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Liveperson Inc. – ‘10-K’ for 12/31/23 – ‘XML’

On:  Monday, 3/4/24, at 5:22pm ET   ·   For:  12/31/23   ·   Accession #:  1102993-24-37   ·   File #:  1-41926

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  As Of               Filer                 Filing    For·On·As Docs:Size

 3/04/24  Liveperson Inc.                   10-K       12/31/23  120:12M

Annual Report   —   Form 10-K   —   SEA’34

Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: 10-K        Annual Report                                       HTML   2.29M 
 2: EX-10.26    Material Contract                                   HTML    199K 
 3: EX-21.1     Subsidiaries List                                   HTML     31K 
 4: EX-23.1     Consent of Expert or Counsel                        HTML     32K 
 9: EX-97.1     Clawback Policy re: Recovery of Erroneously         HTML     53K 
                Awarded Compensation                                             
 5: EX-31.1     Certification -- §302 - SOA'02                      HTML     36K 
 6: EX-31.2     Certification -- §302 - SOA'02                      HTML     36K 
 7: EX-32.1     Certification -- §906 - SOA'02                      HTML     34K 
 8: EX-32.2     Certification -- §906 - SOA'02                      HTML     34K 
15: R1          Cover                                               HTML    104K 
16: R2          Auditor Information                                 HTML     37K 
17: R3          Consolidated Balance Sheets                         HTML    158K 
18: R4          Consolidated Balance Sheets (Parenthetical)         HTML     54K 
19: R5          Consolidated Statements of Operations               HTML    116K 
20: R6          Consolidated Statements of Operations               HTML     46K 
                (Parenthetical)                                                  
21: R7          Consolidated Statements of Comprehensive Loss       HTML     50K 
22: R8          Consolidated Statements of Stockholders' Equity     HTML    148K 
23: R9          Consolidated Statements of Cash Flows               HTML    187K 
24: R10         Description of Business and Summary of Significant  HTML     93K 
                Accounting Policies                                              
25: R11         Revenue Recognition                                 HTML    108K 
26: R12         Net Loss Per Share                                  HTML     57K 
27: R13         Segment Information                                 HTML     51K 
28: R14         Goodwill and Intangible Assets, Net                 HTML     88K 
29: R15         Property and Equipment                              HTML     51K 
30: R16         Accrued Liabilities and Other Current Liabilities   HTML     46K 
31: R17         Convertible Senior Notes, Net of Current Portion    HTML     84K 
                and Capped Call Transactions                                     
32: R18         Acquisitions                                        HTML     47K 
33: R19         Leases                                              HTML     85K 
34: R20         Fair Value Measurements                             HTML     96K 
35: R21         Commitments and Contingencies                       HTML     40K 
36: R22         Stockholders' Equity                                HTML    121K 
37: R23         Restructuring                                       HTML     56K 
38: R24         Legal Matters                                       HTML     44K 
39: R25         Income Taxes                                        HTML    144K 
40: R26         Equity Method Investment                            HTML     36K 
41: R27         Variable Interest Entities                          HTML     36K 
42: R28         Related Parties                                     HTML     39K 
43: R29         Divestiture                                         HTML     49K 
44: R30         Subsequent Events                                   HTML     37K 
45: R31         Pay vs Performance Disclosure                       HTML     44K 
46: R32         Insider Trading Arrangements                        HTML     38K 
47: R33         Description of Business and Summary of Significant  HTML    116K 
                Accounting Policies (Policies)                                   
48: R34         Description of Business and Summary of Significant  HTML     43K 
                Accounting Policies (Tables)                                     
49: R35         Revenue from Contract with Customer (Tables)        HTML     95K 
50: R36         Net Loss Per Share (Tables)                         HTML     56K 
51: R37         Segment Information (Tables)                        HTML     44K 
52: R38         Goodwill and Intangible Assets, Net (Tables)        HTML     89K 
53: R39         Property and Equipment (Tables)                     HTML     48K 
54: R40         Accrued Liabilities and Other Current Liabilities   HTML     45K 
