SEC Info  
  Home     Search     My Interests     Help     Sign In     Please Sign In  

WebMD Health Corp · S-1/A · On 7/14/05

Filed On 7/14/05 9:48pm ET   ·   SEC File 333-124832   ·   Accession Number 950123-5-8510

  in   Show  and 
  As Of               Filer                 Filing     As/For/On Docs:Pgs              Issuer               Agent

 7/15/05  WebMD Health Corp                 S-1/A                 10:348                                    950123

Pre-Effective Amendment to Registration Statement (General Form)   ·   Form S-1
Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: S-1/A       Amendment No. 1 to Form S-1                         HTML  1,660K 
 2: EX-10.35    Ex-10.35: Interactive Services Agreement            HTML    222K 
 3: EX-10.36    Ex-10.36: First Amendment to Interactive Services   HTML     14K 
                          Agreement                                              
 4: EX-10.37    Ex-10.37: Second Amendment to Interactive Services  HTML     23K 
                          Agreement                                              
 5: EX-10.38    Ex-10.38: Third Amendment to Interactive Services   HTML     20K 
                          Agreement                                              
 6: EX-10.39    Ex-10.39: Fourth Amendment to Interactive Services  HTML     27K 
                          Agreement                                              
 7: EX-10.40    Ex-10.40: Agreement of Lease                        HTML    482K 
 8: EX-10.41    Ex-10.41: First Amendment to Lease Agreement        HTML     33K 
 9: EX-23.1     Ex-23.1: Consent of Ernst & Young Llp               HTML      7K 
10: EX-23.2     Ex-23.2: Consent of J.H. Cohn Llp                   HTML      7K 


S-1/A   ·   Amendment No. 1 to Form S-1
Document Table of Contents

Page (sequential) | (alphabetic) Top
 
11st Page
"Table of Contents
"Summary
"Risk Factors
"Forward-Looking Statements
"Our Use of Market and Industry Data
"Our Use of Certain Measures of Usage of The WebMD Health Network
"Use of Proceeds
"Dividend Policy
"Capitalization
"Dilution
"Selected Financial Information
"Management s Discussion and Analysis of Financial Condition and Results of Operations
"Business
"Government Regulation
"Management
"Certain Relationships and Related Party Transactions
"Principal Shareholders
"Description of Capital Stock
"Shares Eligible For Future Sale
"Certain U.S. Federal Income and Estate Tax Considerations for Non-U.S. Holders
"Underwriting
"Legal Matters
"Experts
"Where You Can Find Additional Information
"Index to Combined Consolidated Financial Statements
"Report of Independent Registered Public Accounting Firm
"Combined Consolidated Balance Sheets as of December 31, 2003 and 2004 and March 31, 2005 (unaudited)
"Combined Consolidated Statements of Operations for the Years Ended December 31, 2002, 2003 and 2004 and for the Three Months Ended March 31, 2004 and 2005 (unaudited)
"Combined Consolidated Statements of Owner s Net Investment for the Years Ended December 31, 2002, 2003 and 2004 and for the Three Months Ended March 31, 2005 (unaudited)
"Combined Consolidated Statements of Cash Flows for the Years Ended December 31, 2002, 2003 and 2004 and for the Three Months Ended March 31, 2004 and 2005 (unaudited)
"Notes to Combined Consolidated Financial Statements
"Balance Sheets as of March 31, 2004 and September 30, 2004 (Unaudited)
"Statements of Operations for the Year Ended March 31, 2004 and for the Six Months Ended September 30, 2003 and 2004 (Unaudited)
"Statements of Shareholders Equity for the Year Ended March 31, 2004 and for the Six Months Ended September 30, 2004 (Unaudited)
"Statements of Cash Flows for the Year Ended March 31, 2004 and for the Six Months Ended September 30, 2003 and 2004 (Unaudited)
"Notes to Financial Statements
"Balance Sheets as of June 30, 2004 and December 31, 2004 (Unaudited)
"Statements of Operations for the Year Ended June 30, 2004 and for the Six Months Ended December 31, 2003 and 2004 (Unaudited)
"Statements of Redeemable Convertible Preferred Stock and Stockholders Deficit for the Year Ended June 30, 2004 and for the Six Months Ended December 31, 2004 (Unaudited)
"Statements of Cash Flows for the Year Ended June 30, 2004 and for the Six Months Ended December 31, 2003 and 2004 (Unaudited)
"Unaudited Pro Forma Condensed Combined Consolidated Statement of Operations for the Three Months Ended March 31, 2005
"Unaudited Pro Forma Condensed Combined Consolidated Statement of Operations for the Year Ended December 31, 2004
"Notes to the Unaudited Pro Forma Condensed Combined Consolidated Financial Statements
"Schedule II Valuation and Qualifying Accounts

This is an EDGAR HTML document rendered as filed.  [ Alternative Formats ]


Sponsored Ads...
  WEBMD HEALTH HOLDINGS INC.  

Table of Contents

As filed with the Securities and Exchange Commission on July 14, 2005
Registration No. 333-124832
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Amendment No. 1
to
Form S-1
REGISTRATION STATEMENT
UNDER
THE SECURITIES ACT OF 1933
 
WEBMD HEALTH HOLDINGS, INC.
(Exact name of registrant as specified in its charter)
         
Delaware   7375   20-2783228
(State or other jurisdiction of
incorporation or organization)
  (Primary Standard Industrial
Classification Code Number)
  (IRS Employer
Identification Number)
111 Eighth Avenue
New York, New York 10011
(212) 624-3700
(Address, including zip code, and telephone number, including area code, of
registrant’s principal executive offices)
 
Douglas W. Wamsley
Executive Vice President,
General Counsel and Secretary
111 Eighth Avenue
New York, New York 10011
(212) 624-3700
(Name, address, including zip code, and telephone number,
including area code, of agent for service)
 
Copies to:
     
Stephen T. Giove, Esq.
Shearman & Sterling LLP
599 Lexington Avenue
New York, New York 10022
Telephone: (212) 848-4000
Facsimile: (212) 848-7179
  Marc S. Rosenberg, Esq.
Andrew J. Pitts, Esq.
Cravath, Swaine & Moore LLP
Worldwide Plaza
825 Eighth Avenue
New York, New York 10019
Telephone: (212) 474-1000
Facsimile: (212) 474-3700
 
     Approximate date of commencement of proposed sale of the securities to the public: As soon as practicable after this Registration Statement becomes effective.
     If any of the securities being registered on this Form are to be offered on a delayed or continuous basis pursuant to Rule 415 under the Securities Act of 1933, check the following box.    o
     If this form is filed to register additional securities for an offering pursuant to Rule 462(b) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering.    o
     If this form is a post-effective amendment filed pursuant to Rule 462(c) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering.    o
     If this form is a post-effective amendment filed pursuant to Rule 462(d) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering.    o
     If delivery of the prospectus is expected to be made pursuant to Rule 434, please check the following box.    o
CALCULATION OF REGISTRATION FEE
             
             
             
      Proposed Maximum     Amount of
Title of Each Class of     Aggregate Offering     Registration
Securities to be Registered     Price(1)(2)     Fee(3)
             
Class A Common Stock, $.01 par value per share
    $100,000,000     $11,770
             
             
(1)  Estimated solely for the purpose of calculating the registration fee pursuant to Rule 457(o).
 
(2)  Including shares of common stock that may be purchased by the underwriters to cover overallotments, if any.
 
(3)  $5,885 of this amount was previously paid in connection with the initial filing of this Registration Statement.
 
     The registrant hereby amends this Registration Statement on such date or dates as may be necessary to delay its effective date until the registrant shall file a further amendment which specifically states that this Registration Statement shall thereafter become effective in accordance with Section 8(a) of the Securities Act or until the Registration Statement shall become effective on such date as the Securities and Exchange Commission, acting pursuant to such Section 8(a), may determine.
 
 


Table of Contents

The information in this prospectus is not complete and may be changed. We may not sell these securities until the registration statement filed with the Securities and Exchange Commission is effective. This prospectus is not an offer to sell these securities and it is not soliciting an offer to buy these securities in any state where the offer or sale is not permitted.

SUBJECT TO COMPLETION DATED JULY 14, 2005
PROSPECTUS
                            Shares
WEBMD HEALTH HOLDINGS, INC.
Class A Common Stock
 
      This is our initial public offering of our Class A common stock. We are selling all of the Class A common stock in this offering.
      We are a wholly owned subsidiary of WebMD Corporation, which we refer to in this prospectus as our Parent. We intend to change our corporate name, prior to completion of this offering, to a new name that has not yet been chosen, but will include “WebMD,” which will also continue to be the primary brand name for our products and services. Our Parent will take the steps needed to change its corporate name to one that does not include “WebMD” and to cease using “WebMD” as a brand name for the products and services of its other business segments.
      We have two classes of authorized common stock — Class A common stock, which is offered hereby, and Class B common stock, all of which will be owned by our Parent. Holders of our Class A common stock generally will have identical rights to holders of our Class B common stock, except that holders of our Class A common stock will be entitled to one vote per share on all matters to be voted on by stockholders, while holders of our Class B common stock will be entitled to ten votes per share on all matters to be voted on by stockholders. The holders of our Class A common stock and Class B common stock generally will vote together as a single class. Upon the completion of this offering, without giving effect to any exercise of the underwriters’ option to purchase additional shares, our Parent will own all of our outstanding Class B common stock, which will represent approximately           % of our outstanding common stock, and approximately           % of the combined voting power of our outstanding common stock. As a result, after this offering, our Parent will continue to control us.
      We expect the public offering price of our Class A common stock to be between $          and $           per share. Currently, no public market exists for our shares. We intend to apply to have our Class A common stock quoted on The Nasdaq National Market under the symbol “WBMD.”
       Investing in our Class A common stock involves risks that are described in the “Risk Factors” section beginning on page 10.
 
                 
    Per Share   Total
         
Public offering price
  $       $    
Underwriting discount
  $       $    
Proceeds, before expenses, to our company
  $       $    
 
      The underwriters may also purchase up to an additional                      shares of our Class A common stock from us, at the public offering price, less the underwriting discount, within 30 days from the date of this prospectus to cover overallotments.
      Neither the Securities and Exchange Commission nor any state securities commission has approved or disapproved of these securities or determined if this prospectus is truthful or complete. Any representation to the contrary is a criminal offense.
      The shares of Class A common stock will be ready for delivery on or about                     , 2005.
 
