life of five years. The goodwill recognized from the Sofica acquisition was attributable primarily to the acquired workforce of Sofica, expected synergies, and other factors. </font><font style="font-family:Arial;font-size:10pt;">A portion of the tax basis of the acquired intangibles and goodwill, determined by jurisdiction, will be deductible for income tax purposes. </font><font style="font-family:Arial;font-size:10pt;">The acquired goodwill and the operating results of Sofica are reported within the </font><font style="font-family:Arial;font-size:10pt;">CMS</font><font style="font-family:Arial;font-size:10pt;"> segment from the date of acquisition.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">WebMetro</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the third quarter of 2013, the Company acquired 100% of WebMetro, a California corporation (“WebMetro”), a digital marketing agency.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The total purchase price was $17.8 million, including $15.3 million in cash consideration (inclusive of working capital adjustment</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">) and </font><font style="font-family:Arial;font-size:10pt;">$2.5 million in </font><font style="font-family:Arial;font-size:10pt;">earn-out payments</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> payable in 2014 and 2015, </font><font style="font-family:Arial;font-size:10pt;">contingent on WebMetro achieving</font><font style="font-family:Arial;font-size:10pt;"> specified EBITDA targets, as defined by the stock purchase agreement. </font><font style="font-family:Arial;font-size:10pt;">The first contingent payment </font><font style="font-family:Arial;font-size:10pt;">of $1.0 million </font><font style="font-family:Arial;font-size:10pt;">was made in the second quarter of 2014.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">During the third quarter of 2014, the Company recorded a fair value adjustment to reduce the contingent consideration by $1.7 million based on revised estimates noting the achievement of the EBITDA target is remote (see Note 7). </font><font style="font-family:Arial;font-size:10pt;">The acquired goodwill and the operating results of WebMetro are reported within the CGS segment.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the third quarter of 2014, the Company finalized its valuation of WebMetro for the acquisition date assets acquired and liabilities assumed. There were no material measurement period adjustments in 2014.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Financial </font><font style="font-family:Arial;font-size:10pt;font-style:italic;">Impact of Acquired Businesses</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The acquired businesses purchased in 2014</font><font style="font-family:Arial;font-size:10pt;"> and 2013</font><font style="font-family:Arial;font-size:10pt;"> noted above contributed revenues of $</font><font style="font-family:Arial;font-size:10pt;">11.1</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">23.9</font><font style="font-family:Arial;font-size:10pt;"> million and income from operations of $</font><font style="font-family:Arial;font-size:10pt;">1.0</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">1.9</font><font style="font-family:Arial;font-size:10pt;"> million, inclusive of $</font><font style="font-family:Arial;font-size:10pt;">0.8</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">2.1</font><font style="font-family:Arial;font-size:10pt;"> million of acquired intangible amortization, to the Company for the three and nine months ended September 30, 2014.</font><font style="font-family:Arial;font-size:10pt;"> The acquired businesses purchased in 2013 noted above contributed revenues of $</font><font style="font-family:Arial;font-size:10pt;">2.5</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">2.5</font><font style="font-family:Arial;font-size:10pt;"> million and income from operations of $</font><font style="font-family:Arial;font-size:10pt;">0.4</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">0.4</font><font style="font-family:Arial;font-size:10pt;"> million, inclusive of $</font><font style="font-family:Arial;font-size:10pt;">0.3</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">0.3</font><font style="font-family:Arial;font-size:10pt;"> million of acquired intangibles amortization to the Company for the three and nine months ended September 30, 2013.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Peppers & Rogers Group </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the third quarter of 2013, the Company acquired the remaining 20% interest in Peppers & Rogers Group (“PRG”) for $425 thousand. The buy-out accelerated TeleTech's rights pursuant to the sale and purchase agreement to acquire the remaining portion of the business in 2015.</font></p>
</us-gaap:BusinessCombinationDisclosureTextBlock>
<us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock id="ID_362" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 52px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td colspan="2" style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Preliminary Estimate of Acquisition Date Fair Value</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Cash</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,668</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts receivable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,415</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,342</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Property, plant and equipment</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 578</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer relationships</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 9,169</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 18,038</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 40,210</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts payable </font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 715</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued employee compensation and benefits</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,199</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued expenses</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,112</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,427</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,453</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total purchase price</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 33,757</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div>
</us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents id="ID_363" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 2668000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables id="ID_364" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 6415000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets id="ID_365" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 3342000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment id="ID_366" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 578000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment>
<ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships id="ID_367" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 9169000 </ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships>
<us-gaap:Goodwill id="ID_368" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 18038000 </us-gaap:Goodwill>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets id="ID_369" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 40210000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable id="ID_370" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 715000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable>
<us-gaap:EmployeeRelatedLiabilitiesCurrent id="ID_371" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 2199000 </us-gaap:EmployeeRelatedLiabilitiesCurrent>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities id="ID_372" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 1112000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther id="ID_373" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 2427000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities id="ID_374" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 6453000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_375" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 33757000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
<us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock id="ID_376" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 52px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td colspan="2" style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Preliminary Estimate of Acquisition Date Fair Value</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Cash</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 857</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts receivable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,175</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 378</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Property, plant and equipment</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 653</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer relationships</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,531</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,603</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 16,197</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts payable </font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 296</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued employee compensation and benefits</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 697</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued expenses</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 664</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred tax liability and other</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 368</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,025</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total purchase price</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 14,172</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div>
</us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents id="ID_377" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 857000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables id="ID_378" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 3175000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets id="ID_379" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 378000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment id="ID_380" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 653000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment>
<ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships id="ID_381" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 3531000 </ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships>
<us-gaap:Goodwill id="ID_382" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 7603000 </us-gaap:Goodwill>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable id="ID_383" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 296000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable>
<us-gaap:EmployeeRelatedLiabilitiesCurrent id="ID_384" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 697000 </us-gaap:EmployeeRelatedLiabilitiesCurrent>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities id="ID_385" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 664000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther id="ID_386" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 368000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities id="ID_387" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 2025000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_388" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 14172000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets id="ID_389" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 16197000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets>
<us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_390" decimals="4" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="Pure"> 1 </us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
<ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_391" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 4000000 </ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_392" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 3800000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:BusinessCombinationContingentConsiderationCurrentLiability id="ID_393" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 2800000 </ttec:BusinessCombinationContingentConsiderationCurrentLiability>
<ttec:Businesscombinationcontingentconsiderationnoncurrentliability id="ID_394" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 2900000 </ttec:Businesscombinationcontingentconsiderationnoncurrentliability>
<us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_395" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD"> 17800000 </us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
<ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_396" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD"> 15300000 </ttec:UpFrontCashConsiderationPaidAcquiredEntity>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_397" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD"> 2500000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_398" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 11100000 </us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
<ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_399" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 2100000 </ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
<us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_400" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 23900000 </us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
<ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_401" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 17500000 </ttec:UpFrontCashConsiderationPaidAcquiredEntity>
<us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_402" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 1000000 </us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
<us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_403" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1900000 </us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
<ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_404" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 800000 </ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_405" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 5700000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_406" decimals="-5" contextRef="AS_OF_Jun30_2014_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD"> 1000000 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_407" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 300000 </ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
<ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_408" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 300000 </ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
<us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_409" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 2500000 </us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
<us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_410" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 2500000 </us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
<us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_411" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 400000 </us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
<us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_412" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 400000 </us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_413" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 14500000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:BusinessCombinationContingentConsiderationCurrentLiability id="ID_414" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 5800000 </ttec:BusinessCombinationContingentConsiderationCurrentLiability>
<ttec:Businesscombinationcontingentconsiderationnoncurrentliability id="ID_415" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 8700000 </ttec:Businesscombinationcontingentconsiderationnoncurrentliability>
<ttec:Businessacquisitionfuturevalueofliabilitiesincurredholdbackpayment id="ID_416" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 1800000 </ttec:Businessacquisitionfuturevalueofliabilitiesincurredholdbackpayment>
<ttec:Businessacquisitionfuturevalueofliabilitiesincurredholdbackpayment id="ID_417" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 1000000 </ttec:Businessacquisitionfuturevalueofliabilitiesincurredholdbackpayment>
<ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_418" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogenSiMember" unitRef="USD"> 15300000 </ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
<ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_419" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 9400000 </ttec:UpFrontCashConsiderationPaidAcquiredEntity>
<us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_420" decimals="4" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="Pure"> 1 </us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
<us-gaap:SegmentReportingDisclosureTextBlock id="ID_421" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(3)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">SEGMENT INFORMATION</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company reports the following four segments:</font></p><p style='margin-top:0pt; margin-bottom:8pt'></p><ul><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">the C</font><font style="font-family:Arial;font-size:10pt;">MS</font><font style="font-family:Arial;font-size:10pt;"> segment includes the customer experience delivery solutions which integrate innovative technology with highly-trained customer experience professionals to optimize the customer experience across all channels and all stages of the customer lifecycle from an onshore, offshore or work-from-home environment; </font></li><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">the C</font><font style="font-family:Arial;font-size:10pt;">GS</font><font style="font-family:Arial;font-size:10pt;"> segment provides technology-enabled sales and marketing solutions that support revenue generation across the customer lifecycle, including sales advisory, search engine optimization, digital demand generation, lead qualification, and acquisition sales, growth and retention services; </font></li></ul><p style='margin-top:0pt; margin-bottom:8pt'></p><ul><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">the C</font><font style="font-family:Arial;font-size:10pt;">TS</font><font style="font-family:Arial;font-size:10pt;"> segment includes operational and design consulting, systems integration, and cloud and on-premise managed services, the requirements needed to design, deliver and maintain best-in-class multichannel customer engagement platforms; and</font></li><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">the C</font><font style="font-family:Arial;font-size:10pt;">SS</font><font style="font-family:Arial;font-size:10pt;"> segment provides professional services in customer experience strategy, customer intelligence analytics, system and operational process optimization, and culture development and knowledge management.</font></li></ul><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company allocates to each segment its portion of corporate operating expenses. All intercompany transactions between the reported segments for the periods presented have been eliminated.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following tables present certain fin</font><font style="font-family:Arial;font-size:10pt;">ancial data by segment (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Three Months Ended September 30, 2014</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 226,814</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 226,814</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 9,973</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,625</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,765</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,765</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,511</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,800</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,203</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (9)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,194</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,927</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (286)</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,127</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,127</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 482</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,184</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 305,909</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (9)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 305,900</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,893</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 21,323</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Three Months Ended September 30, 2013</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 217,347</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (312)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 217,035</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 8,322</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,944</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,893</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,893</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,148</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 588</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,712</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (63)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,649</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,538</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 5,165</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,418</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,418</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 455</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,264</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 297,370</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (375)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 296,995</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 11,463</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,961</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Nine Months Ended September 30, 2014</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 673,421</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 673,421</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 29,607</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 55,941</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,545</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,545</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,535</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 5,401</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 103,735</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (28)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 103,707</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 5,650</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,641</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 39,938</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 39,938</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,360</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,364</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 903,639</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (28)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 903,611</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,152</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 66,347</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Nine Months Ended September 30, 2013</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 661,201</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (943)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 660,258</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,716</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 55,140</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 71,148</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 71,148</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,622</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,244</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 111,075</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (220)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 110,855</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,543</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,882</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 33,604</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (795)</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 32,809</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,400</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,632)</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 877,028</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,958)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 875,070</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 33,281</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 68,634</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td colspan="3" style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Capital Expenditures</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,891</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,108</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 38,390</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,504</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,270</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,274</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,939</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,025</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,371</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,642</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 10,409</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,930</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 219</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 148</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 496</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 373</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,751</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,172</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 52,234</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 31,832</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td></tr><tr style="height: 16px"><td colspan="3" style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total Assets</font></td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 540,868</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 554,015</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 85,202</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,416</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 168,026</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 157,040</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 67,213</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 44,871</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 861,309</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 842,342</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td></tr><tr style="height: 16px"><td colspan="3" style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 27,274</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,819</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 30,395</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 30,128</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,709</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,709</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,452</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 10,087</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 128,830</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 102,743</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following table presents revenue based upon the geographic location where the</font><font style="font-family:Arial;font-size:10pt;"> services are provided (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 143,854</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 137,205</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 427,919</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 401,294</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 89,963</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 89,206</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 262,171</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 263,365</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,725</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 43,343</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 128,029</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 132,673</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Europe / Middle East / Africa</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 20,825</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,929</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 62,308</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 52,551</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Asia Pacific</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,168</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,504</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,926</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,087</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canada</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,365</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,808</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,258</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 12,100</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total Revenue</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 305,900</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 296,995</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 903,611</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 875,070</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td></tr></table></div>
</us-gaap:SegmentReportingDisclosureTextBlock>