                (Tables)                                                         
55: R41         Convertible Senior Notes, Net of Current Portion    HTML     53K 
                and Capped Call Transactions (Tables)                            
56: R42         Acquisitions (Tables)                               HTML     41K 
57: R43         Leases (Tables)                                     HTML     89K 
58: R44         Fair Value Measurements (Tables)                    HTML     91K 
59: R45         Stockholders' Equity (Tables)                       HTML    112K 
60: R46         Restructuring (Tables)                              HTML     54K 
61: R47         Income Taxes (Tables)                               HTML    139K 
62: R48         Assets Held for Sale (Tables)                       HTML     47K 
63: R49         Description of Business and Summary of Significant  HTML     58K 
                Accounting Policies - Narrative (Details)                        
64: R50         Description of Business and Summary of Significant  HTML     44K 
                Accounting Policies - Schedule of Prepaid Expenses               
                and Other Current Assets (Details)                               
65: R51         Revenue Recognition (Narrative) (Details)           HTML     55K 
66: R52         Revenue Recognition (Schedule of Disaggregation of  HTML     46K 
                Revenue) (Details)                                               
67: R53         Revenue Recognition (Schedule of Revenue by         HTML     54K 
                Geographic Region) (Details)                                     
68: R54         Revenue Recognition (Schedule of Receivables,       HTML     60K 
                Contract Acquisition Costs, and Deferred Revenue)                
                (Details)                                                        
69: R55         Revenue Recognition (Schedule of Credit Loss)       HTML     40K 
                (Details)                                                        
70: R56         Net Loss Per Share (Narrative) (Details)            HTML     63K 
71: R57         Net Loss Per Share (Reconciliation of Shares Used   HTML     62K 
                in Calculating Basic and Diluted Earnings Per                    
                Share) (Details)                                                 
72: R58         Net Loss Per Share (Schedule of Antidilutive        HTML     49K 
                Securities Excluded from Computation of Earnings                 
                Per Share) (Details)                                             
73: R59         Segment Information - Narrative (Details)           HTML     36K 
74: R60         Segment Information - Long-Lived Assets by          HTML     48K 
                Geographic Region (Details)                                      
75: R61         Goodwill and Intangible Assets, Net - (Schedule of  HTML     46K 
                Changes in Goodwill) (Details)                                   
76: R62         Goodwill and Intangible Assets, Net - (Narrative)   HTML     48K 
                (Details)                                                        
77: R63         Goodwill and Intangible Assets, Net - Intangible    HTML     60K 
                Assets (Details)                                                 
78: R64         Goodwill and Intangible Assets, Net - Amortization  HTML     48K 
                Expense (Details)                                                
79: R65         Property and Equipment - (Schedule of Property and  HTML     65K 
                Equipment) (Details)                                             
80: R66         Property and Equipment - Narrative (Details)        HTML     37K 
81: R67         Accrued Liabilities and Other Current Liabilities   HTML     53K 
                (Details)                                                        
82: R68         Convertible Senior Notes, Net of Current Portion    HTML    147K 
                and Capped Call Transactions - Narrative (Details)               
83: R69         Convertible Senior Notes, Net of Current Portion    HTML     49K 
                and Capped Call Transactions - Schedule of                       
                Carrying Amount of Liability Component of                        
                Convertible Debt (Details)                                       
84: R70         Convertible Senior Notes, Net of Current Portion    HTML     54K 
                and Capped Call Transactions - Schedule of                       
                Interest Expense Incurred (Details)                              
85: R71         Acquisitions - Narrative (Details)                  HTML     86K 
86: R72         Acquisitions - Schedule of Finite-Lived Intangible  HTML     43K 
                Assets Acquired as Part of Business Combination                  
                (Details)                                                        