Morgan Stanley Citigroup
Goldman, Sachs & Co.
 
The date of this prospectus is                     , 2005.


 
TABLE OF CONTENTS
 
         
    1  
    10  
    32  
    32  
    33  
    34  
    34  
    35  
    36  
    37  
    39  
    57  
    81  
    88  
    108  
    111  
    112  
    118  
    119  
    122  
    125  
    125  
    125  
    F-1  
 EX-10.35: INTERACTIVE SERVICES AGREEMENT
 EX-10.36: FIRST AMENDMENT TO INTERACTIVE SERVICES AGREEMENT
 EX-10.37: SECOND AMENDMENT TO INTERACTIVE SERVICES AGREEMENT
 EX-10.38: THIRD AMENDMENT TO INTERACTIVE SERVICES AGREEMENT
 EX-10.39: FOURTH AMENDMENT TO INTERACTIVE SERVICES AGREEMENT
 EX-10.40: AGREEMENT OF LEASE
 EX-10.41: FIRST AMENDMENT TO LEASE AGREEMENT
 EX-23.1: CONSENT OF ERNST & YOUNG LLP
 EX-23.2: CONSENT OF J.H. COHN LLP
 
      You should rely only on the information contained in this prospectus. We have not, and the underwriters have not, authorized any other person to provide you with different information. If anyone provides you with different or inconsistent information, you should not rely on it. We are not, and the underwriters are not, making an offer to sell these securities in any jurisdiction where the offer or sale is not permitted. You should assume that the information appearing in this prospectus is accurate only as of the date on the front cover of this prospectus. Our business, financial condition, results of operations and prospects may have changed since that date.
 
      All Web site references in this prospectus are intended to be inactive textual references only. The content of such Web sites are not incorporated by reference in this prospectus.
 
      WebMD®, WebMD Health®, Medscape®, CME Circle®, Medpulse®, The Little Blue Book™, MedicineNet®, RxList® and Select Quality Care® are among our trademarks.

i



Table of Contents

 
SUMMARY
      This summary highlights information contained elsewhere in this prospectus. This summary sets forth the material terms of this offering, but does not contain all of the information that you should consider before investing in our Class A common stock. You should read the entire prospectus carefully before making an investment decision, especially the risks of investing in our Class A common stock discussed under “Risk Factors.” Unless the context otherwise requires, the terms “we,” “us,” “our,” “our company” and “WebMD” refer to WebMD Health Holdings, Inc. and its consolidated subsidiaries following the contribution and transfer to us of the subsidiaries and certain related assets and liabilities that comprise our Parent’s WebMD Health business segment. Unless the context otherwise requires, the term “Parent” refers to our parent company, currently known as WebMD Corporation, and its other consolidated subsidiaries. References in this prospectus to “common stock” include both our Class A common stock, par value $.01 per share, and our Class B common stock, par value $.01 per share. Unless we specifically state otherwise, all information in this prospectus assumes the conversion of all outstanding shares of our common stock into shares of Class B common stock immediately prior to the completion of this offering. Unless otherwise indicated, industry data are derived from publicly available sources, which we have not independently verified. The terms “unique user,” “page view” and “aggregate page views” are used in this prospectus as described in the section captioned “Our Use of Certain Measures of Usage of The WebMD Health Network.”  
Our Business
Introduction
      We are a leading provider of health information services to consumers, physicians and healthcare professionals through our public and private online portals. The online healthcare information, decision-support applications and communications services that we provide:
  •  enable consumers to obtain detailed information on a particular disease or condition, analyze symptoms, locate physicians, store individual healthcare information, receive periodic e-newsletters on topics of individual interest, enroll in interactive courses and participate in online communities with peers and experts;
 
  •  make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers; and
 
  •  enable employers and health plans to provide their employees and plan members with access to personalized health and benefit information and decision-support technology that helps them make more informed benefit, provider and treatment choices.
      WebMD Health, our primary public portal for consumers, and our other consumer portals, help consumers take an active role in managing their health by providing objective and trusted healthcare and lifestyle information. WebMD Health’s content offerings include access to high quality health and wellness news articles and features, and decision-support services that help consumers make better informed decisions about treatment options, health risks and healthcare providers. Medscape from WebMD, our primary public portal for physicians and healthcare professionals, helps physicians and healthcare professionals improve their clinical knowledge and practice of medicine. Its original content, including daily medical news, commentary, conference coverage, expert columns and continuing medical education, or CME, activities are written by authors from widely respected academic institutions and edited and managed by our in-house editorial staff.
      The WebMD Health Network consists of the public portals that we own, such as www.WebMD.com and www.Medscape.com, as well as third party sites through which we provide our branded health and wellness content, tools and services, such as the America Online service. The WebMD Health Network had an average of approximately 23 million aggregate unique users per month and generated approximately

1



Table of Contents

588 million aggregate page views in the first quarter of 2005. The WebMD Health Network does not include our private portals for employers and health plans, which are described below. We believe our focus on creating and organizing high quality content and offering innovative interactive services has made The WebMD Health Network the leading online health destination and has made the WebMD brand among the most recognized and trusted in healthcare. According to recent studies conducted by Manhattan Research, a leading Internet market research firm, WebMD is the information source most frequently recommended by physicians to their patients for healthcare information and Medscape from WebMD is the information source most recommended by physicians to their peers.
      Our public portals generate revenue primarily through the sale of advertising and sponsorship products, including CME services. We do not charge user fees for access to our public portals. The WebMD Health Network provides an efficient and effective means for sponsors to reach, educate and inform target audiences of health-involved consumers and clinically-active physicians within the trusted environment of WebMD. We work closely with our sponsors to develop programs to reach specific groups of consumers, physicians and healthcare professionals and give them placement on the most relevant areas on our portals. Our advertisers and sponsors consist primarily of pharmaceutical, biotechnology and medical device companies and consumer products companies whose products relate to health, wellness, diet, fitness, lifestyle, safety and illness prevention.
      Our private portals enable employees and health plan members to make more informed benefit, treatment and provider decisions. We provide a personalized user experience by integrating individual user data (including personal health information), plan-specific data from our employer or health plan clients and much of the content, decision-support technology and personal communication services that we make available through our public portals. We generate revenue from private portals through the licensing of our content and technology to employers, such as American Airlines, Inc., Microsoft Corporation and PepsiCo, Inc., and to health plans, such as Cigna and Empire Blue Cross and Blue Shield. Our private portals do not generate revenue from advertising or sponsorship and, accordingly, we do not include users or page views from these portals in The WebMD Health Network.
      In addition to our online presence, we also have a Publishing Services segment that provides complementary offline health content. Our offline publications also increase awareness of our brand among consumers, physicians and healthcare professionals. These publications include The Little Blue Book, a physician directory, ACP Medicine and ACS Surgery: Principles of Practice, our medical reference textbooks, and WebMD the Magazine, a consumer publication launched in early 2005 that we distribute free of charge to physician office waiting rooms.
Industry Background
      The Internet. The Internet has emerged as a major communications medium and has already fundamentally changed many sectors of the economy, including the marketing and sales of financial services, travel and entertainment, among others. The Internet is also changing the healthcare industry and has transformed how consumers and physicians find and utilize healthcare information. WebMD has been a leader in enabling this transition.
      Advertising and sponsorship trends. Internet advertising continues to grow rapidly. Total online advertising spending in the United States was projected by eMarketer to increase approximately 21.0% in 2005 to $11.5 billion and rise to about $17.6 billion in 2008. We believe that this market growth is driven by several factors, including consumers shifting their buying and media preferences to online services and the benefits of online advertising relative to traditional media, which include interactivity, rapid and measurable user feedback and the ability to target consumers more efficiently.
      Based upon industry estimates, we believe that, in the United States in 2004, pharmaceutical, biotechnology and medical device companies spent approximately $12 billion on marketing, promotion and education activities, excluding costs of product samples, and consumer products companies spent in excess of $10 billion on media to advertise products that relate to health, wellness, diet, fitness, safety and illness prevention. We estimate that pharmaceutical, biotechnology and medical device companies currently spend

2



Table of Contents

less than 5% of their marketing and educational budgets on online media, but are becoming increasingly aware of the benefits of using online media, including the ability to reach targeted audiences cost-effectively. We believe that we are well positioned to benefit from the expected trend toward increased online spending by these companies because of our track record in providing a more efficient use of advertising expenditures than traditional media and our good working relationships with a significant number of the major health-related advertisers and sponsors.
      Healthcare industry trends. Our business is affected by a number of trends in the healthcare industry, including:
  •  Healthcare cost-shifting by employers. While overall healthcare costs are rising at a rapid annual rate, employers’ costs of providing healthcare benefits to their employees are increasing at an even faster rate. In response to these cost increases, employers and health plans have been changing benefit plan designs to increase consumer out-of-pocket costs and have been enhancing wellness programs. These changes include taking steps to provide healthcare information and education to employees and members, including through the use of online services.
 
  •  Quality initiatives. We believe that health plans and employers have begun to recognize that encouraging the good health of their members and employees not only benefits the members and employees but also has financial benefits for the health plans and employers. As part of the initiatives to promote member and employee wellness and to allow members and employees to better manage chronic conditions, health plans and employers are offering their members and employees online access to health and wellness information and decision-support tools.
      We believe that we are well positioned to benefit from these trends because our private portal services provide the tools and information employees and plan members need in order to take a more active role in their healthcare, such as helping members make more informed decisions about benefit, treatment and healthcare provider options. As employers continue to implement high deductible and consumer-directed healthcare plans, we believe we will be able to attract more employers and health plans to use our private online portals. Additionally, we believe that as consumers are required to bear increased financial responsibility for their healthcare, our public portals will benefit as consumers utilize our decision-support and personal health information applications to better manage their health decisions.
Our Strengths
      Our public portals provide an efficient and effective means for advertisers and sponsors to reach, educate and inform health-involved consumers and clinically-active physicians within the trusted environment of WebMD. Our private portals provide a cost-effective way for employers and health plans to help their members make more informed benefit, treatment and provider decisions. We believe that we are able to fulfill the needs of our clients with differentiated offerings based upon our:
  •  Recognized and trusted brand. Our brand is widely recognized and viewed as a trusted source of health and wellness information. In June 2005, Consumer Health WebWatch, a joint project of Consumer Reports WebWatch and the Health Improvement Institute, rated the 20 most-trafficked health Web sites (listing WebMD Health as the most-trafficked site, according to Neilsen/NetRatings). Three of the six sites that were rated “Excellent” (the highest rating) are owned by us and included in The WebMD Health Network: WebMD Health, Medscape from WebMD and MedicineNet.com. The ratings were based on evaluations of credibility and quality across nine different attributes, including identity, advertising and sponsorship disclosure, ease of use, corrections and currency, privacy, coverage, design, accessibility and contents. The strengths of WebMD Health that were noted included its large amount of trustworthy information on mainstream health topics and its coverage of current health news and trends; the strengths of Medscape from WebMD that were noted included its breadth and depth of authoritative articles; and the strengths of MedicineNet.com that were noted included its easy-to-read health information on a wide range of topics, written by physicians.