<us-gaap:ScheduleOfSegmentReportingInformationBySegmentTextBlock id="ID_422" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Three Months Ended September 30, 2014</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 226,814</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 226,814</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 9,973</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,625</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,765</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,765</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,511</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,800</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,203</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (9)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,194</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,927</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (286)</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,127</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,127</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 482</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,184</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 305,909</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (9)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 305,900</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,893</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 21,323</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Three Months Ended September 30, 2013</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 217,347</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (312)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 217,035</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 8,322</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,944</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,893</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,893</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,148</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 588</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,712</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (63)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,649</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,538</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 5,165</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,418</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,418</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 455</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,264</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 297,370</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (375)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 296,995</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 11,463</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,961</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Nine Months Ended September 30, 2014</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 673,421</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 673,421</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 29,607</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 55,941</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,545</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,545</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,535</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 5,401</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 103,735</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (28)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 103,707</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 5,650</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,641</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 39,938</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 39,938</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,360</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,364</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 903,639</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (28)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 903,611</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,152</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 66,347</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 16px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Nine Months Ended September 30, 2013</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"> </td></tr><tr style="height: 28px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation & Amortization</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income (Loss) from Operations</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 661,201</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (943)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 660,258</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,716</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 55,140</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 71,148</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 71,148</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,622</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,244</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 111,075</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (220)</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 110,855</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,543</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,882</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 33,604</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (795)</font></td><td style="width: 10px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 32,809</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,400</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,632)</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 877,028</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,958)</font></td><td style="width: 10px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 875,070</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 33,281</font></td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 68,634</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 10px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"> </td><td style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td colspan="3" style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Capital Expenditures</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,891</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,108</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 38,390</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,504</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,270</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,274</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,939</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,025</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,371</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,642</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 10,409</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,930</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 219</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 148</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 496</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 373</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,751</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,172</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 52,234</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 31,832</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td></tr><tr style="height: 16px"><td colspan="3" style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total Assets</font></td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 540,868</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 554,015</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 85,202</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,416</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 168,026</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 157,040</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 67,213</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 44,871</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 861,309</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 842,342</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"> </td></tr><tr style="height: 16px"><td colspan="3" style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 27,274</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,819</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 30,395</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 30,128</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,709</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,709</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,452</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 10,087</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 128,830</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 102,743</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"> </td></tr></table></div>
</us-gaap:ScheduleOfSegmentReportingInformationBySegmentTextBlock>
<ttec:GrossRevenueSegmentInformation id="ID_423" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 226814000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_424" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 28765000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_425" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 35203000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_426" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 15127000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_427" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 305909000 </ttec:GrossRevenueSegmentInformation>
<ttec:IntersegmentSales id="ID_428" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> -9000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_429" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -9000 </ttec:IntersegmentSales>
<us-gaap:SalesRevenueServicesNet id="ID_430" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 226814000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_431" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 28765000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_432" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 35194000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_433" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 15127000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:DepreciationAndAmortization id="ID_434" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 9973000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_435" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 1511000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_436" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 1927000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_437" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 482000 </us-gaap:DepreciationAndAmortization>
<us-gaap:OperatingIncomeLoss id="ID_438" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 18625000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_439" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 1800000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_440" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> -286000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_441" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 1184000 </us-gaap:OperatingIncomeLoss>
<ttec:GrossRevenueSegmentInformation id="ID_442" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 217347000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_443" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 25893000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_444" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 40712000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_445" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 13418000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_446" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 297370000 </ttec:GrossRevenueSegmentInformation>
<ttec:IntersegmentSales id="ID_447" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> -312000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_448" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> -63000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_449" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_450" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_451" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -375000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_452" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_453" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_454" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<us-gaap:SalesRevenueServicesNet id="ID_455" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 217035000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_456" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 25893000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_457" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 40649000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_458" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 13418000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:DepreciationAndAmortization id="ID_459" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 8322000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_460" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 1148000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_461" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 1538000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_462" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 455000 </us-gaap:DepreciationAndAmortization>
<us-gaap:OperatingIncomeLoss id="ID_463" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 17944000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_464" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 588000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_465" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 5165000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_466" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 2264000 </us-gaap:OperatingIncomeLoss>
<ttec:GrossRevenueSegmentInformation id="ID_467" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 673421000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_468" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 86545000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_469" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 103735000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_470" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 39938000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_471" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 903639000 </ttec:GrossRevenueSegmentInformation>
<ttec:IntersegmentSales id="ID_472" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_473" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_474" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> -28000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_475" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_476" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -28000 </ttec:IntersegmentSales>
<us-gaap:SalesRevenueServicesNet id="ID_477" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 673421000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_478" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 86545000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_479" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 103707000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_480" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 39938000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:DepreciationAndAmortization id="ID_481" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 29607000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_482" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 4535000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_483" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 5650000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_484" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 1360000 </us-gaap:DepreciationAndAmortization>
<us-gaap:OperatingIncomeLoss id="ID_485" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 55941000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_486" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 5401000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_487" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 1641000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_488" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 3364000 </us-gaap:OperatingIncomeLoss>
<ttec:GrossRevenueSegmentInformation id="ID_489" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 661201000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_490" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 71148000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_491" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 111075000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_492" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 33604000 </ttec:GrossRevenueSegmentInformation>
<ttec:GrossRevenueSegmentInformation id="ID_493" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 877028000 </ttec:GrossRevenueSegmentInformation>
<ttec:IntersegmentSales id="ID_494" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> -943000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_495" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_496" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> -220000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_497" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> -795000 </ttec:IntersegmentSales>
<ttec:IntersegmentSales id="ID_498" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -1958000 </ttec:IntersegmentSales>
<us-gaap:SalesRevenueServicesNet id="ID_499" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 660258000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_500" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 71148000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_501" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 110855000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_502" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 32809000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:DepreciationAndAmortization id="ID_503" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 24716000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_504" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 2622000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_505" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 4543000 </us-gaap:DepreciationAndAmortization>
<us-gaap:DepreciationAndAmortization id="ID_506" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 1400000 </us-gaap:DepreciationAndAmortization>
<us-gaap:OperatingIncomeLoss id="ID_507" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 55140000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_508" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 1244000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_509" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 13882000 </us-gaap:OperatingIncomeLoss>
<us-gaap:OperatingIncomeLoss id="ID_510" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> -1632000 </us-gaap:OperatingIncomeLoss>
<us-gaap:Assets id="ID_511" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 540868000 </us-gaap:Assets>
<us-gaap:Assets id="ID_512" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 85202000 </us-gaap:Assets>
<us-gaap:Assets id="ID_513" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 168026000 </us-gaap:Assets>
<us-gaap:Assets id="ID_514" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 67213000 </us-gaap:Assets>
<us-gaap:Assets id="ID_515" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 554015000 </us-gaap:Assets>
<us-gaap:Assets id="ID_516" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 86416000 </us-gaap:Assets>
<us-gaap:Assets id="ID_517" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 157040000 </us-gaap:Assets>
<us-gaap:Assets id="ID_518" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 44871000 </us-gaap:Assets>
<us-gaap:Goodwill id="ID_519" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 19819000 </us-gaap:Goodwill>
<us-gaap:Goodwill id="ID_520" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 30128000 </us-gaap:Goodwill>
<us-gaap:Goodwill id="ID_521" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 42709000 </us-gaap:Goodwill>
<us-gaap:Goodwill id="ID_522" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 10087000 </us-gaap:Goodwill>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_523" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 13891000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_524" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 2371000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_525" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 1270000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_526" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 219000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_527" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 15108000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_528" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 1274000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_529" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 1642000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_530" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 148000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_531" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 18172000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_532" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 38390000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_533" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 2939000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_534" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 10409000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_535" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 496000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_536" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 25504000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_537" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 2025000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_538" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 3930000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_539" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 373000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:Goodwill id="ID_540" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 27274000 </us-gaap:Goodwill>
<us-gaap:Goodwill id="ID_541" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 30395000 </us-gaap:Goodwill>
<us-gaap:Goodwill id="ID_542" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 42709000 </us-gaap:Goodwill>
<us-gaap:Goodwill id="ID_543" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 28452000 </us-gaap:Goodwill>
<us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_544" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 17751000 </us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
<us-gaap:ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock id="ID_545" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 143,854</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 137,205</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 427,919</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 401,294</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 89,963</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 89,206</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 262,171</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 263,365</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,725</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 43,343</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 128,029</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 132,673</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Europe / Middle East / Africa</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 20,825</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,929</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 62,308</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 52,551</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Asia Pacific</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,168</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,504</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,926</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,087</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canada</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,365</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,808</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,258</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 12,100</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total Revenue</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 305,900</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 296,995</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 903,611</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 875,070</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"> </td></tr></table></div>
</us-gaap:ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock>
<us-gaap:SalesRevenueServicesNet id="ID_546" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD"> 143854000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_547" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD"> 89963000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_548" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD"> 20825000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_549" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD"> 137205000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_550" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD"> 89206000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_551" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD"> 18929000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_552" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD"> 427919000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_553" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD"> 262171000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_554" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD"> 62308000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_555" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD"> 401294000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_556" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD"> 263365000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_557" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD"> 52551000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_558" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD"> 7168000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_559" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD"> 1365000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_560" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD"> 4504000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_561" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD"> 3808000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_562" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD"> 18926000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_563" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD"> 4258000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_564" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD"> 13087000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_565" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD"> 12100000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_566" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD"> 42725000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_567" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD"> 43343000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_568" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD"> 128029000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:SalesRevenueServicesNet id="ID_569" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD"> 132673000 </us-gaap:SalesRevenueServicesNet>
<us-gaap:LoansNotesTradeAndOtherReceivablesDisclosureTextBlock id="ID_570" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(4)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">SIGNIFICANT CLIENTS</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;"> AND OTHER CONCENTRATIONS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company </font><font style="font-family:Arial;font-size:10pt;">had </font><font style="font-family:Arial;font-size:10pt;">one</font><font style="font-family:Arial;font-size:10pt;"> client</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">that contributed in excess of 10% of total revenue for the nine months ended September 30, 2014. This client contributed </font><font style="font-family:Arial;font-size:10pt;">11.9</font><font style="font-family:Arial;font-size:10pt;">%</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">11.</font><font style="font-family:Arial;font-size:10pt;">5</font><font style="font-family:Arial;font-size:10pt;">%</font><font style="font-family:Arial;font-size:10pt;"> of total revenue for the three months ended September 30, 2014 and 2013. This client contributed </font><font style="font-family:Arial;font-size:10pt;">11.9</font><font style="font-family:Arial;font-size:10pt;">%</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">11.</font><font style="font-family:Arial;font-size:10pt;">7</font><font style="font-family:Arial;font-size:10pt;">%</font><font style="font-family:Arial;font-size:10pt;"> for the nine months ended September 30, 2014 and 2013. This client had an outstanding receivable balance </font><font style="font-family:Arial;font-size:10pt;">of $</font><font style="font-family:Arial;font-size:10pt;">31.5</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million </font><font style="font-family:Arial;font-size:10pt;">and $</font><font style="font-family:Arial;font-size:10pt;">29.3</font><font style="font-family:Arial;font-size:10pt;"> million as of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">and</font><font style="font-family:Arial;font-size:10pt;"> 2013.</font></p><p style='margin-top:8pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The loss of one or more of its significant clients could have a material adverse effect on the Company's business, operating results, or financial condition. The Company does not require collateral from its clients. To limit the Company's credit risk, management performs </font><font style="font-family:Arial;font-size:10pt;">periodic</font><font style="font-family:Arial;font-size:10pt;"> credit evaluations of its clients and maintains allowances for uncollectible accounts</font><font style="font-family:Arial;font-size:10pt;"> and may require pre-payment for services</font><font style="font-family:Arial;font-size:10pt;">. Although the Company is impacted by economic conditions in various industry segments, management does not believe significant credit risk exist</font><font style="font-family:Arial;font-size:10pt;">ed</font><font style="font-family:Arial;font-size:10pt;"> as of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014</font><font style="font-family:Arial;font-size:10pt;">.</font></p>
</us-gaap:LoansNotesTradeAndOtherReceivablesDisclosureTextBlock>
<us-gaap:ConcentrationRiskPercentage1 id="ID_571" decimals="4" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_MajorCustomersAxis_ClientMember" unitRef="Pure"> 0.1190 </us-gaap:ConcentrationRiskPercentage1>
<us-gaap:ConcentrationRiskPercentage1 id="ID_572" decimals="4" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_MajorCustomersAxis_ClientMember" unitRef="Pure"> 0.1150 </us-gaap:ConcentrationRiskPercentage1>
<us-gaap:ConcentrationRiskPercentage1 id="ID_573" decimals="4" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_MajorCustomersAxis_ClientMember" unitRef="Pure"> 0.1190 </us-gaap:ConcentrationRiskPercentage1>
<us-gaap:ConcentrationRiskPercentage1 id="ID_574" decimals="4" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_MajorCustomersAxis_ClientMember" unitRef="Pure"> 0.1170 </us-gaap:ConcentrationRiskPercentage1>
<ttec:EntityWideAccountsReceivableMajorCustomerAmount id="ID_575" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_MajorCustomersAxis_ClientMember" unitRef="USD"> 31500000 </ttec:EntityWideAccountsReceivableMajorCustomerAmount>
<ttec:EntityWideAccountsReceivableMajorCustomerAmount id="ID_576" decimals="-5" contextRef="AS_OF_Sep30_2013_us-gaap_MajorCustomersAxis_ClientMember" unitRef="USD"> 29300000 </ttec:EntityWideAccountsReceivableMajorCustomerAmount>