87: R73         Leases (Narrative) (Details)                        HTML     40K 
88: R74         Leases (Supplemental cash flow information related  HTML     39K 
                to leases) (Details)                                             
89: R75         Leases (Schedule of components of lease costs)      HTML     51K 
                (Details)                                                        
90: R76         Leases (Supplemental balance sheet information      HTML     51K 
                related to leases) (Details)                                     
91: R77         Leases (Schedule of future minimum lease payments)  HTML     67K 
                (Details)                                                        
92: R78         Fair Value Measurements - Assets and Liabilities    HTML     65K 
                Measured at Fair Value (Details)                                 
93: R79         Fair Value Measurements (Schedule of Carrying       HTML     46K 
                Value and Fair Value of Debt Instruments)                        
                (Details)                                                        
94: R80         Fair Value Measurements - Level 3 Liabilities       HTML     50K 
                (Details)                                                        
95: R81         Fair Value Measurements - Narrative (Details)       HTML     44K 
96: R82         Commitments and Contingencies - Employee Benefit    HTML     55K 
                Plans, Letters of Credit, and Non-Income Related                 
                Taxes (Details)                                                  
97: R83         Stockholders' Equity - Stock Option Activity        HTML     84K 
                (Details)                                                        
98: R84         Stockholders' Equity - Weighted Average Assumption  HTML     46K 
                (Details)                                                        
99: R85         Stockholders' Equity - Restricted Stock Unit        HTML     69K 
                Activity (Details)                                               
100: R86         Stockholders' Equity - Narrative (Details)          HTML    118K  
101: R87         Restructuring - Narrative (Details)                 HTML     35K  
102: R88         Restructuring - Liability for Restructuring         HTML     44K  
                Charges (Details)                                                
103: R89         Restructuring - Restructuring Charges (Details)     HTML     44K  
104: R90         Income Taxes - Narrative (Details)                  HTML     86K  
105: R91         Income Taxes - Domestic and Foreign Components of   HTML     54K  
                Income Before Provision for Income Taxes (Details)               
106: R92         Income Taxes - Schedule of Provision for Income     HTML     60K  
                Taxes (Details)                                                  
107: R93         Income Taxes - Schedule of Reconciliations of       HTML     63K  
                Federal Statutory Tax Rate to Effective Income Tax               
                Rate (Details)                                                   
108: R94         Income Taxes - Schedule of Federal Deferred Tax     HTML     78K  
                Assets and Deferred Tax Liabilities (Details)                    
109: R95         Income Taxes - Schedule of Unrecognized Tax         HTML     43K  
                Benefits (Details)                                               
110: R96         Equity Method Investment - Narrative (Details)      HTML     50K  
111: R97         Variable Interest Entities (Details)                HTML     33K  
112: R98         Related Party Disclosures (Details)                 HTML     49K  
113: R99         Divestiture - Narrative (Details)                   HTML     51K  
114: R100        Divestiture - Schedule of Assets and Liabilities    HTML     75K  
                Sold (Details)                                                   
115: R101        Subsequent Events (Narrative) (Details)             HTML     53K  
117: XML         IDEA XML File -- Filing Summary                      XML    221K  
120: XML         XBRL Instance -- lpsn-20231231_htm                   XML   2.63M  
116: EXCEL       IDEA Workbook of Financial Report Info              XLSX    236K  
11: EX-101.CAL  XBRL Calculations -- lpsn-20231231_cal               XML    308K 
12: EX-101.DEF  XBRL Definitions -- lpsn-20231231_def                XML    948K 
13: EX-101.LAB  XBRL Labels -- lpsn-20231231_lab                     XML   2.65M 
14: EX-101.PRE  XBRL Presentations -- lpsn-20231231_pre              XML   1.58M 
10: EX-101.SCH  XBRL Schema -- lpsn-20231231                         XSD    237K 
118: JSON        XBRL Instance as JSON Data -- MetaLinks              726±  1.09M  
119: ZIP         XBRL Zipped Folder -- 0001102993-24-000037-xbrl      Zip    695K