3



Table of Contents

  •  Leading online health destination. The WebMD Health Network is the leading online health destination today. According to comScore MediaMetrix, a leading Internet audience measurement service, The WebMD Health Network had more than twice as many unique visitors (U.S. only) in May 2005 as any other non-governmental online health destination. In addition, Medscape from WebMD is the leading online provider of CME programs, with approximately 67% of online CME participants taking at least one of their CME courses on Medscape from WebMD in 2004.
 
  •  Motivated users. The WebMD Health Network enables health-involved consumers and clinically-active physicians to readily access healthcare information relevant to their specific areas of interest.
 
  •  Highly targeted advertising and sponsorship model. We are able to offer advertisers and sponsors programs that deliver their message to either our entire audience or to more targeted audiences of consumers, physicians and other healthcare professionals based upon the audience members’ specific interests or specialties.
 
  •  Ability to deliver efficient marketing solutions. We have good working relationships with our advertising and sponsorship clients and their advertising agencies as well as a proven track record of providing them with a more efficient use of their marketing expenditures compared to traditional media.
 
  •  Comprehensive and personalized private portal solutions. We offer employers and health plans a platform that provides a personalized user experience for employees and health plan members, which includes access to individual user data, specific health plan benefit data, relevant health-oriented content, treatment decision- support applications, personal communication services, and integrated third party applications and data. We believe that our private portal services have several important advantages over competitive offerings, including: the fact that we offer products and services both for selecting healthcare benefits and for managing overall health status; the organization of our services around our electronic personal health record application and the capability of that application to include both self-reported and imported claims and clinical data; and the level of personalization, for content and messaging, that our platform allows us to provide.
 
  •  Proven and experienced management team. Our senior management’s experience in and understanding of the healthcare industry allows us to respond quickly to developing industry trends with new products and services that build on our existing content, infrastructure and capabilities.
Our Strategy
      We have positioned our services to benefit from the trends described above under “Industry Background,” and the other trends affecting the Internet, online advertising and healthcare industries described in this prospectus. Our goal is to be the leading provider of online health information services in each of the markets in which we participate and to use our content, technology platform and expertise to continue to enter additional complementary markets. The strategies we expect to pursue include:
  •  Enhancing our current products and services. We intend to continue to invest in the resources needed to deliver high quality health and medical information by continuing to build our repository of in-depth health content, broadening our interactive services and increasing their functionality.
 
  •  Expanding awareness of the WebMD brand. We plan to promote the WebMD brand through relationships with other well known Internet media and healthcare companies, through advertising and through the breadth of online and offline products and services that we offer.
 
  •  Deepening our relationships with existing clients and expanding our sponsorship base. We intend to increase The WebMD Health Network’s advertising and sponsorship revenues by continuing to provide an efficient and effective channel for sponsors to reach, educate and inform large audiences of health-involved consumers and clinically-active physicians within the trusted environment of WebMD. We believe that we are well positioned to benefit from the expected increases in the portion of their advertising and sponsorship spending allocated to online media by pharmaceutical, biotechnology and medical device companies and by consumer products companies that wish to communicate health- and lifestyle-related messages for their products.

4



Table of Contents

  •  Increasing market penetration of our private portals. We intend to increase the market penetration of our private health and benefits portals for employers and health plans, and we expect demand for these services to increase as more employers and health plans seek to complement or replace their existing offline benefit-related services with more efficient Web-based decision-support tools and related online services.
 
  •  Acquiring complementary online and offline services. Since 2001, we have a history of acquiring and successfully integrating complementary companies. We expect to continue to supplement our internal product development efforts with strategic acquisitions that add new capabilities or help us enter additional complementary markets.
 
  •  Capitalizing upon governmental initiatives relating to the use of information technology in healthcare. There are currently numerous federal, state and private initiatives seeking ways to increase the use of information technology in healthcare, including the creation of portable consumer health records. We believe that we are well positioned to play a role in such efforts, as well as efforts to establish the adoption of electronic medical records among physicians and to provide channels for the exchange of information among patients, providers and payers. While we do not expect to realize any short term benefit as a result of these government initiatives, we believe that such initiatives will create opportunities for our company over the long term.
Risks and Challenges That We Face
      We face a number of competitive challenges and potential risks, including risks relating to our operations and financial performance, risks relating to our relationships with clients, risks relating to our technological infrastructure and risks relating to the legal and regulatory environment in which we operate. Some of those risks include:
  •  if we are unable to attract and retain users of The WebMD Health Network at a level that is attractive to advertisers and sponsors, our revenues could be reduced;
 
  •  most of our revenue is derived from the healthcare industry and could be adversely affected by changes impacting that industry, including changes in healthcare delivery and spending, changes in healthcare regulation, changes in the design of health insurance plans or changes in marketing strategies and budgets of pharmaceutical, biotechnology or medical device companies;
 
  •  we face significant competition for our products and services from numerous competitors, some of which have greater financial, technical, marketing and other resources than we do and some of which are better known than we are, and since there are no substantial barriers to entry into the markets in which we participate, we expect that additional competitors will continue to enter these markets;
 
  •  acquisitions, business combinations and other transactions may be difficult to complete and, if completed, may not result in the benefits anticipated and may have negative consequences for our business and our securityholders; and
 
  •  implementation of changes to hardware and software platforms used to deliver our online services may result in performance problems or an interruption in our ability to operate those services, which could have an adverse effect on our relationships with users and clients.
In addition, our online businesses are difficult to evaluate because they have a limited operating history and participate in relatively new and rapidly evolving markets. We have only earned income in three of our historical fiscal quarters and, even if user demand for our online services exists, we cannot assure you that providing these services will be profitable.
      For a description of risks and potential conflicts of interest that may arise out of our relationship with our Parent, please see the section of this Summary entitled “Our Relationship with Our Parent” below.

5



Table of Contents

Our Corporate Structure
      The businesses that comprise our company include acquisitions made by our Parent beginning in 1999. Our operations were, until 2001, commingled with other operations of our Parent. In 2000 and 2001, our Parent initiated two restructuring and integration plans, and in 2001, our businesses were organized as a separate segment of our Parent, which is currently called WebMD Health.
      WebMD Health Holdings, Inc., the registrant whose name appears on the cover of the registration statement of which this prospectus is a part, was incorporated in Delaware on May 3, 2005, to be a holding company for our Parent’s WebMD Health business segment in order to conduct this offering. Prior to the completion of this offering, our Parent will contribute and transfer to us the subsidiaries and certain related assets and liabilities that comprise our Parent’s WebMD Health business segment. We intend to change our corporate name, prior to the completion of this offering, to a new name that has not yet been chosen, but that will include “WebMD,” which will also continue to be the primary brand name for our products and services. Our Parent will take the steps needed to change its corporate name to one that does not include “WebMD” and to cease using “WebMD” as a brand name for the products and services of its other segments.
      Prior to the completion of this offering, the certificate of incorporation of WebMD Health Holdings, Inc. will be amended and restated to, among other things:
  •  create two classes of common stock — Class A common stock and Class B common stock;
 
  •  establish the voting rights associated with each such class of our common stock, pursuant to which holders of our Class A common stock will be entitled to one vote per share on all matters to be voted on by stockholders and holders of our Class B common stock will be entitled to ten votes per share on all matters to be voted on by stockholders; and
 
  •  provide for the conversion of the Class B common stock into Class A common stock upon the terms and subject to the conditions set forth therein.
Our Relationship with Our Parent
      Our Parent’s Business. Our Parent’s business is comprised of our business and three other segments:
  •  Our Parent’s WebMD Practice Services segment develops and markets information technology systems for healthcare providers.
 
  •  Our Parent’s WebMD Business Services segment provides healthcare reimbursement cycle management services for healthcare providers and transaction-related administrative services for healthcare payers, together with related technology solutions.
 
  •  Our Parent’s Porex segment develops, manufactures and distributes proprietary porous plastic products and components used in healthcare, industrial and consumer applications.
      Background to this Offering. As disclosed in our Parent’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2005, our Parent believes that the benefits of an initial public offering of our company include creating a security that would allow investors to participate directly in the performance of its WebMD Health segment, enabling us to motivate our employees through equity compensation plans that provide for equity participation in our company and enabling us to make acquisitions using our own equity as consideration.
      Our Parent Will Be Our Controlling Stockholder. Immediately following this offering, holders of our Class A common stock will own approximately                % of our outstanding common stock and           % of the combined voting power of our outstanding common stock (approximately           % of our outstanding common stock and           % of the combined voting power of our outstanding common stock if the underwriters exercise in full their option to purchase additional shares).
      Immediately following this offering, our Parent, which will hold 100% of our Class B common stock, will own approximately           % of our outstanding common stock and           % of the combined voting power of our outstanding common stock (approximately           % of our outstanding common stock and           % of

6



Table of Contents

the combined voting power of our outstanding common stock if the underwriters exercise in full their option to purchase additional shares).
      As a result, our Parent will continue to control us following the completion of this offering, and will be able to exercise control over all matters requiring shareholder approval, including the election of our directors and approval of significant corporate transactions. In addition, our Parent’s controlling interest may discourage a change of control that the holders of our Class A common stock may favor.
      As of the date of this prospectus, our Parent has indicated that it has no current intention to sell or otherwise dispose of its Class B common stock. However, our Parent is not subject to any contractual obligation to retain any of its Class B common stock, except that it has agreed not to sell or otherwise dispose of any of our common stock for a period of 180 days after the date of this prospectus without the prior written consent of the representatives of the underwriters, as described in “Underwriting.”
      Agreements Between Us and Our Parent. We expect to enter into a number of agreements with our Parent governing our future relationship with our Parent, including a services agreement, a tax sharing agreement, a release and indemnity agreement and an intellectual property license agreement. These agreements cover a variety of matters, including matters related to our Parent providing us with administrative services, such as payroll, accounting, tax, employee benefit plan, employee insurance, intellectual property, legal and information processing services, tax-related matters and the indemnification by our Parent against certain liabilities. The terms of these agreements will be determined by our Parent, in preparation for this offering, and may be more or less favorable than those that we could have negotiated with unaffiliated third parties.
      It is our Parent’s intention that, under the services agreement, our Parent will receive an amount that reasonably approximates its cost of providing services to us. Our Parent has agreed to make the services available to us for up to 5 years. However, we will not be required, under the services agreement, to continue to obtain services from our Parent. In the event we decide to replace our Parent’s services, we will have the option to terminate services, in whole or in part, at any time we choose to do so, generally by providing, with respect to the specified services or groups of services, 60 days’ prior notice and, in some cases, paying a termination fee of not more than $30,000 to cover costs of our Parent relating to the termination.
      We also expect to enter into several agreements pursuant to which our Parent or one or more of its subsidiaries will be a customer for some of our services, including our private portal services.
 