<us-gaap:GoodwillDisclosureTextBlock id="ID_577" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(5)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">GOODWILL</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;"> AND OTHER INTANGIBLE ASSETS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Goodwill con</font><font style="font-family:Arial;font-size:10pt;">sisted of the following (</font><font style="font-family:Arial;font-size:10pt;">in thousands): </font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 50px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions/ Adjustments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Impairments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Effect of Foreign Currency</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 19,819</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,603</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (148)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 27,274</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 30,128</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 267</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 30,395</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 42,709</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 42,709</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 10,087</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 18,388</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (23)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 28,452</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 102,743</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 26,258</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (171)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 128,830</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company performs a goodwill impairment assessment on at least an annual basis. The Company conducts its annual goodwill impairment assessment during the fourth quarter, or more frequently, if indicators of impairment exist. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company identified</font><font style="font-family:Arial;font-size:10pt;"> a triggering event</font><font style="font-family:Arial;font-size:10pt;"> b</font><font style="font-family:Arial;font-size:10pt;">ased on </font><font style="font-family:Arial;font-size:10pt;">the </font><font style="font-family:Arial;font-size:10pt;">continued decline during the second quarter of 2014</font><font style="font-family:Arial;font-size:10pt;"> in </font><font style="font-family:Arial;font-size:10pt;">operating </font><font style="font-family:Arial;font-size:10pt;">results of the</font><font style="font-family:Arial;font-size:10pt;"> TSG reporting unit</font><font style="font-family:Arial;font-size:10pt;"> within the CTS segment.</font><font style="font-family:Arial;font-size:10pt;"> At </font><font style="font-family:Arial;font-size:10pt;">June 30, 2014</font><font style="font-family:Arial;font-size:10pt;">, the Company </font><font style="font-family:Arial;font-size:10pt;">completed an interim</font><font style="font-family:Arial;font-size:10pt;"> quantitative assessment of the TSG</font><font style="font-family:Arial;font-size:10pt;"> reporting unit's fair value using an income based approach. Key assumptions used in the </font><font style="font-family:Arial;font-size:10pt;">f</font><font style="font-family:Arial;font-size:10pt;">air value calculation include</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;">, but </font><font style="font-family:Arial;font-size:10pt;">we</font><font style="font-family:Arial;font-size:10pt;">re not limited to, a perpetuity </font><font style="font-family:Arial;font-size:10pt;">growth rate of 3</font><font style="font-family:Arial;font-size:10pt;">.0% based on the current inflation rate combined with the GDP growth rate for the reporting unit's geographical region and a </font><font style="font-family:Arial;font-size:10pt;">discount rate </font><font style="font-family:Arial;font-size:10pt;">of 19.1</font><font style="font-family:Arial;font-size:10pt;">%,</font><font style="font-family:Arial;font-size:10pt;"> which is equal to the reporting unit's equity risk premium adjusted for its size and company specific risk factors. Estimated future cash flows under the income approach </font><font style="font-family:Arial;font-size:10pt;">we</font><font style="font-family:Arial;font-size:10pt;">re based on the Company's internal business plan and adjusted as appropriate for the Company's view of market participant assumptions. The </font><font style="font-family:Arial;font-size:10pt;">business plan assumed</font><font style="font-family:Arial;font-size:10pt;"> the occurrence of certain events in the future, such as realignment of operations and reduction of general and administrative costs.</font><font style="font-family:Arial;font-size:10pt;"> Significant differences in </font><font style="font-family:Arial;font-size:10pt;">some or all of these assumptions may impact the calculated fair value of this reporting unit </font><font style="font-family:Arial;font-size:10pt;">resulting in impairment to goodwill in a future period. </font><font style="font-family:Arial;font-size:10pt;">T</font><font style="font-family:Arial;font-size:10pt;">he goodwill attributable to the TSG</font><font style="font-family:Arial;font-size:10pt;"> reporting unit </font><font style="font-family:Arial;font-size:10pt;">wa</font><font style="font-family:Arial;font-size:10pt;">s $23.0 million. </font><font style="font-family:Arial;font-size:10pt;">As of </font><font style="font-family:Arial;font-size:10pt;">June 30, 2014</font><font style="font-family:Arial;font-size:10pt;">, the fair value of </font><font style="font-family:Arial;font-size:10pt;">the TSG</font><font style="font-family:Arial;font-size:10pt;"> reporting unit</font><font style="font-family:Arial;font-size:10pt;"> exceed</font><font style="font-family:Arial;font-size:10pt;">ed</font><font style="font-family:Arial;font-size:10pt;"> its carrying value by 8</font><font style="font-family:Arial;font-size:10pt;">%. </font><font style="font-family:Arial;font-size:10pt;">The TSG reporting unit is meeting expectations and there were no further triggering events. </font><font style="font-family:Arial;font-size:10pt;">The Company will continue to review t</font><font style="font-family:Arial;font-size:10pt;">he calculated fair value of the TSG</font><font style="font-family:Arial;font-size:10pt;"> reporting unit until the fair value is substantially in excess of its carrying value.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the quarter ended September 30, 2014, the Company assessed whether any indicators of impairment existed for any of the reporting units and concluded there were none.</font></p>
</us-gaap:GoodwillDisclosureTextBlock>
<us-gaap:ScheduleOfGoodwillTextBlock id="ID_578" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 50px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions/ Adjustments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Impairments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Effect of Foreign Currency</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 19,819</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,603</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (148)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 27,274</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 30,128</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 267</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 30,395</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 42,709</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 42,709</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 10,087</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 18,388</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (23)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 28,452</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 102,743</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 26,258</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (171)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 128,830</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 165px; text-align:left;border-color:#000000;min-width:165px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div>
</us-gaap:ScheduleOfGoodwillTextBlock>
<us-gaap:GoodwillAcquiredDuringPeriod id="ID_579" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 26258000 </us-gaap:GoodwillAcquiredDuringPeriod>
<us-gaap:GoodwillImpairmentLoss id="ID_580" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:GoodwillImpairmentLoss>
<us-gaap:GoodwillAcquiredDuringPeriod id="ID_581" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 7603000 </us-gaap:GoodwillAcquiredDuringPeriod>
<us-gaap:GoodwillImpairmentLoss id="ID_582" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillImpairmentLoss>
<us-gaap:GoodwillTranslationAdjustments id="ID_583" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> -148000 </us-gaap:GoodwillTranslationAdjustments>
<us-gaap:GoodwillAcquiredDuringPeriod id="ID_584" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 267000 </us-gaap:GoodwillAcquiredDuringPeriod>
<us-gaap:GoodwillImpairmentLoss id="ID_585" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillImpairmentLoss>
<us-gaap:GoodwillTranslationAdjustments id="ID_586" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillTranslationAdjustments>
<us-gaap:GoodwillAcquiredDuringPeriod id="ID_587" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillAcquiredDuringPeriod>
<us-gaap:GoodwillImpairmentLoss id="ID_588" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillImpairmentLoss>
<us-gaap:GoodwillTranslationAdjustments id="ID_589" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillTranslationAdjustments>
<us-gaap:GoodwillImpairmentLoss id="ID_590" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:GoodwillImpairmentLoss>
<us-gaap:GoodwillAcquiredDuringPeriod id="ID_591" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 18388000 </us-gaap:GoodwillAcquiredDuringPeriod>
<us-gaap:GoodwillTranslationAdjustments id="ID_592" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> -23000 </us-gaap:GoodwillTranslationAdjustments>
<us-gaap:GoodwillTranslationAdjustments id="ID_593" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -171000 </us-gaap:GoodwillTranslationAdjustments>
<ttec:FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue id="ID_594" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> The Company performs a goodwill impairment assessment on at least an annual basis. The Company conducts its annual goodwill impairment assessment during the fourth quarter, or more frequently, if indicators of impairment exist. The Company identified a triggering event based on the continued decline during the second quarter of 2014 in operating results of the TSG reporting unit within the CTS segment. At June 30, 2014, the Company completed an interim quantitative assessment of the TSG reporting unit’s fair value using an income based approach. Key assumptions used in the fair value calculation included, but were not limited to, a perpetuity growth rate of 3.0% based on the current inflation rate combined with the GDP growth rate for the reporting unit’s geographical region and a discount rate of 19.1%, which is equal to the reporting unit’s equity risk premium adjusted for its size and company specific risk factors. Estimated future cash flows under the income approach were based on the Company’s internal business plan and adjusted as appropriate for the Company’s view of market participant assumptions. The business plan assumed the occurrence of certain events in the future, such as realignment of operations and reduction of general and administrative costs. Significant differences in some or all of these assumptions may impact the calculated fair value of this reporting unit resulting in impairment to goodwill in a future period. The goodwill attributable to the TSG reporting unit was $23.0 million. As of June 30, 2014, the fair value of the TSG reporting unit exceeded its carrying value by 8%. The TSG reporting unit is meeting expectations and there were no further triggering events. The Company will continue to review the calculated fair value of the TSG reporting unit until the fair value is substantially in excess of its carrying value. </ttec:FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue>
<us-gaap:DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock id="ID_595" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(6)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">DERIVATIVES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Cash Flow Hedges</font></p><p style='margin-top:8pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange</font><font style="font-family:Arial;font-size:10pt;"> and interest rate related derivatives. Foreign exchange derivatives entered into consist of</font><font style="font-family:Arial;font-size:10pt;"> forward</font><font style="font-family:Arial;font-size:10pt;"> and option</font><font style="font-family:Arial;font-size:10pt;"> contracts to reduce </font><font style="font-family:Arial;font-size:10pt;">the Company's</font><font style="font-family:Arial;font-size:10pt;"> exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue</font><font style="font-family:Arial;font-size:10pt;"> earned in foreign locations</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">Interest rate derivatives consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. </font><font style="font-family:Arial;font-size:10pt;">Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company's policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets </font><font style="font-family:Arial;font-size:10pt;">consider, among other factors,</font><font style="font-family:Arial;font-size:10pt;"> the creditworthiness of these counterparties. Conversely, the fair value of derivative liabilities </font><font style="font-family:Arial;font-size:10pt;">reflects</font><font style="font-family:Arial;font-size:10pt;"> the Company's creditworthiness. As of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014</font><font style="font-family:Arial;font-size:10pt;">, the Company has not experienced, nor does it anticipate</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> any issues related to derivative counterparty defaults. The following table summarizes the aggregate unrealized net gain </font><font style="font-family:Arial;font-size:10pt;">or</font><font style="font-family:Arial;font-size:10pt;"> loss in Accumulated </font><font style="font-family:Arial;font-size:10pt;">o</font><font style="font-family:Arial;font-size:10pt;">ther </font><font style="font-family:Arial;font-size:10pt;">comprehensive income (loss) for the three and nine months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and 2013 (in thousands and net</font><font style="font-family:Arial;font-size:10pt;"> of tax):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td colspan="5" style="width: 140px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 143px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:143px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td colspan="2" style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:64px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Aggregate unrealized net gain/(loss) at beginning of period</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 119</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,644)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,352)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,559</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Add: Net gain/(loss) from change in fair value of cash flow hedges</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,245)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (630)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,948)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,332)</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Less: Net (gain)/loss reclassified to earnings from effective hedges</font></td><td style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (398)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,186</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,899)</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Aggregate unrealized net gain/(loss) at end of period</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,114)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,672)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,114)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,672)</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's </font><font style="font-family:Arial;font-size:10pt;">foreign exchange </font><font style="font-family:Arial;font-size:10pt;">cash flow hedging instruments as of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">December 31, 2013</font><font style="font-family:Arial;font-size:10pt;"> are summarized as follows (amounts in thousands). All hedging instruments are forward contracts</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 60px"><td style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Local Currency Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">U.S. Dollar Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td colspan="3" style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:99px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">% Maturing in the Next 12 Months</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Contracts Maturing Through</font></td></tr><tr style="height: 17px"><td style="width: 208px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canadian Dollar</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,909</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 100.0</font></td><td style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">June 2015</font></td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippine Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,753,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 405,369</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup>(1)</sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 34.7</font></td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">August 2019</font></td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Mexican Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,411,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 171,234</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 28.9</font></td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">July 2019</font></td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> Total</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 579,512</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 64px"><td style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Local Currency Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">U.S. Dollar Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canadian Dollar</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,500</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,336</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippine Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,355,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 404,638</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup>(1)</sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Mexican Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,305,500</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 166,132</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">British Pound Sterling</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,200</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,853</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">New Zealand Dollar</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 150</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 117</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> Total</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 580,076</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 16px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">(1</font><font style="font-family:Arial;font-size:10pt;">)</font><font style="font-family:Arial;font-size:10pt;">       </font><font style="font-family:Arial;font-size:10pt;">Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on September 30, 2014 and December 31, 2013.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's interest rate swap arrangement</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> as of September 30, 2014 and December 31, 2013 were as follows:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 44px"><td style="width: 144px; text-align:center;border-color:#000000;min-width:144px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 74px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:74px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Variable Rate Received</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="3" style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fixed Rate Paid</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Contract Commencement Date</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Contract Maturity Date</font></td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">25 million</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1 - month LIBOR</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:51px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"> 2.55</font></td><td style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">April 2012</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">April 2016</font></td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">and December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 62px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">15 million</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1 - month LIBOR</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"> 3.14</font></td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">May 2012</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">May 2017</font></td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">40 million</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 62px; text-align:right;border-color:#000000;min-width:62px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; text-align:left;border-color:#000000;min-width:51px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Fair Value Hedges</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange forward contracts to </font><font style="font-family:Arial;font-size:10pt;">economically </font><font style="font-family:Arial;font-size:10pt;">hedge against </font><font style="font-family:Arial;font-size:10pt;">foreign currency exchange</font><font style="font-family:Arial;font-size:10pt;"> gains and losses on certain </font><font style="font-family:Arial;font-size:10pt;">receivables</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">payables</font><font style="font-family:Arial;font-size:10pt;"> of the Company's foreign operations. Changes in the fair value of derivative instruments designated as fair value hedges are recognized in earnings in </font><font style="font-family:Arial;font-size:10pt;">Other income (expense), net</font><font style="font-family:Arial;font-size:10pt;">. As of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014 and December 31, 2013</font><font style="font-family:Arial;font-size:10pt;"> the total notional amount</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> of the Company's forward contracts used as fair value hedges </font><font style="font-family:Arial;font-size:10pt;">were</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">226.8</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million</font><font style="font-family:Arial;font-size:10pt;"> and $</font><font style="font-family:Arial;font-size:10pt;">204.5</font><font style="font-family:Arial;font-size:10pt;"> million, respectively</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Derivative Valuation and Settlements</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's derivatives </font><font style="font-family:Arial;font-size:10pt;">and related fair value </font><font style="font-family:Arial;font-size:10pt;">as of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014 and December 31, 2013</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">were</font><font style="font-family:Arial;font-size:10pt;"> as follows (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td colspan="11" style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation:</font></td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 15px"><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value and location of derivative in the</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Consolidated Balance Sheet:</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Prepaids and other current assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,998</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 77</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,184</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other current liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,671)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,019)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,585)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term liabilities</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,609)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (562)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total fair value of derivatives, net</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (17,098)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,581)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,508)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td colspan="11" style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation:</font></td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 15px"><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value and location of derivative in</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">the Consolidated Balance Sheet:</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Prepaids and other current assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,379</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 97</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,439</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other current liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,595)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,028)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (815)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term liabilities</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,708)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,124)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total fair value of derivatives, net</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,485)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,152)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (718)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The effects of derivative instruments on the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">(Loss) </font><font style="font-family:Arial;font-size:10pt;">for the three months ended September 30, 2014 and 2013</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">were</font><font style="font-family:Arial;font-size:10pt;"> as follows (i</font><font style="font-family:Arial;font-size:10pt;">n thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="11" style="width: 339px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:339px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td></tr><tr style="height: 15px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount of gain or (loss) recognized in other comprehensive</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">income (loss) - effective portion, net of tax</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,271)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 26</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (476)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (154)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) reclassified</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">from accumulated OCI to income - effective portion:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Revenue</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 248</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 917</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest Expense</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (267)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (264)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="13" style="width: 429px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:429px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 34px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 12px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) </font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">recognized in the Consolidated Statement</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">of Comprehensive Income:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Costs of services</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 18</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Other income (expense), net</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 3,708</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (2,373)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The effects of derivative instruments on the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">(Loss) </font><font style="font-family:Arial;font-size:10pt;">for the nine months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and 2013</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">were</font><font style="font-family:Arial;font-size:10pt;"> as follows (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="11" style="width: 339px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:339px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contracts:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td></tr><tr style="height: 15px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount of gain or (loss) recognized in other comprehensive</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">income (loss) - effective portion, net of tax</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,814)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (134)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,254)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (78)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) reclassified</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">from accumulated OCI to income - effective portion:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Revenue</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,795)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,227</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest Expense</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (790)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (778)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="13" style="width: 429px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:429px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 34px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 12px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) </font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">recognized in the Consolidated Statement</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">of Comprehensive Income:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Costs of services</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 116</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 131</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Other income (expense), net</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 1,502</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (3,620)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr></table></div>
</us-gaap:DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock>
<us-gaap:ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock id="ID_596" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td colspan="5" style="width: 140px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 143px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:143px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td colspan="2" style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:64px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:55px;"> </td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Aggregate unrealized net gain/(loss) at beginning of period</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 119</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,644)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,352)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,559</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Add: Net gain/(loss) from change in fair value of cash flow hedges</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,245)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (630)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,948)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,332)</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Less: Net (gain)/loss reclassified to earnings from effective hedges</font></td><td style="width: 9px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (398)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,186</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,899)</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Aggregate unrealized net gain/(loss) at end of period</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,114)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,672)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,114)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 55px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:55px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,672)</font></td></tr><tr style="height: 15px"><td style="width: 333px; text-align:left;border-color:#000000;min-width:333px;"> </td><td style="width: 9px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 55px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:55px;"> </td></tr></table></div>
</us-gaap:ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock>
<us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_597" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -11245000 </us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