‘XML’   —   IDEA XML File — Filing Summary

This Document is an IDEA XML File.

                                                                                                                                                                                
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<Version> 3.24.0.1 </Version>
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<ContextCount> 337 </ContextCount>
<ElementCount> 531 </ElementCount>
<EntityCount> 1 </EntityCount>
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<LongName> 0000001 - Document - Cover </LongName>
<ReportType> Sheet </ReportType>
<Role> http://www.liveperson.com/role/Cover </Role>
<ShortName> Cover </ShortName>
<MenuCategory> Cover </MenuCategory>
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<ShortName> Consolidated Statements of Comprehensive Loss </ShortName>
<MenuCategory> Statements </MenuCategory>
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<ShortName> Consolidated Statements of Stockholders' Equity </ShortName>
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<ShortName> Consolidated Statements of Cash Flows </ShortName>
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<ReportType> Sheet </ReportType>
<Role> http://www.liveperson.com/role/DescriptionofBusinessandSummaryofSignificantAccountingPolicies </Role>
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<MenuCategory> Notes </MenuCategory>
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<Report instance="lpsn-20231231.htm">
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<LongName> 0000011 - Disclosure - Revenue Recognition </LongName>
<ReportType> Sheet </ReportType>
<Role> http://www.liveperson.com/role/RevenueRecognition </Role>
<ShortName> Revenue Recognition </ShortName>
<MenuCategory> Notes </MenuCategory>
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<LongName> 0000012 - Disclosure - Net Loss Per Share </LongName>
<ReportType> Sheet </ReportType>
<Role> http://www.liveperson.com/role/NetLossPerShare </Role>
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<MenuCategory> Notes </MenuCategory>
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<Role> http://www.liveperson.com/role/GoodwillandIntangibleAssetsNet </Role>
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1 Subsequent Filing that References this Filing

  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

 4/29/24  Liveperson Inc.                   10-K/A     12/31/23   20:14M

27 Previous Filings that this Filing References

  As Of               Filer                 Filing    For·On·As Docs:Size             Issuer                      Filing Agent

 2/16/24  Liveperson Inc.                   8-K:1,3     2/16/24   12:210K
 1/22/24  Liveperson Inc.                   8-K:1,3,5,8 1/22/24   13:765K
11/17/23  Liveperson Inc.                   S-8        11/17/23    6:337K
11/09/23  Liveperson Inc.                   10-Q        9/30/23  104:13M
 8/08/23  Liveperson Inc.                   8-K:5,9     8/07/23   12:229K                                   EdgarAgents LLC/FA
 7/12/23  Liveperson Inc.                   8-K:5,9     7/10/23   12:228K                                   EdgarAgents LLC/FA
 6/12/23  Liveperson Inc.                   8-K:5,9     6/08/23   11:4.7M
 3/16/23  Liveperson Inc.                   10-K       12/31/22  117:13M
11/08/22  Liveperson Inc.                   10-Q        9/30/22  105:12M
 7/21/22  Liveperson Inc.                   8-K:1,5,8,9 7/20/22   12:380K                                   EdgarAgents LLC/FA
 5/12/22  Liveperson Inc.                   S-8         5/12/22    5:192K
 5/02/22  Liveperson Inc.                   10-K/A     12/31/21   16:4.1M
 3/08/21  Liveperson Inc.                   10-K       12/31/20   94:12M
12/10/20  Liveperson Inc.                   8-K/A:9    12/01/20   13:1.3M                                   Donnelley … Solutions/FA
11/13/19  Liveperson Inc.                   S-8        11/13/19    6:300K
 5/07/19  Liveperson Inc.                   10-Q        3/31/19   85:8M
 3/14/19  Liveperson Inc.                   8-K:1,2,3,9 3/11/19    2:278K
 3/05/19  Liveperson Inc.                   8-K:1,2,3,9 2/27/19    3:979K
 3/15/18  Liveperson Inc.                   10-K       12/31/17   86:10M
 6/08/12  Liveperson Inc.                   8-K:5,9     6/07/12    2:111K                                   Toppan Merrill/FA
 3/13/12  Liveperson Inc.                   10-K       12/31/11   39:4.2M                                   Toppan Merrill/FA
 5/06/11  Liveperson Inc.                   10-Q        3/31/11    6:779K                                   Toppan Merrill/FA
 4/28/11  Liveperson Inc.                   8-K:5,9     4/22/11    2:85K                                    Toppan Merrill/FA
 6/09/09  Liveperson Inc.                   S-8         6/09/09    4:269K                                   Toppan Merrill/FA
 3/30/01  Liveperson Inc.                   10-K405    12/31/00    8:567K                                   Toppan Merrill-FA2/FA
 3/28/00  Liveperson Inc.                   S-1/A                  7:535K                                   Toppan Merrill-FA2/FA
 3/10/00  Liveperson Inc.                   S-1/A                 10:829K                                   Toppan Merrill-FA2/FA
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