Company Information
      Our principal executive offices are located at 111 Eighth Avenue, New York, New York 10011 and our telephone number at that address is (212) 624-3700.

7



Table of Contents

The Offering
Class A common stock offered
by us
                     shares
 
Common stock outstanding after the offering:
 
     Class A common stock                      shares
 
     Class B common stock                      shares
 
Use of proceeds We estimate that our net proceeds from this offering will be approximately $           million ($           million if the underwriters exercise in full their option to purchase additional shares). We intend to use these net proceeds for working capital and general corporate purposes, including capital expenditures and acquisitions.
 
Voting rights Each share of our Class A common stock will entitle its holder to one vote on all matters to be voted on by stockholders generally. The holders of our Class B common stock generally will have rights identical to holders of our Class A common stock, except that each share of Class B common stock will entitle its holder to ten votes on all matters to be voted on by stockholders generally. Holders of our Class A common stock and Class B common stock will generally vote together as a single class.
 
Conversion rights Each share of Class B common stock is convertible while held by our Parent at the option of our Parent into one share of Class A common stock. Under certain circumstances, our Class B common stock may be converted into our Class A common stock at the option of the holder or automatically.
 
Risk factors See “Risk Factors” and other information included in this prospectus for a discussion of factors you should carefully consider before deciding to invest in shares of our Class A common stock.
 
Proposed Nasdaq National Market symbol “WBMD.”
      Unless we specifically state otherwise, all information in this prospectus:
  •  assumes that the underwriters do not exercise their option to purchase additional shares;
 
  •  assumes the conversion of all outstanding shares of our common stock into shares of Class B common stock immediately prior to the completion of this offering; and
 
  •  excludes                     shares of our Class A common stock reserved for grants under our incentive compensation plans. Following this offering, we expect to make initial grants in respect of           shares of our Class A common stock, of which                     will be in the form of options to purchase shares of our Class A common stock with an exercise price equal to the initial public offering price per share, and                     will be in the form of restricted Class A common stock.

8



Table of Contents

Summary Financial Data
      You should read the following summary combined consolidated financial data in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” our combined consolidated financial statements and notes thereto and the unaudited pro forma financial statements and related notes, all included elsewhere in this prospectus. The “Pro Forma” combined consolidated statement of operations data for the year ended December 31, 2004 and for the three months ended March 31, 2005 is adjusted to reflect our acquisitions of MedicineNet, Inc. and HealthShare Technology, Inc., as though those acquisitions occurred as of January 1, 2004. The pro forma information is provided for illustrative purposes only and is not necessarily indicative of the operating results that would have occurred if the transactions had been consummated as of January 1, 2004, nor is it indicative of future operating results. The “As Adjusted” combined consolidated balance sheet data as of March 31, 2005 is adjusted to reflect the sale of the shares of our Class A common stock offered hereby and the receipt of the estimated net proceeds after deducting underwriting discounts and commissions and the estimated offering expenses. All amounts in the following tables are presented in thousands.
                                                           
    Years Ended December 31,   Three Months Ended March 31,
         
    2002   2003   2004   2004   2005
                     
                Pro Forma       Actual   Pro Forma
            Actual   (unaudited)   (unaudited)   (unaudited)   (unaudited)
                             
Combined Consolidated Statements of Operations Data:
                                                       
Revenue
  $ 84,203     $ 110,152     $ 134,148     $ 144,637     $ 26,266     $ 33,761     $ 35,585  
Costs and expenses:
                                                       
 
Cost of operations
    47,888       46,998       52,377       55,327       11,207       14,895       15,353  
 
Sales and marketing
    49,033       47,917       49,315       51,201       11,585       10,988       11,207  
 
General and administrative
    15,690       18,016       20,165       23,487       4,979       6,540       7,310  
 
Depreciation and amortization
    2,486       4,463       5,620       12,016       1,204       2,233       3,003  
 
Restructuring and integration benefit
    (5,850 )                                    
 
Other (income) expense
    (823 )                 19                   (3 )
                                           
Income (loss) before income tax provision
    (24,221 )     (7,242 )     6,671       2,587       (2,709 )     (895 )     (1,285 )
 
Income tax provision
    140       183       210       397       44       61       52  
                                           
Net income (loss)
  $ (24,361 )   $ (7,425 )   $ 6,461     $ 2,190     $ (2,753 )   $ (956 )   $ (1,337 )
                                           
                                 
            March 31, 2005
             
    December 31,   December 31,   Actual   As Adjusted(1)
    2003   2004   (unaudited)   (unaudited)
                 
Combined Consolidated Balance Sheet Data:
                               
Working capital
  $ 3,384     $ 9,119     $ 2,665          
Total assets
    120,630       146,496       173,274          
Owner’s net investment/Stockholders’ equity
    85,527       100,737       124,839          
 
(1)  Reflects (a) the sale of the shares of our Class A common stock in this offering and the receipt of the estimated net proceeds after deducting underwriting discounts and commissions and estimated offering expenses, (b) the reclassification of Owner’s net investment to Stockholders’ equity, reflecting the contribution to capital of net amounts due to our Parent and (c) the conversion of our outstanding shares of common stock into shares of our Class B common stock.

9



Table of Contents

 
RISK FACTORS
      Any investment in our Class A common stock involves a high degree of risk. This section describes circumstances or events that could have a negative effect on our business. You should consider carefully the following information about these risks, together with the other information contained in this prospectus, before you decide whether to buy our Class A common stock. The occurrence of one or more of the circumstances or events described below could have a material adverse effect on our financial condition, results of operations and cash flows or on the trading price of our Class A common stock, and you could lose all or part of your investment. The risks and uncertainties described below are not exhaustive, and additional risks and uncertainties that are not currently known to us or that we currently believe are immaterial may also adversely affect our business and operations. Our Risk Factors are organized into the following broad categories: “Risks Related to Our Operations and Financial Performance,” “Risks Related to Our Relationships with Clients,” “Risks Related to Use of the Internet and to Our Technological Infrastructure,” “Risks Related to the Legal and Regulatory Environment in Which We Operate,” “Risks Related to Our Relationship With Our Parent” and “Risks Related to Ownership of the Class A Common Stock and this Offering.”
 
Risks Related to Our Operations and Financial Performance
Our online businesses are difficult to evaluate because they have a limited operating history
      Our online businesses have a limited operating history and participate in relatively new and rapidly evolving markets. These businesses have undergone significant changes during their short history as a result of changes in the services provided, changes in market conditions, and changes in ownership and management, and are expected to continue to change for similar reasons. We cannot assure you that our current business strategy will be successful in the long term.
      Many companies with business plans based on providing healthcare information through the Internet have failed to be profitable and some have filed for bankruptcy and/or ceased operations. We have only earned income in three of our historical fiscal quarters and, even if demand from users exists, we cannot assure you that our business will be profitable.
We have incurred and may continue to incur losses
      Our operating results have fluctuated significantly in the past from quarter to quarter and may continue to do so in the future. In addition, other than for the year ended December 31, 2004, we have experienced net losses in each year since 2001, and our net losses from 2001 to 2003 totaled approximately $2.6 billion.
      You should not rely on the results for any particular period as an indication of our future performance. It is possible that, in future periods, our results of operations may be below the expectations of public market analysts and investors. Fluctuations in our quarterly operating results or our inability to achieve or maintain profitability may cause volatility in the price of our Class A common stock in the public market.
The timing of our advertising and sponsorship revenues may vary significantly, which could have adverse effects on our operating results
      Our advertising and sponsorship revenues, which accounted for approximately 62% of our total revenues for the year ended December 31, 2004, may vary significantly from quarter to quarter due to a number of factors, not all of which are in our control, and any of which may be difficult to forecast accurately. The majority of our advertising and sponsorship contracts are for terms of approximately four to 12 months. We have relatively few longer term contracts. We cannot assure you that our current

10



Table of Contents

customers will continue to participate in our existing programs beyond the terms of their existing contracts or that they will enter into any additional contracts for new programs that we offer.
      In addition, the time between the date of initial contact with a potential advertiser or sponsor regarding a specific program and the execution of a contract with the advertiser or sponsor for that program may be lengthy, especially for larger contracts, and may be subject to delays over which we have little or no control, including as a result of budgetary constraints of the advertiser or sponsor or their need for internal approvals.
      Factors that could affect the timing of our revenues from advertisers and sponsors include:
  •  the timing of FDA approval for new products or for new approved uses for existing products;
 
  •  seasonal factors relating to the prevalence of specific health conditions and other seasonal factors that may affect the timing of promotional campaigns for specific products; and
 