<us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_598" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> -630000 </us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
<us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_599" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -9332000 </us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
<us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_600" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -4948000 </us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_601" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> -8352000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_602" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD"> 9559000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
<ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_603" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> -12000 </ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
<ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_604" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 398000 </ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
<ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_605" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -2186000 </ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
<ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_606" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 3899000 </ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_607" decimals="-3" contextRef="AS_OF_Jun30_2014" unitRef="USD"> 119000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_608" decimals="-3" contextRef="AS_OF_Jun30_2013" unitRef="USD"> -2644000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_609" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -11114000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_610" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> -3672000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
<us-gaap:ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock id="ID_611" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 60px"><td style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Local Currency Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">U.S. Dollar Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td colspan="3" style="width: 99px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:99px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">% Maturing in the Next 12 Months</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Contracts Maturing Through</font></td></tr><tr style="height: 17px"><td style="width: 208px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canadian Dollar</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,909</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 100.0</font></td><td style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">June 2015</font></td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippine Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,753,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 405,369</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup>(1)</sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 34.7</font></td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">August 2019</font></td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Mexican Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,411,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 171,234</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 28.9</font></td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">July 2019</font></td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> Total</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 579,512</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 64px"><td style="width: 208px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:208px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Local Currency Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">U.S. Dollar Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canadian Dollar</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,500</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,336</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippine Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,355,000</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 404,638</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup>(1)</sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Mexican Peso</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,305,500</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 166,132</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">British Pound Sterling</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,200</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,853</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">New Zealand Dollar</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 150</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 117</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 17px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> Total</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 580,076</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr><tr style="height: 16px"><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> <sup></sup></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 115px; text-align:left;border-color:#000000;min-width:115px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">(1</font><font style="font-family:Arial;font-size:10pt;">)</font><font style="font-family:Arial;font-size:10pt;">       </font><font style="font-family:Arial;font-size:10pt;">Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on September 30, 2014 and December 31, 2013.</font></p>
</us-gaap:ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock>
<invest:DerivativeNotionalAmount id="ID_612" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="CanadianDollar"> 3000000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_613" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="MexicanPeso"> 2411000000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_614" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 2909000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_615" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 405369000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_616" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 171234000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_617" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 579512000 </invest:DerivativeNotionalAmount>
<ttec:ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths id="ID_618" decimals="4" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="Pure"> 1.000 </ttec:ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths>
<ttec:ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths id="ID_619" decimals="4" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="Pure"> 0.347 </ttec:ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths>
<ttec:ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths id="ID_620" decimals="4" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="Pure"> 0.289 </ttec:ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths>
<us-gaap:MaximumLengthOfTimeForeignCurrencyCashFlowHedge id="ID_621" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember"> P0Y9M0D </us-gaap:MaximumLengthOfTimeForeignCurrencyCashFlowHedge>
<us-gaap:MaximumLengthOfTimeForeignCurrencyCashFlowHedge id="ID_622" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember"> P4Y6M1D </us-gaap:MaximumLengthOfTimeForeignCurrencyCashFlowHedge>
<us-gaap:MaximumLengthOfTimeForeignCurrencyCashFlowHedge id="ID_623" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember"> P4Y6M1D </us-gaap:MaximumLengthOfTimeForeignCurrencyCashFlowHedge>
<invest:DerivativeNotionalAmount id="ID_624" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="PhilippinePeso"> 17753000000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_625" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="CanadianDollar"> 7500000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_626" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="MexicanPeso"> 2305500000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_627" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_GBP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="BritishPound"> 1200000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_628" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_NZD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="NewZealandDollar"> 150000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_629" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_CAD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 7336000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_630" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 404638000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_631" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_MXN_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 166132000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_632" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_GBP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 1853000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_633" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_NZD_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 117000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_634" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="USD"> 580076000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_635" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_AllCurrencyAxis_PHP_us-gaap_DerivativeByNatureAxis_ForwardContractsMember" unitRef="PhilippinePeso"> 17355000000 </invest:DerivativeNotionalAmount>
<us-gaap:ScheduleOfInterestRateDerivativesTableTextBlock id="ID_636" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 44px"><td style="width: 144px; text-align:center;border-color:#000000;min-width:144px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 74px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:74px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Notional Amount</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Variable Rate Received</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="3" style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fixed Rate Paid</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Contract Commencement Date</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Contract Maturity Date</font></td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">25 million</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1 - month LIBOR</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:51px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"> 2.55</font></td><td style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">April 2012</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">April 2016</font></td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">and December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 62px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">15 million</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1 - month LIBOR</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"> 3.14</font></td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">May 2012</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">May 2017</font></td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">40 million</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; text-align:center;border-color:#000000;min-width:51px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 17px"><td style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 62px; text-align:right;border-color:#000000;min-width:62px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 51px; text-align:left;border-color:#000000;min-width:51px;"> </td><td style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr></table></div>
</us-gaap:ScheduleOfInterestRateDerivativesTableTextBlock>
<invest:DerivativeNotionalAmount id="ID_637" decimals="-6" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember" unitRef="USD"> 25000000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_638" decimals="-6" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_TotalInterestRateSwapsMember" unitRef="USD"> 40000000 </invest:DerivativeNotionalAmount>
<ttec:DerivativeVariableInterestRateTerm id="ID_639" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember"> 1 - month LIBOR </ttec:DerivativeVariableInterestRateTerm>
<ttec:DerivativeVariableInterestRateTerm id="ID_640" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember"> 1 - month LIBOR </ttec:DerivativeVariableInterestRateTerm>
<invest:DerivativeNotionalAmount id="ID_641" decimals="-6" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember" unitRef="USD"> 15000000 </invest:DerivativeNotionalAmount>
<us-gaap:DerivativeFixedInterestRate id="ID_642" decimals="4" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember" unitRef="Pure"> 0.0314 </us-gaap:DerivativeFixedInterestRate>
<us-gaap:DerivativeFixedInterestRate id="ID_643" decimals="4" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember" unitRef="Pure"> 0.0255 </us-gaap:DerivativeFixedInterestRate>
<us-gaap:DerivativeInceptionDates id="ID_644" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember"> 2012-04-01 </us-gaap:DerivativeInceptionDates>
<us-gaap:DerivativeInceptionDates id="ID_645" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember"> 2012-05-01 </us-gaap:DerivativeInceptionDates>
<us-gaap:DerivativeMaturityDates id="ID_646" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember"> 2017-05-01 </us-gaap:DerivativeMaturityDates>
<us-gaap:DerivativeMaturityDates id="ID_647" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember"> 2016-04-01 </us-gaap:DerivativeMaturityDates>
<us-gaap:ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock id="ID_648" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td colspan="11" style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation:</font></td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 15px"><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value and location of derivative in the</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Consolidated Balance Sheet:</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Prepaids and other current assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,998</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 77</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,184</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other current liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,671)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,019)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,585)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term liabilities</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,609)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (562)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total fair value of derivatives, net</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (17,098)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,581)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,508)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td colspan="11" style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation:</font></td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 15px"><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value and location of derivative in</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">the Consolidated Balance Sheet:</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Prepaids and other current assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,379</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 97</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term assets</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,439</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other current liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,595)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,028)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (815)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 206px; text-align:left;border-color:#000000;min-width:206px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term liabilities</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,708)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,124)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total fair value of derivatives, net</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,485)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,152)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (718)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 194px; text-align:left;border-color:#000000;min-width:194px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"> </td></tr></table></div>
</us-gaap:ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_649" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 1998000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_650" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 1184000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_651" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -11609000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_652" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -17098000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_653" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -1581000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_654" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_655" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_656" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -562000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_657" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> -2508000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_658" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 77000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_659" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_660" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_661" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_662" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_663" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_664" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_665" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -11485000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_666" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 3379000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_667" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 1439000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_668" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -11708000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_669" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -2152000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_670" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_671" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_672" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -1124000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_673" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> -718000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_674" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 97000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_675" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_676" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_677" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> -116000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_678" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_679" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_680" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_681" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -8671000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_682" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -1019000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_683" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> -2585000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_684" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_685" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -4595000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_686" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -1028000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_687" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> -815000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_688" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_OtherCurrentLiabilitiesMember_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD"> -116000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock id="ID_689" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="11" style="width: 339px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:339px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td></tr><tr style="height: 15px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount of gain or (loss) recognized in other comprehensive</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">income (loss) - effective portion, net of tax</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,271)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 26</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (476)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (154)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) reclassified</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">from accumulated OCI to income - effective portion:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Revenue</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 248</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 917</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest Expense</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (267)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (264)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="13" style="width: 429px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:429px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 34px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 12px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) </font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">recognized in the Consolidated Statement</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">of Comprehensive Income:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Costs of services</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 18</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Other income (expense), net</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 3,708</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (2,373)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="11" style="width: 339px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:339px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="5" style="width: 167px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:167px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="5" style="width: 163px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:163px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contracts:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td></tr><tr style="height: 15px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount of gain or (loss) recognized in other comprehensive</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">income (loss) - effective portion, net of tax</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,814)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (134)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,254)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (78)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) reclassified</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">from accumulated OCI to income - effective portion:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Revenue</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,795)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,227</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="2" style="width: 286px; text-align:left;border-color:#000000;min-width:286px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest Expense</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (790)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (778)</font></td></tr><tr style="height: 15px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="13" style="width: 429px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:429px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Designation :</font></td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="6" style="width: 210px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:210px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Not Designated as Hedging Instruments</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="4" style="width: 140px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:140px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Leases</font></td></tr><tr style="height: 34px"><td colspan="2" style="width: 196px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Option and Forward Contracts</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value</font></td><td colspan="2" style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Embedded Derivative</font></td></tr><tr style="height: 12px"><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Amount and location of net gain or (loss) </font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">recognized in the Consolidated Statement</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">of Comprehensive Income:</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Costs of services</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 116</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 131</font></td></tr><tr style="height: 12px"><td colspan="2" style="width: 196px; text-align:left;border-color:#000000;min-width:196px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Other income (expense), net</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 1,502</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (3,620)</font></td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;">$</font></td><td style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 12px"><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 187px; text-align:left;border-color:#000000;min-width:187px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td><td style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"> </td><td style="width: 61px; text-align:left;border-color:#000000;min-width:61px;"> </td></tr></table></div>
</us-gaap:ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_690" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -11271000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_691" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> 26000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_692" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -476000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_693" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -154000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:Revenues id="ID_694" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> 917000 </us-gaap:Revenues>
<us-gaap:Revenues id="ID_695" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> 248000 </us-gaap:Revenues>
<us-gaap:InterestExpense id="ID_696" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> -267000 </us-gaap:InterestExpense>
<us-gaap:InterestExpense id="ID_697" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> -264000 </us-gaap:InterestExpense>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_698" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> 3708000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_699" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> -2373000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:CostOfGoodsSold id="ID_700" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> 18000 </us-gaap:CostOfGoodsSold>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_701" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -4814000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_702" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -134000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_703" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -9254000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_704" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD"> -78000 </us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
<us-gaap:Revenues id="ID_705" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> -2795000 </us-gaap:Revenues>
<us-gaap:InterestExpense id="ID_706" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> -790000 </us-gaap:InterestExpense>
<us-gaap:Revenues id="ID_707" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> 7227000 </us-gaap:Revenues>
<us-gaap:InterestExpense id="ID_708" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossreclassifiedfromaccumulatedothercomprehensiveincometoincomememberMember" unitRef="USD"> -778000 </us-gaap:InterestExpense>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_709" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> 1502000 </us-gaap:OtherNonoperatingIncomeExpense>
<us-gaap:CostOfGoodsSold id="ID_710" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> 116000 </us-gaap:CostOfGoodsSold>
<us-gaap:CostOfGoodsSold id="ID_711" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> 131000 </us-gaap:CostOfGoodsSold>
<us-gaap:OtherNonoperatingIncomeExpense id="ID_712" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountandlocationofnetgainorlossrecognizedinincomenondesignatedhedginginstrumentsmemberMember" unitRef="USD"> -3620000 </us-gaap:OtherNonoperatingIncomeExpense>
<invest:DerivativeNotionalAmount id="ID_713" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 244300000 </invest:DerivativeNotionalAmount>
<invest:DerivativeNotionalAmount id="ID_714" decimals="-5" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 204500000 </invest:DerivativeNotionalAmount>
<us-gaap:FairValueDisclosuresTextBlock id="ID_715" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(7)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">FAIR VALUE</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The </font><font style="font-family:Arial;font-size:10pt;">authoritative guidance for</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">f</font><font style="font-family:Arial;font-size:10pt;">air </font><font style="font-family:Arial;font-size:10pt;">v</font><font style="font-family:Arial;font-size:10pt;">alue </font><font style="font-family:Arial;font-size:10pt;">m</font><font style="font-family:Arial;font-size:10pt;">easurements</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">establishes</font><font style="font-family:Arial;font-size:10pt;"> a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows: </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 1 — </font><font style="font-family:Arial;font-size:10pt;">       Quoted prices in active markets for identical assets or liabilities. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 2 — </font><font style="font-family:Arial;font-size:10pt;">       </font><font style="font-family:Arial;font-size:10pt;">Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, similar assets and liabilities in markets that are not active or can be corroborated by observable market data. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 3 — </font><font style="font-family:Arial;font-size:10pt;">       Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.</font><font style="font-family:Arial;font-size:10pt;"> This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">T</font><font style="font-family:Arial;font-size:10pt;">he following presents information </font><font style="font-family:Arial;font-size:10pt;">as of September 30, 2014 and December 31, 2013 for</font><font style="font-family:Arial;font-size:10pt;"> the Company's assets and liabilities required to be measured at fair value on a recurring basis, as well as the fair value hierarchy used to determine their fair value. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Accounts Receivable and Payable</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">-</font><font style="font-family:Arial;font-size:10pt;"> Th</font><font style="font-family:Arial;font-size:10pt;">e </font><font style="font-family:Arial;font-size:10pt;">amounts recorded in the accompanying balance sheet</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">approximate fair value because of their short-term nature.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Debt</font><font style="font-family:Arial;font-size:10pt;"> - </font><font style="font-family:Arial;font-size:10pt;">The Company's debt consists primarily of the Company's Credit Agreement, which permits floating-rate borrowings based upon the current Prime Rate or LIBOR plus a credit spread as determined by the Company's leverage ratio calculation (as defined in the Credit Agreement). As </font><font style="font-family:Arial;font-size:10pt;">of September 30, 2014 and December 31, 2013, the Company had $115.0 million and $</font><font style="font-family:Arial;font-size:10pt;">100.0</font><font style="font-family:Arial;font-size:10pt;"> million, respectively, of borrowings outstanding under the Credit Agreement. </font><font style="font-family:Arial;font-size:10pt;">During the three and nine months ended September 30, 2014 outstanding borrowings accrued interest at an average rate of 1.2% and 1.2% per annum, respectively, excluding unused commitment fees. The amounts recorded in the accompanying</font><font style="font-family:Arial;font-size:10pt;"> balance sheets approximate fair value due to the variable nature of the debt.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Derivatives</font><font style="font-family:Arial;font-size:12pt;font-style:italic;"> -</font><font style="font-family:Arial;font-size:12pt;"> </font><font style="font-family:Arial;font-size:10pt;">Net derivative assets (liabilities) are measured at fair value on a recurring basis. </font><font style="font-family:Arial;font-size:10pt;">The portfolio is valued using models based on market observable inputs, including both forward and spot foreign exchange rates, interest rates, implied volatility, and counterparty credit risk, including the ability of each party to execute its obligations under the contract. As of September 30, 2014, credit risk did not materially change the fair value of the Company's derivative contracts.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following is a summary of the Company's fair value measurements for its net derivative assets (liabilities) as of</font><font style="font-family:Arial;font-size:10pt;"> September 30, 2014 and December 31, 2013 (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 48px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">At Fair Value</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (17,098)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (17,098)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,581)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,581)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value hedges</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,508)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,508)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Total net derivative asset (liability)</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,187)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,187)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 48px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">At Fair Value</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,485)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,485)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,152)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,152)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value hedges</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (718)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (718)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Total net derivative asset (liability)</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (14,471)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (14,471)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following is a summary of </font><font style="font-family:Arial;font-size:10pt;">all </font><font style="font-family:Arial;font-size:10pt;">the Company's fair value measurements as of </font><font style="font-family:Arial;font-size:10pt;">September 30, 2014 and December 31, 2013</font><font style="font-family:Arial;font-size:10pt;"> (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 46px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Money market investments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred compensation plan liability</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,237)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,187)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Contingent consideration</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (27,302)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total liabilities</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (29,424)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (27,302)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 46px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Money market investments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 240</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 240</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred compensation plan liability</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (6,829)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (14,471)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Contingent consideration</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,748)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total liabilities</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,300)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,748)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Money Market Investments</font><font style="font-family:Arial;font-size:10pt;"> — </font><font style="font-family:Arial;font-size:10pt;">The Company invests in various well-diversified money market funds which are managed by financial institutions. These money market funds are not publicly traded, but have historically been highly liquid. The value of the money market funds </font><font style="font-family:Arial;font-size:10pt;">are</font><font style="font-family:Arial;font-size:10pt;"> determined by the banks based upon the funds</font><font style="font-family:Arial;font-size:10pt;">' net asset values (“NAV”). As of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2013</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> the money market funds permit daily investments and redemptions at a $1.00 NAV. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Deferred Compensation Plan</font><font style="font-family:Arial;font-size:10pt;"> — </font><font style="font-family:Arial;font-size:10pt;">The Company maintains a non-qualified deferred compensation plan structured as a Rabbi trust for certain eligible employees. Participants in the deferred compensation plan select from a menu of phantom investment options for their deferral dollars offered by the Company each year, which are based upon changes in value of complementary, defined market investments. The deferred compensation liability represents the combined values of market investments against which participant accounts are tracked.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Contingent Consideration</font><font style="font-family:Arial;font-size:10pt;"> — </font><font style="font-family:Arial;font-size:10pt;">The </font><font style="font-family:Arial;font-size:10pt;">Company recorded </font><font style="font-family:Arial;font-size:10pt;">contingent consideration</font><font style="font-family:Arial;font-size:10pt;"> related to the acquisitions of </font><font style="font-family:Arial;font-size:10pt;">iKnowtion</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">Guidon</font><font style="font-family:Arial;font-size:10pt;">, TSG, WebMetro</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">Sofica</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">rogenSi</font><font style="font-family:Arial;font-size:10pt;">. These</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">contingent </font><font style="font-family:Arial;font-size:10pt;">payables were recognized at fair value using a discounted cash flow approach and a discount rate of 21.0%, 21.0%, 4.6%, 5.3%</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">5</font><font style="font-family:Arial;font-size:10pt;">.0%</font><font style="font-family:Arial;font-size:10pt;"> or </font><font style="font-family:Arial;font-size:10pt;">4.6</font><font style="font-family:Arial;font-size:10pt;">%</font><font style="font-family:Arial;font-size:10pt;">, respectively. The discount rates vary dependant on the specific risks of each acquisition including the country of operation, the nature of services and complexity of the acquired business, and other </font><font style="font-family:Arial;font-size:10pt;">f</font><font style="font-family:Arial;font-size:10pt;">actors. These measurements were based on significant inputs not observable in the market. </font><font style="font-family:Arial;font-size:10pt;">The Company will </font><font style="font-family:Arial;font-size:10pt;">accrete</font><font style="font-family:Arial;font-size:10pt;"> interest expense each period using the effective interest method until the future value of these </font><font style="font-family:Arial;font-size:10pt;">contingent</font><font style="font-family:Arial;font-size:10pt;"> payables reaches their expected future value of $</font><font style="font-family:Arial;font-size:10pt;">28.5</font><font style="font-family:Arial;font-size:10pt;"> million. Interest</font><font style="font-family:Arial;font-size:10pt;"> expense related to all recorded </font><font style="font-family:Arial;font-size:10pt;">contingent</font><font style="font-family:Arial;font-size:10pt;"> payables is included in Interest expense in the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the </font><font style="font-family:Arial;font-size:10pt;">second quarter of 2014, </font><font style="font-family:Arial;font-size:10pt;">the Company recorded </font><font style="font-family:Arial;font-size:10pt;">a fair value adjustment of t</font><font style="font-family:Arial;font-size:10pt;">he contingent consideration associated with the TSG reporting unit within the CTS segment </font><font style="font-family:Arial;font-size:10pt;">based on revised estimates noting achievement of the targeted 2014 EBITDA is </font><font style="font-family:Arial;font-size:10pt;">remote</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">Accordingly,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">a $4.0 million reduction in the payable was recorded as of June 30, 2014 and</font><font style="font-family:Arial;font-size:10pt;"> was</font><font style="font-family:Arial;font-size:10pt;"> included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the third quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration associated with the </font><font style="font-family:Arial;font-size:10pt;">Sofica</font><font style="font-family:Arial;font-size:10pt;"> reporting unit within the CMS segment of $1.8 million </font><font style="font-family:Arial;font-size:10pt;">as our revised estimates reflect </font><font style="font-family:Arial;font-size:10pt;">Sofica</font><font style="font-family:Arial;font-size:10pt;"> exceeding its EBITDA targets under stock purchase agreement for both 2014 and 2015. Accordingly, the $1.8 million increase in the payable was recorded as of September 30, 2014 and is </font><font style="font-family:Arial;font-size:10pt;">included in </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> income (expense) in the</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Consolidated Statements of Comprehensive Income (Loss).</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Additionally, during the third quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration associated with the WebMetro reporting unit within the CGS segment based on revised estimates noting achievement of the targeted 2014 EBITDA is remote. Accordingly, a $1.7 million reduction in the payable was recorded as of September 30, 2014 and was included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A rollforward of the activity in the Company's fair value of the </font><font style="font-family:Arial;font-size:10pt;">contingent consideration</font><font style="font-family:Arial;font-size:10pt;"> is as follows (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 50px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Payments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Imputed Interest / Adjustments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">iKnowtion</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,470</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,400)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 165</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,235</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Guidon</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,637</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,426)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (211)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,000</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">TSG</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12,933</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (5,292)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,799)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,842</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">WebMetro</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,708</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,026)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,682)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Sofica</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,830</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,822</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 5,652</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">rogenSi</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 14,543</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 30</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 14,573</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 21,748</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 18,373</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,144)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,675)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 27,302</font></td></tr><tr style="height: 16px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div>
</us-gaap:FairValueDisclosuresTextBlock>
<ttec:ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock id="ID_716" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 48px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">At Fair Value</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (17,098)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (17,098)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,581)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,581)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value hedges</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,508)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,508)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Total net derivative asset (liability)</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,187)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,187)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 48px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">At Fair Value</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,485)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,485)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,152)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,152)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value hedges</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (718)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (718)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Total net derivative asset (liability)</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (14,471)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (14,471)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr></table></div>
</ttec:ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_717" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -17098000 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_718" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -1581000 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_719" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> 0 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_720" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -2508000 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_721" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -21187000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_722" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -17098000 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_723" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -1581000 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_724" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_725" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -2508000 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_726" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -21187000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_727" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_728" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_729" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_730" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_731" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_732" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_733" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_734" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_735" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_736" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_737" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_738" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_739" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_740" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_741" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_742" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -11485000 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_743" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet id="ID_744" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -11485000 </us-gaap:CashFlowHedgesDerivativeInstrumentsAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_745" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -2152000 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_746" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet id="ID_747" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -2152000 </us-gaap:InterestRateCashFlowHedgeDerivativeAtFairValueNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_748" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -718000 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_749" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:FairValueHedgesAtFairValueNet id="ID_750" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -718000 </us-gaap:FairValueHedgesAtFairValueNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_751" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -116000 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_752" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet id="ID_753" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -116000 </us-gaap:EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_754" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member" unitRef="USD"> -14471000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_755" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member" unitRef="USD"> 0 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:DerivativeFairValueOfDerivativeNet id="ID_756" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> -14471000 </us-gaap:DerivativeFairValueOfDerivativeNet>
<us-gaap:ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock id="ID_757" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of September 30, 2014</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 46px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Money market investments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred compensation plan liability</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,237)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,187)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Contingent consideration</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (27,302)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total liabilities</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (29,424)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (27,302)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="8" style="width: 327px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:327px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 46px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Money market investments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 240</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total assets</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 240</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 190px; text-align:left;border-color:#000000;min-width:190px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Liabilities</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred compensation plan liability</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (6,829)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (14,471)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 178px; text-align:left;border-color:#000000;min-width:178px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Contingent consideration</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,748)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total liabilities</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,300)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,748)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 166px; text-align:left;border-color:#000000;min-width:166px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr></table></div>
</us-gaap:ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock>
<us-gaap:CashAndCashEquivalentsFairValueDisclosure id="ID_758" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:CashAndCashEquivalentsFairValueDisclosure>
<us-gaap:CashAndCashEquivalentsFairValueDisclosure id="ID_759" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:CashAndCashEquivalentsFairValueDisclosure>
<us-gaap:CashAndCashEquivalentsFairValueDisclosure id="ID_760" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:CashAndCashEquivalentsFairValueDisclosure>
<us-gaap:AssetsFairValueDisclosure id="ID_761" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:AssetsFairValueDisclosure>
<us-gaap:AssetsFairValueDisclosure id="ID_762" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:AssetsFairValueDisclosure>
<us-gaap:AssetsFairValueDisclosure id="ID_763" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:AssetsFairValueDisclosure>
<ttec:DeferredCompensationPlanLiability id="ID_764" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </ttec:DeferredCompensationPlanLiability>
<ttec:DeferredCompensationPlanLiability id="ID_765" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 8237000 </ttec:DeferredCompensationPlanLiability>
<ttec:DeferredCompensationPlanLiability id="ID_766" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </ttec:DeferredCompensationPlanLiability>
<us-gaap:LiabilitiesFairValueDisclosure id="ID_767" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:LiabilitiesFairValueDisclosure>
<us-gaap:LiabilitiesFairValueDisclosure id="ID_768" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 29424000 </us-gaap:LiabilitiesFairValueDisclosure>
<us-gaap:CashAndCashEquivalentsFairValueDisclosure id="ID_769" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:CashAndCashEquivalentsFairValueDisclosure>
<us-gaap:CashAndCashEquivalentsFairValueDisclosure id="ID_770" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 240000 </us-gaap:CashAndCashEquivalentsFairValueDisclosure>
<us-gaap:CashAndCashEquivalentsFairValueDisclosure id="ID_771" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:CashAndCashEquivalentsFairValueDisclosure>
<us-gaap:AssetsFairValueDisclosure id="ID_772" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:AssetsFairValueDisclosure>
<us-gaap:AssetsFairValueDisclosure id="ID_773" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 240000 </us-gaap:AssetsFairValueDisclosure>
<us-gaap:AssetsFairValueDisclosure id="ID_774" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:AssetsFairValueDisclosure>
<ttec:DeferredCompensationPlanLiability id="ID_775" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </ttec:DeferredCompensationPlanLiability>
<ttec:DeferredCompensationPlanLiability id="ID_776" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 6829000 </ttec:DeferredCompensationPlanLiability>
<ttec:DeferredCompensationPlanLiability id="ID_777" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </ttec:DeferredCompensationPlanLiability>
<us-gaap:LiabilitiesFairValueDisclosure id="ID_778" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:LiabilitiesFairValueDisclosure>
<us-gaap:LiabilitiesFairValueDisclosure id="ID_779" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 21300000 </us-gaap:LiabilitiesFairValueDisclosure>
<us-gaap:DerivativeAssets id="ID_780" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeAssets>
<us-gaap:DerivativeAssets id="ID_781" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeAssets>
<us-gaap:DerivativeAssets id="ID_782" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeAssets>
<us-gaap:DerivativeLiabilities id="ID_783" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeLiabilities>
<us-gaap:DerivativeLiabilities id="ID_784" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 21187000 </us-gaap:DerivativeLiabilities>
<us-gaap:DerivativeLiabilities id="ID_785" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeLiabilities>
<us-gaap:DerivativeAssets id="ID_786" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeAssets>
<us-gaap:DerivativeAssets id="ID_787" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeAssets>
<us-gaap:DerivativeAssets id="ID_788" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:DerivativeAssets>
<us-gaap:LiabilitiesFairValueDisclosure id="ID_789" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 27302000 </us-gaap:LiabilitiesFairValueDisclosure>
<us-gaap:DerivativeLiabilities id="ID_790" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 14471000 </us-gaap:DerivativeLiabilities>
<us-gaap:LiabilitiesFairValueDisclosure id="ID_791" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 21748000 </us-gaap:LiabilitiesFairValueDisclosure>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_792" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_793" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_794" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 27302000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_795" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel1Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_796" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel2Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_797" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_FairValueByFairValueHierarchyLevelAxis_FairValueInputsLevel3Member_us-gaap_FairValueByMeasurementFrequencyAxis_FairValueMeasurementsRecurringMember" unitRef="USD"> 21748000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_798" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> The Company recorded contingent consideration related to the acquisitions of iKnowtion, Guidon, TSG, WebMetro, Sofica and rogenSi. These contingent payables were recognized at fair value using a discounted cash flow approach and a discount rate of 21.0%, 21.0%, 4.6%, 5.3%, 5.0% or 4.6%, respectively. The discount rates vary dependant on the specific risks of each acquisition including the country of operation, the nature of services and complexity of the acquired business, and other factors. These measurements were based on significant inputs not observable in the market. </ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
<us-gaap:ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock id="ID_799" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 50px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Payments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Imputed Interest / Adjustments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">iKnowtion</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,470</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,400)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 165</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,235</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Guidon</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,637</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,426)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (211)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,000</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">TSG</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12,933</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (5,292)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,799)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,842</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">WebMetro</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,708</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,026)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,682)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Sofica</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,830</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,822</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 5,652</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">rogenSi</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 14,543</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 30</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 14,573</font></td></tr><tr style="height: 15px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 21,748</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 18,373</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,144)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,675)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 27,302</font></td></tr><tr style="height: 16px"><td style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"> </td></tr></table></div>
</us-gaap:ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_800" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD"> 3470000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_801" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD"> 2637000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_802" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD"> 12933000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_803" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD"> 2708000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_804" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_805" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD"> 0 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_806" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD"> 0 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_807" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD"> 0 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_808" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD"> 0 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_809" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD"> 3830000 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_810" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 18373000 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_811" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD"> -1400000 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_812" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD"> -1426000 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_813" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD"> -5292000 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_814" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD"> -1026000 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_815" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD"> 0 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_816" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -9144000 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_817" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD"> 165000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_818" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD"> -211000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_819" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD"> -3799000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_820" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD"> -1682000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_821" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD"> 1822000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_822" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -3675000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_823" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD"> 2235000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_824" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD"> 1000000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_825" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD"> 3842000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_826" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_827" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD"> 5652000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_828" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 21748000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_829" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember" unitRef="USD"> 0 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:PurchasePricePayableAcquiredDuringPeriod id="ID_830" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember" unitRef="USD"> 14543000 </ttec:PurchasePricePayableAcquiredDuringPeriod>