  •  the scheduling of conferences for physicians and other healthcare professionals.
Lengthy sales and implementation cycles for our private online portals make it difficult to forecast our revenues from these applications and, as a result, may have an adverse impact on our business
      The period from our initial contact with a potential client for a private online portal and the first purchase of our solution by the client is difficult to predict. In the past, it has generally ranged from six to 12 months, but in some cases has been longer. These sales may be subject to delays due to a clients’ internal procedures for approving large expenditures and other factors beyond our control. The time it takes to implement a private online portal is also difficult to predict and has lasted as long as six months from contract execution to the commencement of live operation. Implementation may be subject to delays based on the availability of the internal resources of the client that are needed and other factors outside of our control. As a result, we have limited ability to forecast the timing of revenue from new clients. This, in turn, makes it more difficult to predict our financial performance from quarter to quarter.
      During the sales cycle and the implementation period, we may expend substantial time, effort and money preparing contract proposals, negotiating contracts and implementing the private online portal without receiving any related revenue. In addition, many of the expenses related to providing private online portals are relatively fixed in the short term, including personnel costs and technology and infrastructure costs. Even if our revenue is lower than expected, we may not be able to reduce our short-term spending in response. Any shortfall in revenue would have a direct impact on our results of operations.
      As a result, we may be unable to adjust spending quickly enough to offset any unexpected revenue shortfall or delay, in which case our results of operations would suffer. In addition, in an attempt to enhance our long-term competitive position, we may from time to time make decisions regarding pricing, marketing, services and technology that could have a near-term adverse effect on our operating results.
If we are unable to provide content that attracts and retains users to The WebMD Health Network at a level that is attractive to advertisers and sponsors, our revenues will be reduced
      We believe that interest in our public portals for consumers, physicians and healthcare professionals is based upon our ability to make available high quality health content, decision-support tools and other services that meet the needs of our users. Our ability to do so depends, in turn, on:
  •  our ability to hire and retain qualified authors, journalists and independent writers;
 
  •  our ability to license quality content from third parties; and
 
  •  our ability to monitor and respond to increases and decreases in user interest in specific topics.
      We cannot assure you that we will be able to continue to develop or acquire needed content at a reasonable cost. If we are unable to provide content that attracts and retains users at a level that is attractive to advertisers and sponsors, our revenues will be reduced. In addition, our ability to deploy new

11



Table of Contents

interactive tools and other features will require us to continue to improve the technology underlying our Web sites. The required changes may be significant and expensive, and we cannot assure you that we will be able to execute them quickly and efficiently.
We face significant competition for our products and services
      The markets in which we operate are intensely competitive, continually evolving and, in some cases, subject to rapid change.
      Public Portals. Our public portals face competition from numerous other companies, both in attracting users and in generating revenue from advertisers and sponsors. We compete with online services and Web sites that provide health-related information, including both commercial sites and not-for-profit sites. Since there are no substantial barriers to entry into the markets in which we participate, we expect that competitors will continue to enter these markets. These competitors include companies like yahoo.com and msn.com that provide general purpose consumer online services and portals and other high-traffic Web sites that include healthcare-related and non healthcare-related content and services. Our competitors also include more specialized providers of online services, tools and applications for healthcare consumers, such as iVillage.com, DrKoop.com, and drugs.com. Our competitors that provide services, tools and applications to physicians include merkmedicus.com, eMedicine.com, uptodate.com and mdconsult.com. We also face competition from governmental and non-profit sites, such as NIH.com and medline.com.
      Other competitors for advertising and sponsorship revenue include:
  •  publishers and distributors of traditional online media, including television and magazines targeted to consumers, as well as print journals and other specialized media targeted to healthcare professionals, many of which have established or may establish their own Web sites or partner with other Web sites;
 
  •  online medical conferences, CME programs and symposia; and
 
  •  vendors of healthcare information, products and services distributed through other means, including direct sales, mail and fax messaging.
      Competitors for the attention of healthcare professionals and consumers include:
  •  the competitors for advertisers and sponsors described above; and
 
  •  public sector, non-profit and other Web sites, including some Web sites maintained by our clients, that provide healthcare information without advertising or sponsorships from third parties.
      Private Portals. Our private portals compete with various providers and vendors in the licensing of content and in the sale of decision-support services and tools. Our competitors in this market include:
  •  providers of decision-support tools, such as Hewitt Associates LLP and Subimo, LLC;
 
  •  wellness and disease management vendors, including the Mayo Foundation for Medical Education and Research and Staywell Productions/MediMedia USA, Inc.;
 
  •  suppliers of online health management applications, including HealthMedia, Health A-Z and Consumer Health Interactive; and
 
  •  health information services and health management offerings of health plans and their affiliates, including those of Humana, Aetna and United Healthcare.
      Publishing Services. Our Publishing Services segment products and services compete with numerous other online and offline sources of healthcare information, including:
  •  traditional publishers and distributors in the medical field, such as medical reference publications, print journals and other specialized publications targeted to physicians, some of which have a more complete range of titles and better access to traditional distribution channels than we have;

12



Table of Contents

  •  public sector, non-profit and other Web sites that provide healthcare information; and
 
  •  online conferences, CME programs and symposia.
      Many of our competitors have greater financial, technical, product development, marketing and other resources than we do. These organizations may be better known than we are and have more customers or users than we do. We cannot provide assurance that we will be able to compete successfully against these organizations or any alliances they have formed or may form.
If we are unable to provide high quality healthcare content for our Publishing Services segment that attracts and retains users, our revenues will be reduced
      Interest in our publications for physicians, such as The Little Blue Book and ACP Medicine and ACS Surgery: Principles and Practice, is based upon our ability to make available up-to-date, high quality health content that meets the needs of our physician users. Although we have been able to continue to update and maintain the physician practice information that we publish in The Little Blue Book, if we are unable to continue to do so for any reason, the value of The Little Blue Book would diminish and interest in this publication and advertising in this publication would be adversely affected.
      Similarly, our ability to maintain or increase the subscriptions to ACP Medicine and ACS Surgery is based upon our ability to make available up-to-date, high quality content which depends on our ability to retain qualified physician authors and writers in the disciplines covered by these publications. We cannot assure you that we will be able to retain qualified physician editors or authors to provide and review needed content at a reasonable cost. If we are unable to provide content that attracts and retains subscribers, subscriptions to these products will be reduced. In addition, the American College of Physicians permits WebMD to use the ACP name in the title of ACP Medicine and the American College of Surgeons permits WebMD to use the name ACS in the title of ACS Surgery: Principles and Practice. If we lose the right to use the ACP or ACS name in our publications, subscribers may find the publication less attractive and cease to subscribe to these publications.
      WebMD the Magazine was launched in April 2005 and as a result has a very short operating history. We cannot assure you that WebMD the Magazine will be able to attract advertisers to make this publication successful in the long-term.
Governmental and private initiatives to support the adoption of healthcare information technology may encourage additional companies or governmental agencies to compete with us
      There are currently numerous federal, state and private initiatives and studies seeking ways to increase the use of information technology in healthcare as a means of improving care and reducing costs. For example, the Department of Health and Human Services, which we refer to as HHS, issued a report in 2004 entitled “The Decade of Health Information Technology: Delivering Consumer-centric and Information-rich Health Care” and the report was followed up by a Request for Information and, in June 2005, several Requests for Proposals. In addition, several bills have been introduced in 2005 in both the Senate and the House of Representatives reflecting various approaches to fostering the use of information technology in healthcare. These initiatives may encourage more companies to develop applications and services that compete with us, especially with our private online portals. The effect that these initiatives may have on our business is difficult to predict and we cannot assure you that we will adequately address the risks created by these initiatives or that we will be able to take advantage of any resulting opportunities.
We have not been operated as an entity separate from our Parent, and, as a result, our historical and pro forma financial information may not be indicative of our historical financial results or future financial performance
      Our combined consolidated financial information included in this prospectus assumes that, for the periods presented, we had existed as a separate legal entity, and has been derived from the consolidated

13



Table of Contents

financial statements of our Parent. Some costs have been reflected in the combined consolidated financial statements that are not necessarily indicative of the costs that we would have incurred had we operated as an independent, stand-alone entity for all periods presented. These costs include allocated portions of our Parent’s corporate overhead, interest expense and income taxes. Our combined consolidated financial information included in this prospectus may not be indicative of our future financial performance, because these statements do not necessarily reflect our historical financial condition, results of operations and cash flows as they would have been had we been operated during the periods presented as a separate, stand-alone entity.
We expect that accounting for employee stock options using the fair value method will have a material impact on our combined consolidated results of operations and earnings per share
      In December 2004, the FASB issued SFAS 123R, which requires all share-based payments to employees, including grants of stock options by us and our Parent to our employees, to be recognized in the financial statements based on their fair values, beginning with the fiscal year that begins after June 15, 2005. As permitted by SFAS No. 123, we currently account for share-based payments to employees using the intrinsic value method prescribed in APB Opinion No. 25. As described in Note 2 to our audited combined consolidated financial statements, if, instead of the intrinsic value method, we had used the fair value recognition provisions of SFAS 123 to calculate stock based employee compensation, instead of reporting net income for 2004 of $6.5 million, we would have reported a loss of $2.4 million. Although neither we nor our Parent has yet chosen the valuation methodology it will employ when we and it adopt SFAS No. 123R, the adoption of SFAS No. 123R’s fair value method will have a material impact on the combined consolidated results of operations and earnings per share. We cannot predict what effect the reduction in our net income may have on our stock price.
We will incur increased costs as a result of being a separately traded public company
      As a separately traded public company, we will incur legal, accounting and other expenses that we did not incur as a wholly owned subsidiary of our Parent, including costs associated with the periodic reporting requirements applicable to a company whose securities are registered under the Securities Exchange Act of 1934, or the Exchange Act, recently adopted corporate governance requirements, including requirements under the Sarbanes-Oxley Act of 2002, and other rules implemented relatively recently by the Securities and Exchange Commission, or the SEC, and The Nasdaq National Market. We expect these rules and regulations to increase substantially our legal and financial compliance costs and to make some activities more time-consuming and costly. We also expect that these rules and regulations will make it more difficult and more expensive for us to obtain directors and officers’ liability insurance.
Investors could lose confidence in our financial reports, and our stock price may be adversely affected, if our or our Parent’s internal controls over financial reporting are found not to be effective by management or by an independent registered public accounting firm or if we or our Parent make disclosure of existing or potential significant deficiencies or material weaknesses in those controls
      Beginning with our Annual Report for the year ending December 31, 2006, Section 404 of the Sarbanes-Oxley Act of 2002 will require us to include an internal control report with our Annual Report on Form 10-K. That report must include management’s assessment of the effectiveness of our internal control over financial reporting as of the end of the fiscal year. Additionally, our independent registered public accounting firm will be required to issue a report on management’s assessment of our internal control over financial reporting and a report on their evaluation of the operating effectiveness of our internal control over financial reporting. Our Parent is an “accelerated filer” and was required to include an internal control report in its most recent and in its future Annual Reports on Form 10-K.
      We continue to evaluate our existing internal controls over financial reporting against the standards adopted by the Public Company Accounting Oversight Board (PCAOB). During the course of our ongoing evaluation of the internal controls, we may identify areas requiring improvement, and may have to design enhanced processes and controls to address issues identified through this review. Remedying any

14



Table of Contents

deficiencies, significant deficiencies or material weaknesses that we or our independent registered public accounting firm may identify, may require us to incur significant costs and expend significant time and management resources. We cannot assure you that any of the measures we implement to remedy any such deficiencies will effectively mitigate or remedy such deficiencies. In addition, we cannot assure you that we will be able to complete the work necessary for our management to issue its management report in a timely manner, or that we will be able to complete any work required for our management to be able to conclude that our internal control over financial reporting is operating effectively. If we are not able to complete the assessment under Section 404 in a timely manner, we and our independent registered public accounting firm would be unable to conclude that our internal control over financial reporting is effective as of December 31, 2006. Investors could lose confidence in our financial reports, and our stock price may be adversely affected, if our internal controls over financial reporting are found not to be effective by management or by an independent registered public accounting firm or if we make disclosure of existing or potential significant deficiencies or material weaknesses in those controls.
      A determination that there is a significant deficiency or material weakness in the effectiveness of our internal controls over financial reporting could also reduce our ability to obtain financing or could increase the cost of any financing we obtain and require additional expenditures to comply with applicable requirements.
      In addition, investors could lose confidence in our financial reports, if our Parent’s internal controls over financial reporting are found not to be effective by management or by an independent registered public accounting firm or if our Parent makes disclosure of existing or potential significant deficiencies or material weaknesses in those controls, particularly if the reasons are relevant or related to our internal controls or intercompany transactions with our Parent.
Acquisitions, business combinations and other transactions may be difficult to complete and, if completed, may have negative consequences for our business and our securityholders
      We have been built, in part, through a series of acquisitions. We intend to continue to seek to acquire or to engage in business combinations with companies engaged in complementary businesses. In addition, we may enter into joint ventures, strategic alliances or similar arrangements with third parties. These transactions may result in changes in the nature and scope of our operations and changes in our financial condition. Our success in completing these types of transactions will depend on, among other things, our ability to locate suitable candidates, negotiate mutually acceptable terms with them and to obtain adequate financing. Significant competition for these opportunities exists, which may increase the cost of and decrease the opportunities for these types of transactions. Financing for these transactions may come from several sources, including:
  •  cash and cash equivalents on hand and marketable securities;
 
  •  proceeds from the incurrence of indebtedness; and
 
  •  proceeds from the issuance of additional Class A common stock, preferred stock, convertible debt or other securities.
      The issuance of additional equity or debt securities could:
  •  cause substantial dilution of the percentage ownership of our stockholders at the time of the issuance;
 
  •  cause substantial dilution of our earnings per share;
 
  •  subject us to the risks associated with increased leverage, including a reduction in our ability to obtain financing or an increase in the cost of any financing we obtain;
 
  •  subject us to restrictive covenants that could limit our flexibility in conducting future business activities; and
 
  •  adversely affect the prevailing market price for our outstanding securities.

15



Table of Contents

We do not intend to seek securityholder approval for any such acquisition or security issuance unless required by applicable law, regulation or by the terms of then existing securities.
Our business will suffer if we fail to successfully integrate acquired businesses and technologies or to assess the risks in particular transactions
      We have in the past acquired, and may in the future acquire, businesses, technologies, services, product lines and other assets. The successful integration of the acquired businesses and assets into our operations, on a cost-effective basis, can be critical to our future performance. The amount and timing of the expected benefits of any acquisition, including potential synergies between our company and the acquired business, are subject to significant risks and uncertainties. These risks and uncertainties include, but are not limited to, those relating to:
  •  our ability to maintain relationships with the customers of the acquired business;
 
  •  our ability to retain or replace key personnel;
 
  •  potential conflicts in sponsor or advertising relationships;
 
  •  our ability to coordinate organizations that are geographically diverse and may have different business cultures; and
 
  •  compliance with regulatory requirements.
      We cannot guarantee that any acquired businesses will be successfully integrated with our operations in a timely or cost-effective manner, or at all. Failure to successfully integrate acquired businesses or to achieve anticipated operating synergies, revenue enhancements or cost savings could have a material adverse effect on our business, financial condition and results of operations.
      Although our management attempts to evaluate the risks inherent in each transaction and to value acquisition candidates appropriately, we cannot assure you that we will properly ascertain all such risks or that acquired businesses and assets will perform as we expect or enhance the value of our company as a whole. In addition, acquired companies or businesses may have larger than expected liabilities that are not covered by the indemnification, if any, we are able to obtain from the sellers.
We have previously incurred significant impairment and restructuring charges
      In 1999 and 2000, our Parent acquired eight companies for over $10 billion in aggregate purchase price, primarily through the issuance of its common stock. During 2000 and 2001, our Parent initiated two restructuring and integration plans, with the objective of eliminating duplication and redundancies that resulted from prior acquisitions and to restructure certain strategic relationships our Parent had with third parties. In 2001, we incurred a restructuring and integration charge of $114.9 million. During 2001, our Parent identified certain indicators of possible impairment of our long-lived assets, primarily goodwill and other intangible assets. Our Parent evaluated our long-lived assets for impairment by determining identifiable cash flows to related asset groupings, and compared the projected undiscounted cash flows for each asset grouping to its carrying value. Once our Parent determined there was an impairment, our Parent quantified the impairment based on projected discounted cash flows, and recorded a charge of $1.4 billion for the impairment of long-lived and other assets in 2001. We cannot assure you that other unknown future causes of possible impairment charges, such as a significant downturn in one of our business segments or general economic conditions, will not occur; if they do occur, they could result in an additional assessment of our long-lived assets for impairment which, in turn, could result in an additional impairment charge in the future.
Our failure to attract and retain qualified executives and employees may have a material adverse effect on our business
      Our business depends largely on the skills, experience and performance of key members of our senior management team. Roger C. Holstein, who served as our chief executive officer since October 2004,

16



Table of Contents

resigned, effective April 27, 2005, from all his positions with our Parent and its subsidiaries. Wayne Gattinella, who has served as President of the WebMD Health segment of our Parent since August 2001, is our President and CEO. We cannot assure you that the transition in leadership will occur without disruption to our businesses.
      We also depend, in part, on our ability to attract and retain qualified writers and editors, software developers and other technical personnel and sales and marketing personnel. We anticipate the need to hire and retain qualified employees in these areas from time to time. We cannot assure you that we will be able to hire or retain a sufficient number of qualified personnel to meet our requirements, or that we will be able to do so at the salary and benefit costs that are acceptable to us. Failure to do so may have an adverse effect on our business.
 
Risks Related to Our Relationships with Clients
Developments in the healthcare industry could adversely affect our business
      Most of our revenue is derived from the healthcare industry and could be affected by changes affecting healthcare spending. General reductions in expenditures by healthcare industry participants could result from, among other things:
  •  government regulation or private initiatives that affect the manner in which healthcare providers interact with patients, payers or other healthcare industry participants, including changes in pricing or means of delivery of healthcare products and services;
 
  •  consolidation of healthcare industry participants;
 
  •  reductions in governmental funding for healthcare; and
 
  •  adverse changes in business or economic conditions affecting healthcare payers or providers, pharmaceutical, biotechnology or medical device companies or other healthcare industry participants.
      We are particularly dependent on pharmaceutical, biotechnology and medical device companies for our advertising and sponsorship revenues. Our business will be adversely impacted if business or economic conditions result in the reduction of purchases by our customers if they decide not to renew their commitments or decide to renew their commitments at lower levels. Even if general expenditures by industry participants remain the same or increase, developments in the healthcare industry may result in reduced spending in some or all of the specific segments of that market we serve or are planning to serve. For example, use of our products and services could be affected by:
  •  changes in the design of health insurance plans;
 
  •  a decrease in the number of new drugs or medical devices coming to market; and
 
  •  decreases in marketing expenditures by pharmaceutical companies or consumer product companies, including as a result of governmental regulation or private initiatives that discourage or prohibit promotional activities by pharmaceutical or medical device companies.
      In addition, our customers’ expectations regarding pending or potential industry developments may also affect their budgeting processes and spending plans with respect to products and services of the types we provide.
      The healthcare industry has changed significantly in recent years and we expect that significant changes will continue to occur. However, the timing and impact of developments in the healthcare industry are difficult to predict. We cannot assure you that the markets for our products and services will continue to exist at current levels or that we will have adequate technical, financial and marketing resources to react to changes in those markets.

17



Table of Contents

The WebMD Health Network includes Web sites that we supply content to, but do not own, and the termination of our relationship with the owners of these Web sites, including AOL, may negatively affect our results of operations
      We cannot assure you that we will be able to continue to attract a large audience of health-involved consumers and clinically-active healthcare professionals to The WebMD Health Network. Although the substantial majority of the visitors to The WebMD Health Network and the page views we generate on The WebMD Health Network are from Web sites we own, some are from Web sites owned by third parties that carry our content and, as a result, our traffic may vary based on the amount of traffic to Web sites of these third parties and other factors outside our control. During the first quarter of 2005, AOL accounted for approximately 17% of The WebMD Health Network’s unique users and approximately 8% of its aggregate page views and other third party Web sites accounted for 8% of The WebMD Health Network’s unique users and 5% of its aggregate page views during such period. In the event that our relationship with AOL or other third party Web sites is terminated, the user traffic and page views in The WebMD Health Network may be negatively affected, which may negatively affect our results of operations.
We may not be able to attract visitors to our Web sites on a consistent basis, which could have a material adverse effect on our results of operations
      Since users of our public portals may be attracted to The WebMD Health Network as a result of a specific condition or for a specific purpose, it is difficult for us to predict the rate at which users will return to the public portals. Further, users of The WebMD Health Network have numerous other online and offline sources of healthcare information services, and some users may visit The WebMD Health Network as a result of our existing third party relationships. If one or more of these third parties engages in conduct that negatively affects users of those third party Web sites, users that come to The WebMD Health Network through these third party Web sites may decrease.
      Because we generate revenues by, among other things, selling sponsorships of specific pages, sections or events on The WebMD Health Network for healthcare providers and consumers and related e-newsletters, a decline in user traffic levels or a reduction in the number of pages viewed by users could cause our revenues to decrease and could have a material adverse effect on our results of operations.
We may be unsuccessful in our efforts to increase advertising and sponsorship revenue from consumer products companies
      Most of our advertising and sponsorship revenues have, in the past, come from pharmaceutical, biotechnology and medical device companies. During the past year, we have begun to focus on increasing sponsorship revenue from consumer products companies that are interested in communicating health-related or safety-related information about their products to our audience. However, while a number of consumer products companies have indicated an intent to increase the portion of their promotional spending used on the Internet, we cannot assure you that these advertisers and sponsors will find our consumer Web site to be as effective as other Web sites or traditional media for promoting their products and services. If we encounter difficulties in competing with the other alternatives available to consumer products companies, this portion of our business may develop more slowly than we expect or may fail to develop.
Risks Related to Use of the Internet and to Our Technological Infrastructure
Our users depend on Internet service providers, online service providers and other Web site operators to access our online services
      Users of our Web-based services depend on Internet service providers, online service providers and other Web site operators for access to our Web sites. Many of these providers have experienced significant outages in the past and could experience outages, delays and other difficulties in the future due to system