<ttec:PurchasePricePayablePaymentsDuringPeriod id="ID_831" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember" unitRef="USD"> 0 </ttec:PurchasePricePayablePaymentsDuringPeriod>
<us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_832" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember" unitRef="USD"> 30000 </us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_833" decimals="-3" contextRef="AS_OF_Sep30_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogenSiMember" unitRef="USD"> 14573000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_834" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 27302000 </us-gaap:BusinessCombinationContingentConsiderationLiability>
<ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_835" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 13400000 </ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
<us-gaap:FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings id="ID_836" decimals="-5" contextRef="FROM_Apr01_2014_TO_Jun30_2014_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember" unitRef="USD"> 4000000 </us-gaap:FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings>
<us-gaap:FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings id="ID_837" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD"> 1700000 </us-gaap:FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings>
<us-gaap:FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings id="ID_838" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD"> 1800000 </us-gaap:FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings>
<us-gaap:IncomeTaxDisclosureTextBlock id="ID_839" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(8)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">INCOME TAXES </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company accounts for income taxes in accordance with the accounting literature for</font><font style="font-family:Arial;font-size:10pt;font-style:italic;"> </font><font style="font-family:Arial;font-size:10pt;">income taxes, which requires recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using tax rates in effect for the year in which the differences are expected to reverse. Quarterly, the Company assesses the likelihood that its net deferred tax assets will be recovered. Based on the weight of all available evidence, both positive and negative, the Company records a valuation allowance against deferred tax assets when it is more-likely-than-not that a future tax benefit will not be realized.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the </font><font style="font-family:Arial;font-size:10pt;">first</font><font style="font-family:Arial;font-size:10pt;"> quarter of 2014, a benefit of $1.2 million was recorded due to the closing of statutes of limitations in Canada.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the third quarter of 2014, the Company settled an audit with the taxing authorities in the Netherlands for tax years 2010 and 2011. An expense of $1.3 million was recorded in the quarter as a result of that settlement and the related impact through 2014.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of September 30, 2014, the Company had $</font><font style="font-family:Arial;font-size:10pt;">52.8</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million of gross deferred tax assets (after a</font><font style="font-family:Arial;font-size:10pt;">n</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">10.2</font><font style="font-family:Arial;font-size:10pt;"> million valuation allowance) and net deferred tax assets (after deferred tax liabilities) of $</font><font style="font-family:Arial;font-size:10pt;">50.</font><font style="font-family:Arial;font-size:10pt;">2</font><font style="font-family:Arial;font-size:10pt;"> million related to the U.S. and international tax jurisdictions whose recoverability is dependent upon future profitability.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The effective tax rate for the three and nine months ended September 30, 2014 was </font><font style="font-family:Arial;font-size:10pt;">28.2</font><font style="font-family:Arial;font-size:10pt;">% and </font><font style="font-family:Arial;font-size:10pt;">20.</font><font style="font-family:Arial;font-size:10pt;">6</font><font style="font-family:Arial;font-size:10pt;">%, respectively. The effective tax rate for the three and nine months ended September 30, 2013 was </font><font style="font-family:Arial;font-size:10pt;">24.9</font><font style="font-family:Arial;font-size:10pt;">% and </font><font style="font-family:Arial;font-size:10pt;">20.0</font><font style="font-family:Arial;font-size:10pt;">%, respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's U.S. income tax returns filed for the tax years ending December 31, 20</font><font style="font-family:Arial;font-size:10pt;">1</font><font style="font-family:Arial;font-size:10pt;">1</font><font style="font-family:Arial;font-size:10pt;"> to present remain open tax years. </font><font style="font-family:Arial;font-size:10pt;">The IRS has concluded its audit in the United Sates for tax years 2009, 2011 and 2012 resulting in no changes to the Company's financial statements or tax liabilities as previously reported. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company is currently under audit of income taxes in</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Canada for tax years 2009 and 2010</font><font style="font-family:Arial;font-size:10pt;">. Although the outcome of examination by taxing authorities </font><font style="font-family:Arial;font-size:10pt;">is</font><font style="font-family:Arial;font-size:10pt;"> always uncertain, it is the opinion of management that the resolution of </font><font style="font-family:Arial;font-size:10pt;">this</font><font style="font-family:Arial;font-size:10pt;"> audit will not have a material effect on the Company's Consolidated Financial Statements.</font></p>
</us-gaap:IncomeTaxDisclosureTextBlock>
<us-gaap:DeferredTaxAssetsNet id="ID_840" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 52800000 </us-gaap:DeferredTaxAssetsNet>
<us-gaap:EffectiveIncomeTaxRateContinuingOperations id="ID_841" decimals="4" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Pure"> 0.282 </us-gaap:EffectiveIncomeTaxRateContinuingOperations>
<us-gaap:EffectiveIncomeTaxRateContinuingOperations id="ID_842" decimals="4" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Pure"> 0.249 </us-gaap:EffectiveIncomeTaxRateContinuingOperations>
<us-gaap:EffectiveIncomeTaxRateContinuingOperations id="ID_843" decimals="4" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Pure"> 0.206 </us-gaap:EffectiveIncomeTaxRateContinuingOperations>
<us-gaap:EffectiveIncomeTaxRateContinuingOperations id="ID_844" decimals="4" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Pure"> 0.200 </us-gaap:EffectiveIncomeTaxRateContinuingOperations>
<ttec:IncomeTaxExaminationYearsUnderAudit id="ID_845" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeTaxAuthorityAxis_CanadaMember"> 2009 and 2010 </ttec:IncomeTaxExaminationYearsUnderAudit>
<ttec:IncomeTaxExaminationYearsUnderAudit id="ID_846" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeTaxAuthorityAxis_NetherlandsMember"> 2010 and 2011 </ttec:IncomeTaxExaminationYearsUnderAudit>
<us-gaap:TaxAdjustmentsSettlementsAndUnusualProvisions id="ID_847" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeTaxAuthorityAxis_NetherlandsMember" unitRef="USD"> 1300000 </us-gaap:TaxAdjustmentsSettlementsAndUnusualProvisions>
<us-gaap:DeferredTaxAssetsValuationAllowance id="ID_848" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 10200000 </us-gaap:DeferredTaxAssetsValuationAllowance>
<us-gaap:DeferredTaxAssetsLiabilitiesNet id="ID_849" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 50200000 </us-gaap:DeferredTaxAssetsLiabilitiesNet>
<us-gaap:TaxAdjustmentsSettlementsAndUnusualProvisions id="ID_850" decimals="-5" contextRef="FROM_Jan01_2014_TO_Mar31_2014_us-gaap_IncomeTaxAuthorityAxis_CanadaMember" unitRef="USD"> 1200000 </us-gaap:TaxAdjustmentsSettlementsAndUnusualProvisions>
<us-gaap:RestructuringAndRelatedActivitiesDisclosureTextBlock id="ID_851" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(9)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restructuring Charges</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the three and nine months ended September 30, 2014 and 2013, the Company undertook restructuring activities primarily associated with reductions in the Company's capacity and workforce in several of its segments to better align the capacity and workforce with current business needs.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A summary of the expenses recorded </font><font style="font-family:Arial;font-size:10pt;">in Restructuring, net in the accompanying Consolidated </font><font style="font-family:Arial;font-size:10pt;">Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;"> for the three and nine months ended September 30, 2014 and 2013, respectively,</font><font style="font-family:Arial;font-size:10pt;"> is as follows (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td colspan="3" style="width: 221px; text-align:left;border-color:#000000;min-width:221px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Reduction in force</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 358</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 628</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,404</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,614</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 37</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 235</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 73</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 309</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 73</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 189</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 593</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 708</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,750</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,883</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td colspan="3" style="width: 221px; text-align:left;border-color:#000000;min-width:221px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Facility exit charges</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 50</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 298</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 50</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 298</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A rollforward of the activity in the Company's restructuring</font><font style="font-family:Arial;font-size:10pt;"> accruals is as follows (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 39px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"> </td><td colspan="2" style="width: 109px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:109px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Closure of Delivery Centers</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 109px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:109px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Reduction in Force</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 109px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:109px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Total</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:97px;"> </td></tr><tr style="height: 16px"><td colspan="2" style="width: 274px; text-align:left;border-color:#000000;min-width:274px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,353</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,353</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Expense</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,790</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,790</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Payments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,935)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,935)</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Change in estimates</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (40)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (40)</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 274px; text-align:left;border-color:#000000;min-width:274px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of September 30, 2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,168</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,168</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:97px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The remaining restructuring accruals are</font><font style="font-family:Arial;font-size:10pt;"> expected to be paid</font><font style="font-family:Arial;font-size:10pt;"> or extinguished</font><font style="font-family:Arial;font-size:10pt;"> during </font><font style="font-family:Arial;font-size:10pt;">the next 12 months</font><font style="font-family:Arial;font-size:10pt;"> and are all classified as current liabilities within </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> accrued expenses in the Consolidated Balance Sheet</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Impairment Losses</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During each of the periods presented, the Company evaluated the recoverability of its leasehold improvement assets at certain delivery centers. An asset is considered to be impaired when the anticipated undiscounted future cash flows of its asset group are estimated to be less than the asset group's carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates. During the three and nine months ended September 30, 2014, the Company </font><font style="font-family:Arial;font-size:10pt;">recognized no</font><font style="font-family:Arial;font-size:10pt;"> losses related</font><font style="font-family:Arial;font-size:10pt;"> to leasehold improvement assets. During the three and nine months ended September 30, 2013, the Company recognized </font><font style="font-family:Arial;font-size:10pt;">zero and </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">0.1</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">, respectively,</font><font style="font-family:Arial;font-size:10pt;"> of losses related to leasehold improvement assets in the </font><font style="font-family:Arial;font-size:10pt;">CMS </font><font style="font-family:Arial;font-size:10pt;">segment.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the </font><font style="font-family:Arial;font-size:10pt;">second</font><font style="font-family:Arial;font-size:10pt;"> quarter of </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;">, the Company recorded an impairment charge of $1.</font><font style="font-family:Arial;font-size:10pt;">1</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> related</font><font style="font-family:Arial;font-size:10pt;"> to the </font><font style="font-family:Arial;font-size:10pt;">PRG</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">t</font><font style="font-family:Arial;font-size:10pt;">rade </font><font style="font-family:Arial;font-size:10pt;">n</font><font style="font-family:Arial;font-size:10pt;">ame intangible asset </font><font style="font-family:Arial;font-size:10pt;">within the </font><font style="font-family:Arial;font-size:10pt;">CSS</font><font style="font-family:Arial;font-size:10pt;"> segment</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">This expense was included in the Impairment losses in the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p>
</us-gaap:RestructuringAndRelatedActivitiesDisclosureTextBlock>
<us-gaap:ScheduleOfRestructuringAndRelatedCostsTextBlock id="ID_852" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td colspan="3" style="width: 221px; text-align:left;border-color:#000000;min-width:221px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Reduction in force</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 358</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 628</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,404</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,614</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 37</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 235</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 73</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 309</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 73</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 189</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 593</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 708</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,750</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,883</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 196px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:196px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 92px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:92px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 16px"><td colspan="3" style="width: 221px; text-align:left;border-color:#000000;min-width:221px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Facility exit charges</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 50</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 298</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 209px; text-align:left;border-color:#000000;min-width:209px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 50</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:80px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 298</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 80px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:80px;"> </td></tr></table></div>
</us-gaap:ScheduleOfRestructuringAndRelatedCostsTextBlock>
<us-gaap:SeveranceCosts1 id="ID_853" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 358000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_854" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_855" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 235000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_856" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_857" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 593000 </us-gaap:SeveranceCosts1>
<us-gaap:BusinessExitCosts1 id="ID_858" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_859" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_860" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_861" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_862" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:SeveranceCosts1 id="ID_863" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 628000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_864" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 7000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_865" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 73000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_866" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_867" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 708000 </us-gaap:SeveranceCosts1>
<us-gaap:BusinessExitCosts1 id="ID_868" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 50000 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_869" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_870" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_871" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_872" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 50000 </us-gaap:BusinessExitCosts1>
<us-gaap:SeveranceCosts1 id="ID_873" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 1404000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_874" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 37000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_875" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 309000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_876" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_877" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1750000 </us-gaap:SeveranceCosts1>
<us-gaap:BusinessExitCosts1 id="ID_878" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_879" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_880" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_881" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_882" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:SeveranceCosts1 id="ID_883" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 3614000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_884" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 7000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_885" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 73000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_886" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 189000 </us-gaap:SeveranceCosts1>
<us-gaap:SeveranceCosts1 id="ID_887" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 3883000 </us-gaap:SeveranceCosts1>
<us-gaap:BusinessExitCosts1 id="ID_888" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 298000 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_889" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_890" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_891" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 0 </us-gaap:BusinessExitCosts1>
<us-gaap:BusinessExitCosts1 id="ID_892" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 298000 </us-gaap:BusinessExitCosts1>
<us-gaap:ScheduleOfRestructuringReserveByTypeOfCostTextBlock id="ID_893" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 39px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"> </td><td colspan="2" style="width: 109px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:109px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Closure of Delivery Centers</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 109px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:109px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Reduction in Force</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 109px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:109px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Total</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:97px;"> </td></tr><tr style="height: 16px"><td colspan="2" style="width: 274px; text-align:left;border-color:#000000;min-width:274px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of December 31, 2013</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,353</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,353</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Expense</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,790</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,790</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Payments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,935)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,935)</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Change in estimates</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (40)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (40)</font></td></tr><tr style="height: 16px"><td colspan="2" style="width: 274px; text-align:left;border-color:#000000;min-width:274px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of September 30, 2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,168</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,168</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:97px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 97px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:97px;"> </td></tr></table></div>
</us-gaap:ScheduleOfRestructuringReserveByTypeOfCostTextBlock>
<us-gaap:RestructuringReserve id="ID_894" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember" unitRef="USD"> 0 </us-gaap:RestructuringReserve>
<us-gaap:RestructuringReserveAccrualAdjustment id="ID_895" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember" unitRef="USD"> 0 </us-gaap:RestructuringReserveAccrualAdjustment>
<ttec:RestructuringChargesBeforeAdjustments id="ID_896" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember" unitRef="USD"> 0 </ttec:RestructuringChargesBeforeAdjustments>
<ttec:RestructuringChargesBeforeAdjustments id="ID_897" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD"> 1790000 </ttec:RestructuringChargesBeforeAdjustments>
<ttec:RestructuringChargesBeforeAdjustments id="ID_898" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 1790000 </ttec:RestructuringChargesBeforeAdjustments>
<us-gaap:RestructuringReserve id="ID_899" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 1168000 </us-gaap:RestructuringReserve>
<us-gaap:PaymentsForRestructuring id="ID_900" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember" unitRef="USD"> 0 </us-gaap:PaymentsForRestructuring>
<us-gaap:PaymentsForRestructuring id="ID_901" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD"> -1935000 </us-gaap:PaymentsForRestructuring>
<us-gaap:PaymentsForRestructuring id="ID_902" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -1935000 </us-gaap:PaymentsForRestructuring>
<us-gaap:RestructuringReserve id="ID_903" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember" unitRef="USD"> 0 </us-gaap:RestructuringReserve>
<us-gaap:RestructuringReserve id="ID_904" decimals="-3" contextRef="AS_OF_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD"> 1168000 </us-gaap:RestructuringReserve>
<us-gaap:RestructuringReserve id="ID_905" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD"> 1353000 </us-gaap:RestructuringReserve>
<us-gaap:RestructuringReserve id="ID_906" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> 1353000 </us-gaap:RestructuringReserve>
<us-gaap:RestructuringReserveAccrualAdjustment id="ID_907" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD"> -40000 </us-gaap:RestructuringReserveAccrualAdjustment>
<us-gaap:RestructuringReserveAccrualAdjustment id="ID_908" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -40000 </us-gaap:RestructuringReserveAccrualAdjustment>
<us-gaap:ImpairedLongLivedAssetsHeldAndUsedAssetDescription id="ID_909" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> During each of the periods presented, the Company evaluated the recoverability of its leasehold improvement assets at certain delivery centers. An asset is considered to be impaired when the anticipated undiscounted future cash flows of its asset group are estimated to be less than the asset group’s carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates. During the three and nine months ended September 30, 2014, the Company recognized no losses related to leasehold improvement assets. During the three and nine months ended September 30, 2013, the Company recognized zero and $0.1 million, respectively, of losses related to leasehold improvement assets in the CMS segment. </us-gaap:ImpairedLongLivedAssetsHeldAndUsedAssetDescription>
<ttec:ImpairmentOfIntangibleAssets id="ID_910" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD"> 100000 </ttec:ImpairmentOfIntangibleAssets>
<ttec:ImpairmentOfIntangibleAssets id="ID_911" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD"> 1100000 </ttec:ImpairmentOfIntangibleAssets>
<us-gaap:CommitmentsAndContingenciesDisclosureTextBlock id="ID_912" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(10)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">COMMITMENTS AND CONTINGENCIES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Credit Facility</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the second quarter of 2013, the Company entered into a $700.0 million, five-year, multi-currency revolving credit facility (the “Credit Agreement”) with a syndicate of lenders which includes an accordion feature that permits the Company to request an increase in total commitments up to $1.0 billion, under certain conditions. Wells Fargo Securities, LLC, KeyBank National Association, Bank of America Merrill Lynch, BBVA Compass and HSBC Bank USA, National Association served as Joint Lead Arrangers. The Credit Agreement amends and restates in its entirety the Company's prior credit facility entered into during 2010 and amended in 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Credit Agreement provides for a secured revolving credit facility that matures on June 3, 2018 with an initial maximum aggregate commitment of $700.0 million. At the Company's discretion, direct borrowing options under the Credit Agreement include (</font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">) Eurodollar loans with one, two, three, and six month terms, and/or (ii) overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S. dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied, including that the Company is not in default under the Credit Agreement at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company primarily utilizes its Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note 2. As of September 30, 2014 and December 31, 2013, the Company had borrowings of $115.0 million and $100.0 million, respectively, under its Credit Agreement, and its average daily utilization was $291.0 million and $240.9 million for the nine months ended September 30, 2014 and 2013, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $3.5 million, the Company's remaining borrowing capacity</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">was $581.5 million as of September 30, 2014. As of September 30, 2014, the Company was in compliance</font><font style="font-family:Arial;font-size:10pt;"> with all covenants and conditions under its Credit Agreement. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">From time-to-time, the Company has unsecured, uncommitted lines of credit to support working capital for a few foreign subsidiaries. As of September 30, 2014 and 2013, no foreign loans were outstanding.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Letters of Credit</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of September 30, 2014, outstanding letters of credit under the Credit Agreement totaled </font><font style="font-family:Arial;font-size:10pt;">$3.5 million and primarily guaranteed workers' compensation and other insurance</font><font style="font-family:Arial;font-size:10pt;"> related obligations. As of September 30, 2014, letters of credit and contract performance guarantees issued outside of the Credit Agreement totaled </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">1.</font><font style="font-family:Arial;font-size:10pt;">4</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Legal Proceedings</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">From time to time, the Company has been involved in legal actions, both as plaintiff and defendant, which arise in the ordinary course of business. The Company accrues for exposures associated with such legal actions to the extent that losses are deemed both probable and estimable. To the extent specific reserves have not been made for certain legal proceedings, their ultimate outcome, and consequently, an estimate of possible loss, if any, cannot reasonably be determined at this time. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Based on currently available information and advice received from counsel, the Company believes that the disposition or ultimate resolution of its legal proceedings, except as otherwise specifically reserved for in its financial statements, will not have a material adverse effect on the Company's financial position, cash flows or results of operations.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the fourth quarter of 2012, a class action complaint was filed in the State of California against a TeleTech subsidiary and Google Inc. (“Google”), as co-defendants. Pursuant to its contractual commitments, the Company has agreed to indemnify Google for costs and expenses related to the complaint. The Company settled the matter for an immaterial amount during the first quarter of 2014.</font></p>
</us-gaap:CommitmentsAndContingenciesDisclosureTextBlock>