18



Table of Contents

failures unrelated to our systems. Any significant interruptions in our services or increases in response time could result in a loss of potential or existing users of and advertisers and sponsors on our Web site and, if sustained or repeated, could reduce the attractiveness of our Web-based services.
We rely on bandwidth providers, data center providers, other third parties and our own systems for key aspects of the process of providing products and services to our users, and any failure or interruption in the services provided by these third parties or our own systems could harm our business
      Our online services are designed to operate 24 hours a day, seven days a week, without interruption. However, we have experienced and expect that we will experience interruptions and delays in services and availability from time to time. We rely on internal systems as well as third party vendors, including data center providers and bandwidth providers, to provide our online services. We do not maintain redundant systems or facilities for some of these services. In the event of a catastrophic event at one of our data centers, we may experience an extended period of system unavailability which could negatively impact our relationship with users and adversely affect our brand and our business.
      To operate without interruption, both we and our service providers must guard against:
  •  damage from fire, power loss and other natural disasters;
 
  •  communications failures;
 
  •  software and hardware errors, failures and crashes;
 
  •  security breaches, computer viruses and similar disruptive problems; and
 
  •  other potential interruptions.
Any disruption in the network access or co-location services provided by these third party providers or any failure of or by these third-party providers or our own systems to handle current or higher volume of use could significantly harm our business. We exercise little control over these third party vendors, which increases our vulnerability to problems with services they provide.
      Any errors, failures, interruptions or delays experienced in connection with these third party technologies and information services or our own systems could negatively impact our relationships with users and adversely affect our brand and our business and could expose us to liabilities to third parties. Although we maintain insurance for our business, the coverage under our policies may not be adequate to compensate us for all losses that may occur. In addition, we cannot provide assurance that we will continue to be able to obtain adequate insurance coverage at an acceptable cost.
Implementation of changes in hardware and software platforms used to deliver our online services may result in performance problems and may not provide the additional functionality that was expected
      From time to time, we implement changes to the hardware and software platforms we use for providing our online services. During and after the implementation of those changes, a platform may not perform as expected, which could result in interruptions in operations, an increase in response time or an inability to track performance metrics. Any significant interruption in our ability to operate any of our online services could have an adverse effect on our relationships with users and clients and, as a result, on our financial results.
      We rely on a combination of purchasing, licensing, internal development, and acquisitions to develop our hardware and software platforms. Our implementation of changes in these platforms may cost more than originally expected, may take longer than originally expected, and may require more testing than originally anticipated. In addition, we cannot provide assurance that changes in these platforms will provide the additional functionality and other benefits that were originally expected.

19



Table of Contents

If the systems we use to provide online portals experience security breaches or are otherwise perceived to be insecure, our business could suffer
      We retain and transmit confidential information, including personal health records, in the processing centers and other facilities we use to provide online services. It is critical that these facilities and infrastructure remain secure and be perceived by the marketplace as secure. A security breach could damage our reputation or result in liability. We may be required to expend significant capital and other resources to protect against security breaches and hackers or to alleviate problems caused by breaches. Despite the implementation of security measures, this infrastructure or other systems that we interface with, including the Internet and related systems, may be vulnerable to physical break-ins, hackers, improper employee or contractor access, computer viruses, programming errors, attacks by third parties or similar disruptive problems. Any compromise of our security, whether as a result of our own systems or the systems that they interface with, could reduce demand for our services, and could subject us to legal claims from our clients and users, including for breach of contract or breach of warranty.
Risks Related to the Legal and Regulatory Environment in Which We Operate
Government regulation of the Internet could adversely affect our business
      The Internet and its associated technologies are subject to government regulation. Our failure, or the failure of our business partners or third party providers, to accurately anticipate the application of laws and regulations affecting our products and services and the manner in which we deliver them, or any other failure to comply, could create liability for us, result in adverse publicity and negatively affect our business. In addition, new laws and regulations, or new interpretations of existing laws and regulations, may be adopted with respect to the Internet or other online services covering user privacy, patient confidentiality, consumer protection and other issues, including pricing, content, copyrights and patents, distribution and characteristics and quality of products and services. We cannot predict whether these laws or regulations will change or how such changes will affect our business.
Government regulation of healthcare creates risks and challenges with respect to our compliance efforts and our business strategies
      The healthcare industry is highly regulated and is subject to changing political, legislative, regulatory and other influences. Existing and new laws and regulations affecting the healthcare industry could create unexpected liabilities for us, cause us to incur additional costs and restrict our operations. Many healthcare laws are complex and their application to specific products and services may not be clear. In particular, many existing healthcare laws and regulations, when enacted, did not anticipate the healthcare information services that we provide. However, these laws and regulations may nonetheless be applied to our products and services. Our failure to accurately anticipate the application of these laws and regulations, or other failure to comply, could create liability for us, result in adverse publicity and negatively affect our businesses. Some of the risks we face from healthcare regulation are as follows:
           Regulation of Drug and Medical Device Advertising and Promotion
  •  The WebMD Health Network provides services involving advertising and promotion of prescription and over-the-counter drugs and medical devices. Any increase in regulation of these areas by the Federal Food and Drug Administration, or the FDA, or the Federal Trade Commission, or the FTC, could make it more difficult for us to contract for sponsorships and advertising. Physician groups and others have criticized the FDA’s current policies, and have called for restrictions on advertising of prescription drugs to consumers and increased FDA enforcement. We cannot predict what actions the FDA or industry participants may take in response to these criticisms. It is also possible that new laws would be enacted that impose restrictions on such advertising. Our advertising and sponsorship revenues could be materially reduced by additional restrictions on the

20



Table of Contents

  advertising of prescription drugs and medical devices to consumers, whether imposed by law or regulation or by policies adopted by industry members.
 
  •  If the FDA or the FTC finds that any information on our Web sites violate FDA or FTC regulations, they may take regulatory or judicial action against us or the advertiser or sponsor of that information. State attorneys general may also take similar action based on their state’s consumer protection statutes.

           Anti-kickback Laws
  •  There are federal and state laws that govern patient referrals, physician financial relationships and inducements to healthcare providers and patients. The federal healthcare programs anti-kickback law prohibits any person or entity from offering, paying, soliciting or receiving anything of value, directly or indirectly, for the referral of patients covered by Medicare, Medicaid and other federal healthcare programs or the leasing, purchasing, ordering or arranging for or recommending the lease, purchase or order of any item, good, facility or service covered by these programs. Many states also have similar anti-kickback laws that are not necessarily limited to items or services for which payment is made by a federal healthcare program. These laws are applicable to manufacturers and distributors and, therefore, may restrict how we and some of our customers market products to healthcare providers. Also, in 2002, the Office of the Inspector General, or OIG, of Health and Human Services, the federal government agency responsible for interpreting the federal anti-kickback law, issued an advisory opinion that concluded that the sale of advertising and sponsorships to healthcare providers and vendors by Web-based information services implicates the federal anti-kickback law. However, the advisory opinion suggests that enforcement action will not result if the fees paid represent fair market value for the advertising/sponsorship arrangements, the fees do not vary based on the volume or value of business generated by the advertising and the advertising/sponsorship relationships are clearly identified as such to users.
  The laws in this area are broadly written and it is often difficult to determine precisely how the laws will be applied in specific circumstances. Penalties for violating the federal anti-kickback law include imprisonment, fines and exclusion from participating, directly or indirectly, in Medicare, Medicaid and other federal healthcare programs. Any determination by a state or federal regulatory agency that any of our practices violate any of these laws could subject us to civil or criminal penalties and require us to change or terminate some portions of our business and could have an adverse effect on our business. Even an unsuccessful challenge by regulatory authorities of our practices could result in adverse publicity and be costly for us to respond to.
           Medical Professional Regulation
  •  The practice of most healthcare professions requires licensing under applicable state law. In addition, the laws in some states prohibit business entities from practicing medicine. If a state determines that some portion of our business violates these laws, it may seek to have us discontinue those portions or subject us to penalties or licensure requirements. Any determination that we are a healthcare provider and have acted improperly as a healthcare provider may result in liability to us.
      Risks related to privacy regulations are described below under “We face potential liability related to the privacy and security of personal information we collect from consumer and healthcare professionals through our Web sites.”
We face potential liability related to the privacy and security of personal information we collect from consumer and healthcare professionals through our Web sites
      Internet user privacy has become a major issue both in the United States and abroad. We have privacy policies posted on our Web sites that we believe comply with applicable laws requiring notice to users about our information collection, use and disclosure practices. However, whether and how existing privacy and consumer protection laws in various jurisdictions apply to the Internet is still uncertain and