<ttec:LineOfCreditInitialBorrowingCapacity id="ID_913" decimals="-5" contextRef="AS_OF_Jun03_2013" unitRef="USD"> 700000000 </ttec:LineOfCreditInitialBorrowingCapacity>
<us-gaap:LineOfCreditFacilityMaximumBorrowingCapacity id="ID_914" decimals="-8" contextRef="AS_OF_Jun03_2013" unitRef="USD"> 1000000000 </us-gaap:LineOfCreditFacilityMaximumBorrowingCapacity>
<us-gaap:LineOfCreditFacilityAverageOutstandingAmount id="ID_915" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 291000000 </us-gaap:LineOfCreditFacilityAverageOutstandingAmount>
<us-gaap:LineOfCreditFacilityAverageOutstandingAmount id="ID_916" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 240900000 </us-gaap:LineOfCreditFacilityAverageOutstandingAmount>
<ttec:LineOfCreditFacilityLettersOfCreditIssued id="ID_917" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 3500000 </ttec:LineOfCreditFacilityLettersOfCreditIssued>
<us-gaap:LineOfCreditFacilityRemainingBorrowingCapacity id="ID_918" decimals="-5" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 581500000 </us-gaap:LineOfCreditFacilityRemainingBorrowingCapacity>
<us-gaap:MinorityInterestDisclosureTextBlock id="ID_919" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(11)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       NONCONTROLLING INTEREST</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The </font><font style="font-family:Arial;font-size:10pt;">following table reconciles equity attributable to noncontrolling interest</font><font style="font-family:Arial;font-size:10pt;"> (in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="5" style="width: 228px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:228px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Noncontrolling interest, January 1</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 8,081</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 12,978</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Net income attributable to noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,379</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,290</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Dividends distributed to noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (3,150)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (3,148)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Deconsolidation of a subsidiary </font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (121)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Purchase of remaining interest in subsidiary</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (4,140)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Foreign currency translation adjustments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (167)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (104)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Equity-based compensation expense</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 12</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 25</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Noncontrolling interest, September 30</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 8,155</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,780</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div>
</us-gaap:MinorityInterestDisclosureTextBlock>
<ttec:NoncontrollingInterestRollforwardTableTextBlock id="ID_920" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="5" style="width: 228px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:228px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Noncontrolling interest, January 1</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 8,081</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 12,978</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Net income attributable to noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,379</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,290</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Dividends distributed to noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (3,150)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (3,148)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Deconsolidation of a subsidiary </font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (121)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Purchase of remaining interest in subsidiary</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (4,140)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Foreign currency translation adjustments</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (167)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (104)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Equity-based compensation expense</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 12</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 25</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Noncontrolling interest, September 30</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 8,155</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,780</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div>
</ttec:NoncontrollingInterestRollforwardTableTextBlock>
<us-gaap:MinorityInterest id="ID_921" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD"> 12978000 </us-gaap:MinorityInterest>
<us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders id="ID_922" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -3148000 </us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders>
<ttec:DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest id="ID_923" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> -121000 </ttec:DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest>
<us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToNoncontrollingInterest id="ID_924" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -104000 </us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToNoncontrollingInterest>
<ttec:ShareBasedCompensationNoncontrollingInterestEquityBasedAwards id="ID_925" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 25000 </ttec:ShareBasedCompensationNoncontrollingInterestEquityBasedAwards>
<us-gaap:MinorityInterest id="ID_926" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> 7780000 </us-gaap:MinorityInterest>
<ttec:NetIncomeAttributableToNoncontrollingInterestExcludingMandatorilyRedeemableNoncontrollingInterest id="ID_927" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 2290000 </ttec:NetIncomeAttributableToNoncontrollingInterestExcludingMandatorilyRedeemableNoncontrollingInterest>
<ttec:NetIncomeAttributableToNoncontrollingInterestExcludingMandatorilyRedeemableNoncontrollingInterest id="ID_928" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 3379000 </ttec:NetIncomeAttributableToNoncontrollingInterestExcludingMandatorilyRedeemableNoncontrollingInterest>
<ttec:PurchaseOfRemainingInterestInSubsidiaryNoncontrollingInterestPortion id="ID_929" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -4140000 </ttec:PurchaseOfRemainingInterestInSubsidiaryNoncontrollingInterestPortion>
<ttec:PurchaseOfRemainingInterestInSubsidiaryNoncontrollingInterestPortion id="ID_930" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </ttec:PurchaseOfRemainingInterestInSubsidiaryNoncontrollingInterestPortion>
<us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToNoncontrollingInterest id="ID_931" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -167000 </us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToNoncontrollingInterest>
<ttec:ShareBasedCompensationNoncontrollingInterestEquityBasedAwards id="ID_932" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 12000 </ttec:ShareBasedCompensationNoncontrollingInterestEquityBasedAwards>
<ttec:DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest id="ID_933" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> 0 </ttec:DeconsolidationOfSubsidiaryCarryingValueOfNoncontrollingInterest>
<ttec:MandatorilyRedeemableNoncontrollingInterestTextBlock id="ID_934" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(12)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       MANDATORILY REDEEMABLE NONCONTROLLING INTEREST</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company holds an 80% interest in iKnowtion. In the event iKnowtion meets certain EBITDA targets for calendar year 2015, the purchase and sale agreement requires TeleTech to purchase the remaining 20% interest in iKnowtion in 2016 for an amount equal to a multiple of iKnowtion's 2015 EBITDA as defined in the purchase and sale agreement. These terms represent a contingent redemption feature which the Company determined is probable of being achieved.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has recorded the mandatorily redeemable noncontrolling interest at the redemption value based on the corresponding EBITDA multiples as prescribed in the purchase and sale agreement at the end of each reporting period. At the end of each reporting period the changes in the redemption value are recorded in retained earnings. Since the EBITDA multiples as defined in the purchase and sale agreement are below the current market multiple, the Company has determined that there is no preferential treatment to the noncontrolling interest shareholders resulting in no impact to earnings per share.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A rollforward of the mandatorily redeemable noncontrolling interest is included in the table below</font><font style="font-family:Arial;font-size:10pt;"> (in thousands)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="5" style="width: 228px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:228px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Mandatorily redeemable noncontrolling interest, January 1</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,509</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,067</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Net income attributable to mandatorily redeemable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 416</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 284</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Working capital distributed to mandatorily redeemable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (1,244)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (272)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Change in redemption value</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,109</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,178</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Mandatorily redeemable noncontrolling interest, September 30</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,790</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,257</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div>
</ttec:MandatorilyRedeemableNoncontrollingInterestTextBlock>
<us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_935" decimals="-3" contextRef="AS_OF_Dec31_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 2509000 </us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
<us-gaap:ProfitLoss id="ID_936" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 416000 </us-gaap:ProfitLoss>
<us-gaap:ProfitLoss id="ID_937" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 284000 </us-gaap:ProfitLoss>
<us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_938" decimals="-3" contextRef="AS_OF_Dec31_2012_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 1067000 </us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
<us-gaap:MinorityInterestChangeInRedemptionValue id="ID_939" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 1178000 </us-gaap:MinorityInterestChangeInRedemptionValue>
<us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_940" decimals="-3" contextRef="AS_OF_Sep30_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 2257000 </us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
<us-gaap:MinorityInterestChangeInRedemptionValue id="ID_941" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 1109000 </us-gaap:MinorityInterestChangeInRedemptionValue>
<us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_942" decimals="-3" contextRef="AS_OF_Sep30_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD"> 2790000 </us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
<ttec:Minorityinterestdecreasefromdistributionstomandatorilyredeemablenoncontrollinginterestholders id="ID_943" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -1244000 </ttec:Minorityinterestdecreasefromdistributionstomandatorilyredeemablenoncontrollinginterestholders>
<ttec:Minorityinterestdecreasefromdistributionstomandatorilyredeemablenoncontrollinginterestholders id="ID_944" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> -272000 </ttec:Minorityinterestdecreasefromdistributionstomandatorilyredeemablenoncontrollinginterestholders>
<us-gaap:RedeemableNoncontrollingInterestTableTextBlock id="ID_945" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="5" style="width: 228px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:228px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 108px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Mandatorily redeemable noncontrolling interest, January 1</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,509</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,067</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Net income attributable to mandatorily redeemable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 416</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 284</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Working capital distributed to mandatorily redeemable</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"> </td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">noncontrolling interest</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (1,244)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (272)</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Change in redemption value</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,109</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,178</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Mandatorily redeemable noncontrolling interest, September 30</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,790</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,257</font></td></tr><tr style="height: 17px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"> </td></tr></table></div>
</us-gaap:RedeemableNoncontrollingInterestTableTextBlock>
<ttec:AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock id="ID_946" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(13</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following table presents changes in the accumulated balance for each component of other comprehensive income (loss), including current period other comprehensive income (loss) and reclassifications out of accumulated other comp</font><font style="font-family:Arial;font-size:10pt;">rehensive income (loss) (</font><font style="font-family:Arial;font-size:10pt;">in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 58px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Currency Translation Adjustment</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Derivative Valuation, Net of Tax</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Other, Net of Tax</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Totals</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2013</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (10,581)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,352)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,653)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (20,586)</font></td></tr><tr style="height: 8px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other comprehensive (loss) income before</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">reclassifications</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,206)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,948)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 41</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (16,113)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amounts reclassified from accumulated other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,186</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 763</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,949</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net current period other comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,206)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,762)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 804</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (13,164)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at September 30, 2014</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,787)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,114)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (849)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (33,750)</font></td></tr><tr style="height: 8px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 23px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2012</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 15,673</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,559</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,251)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 22,981</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other comprehensive income (loss) before</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">reclassifications</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (18,087)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,332)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 4</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (27,415)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amounts reclassified from accumulated other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,899)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 447</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,452)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net current period other comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (18,087)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (13,231)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 451</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (30,867)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at September 30, 2013</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,414)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,672)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,800)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (7,886)</font></td></tr><tr style="height: 8px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following table presents the classification and amount of the reclassifications from accumulated other comprehensive income to the statement of comprehensive income (in thousands): </font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:center;border-color:#000000;min-width:208px;"> </td><td colspan="5" style="width: 236px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:236px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">For the Three Months Ended</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 43px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:145px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Statement of Comprehensive Income (Loss) Classification</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative valuation</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Gain (loss) on foreign currency forward</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">exchange contracts</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 248</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 917</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Revenue</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Loss on interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (267)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (264)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Interest expense</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (255)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (12)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 398</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net income (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Actuarial loss on defined benefit plan</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (270)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (156)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Cost of services</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 16</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (254)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (147)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:center;border-color:#000000;min-width:208px;"> </td><td colspan="5" style="width: 236px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:236px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">For the Nine Months Ended</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 45px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:145px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Statement of Comprehensive Income (Loss) Classification</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative valuation</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Gain (loss) on foreign currency forward</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">exchange contracts</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,795)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,227</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Revenue</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Loss on interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (790)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (778)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Interest expense</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,399</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,550)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,186)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,899</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net income (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Actuarial loss on defined benefit plan</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (811)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (473)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Cost of services</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 48</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 26</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (763)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (447)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr></table></div>
</ttec:AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock>
<us-gaap:ScheduleOfComprehensiveIncomeLossTableTextBlock id="ID_947" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 58px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Currency Translation Adjustment</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Derivative Valuation, Net of Tax</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Other, Net of Tax</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Totals</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2013</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (10,581)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,352)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,653)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (20,586)</font></td></tr><tr style="height: 8px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other comprehensive (loss) income before</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">reclassifications</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,206)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (4,948)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 41</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (16,113)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amounts reclassified from accumulated other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,186</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 763</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,949</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net current period other comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,206)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,762)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 804</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (13,164)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at September 30, 2014</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (21,787)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (11,114)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (849)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (33,750)</font></td></tr><tr style="height: 8px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 23px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2012</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 15,673</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,559</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,251)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 22,981</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other comprehensive income (loss) before</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">reclassifications</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (18,087)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (9,332)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 4</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (27,415)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Amounts reclassified from accumulated other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,899)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 447</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,452)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net current period other comprehensive income (loss)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (18,087)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (13,231)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 451</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (30,867)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 273px; text-align:left;border-color:#000000;min-width:273px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at September 30, 2013</font></td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,414)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,672)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,800)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (7,886)</font></td></tr><tr style="height: 8px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 261px; text-align:left;border-color:#000000;min-width:261px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td></tr></table></div>
</us-gaap:ScheduleOfComprehensiveIncomeLossTableTextBlock>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax id="ID_948" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> -10581000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax id="ID_949" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -21787000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax id="ID_950" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD"> 15673000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax id="ID_951" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> -2414000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax>
<us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax id="ID_952" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -11206000 </us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax id="ID_953" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD"> -1653000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax id="ID_954" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 41000 </us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax id="ID_955" decimals="-3" contextRef="AS_OF_Sep30_2014" unitRef="USD"> -849000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax id="ID_956" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD"> -2251000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax id="ID_957" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> -1800000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax>
<ttec:OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax id="ID_958" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -16113000 </ttec:OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_959" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 2949000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent id="ID_960" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -13164000 </us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax id="ID_961" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD"> 22981000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_962" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -3452000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent id="ID_963" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -30867000 </us-gaap:OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent>
<us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax id="ID_964" decimals="-3" contextRef="AS_OF_Sep30_2013" unitRef="USD"> -7886000 </us-gaap:AccumulatedOtherComprehensiveIncomeLossNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax id="ID_965" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -13231000 </us-gaap:OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax id="ID_966" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 0 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax id="ID_967" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 447000 </us-gaap:OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax id="ID_968" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 763000 </us-gaap:OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax>
<us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax id="ID_969" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 0 </us-gaap:OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax>
<us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent id="ID_970" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> -11206000 </us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent>
<us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent id="ID_971" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -18087000 </us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent>
<us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax id="ID_972" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -18087000 </us-gaap:OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax>
<us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax id="ID_973" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 4000 </us-gaap:OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax>
<ttec:OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax id="ID_974" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> -27415000 </ttec:OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax>
<us-gaap:OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent id="ID_975" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="USD"> 804000 </us-gaap:OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent>
<us-gaap:OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent id="ID_976" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="USD"> 451000 </us-gaap:OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent>
<us-gaap:DisclosureOfReclassificationAmountTextBlock id="ID_977" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:center;border-color:#000000;min-width:208px;"> </td><td colspan="5" style="width: 236px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:236px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">For the Three Months Ended</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 43px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:145px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Statement of Comprehensive Income (Loss) Classification</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative valuation</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Gain (loss) on foreign currency forward</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">exchange contracts</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 248</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 917</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Revenue</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Loss on interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (267)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (264)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Interest expense</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (255)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (12)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 398</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net income (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Actuarial loss on defined benefit plan</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (270)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (156)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Cost of services</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 16</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (254)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (147)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:center;border-color:#000000;min-width:208px;"> </td><td colspan="5" style="width: 236px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:236px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">For the Nine Months Ended</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 45px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 112px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:112px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">September 30, 2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:145px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Statement of Comprehensive Income (Loss) Classification</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative valuation</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Gain (loss) on foreign currency forward</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:center;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">exchange contracts</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,795)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 7,227</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Revenue</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Loss on interest rate swaps</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (790)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (778)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Interest expense</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,399</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,550)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,186)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,899</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net income (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td colspan="3" style="width: 232px; text-align:left;border-color:#000000;min-width:232px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Actuarial loss on defined benefit plan</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (811)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (473)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Cost of services</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 48</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 26</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (763)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td style="width: 100px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (447)</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net (loss)</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 100px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:100px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 145px; text-align:left;border-color:#000000;min-width:145px;"> </td></tr></table></div>
</us-gaap:DisclosureOfReclassificationAmountTextBlock>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_978" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember" unitRef="USD"> -2795000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_979" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember" unitRef="USD"> -790000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_980" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> 1399000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_981" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> -2186000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_982" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember" unitRef="USD"> -811000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_983" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> 48000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_984" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> -763000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_985" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember" unitRef="USD"> 7227000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_986" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember" unitRef="USD"> -778000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_987" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> -2550000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_988" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> 3899000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_989" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember" unitRef="USD"> -473000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_990" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> 26000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_991" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> -447000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_992" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember" unitRef="USD"> 248000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_993" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember" unitRef="USD"> -267000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_994" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> 7000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_995" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> -12000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_996" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember" unitRef="USD"> -270000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_997" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> 16000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_998" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> -254000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_999" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_SalesRevenueServicesNetMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_GainLossOnForeignCurrencyForwardContractsMember" unitRef="USD"> 917000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_1000" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_CostOfSalesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_ActuarialLossOnDefinedBenefitPlanMember" unitRef="USD"> -156000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_1001" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> -255000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_1002" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_ProvisionForIncomeTaxesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_TaxEffectMember" unitRef="USD"> 9000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_1003" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_OtherAccumulatedOtherComprehensiveIncomeLossMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> -147000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_1004" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_InterestExpensesMember_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_LossOnInterestRateSwapsMember" unitRef="USD"> -264000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<ttec:OtherComprehensiveIncomeLossReclassifiedToIncome id="ID_1005" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_DerivativeValuationMember_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_NetIncomeLossMember" unitRef="USD"> 398000 </ttec:OtherComprehensiveIncomeLossReclassifiedToIncome>
<us-gaap:EarningsPerShareTextBlock id="ID_1006" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(14</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">NET INCOME PER SHARE</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following table sets forth the computation of basic and diluted shares for the periods indicated</font><font style="font-family:Arial;font-size:10pt;"> (</font><font style="font-family:Arial;font-size:10pt;">in thousands)</font><font style="font-family:Arial;font-size:10pt;">:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"> </td><td colspan="3" style="width: 174px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:174px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="3" style="width: 174px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:174px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 20px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Shares used in basic earnings per share calculation</font></td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 49,093</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 50,732</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 49,493</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 51,643</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="3" style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Effect of dilutive securities:</font></td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 241px; text-align:left;border-color:#000000;min-width:241px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Stock options</font></td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 420</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 425</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 420</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 412</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 241px; text-align:left;border-color:#000000;min-width:241px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Restricted stock units</font></td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 427</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 521</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 425</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 444</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 241px; text-align:left;border-color:#000000;min-width:241px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Performance-based restricted stock units</font></td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total effects of dilutive securities</font></td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 847</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 946</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 845</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 856</font></td></tr><tr style="height: 15px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Shares used in dilutive earnings per share calculation</font></td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 49,940</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 51,678</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 50,338</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 52,499</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">For the </font><font style="font-family:Arial;font-size:10pt;">three months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;">, options to purchase </font><font style="font-family:Arial;font-size:10pt;">0.1</font><font style="font-family:Arial;font-size:10pt;"> million and </font><font style="font-family:Arial;font-size:10pt;">0.1</font><font style="font-family:Arial;font-size:10pt;"> million shares of common stock, respectively, were outstanding, but not included in the computation of diluted net income per share because the </font><font style="font-family:Arial;font-size:10pt;">exercise price exceeded the value of the shares and the </font><font style="font-family:Arial;font-size:10pt;">effect would have been anti–dilutive. </font><font style="font-family:Arial;font-size:10pt;">For the nine months ended September 30, 2014 and 2013, options to purchase </font><font style="font-family:Arial;font-size:10pt;">0.1</font><font style="font-family:Arial;font-size:10pt;"> million and </font><font style="font-family:Arial;font-size:10pt;">0.1</font><font style="font-family:Arial;font-size:10pt;"> million shares of common stock, respectively, were outstanding, but not included in the computation of diluted net income per share because the effect would have been anti-dilutive. </font><font style="font-family:Arial;font-size:10pt;">For the </font><font style="font-family:Arial;font-size:10pt;">three months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;">, restricted stock units (“RSUs”) of </font><font style="font-family:Arial;font-size:10pt;">0.4</font><font style="font-family:Arial;font-size:10pt;"> million and </font><font style="font-family:Arial;font-size:10pt;">0.2</font><font style="font-family:Arial;font-size:10pt;"> million, respectively, were outstanding, but not included in the computation of diluted net income per share because the effect would have been anti-dilutive.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">For the </font><font style="font-family:Arial;font-size:10pt;">nine months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;">, RSUs of </font><font style="font-family:Arial;font-size:10pt;">0.2</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million and </font><font style="font-family:Arial;font-size:10pt;">0.</font><font style="font-family:Arial;font-size:10pt;">2</font><font style="font-family:Arial;font-size:10pt;"> million, respectively, were outstanding, but not included in the computation of diluted net income per share because the effect would have been anti-dilutive.</font></p>
</us-gaap:EarningsPerShareTextBlock>
<us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1007" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Shares"> 425000 </us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
<us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1008" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Shares"> 412000 </us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
<us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1009" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Shares"> 845000 </us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
<us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1010" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Shares"> 425000 </us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
<us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1011" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Shares"> 420000 </us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
<us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1012" decimals="-3" contextRef="FROM_Jan01_2014_TO_Sep30_2014" unitRef="Shares"> 0 </us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
<us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1013" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares"> 420000 </us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
<us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1014" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares"> 427000 </us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
<us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1015" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares"> 847000 </us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
<us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1016" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares"> 0 </us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
<us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1017" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Shares"> 521000 </us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
<us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1018" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Shares"> 946000 </us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
<us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1019" decimals="-3" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="Shares"> 0 </us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
<us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1020" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Shares"> 856000 </us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
<us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1021" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Shares"> 444000 </us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
<us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1022" decimals="-3" contextRef="FROM_Jan01_2013_TO_Sep30_2013" unitRef="Shares"> 0 </us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
<us-gaap:ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock id="ID_1023" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"> </td><td colspan="3" style="width: 174px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:174px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Three Months Ended September 30,</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td colspan="3" style="width: 174px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:174px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Nine Months Ended September 30,</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:81px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 20px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Shares used in basic earnings per share calculation</font></td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 49,093</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 50,732</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 49,493</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 51,643</font></td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="3" style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Effect of dilutive securities:</font></td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:left;border-color:#000000;min-width:81px;"> </td></tr><tr style="height: 16px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 241px; text-align:left;border-color:#000000;min-width:241px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Stock options</font></td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 420</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 425</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 420</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 412</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 241px; text-align:left;border-color:#000000;min-width:241px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Restricted stock units</font></td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 427</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 521</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 425</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 444</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 241px; text-align:left;border-color:#000000;min-width:241px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Performance-based restricted stock units</font></td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Total effects of dilutive securities</font></td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 847</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 946</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 845</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 856</font></td></tr><tr style="height: 15px"><td colspan="4" style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Shares used in dilutive earnings per share calculation</font></td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 49,940</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 51,678</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 50,338</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:81px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 52,499</font></td></tr><tr style="height: 15px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 229px; text-align:left;border-color:#000000;min-width:229px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 81px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:81px;"> </td></tr></table></div>
</us-gaap:ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1024" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares"> 200000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1025" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares"> 200000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1026" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares"> 200000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1027" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares"> 400000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1028" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares"> 100000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1029" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares"> 100000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1030" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares"> 100000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1031" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares"> 100000 </us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
<ttec:EquityBasedCompensationPlansDisclosureTextBlock id="ID_1032" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(15</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">EQUITY-BASED COMPENSATION PLANS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">All equity–based awards to employees are recognized in the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">at the fair value of the award on the grant date. During the three and nine months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;"> and 2013, the Company recognized total compensation expense of $</font><font style="font-family:Arial;font-size:10pt;">3.2</font><font style="font-family:Arial;font-size:10pt;"> million </font><font style="font-family:Arial;font-size:10pt;">and $</font><font style="font-family:Arial;font-size:10pt;">9.0</font><font style="font-family:Arial;font-size:10pt;"> million </font><font style="font-family:Arial;font-size:10pt;">and</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">3.</font><font style="font-family:Arial;font-size:10pt;">3</font><font style="font-family:Arial;font-size:10pt;"> million and</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">9.8</font><font style="font-family:Arial;font-size:10pt;"> million, respectively. Of the total compensation expense, $</font><font style="font-family:Arial;font-size:10pt;">0.5</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">1.7</font><font style="font-family:Arial;font-size:10pt;"> million was recognized in Cost of services and $</font><font style="font-family:Arial;font-size:10pt;">2.2</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">7.3</font><font style="font-family:Arial;font-size:10pt;"> million was recognized in Selling, general and administrative</font><font style="font-family:Arial;font-size:10pt;"> during the three and nine months ended September 30, 2014</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> During the three and nine months ended September 30, 2013, the Company recognized </font><font style="font-family:Arial;font-size:10pt;">compensation expense of $</font><font style="font-family:Arial;font-size:10pt;">0.6</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">1.6</font><font style="font-family:Arial;font-size:10pt;"> million in Cost of Services and</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">2.7</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">8.3</font><font style="font-family:Arial;font-size:10pt;"> million, in Selling, general and administrative</font><font style="font-family:Arial;font-size:10pt;">, respectively</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restricted Stock Unit Grants</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the nine months ended September 30, 2014 and 2013, the Company granted </font><font style="font-family:Arial;font-size:10pt;">583,333</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">755,835</font><font style="font-family:Arial;font-size:10pt;"> RSUs, respectively, to new and existing employees, which vest in equal </font><font style="font-family:Arial;font-size:10pt;">installments over </font><font style="font-family:Arial;font-size:10pt;">four or five</font><font style="font-family:Arial;font-size:10pt;"> years.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">During the </font><font style="font-family:Arial;font-size:10pt;">nine months ended September 30, 2014 and 2013,</font><font style="font-family:Arial;font-size:10pt;"> the grants weighted average stock price was $27.00 and $21.56</font><font style="font-family:Arial;font-size:10pt;">, respectively</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> The Company recognized compensation expense related to</font><font style="font-family:Arial;font-size:10pt;"> RSUs of $</font><font style="font-family:Arial;font-size:10pt;">3.0</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">8.6</font><font style="font-family:Arial;font-size:10pt;"> million for the three and nine months ended September 30, 2014, respectively. The Company recognized compensation expense related to RSUs of $</font><font style="font-family:Arial;font-size:10pt;">3.1</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">9.4</font><font style="font-family:Arial;font-size:10pt;"> million for the three and nine months ended September 30, 2013, respectively. As of September 30, 2014, there was approximately $</font><font style="font-family:Arial;font-size:10pt;">29.5</font><font style="font-family:Arial;font-size:10pt;"> million of total unrecognized compensation cost (including the impact of expected forfeitures) related to RSUs granted under the Company's equity plans.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of September 30, 2014 and 2013, the Company had performance-based RSUs outstanding that vest based on the Company achieving specified revenue and operat</font><font style="font-family:Arial;font-size:10pt;">ing income performance targets. </font><font style="font-family:Arial;font-size:10pt;">The</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Company determined it was not probable </font><font style="font-family:Arial;font-size:10pt;">that some</font><font style="font-family:Arial;font-size:10pt;"> grants</font><font style="font-family:Arial;font-size:10pt;">'</font><font style="font-family:Arial;font-size:10pt;"> performance targets would be met; therefore no expense was recognized</font><font style="font-family:Arial;font-size:10pt;"> related to</font><font style="font-family:Arial;font-size:10pt;"> these</font><font style="font-family:Arial;font-size:10pt;"> grants</font><font style="font-family:Arial;font-size:10pt;"> for the three and nine months ended September 30, 2014 or 2013.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">For </font><font style="font-family:Arial;font-size:10pt;">another</font><font style="font-family:Arial;font-size:10pt;"> issued grant, the </font><font style="font-family:Arial;font-size:10pt;">C</font><font style="font-family:Arial;font-size:10pt;">ompany </font><font style="font-family:Arial;font-size:10pt;">has estimated </font><font style="font-family:Arial;font-size:10pt;">that the performance condition </font><font style="font-family:Arial;font-size:10pt;">will be</font><font style="font-family:Arial;font-size:10pt;"> partially met, and therefore, an appropriate amount was </font><font style="font-family:Arial;font-size:10pt;">expensed</font><font style="font-family:Arial;font-size:10pt;"> in the third quarter of 2014.</font></p>
</ttec:EquityBasedCompensationPlansDisclosureTextBlock>
<us-gaap:ShareBasedCompensation id="ID_1033" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD"> 3200000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1034" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013" unitRef="USD"> 3300000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1035" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember" unitRef="USD"> 500000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1036" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember" unitRef="USD"> 2200000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1037" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember" unitRef="USD"> 1700000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1038" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember" unitRef="USD"> 7300000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1039" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember" unitRef="USD"> 600000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1040" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember" unitRef="USD"> 2700000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1041" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_CostOfSalesMember" unitRef="USD"> 1600000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1042" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_IncomeStatementLocationAxis_SellingGeneralAndAdministrativeExpensesMember" unitRef="USD"> 8300000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsGranted id="ID_1043" decimals="INF" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="Shares"> 583333 </us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsGranted>
<us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsGranted id="ID_1044" decimals="INF" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="Shares"> 755835 </us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardNonOptionEquityInstrumentsGranted>
<us-gaap:ShareBasedCompensation id="ID_1045" decimals="-5" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="USD"> 3000000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1046" decimals="-5" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="USD"> 8600000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1047" decimals="-5" contextRef="FROM_Jul01_2013_TO_Sep30_2013_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="USD"> 3100000 </us-gaap:ShareBasedCompensation>
<us-gaap:ShareBasedCompensation id="ID_1048" decimals="-5" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="USD"> 9400000 </us-gaap:ShareBasedCompensation>
<us-gaap:EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized id="ID_1049" decimals="-5" contextRef="AS_OF_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="USD"> 29500000 </us-gaap:EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized>
<us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue id="ID_1050" decimals="2" contextRef="FROM_Jan01_2014_TO_Sep30_2014_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="EPS"> 27.00 </us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue>
<us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue id="ID_1051" decimals="2" contextRef="FROM_Jan01_2013_TO_Sep30_2013_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="EPS"> 21.56 </us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue>
<ttec:DeconsolidationOfSubsidiaryDisclosureTextBlock id="ID_1052" contextRef="FROM_Jan01_2014_TO_Sep30_2014">
<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(16</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">DECONSOLIDATION OF SUBSIDIARY</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers & Rogers Gulf WLL (“PRG Kuwait”), a once consolidated subsidiary in the CSS segment, because the Company was no longer confident that it could exercise its beneficial ownership rights. Upon deconsolidation of PRG Kuwait, the Company wrote off all PRG Kuwait assets and liabilities resulting in a loss of $3.7 million which was recorded during the second quarter of 2013. </font><font style="font-family:Arial;font-size:10pt;">Effective April 2014</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> the Company entered into </font><font style="font-family:Arial;font-size:10pt;">a stock and membership interest purchase</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">agreement with PRG Kuwait's other shareholders to sell its 48% interest in</font><font style="font-family:Arial;font-size:10pt;"> the company for $175 thousand.</font></p>
</ttec:DeconsolidationOfSubsidiaryDisclosureTextBlock>
<ttec:DescriptionOfLossOfControlInNoncontrollingInterest id="ID_1053" contextRef="FROM_Jan01_2014_TO_Sep30_2014"> During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers & Rogers Gulf WLL (“PRG Kuwait”), a once consolidated subsidiary in the CSS segment, because the Company was no longer confident that it could exercise its beneficial ownership rights. Upon deconsolidation of PRG Kuwait, the Company wrote off all PRG Kuwait assets and liabilities resulting in a loss of $3.7 million which was recorded during the second quarter of 2013. Effective April 2014, the Company entered into a stock and membership interest purchase agreement with PRG Kuwait’s other shareholders to sell its 48% interest in the company for $175 thousand. </ttec:DescriptionOfLossOfControlInNoncontrollingInterest>
</xbrli:xbrl>

↑Top
Filing Submission 0001104659-14-077122   –   Alternative Formats (Word / Rich Text, HTML, Plain Text, et al.)
Copyright © 2024 Fran Finnegan & Company LLC – All Rights Reserved.
About — Privacy — Redactions — Help — Sat., May 4, 7:29:15.2am ET