21



Table of Contents

may take years to resolve. Any legislation or regulation in the area of privacy of personal information could affect the way we operate our Web sites and could harm our business. Further, we cannot assure you that the privacy policies and other statements on our Web sites or our practices will be found sufficient to protect us from liability or adverse publicity relating to the privacy and security of personal information.
      Under the Health Insurance Portability and Accountability Act of 1996, or HIPAA, Congress established a set of federal national privacy standards for the protection by health plans, healthcare clearinghouses, healthcare providers and their business associates of individually identifiable health information. We cannot assure you that we will adequately address the risks created by these privacy and security rules and we are unable to predict what changes to HIPAA might be made in the future or how those changes could affect our business.
      In addition to HIPAA, numerous other state and federal laws govern the collection, dissemination, use, access to and confidentiality of patient health information. In addition, some states are considering new laws and regulations that further protect the confidentiality of medical records or medical information. In many cases, these state laws are not preempted by the HIPAA Privacy Standard and may be subject to interpretation by various courts and other governmental authorities, thus creating potentially complex compliance issues for us and our customers and strategic partners. These privacy laws at a state or federal level, or new interpretations of these laws, could create liability for us, could impose additional operational requirements on our business, could affect the manner in which we use and transmit patient information and could increase our cost of doing business.
Changes in industry guidelines or government regulation could adversely affect our online Medscape offerings
      Our CME activities are planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education, or ACCME, which oversees providers of CME credit, and other applicable accreditation standards. In September 2004, ACCME revised its standards for commercial support of CME. The revised standards are intended to ensure, among other things, that CME activities of ACCME-accredited providers are independent of providers of healthcare goods and services that fund the development of CME. ACCME required accredited providers to implement these standards by May 2005. Implementation has required additional disclosures to CME participants about those in a position to influence content and other adjustments to the management and operations of our CME programs. We believe we have modified our procedures as appropriate to meet the revised standards. However, we cannot be certain whether these adjustments will ensure that we meet the new standards or predict whether ACCME may impose additional requirements.
      In the event that ACCME concludes that we have not met its revised standards relating to CME, we would not be permitted to offer accredited ACCME activities to physicians and healthcare professionals, and we may be required, instead, to use third parties to accredit such CME-related services on Medscape from WebMD. In addition, any failure to maintain our status as an accredited ACCME provider as a result of a failure to comply with existing or new ACCME standards could discourage potential sponsors from engaging in CME or education related activities with us, which could have a material adverse effect on our business.
      CME activities may also be subject to government regulation by the FDA, the OIG, or HHS, the federal agency responsible for interpreting certain federal laws relating to healthcare, and state regulatory agencies.
      During the past several years, educational programs, including CME, directed toward physicians have been subject to increased scrutiny to ensure that sponsors do not influence or control the content of the program. In response to governmental and industry initiatives, pharmaceutical companies and medical device companies have been developing and implementing internal controls and procedures that promote adherence to applicable regulations and requirements. In implementing these controls and procedures,

22



Table of Contents

different clients may interpret the regulations and requirements differently and may implement procedures or requirements that vary from client to client. These controls and procedures:
  •  may discourage pharmaceutical companies from engaging in educational activities;
 
  •  may slow their internal approval for such programs;
 
  •  may reduce the volume of sponsored educational programs implemented through our Medscape Web site to levels that are lower than in the past; and
 
  •  may require us to make changes to how we offer or provide educational programs, including CME.
      In addition, future changes to existing regulations or accreditation standards, or to the internal compliance programs of potential clients, may further discourage or prohibit potential clients from engaging in educational activities with us, or may require us to make further changes in the way we offer or provide educational programs.
We may not be successful in protecting our intellectual property and proprietary rights
      Our intellectual property is important to our businesses. We rely on a combination of trade secret, patent and other intellectual property laws and confidentiality procedures and non-disclosure contractual provisions to protect our intellectual property. We believe that our non-patented proprietary technologies and business processes are protected under trade secret, contractual and other intellectual property rights. However, those rights do not afford the statutory exclusivity provided by patented processes. In addition, the steps that we take to protect our intellectual property, proprietary information and trade secrets may prove to be inadequate and, whether or not adequate, may be expensive.
      We cannot assure you that we will be able to detect potential or actual misappropriation or infringement of our intellectual property, proprietary information or trade secrets. Even if we detect misappropriation or infringement by a third party, we cannot assure you that we will be able to enforce our rights at a reasonable cost, or at all. In addition, our rights to intellectual property, proprietary information and trade secrets may not prevent independent third-party development and commercialization of competing products or services.
Third parties may claim that we are infringing their intellectual property, and we could suffer significant litigation or licensing expenses or be prevented from providing certain services, which may harm our business
      We could be subject to claims that we are misappropriating or infringing intellectual property or other proprietary rights of others. These claims, even if not meritorious, could be expensive to defend and divert management’s attention from our operations. If we become liable to third parties for infringing these rights, we could be required to pay a substantial damage award and to develop non-infringing technology, obtain a license or cease selling the products or services that use or contain the infringing intellectual property. We may be unable to develop non-infringing products or services or obtain a license on commercially reasonable terms, or at all. We may also be required to indemnify our customers if they become subject to third party claims relating to intellectual property that we license or otherwise provide to them, which could be costly.
We may be subject to claims brought against us as a result of content we provide
      Consumers access health-related information through our online services, including information regarding particular medical conditions and possible adverse reactions or side effects from medications. If our content, or content we obtain from third parties, contains inaccuracies, it is possible that consumers, employees, health plan members or others may sue us for various causes of action. Although our Web sites contain terms and conditions, including disclaimers of liability, that are intended to reduce or eliminate our liability, the law governing the validity and enforceability of online agreements and other electronic transactions is evolving. We could be subject to claims by third parties that our online

23



Table of Contents

agreements with consumers and physicians that provide the terms and conditions for use of our public or private portals are unenforceable. A finding by a court that these agreements are invalid and that we are subject to liability could harm our business and require costly changes to our business.
      We have editorial procedures in place to provide quality control of the information that we publish or provide. However, we cannot assure you that our editorial and other quality control procedures will be sufficient to ensure that there are no errors or omissions in particular content. Even if potential claims do not result in liability to us, investigating and defending against these claims could be expensive and time consuming and could divert management’s attention away from our operations. In addition, our business is based on establishing the reputation of our portals as trustworthy and dependable sources of healthcare information. Allegations of impropriety or inaccuracy, even if unfounded, could therefore harm our reputation and business.
We could be subject to breach of warranty or other claims by clients of our online portals if the software and systems we use to provide them contain errors or experience failures
      Errors in the software and systems we use could cause serious problems for clients of our online portals. We may fail to meet contractual performance standards or fail to meet expectations that our clients have for them. Clients of our online portals may seek compensation from us or may seek to terminate their agreements with us, withhold payments due to us, seek refunds from us of part or all of the fees charged under those agreements or initiate litigation or other dispute resolution procedures. In addition, we could face breach of warranty or other claims by clients or additional development costs. Our software and systems are inherently complex and, despite testing and quality control, we cannot be certain that they are error free.
      We attempt to limit, by contract, our liability to our clients for damages arising from our negligence, errors or mistakes. However, contractual limitations on liability may not be enforceable in certain circumstances or may otherwise not provide sufficient protection to us from liability for damages. We maintain liability insurance coverage, including coverage for errors and omissions. However, it is possible that claims could exceed the amount of our applicable insurance coverage, if any, or that this coverage may not continue to be available on acceptable terms or in sufficient amounts. Even if these claims do not result in liability to us, investigating and defending against them could be expensive and time consuming and could divert management’s attention away from our operations. In addition, negative publicity caused by these events may delay or hinder market acceptance of our services, including unrelated services.
The ongoing Department of Justice investigation of our Parent could have an adverse impact on our company
      On September 3, 2003, our Parent first learned that the U.S. Attorney for the District of South Carolina, with the assistance of the Federal Bureau of Investigation and the Internal Revenue Service, was conducting an investigation of our Parent relating to activities which may have been engaged in before and after Medical Manager Corporation (now part of our Parent’s Practice Services business segment) merged in 1999 with a predecessor of our Parent, as well as after the merged entity became a subsidiary of our Parent in 2000. Our Parent believes that the investigation relates principally to issues of financial accounting improprieties relating to Medical Manager, including activities that artificially inflated revenues and earnings of Medical Manager. Our Parent understands that the SEC is also conducting a formal investigation into this matter. In 2005, certain former employees of Medical Manager agreed to plead guilty to mail fraud and tax evasion as a result of the foregoing investigation. In the event members of senior management were to be implicated in any wrongdoing, it could have an adverse impact on our company.
      Our Parent has been cooperating and intends to continue to cooperate fully with the U.S. Attorney’s Office. Our Parent’s Board of Directors has formed a Special Committee consisting solely of independent directors to oversee this matter, with the sole authority to direct our Parent’s response to the allegations that have been raised. The Special Committee has retained independent legal counsel to advise it. Our

24



Table of Contents

Parent has retained counsel to advise it in connection with the investigation, and such counsel reports directly to the Special Committee.
Risks Related to Our Relationship With Our Parent
Our Parent controls the direction of our business. The concentrated ownership of our common stock and certain corporate governance arrangements will prevent you and other stockholders from influencing significant corporate decisions
      We have two classes of common stock:
  •  Class A common stock, which entitles the holder to one vote per share on all matters submitted to our stockholders; and
 
  •  Class B common stock, which entitles the holder to ten votes per share on all matters submitted to our stockholders.
Following completion of this offering, our Parent will own 100% of our Class B common stock, which will represent approximately           % of our outstanding common stock after this offering, or approximately           % if the underwriters exercise in full their option to purchase additional shares. These shares collectively will represent           % of the combined voting power of our outstanding common stock (or           % if the underwriters exercise their in full option to purchase additional shares). Given its ownership interest, our Parent will be able to control the outcome of all matters submitted to our shareholders for approval, including the election of directors. Accordingly, either in its capacity as a stockholder or through its control of our Board of Directors, our Parent will be able to control all key decisions regarding our company, including mergers or other business combinations and acquisitions, dispositions of assets, future issuances of our common stock or other securities, the incurrence of debt by us, the payment of dividends on our common stock (including the frequency and the amount of dividends that would be payable on our common stock, a substantial majority of which our parent owns) and amendments to our certificate of incorporation and bylaws. Further, as long as our Parent and its subsidiaries (excluding our company and our subsidiaries) continue to beneficially own shares representing at least a majority of the votes entitled to be cast by the holders of our outstanding voting stock, it may take actions required to be taken at a meeting of stockholders without a meeting or a vote and without prior notice to holders of our Class A common stock. In addition, our Parent’s controlling interest may discourage a change of control that the holders of our Class A common stock may favor. Any of these provisions could be used by our Parent for its own advantage to the detriment of our other stockholders and our company. This in turn may have an adverse affect on the market price of our Class A common stock.
Provisions in our charter documents and Delaware law may inhibit a takeover, which could adversely affect the value of our Class A common stock
      Our certificate of incorporation and bylaws, as well as Delaware corporate law, contain provisions that could delay or prevent a change of control or changes in our management and board of directors that a holder of our Class A common stock might consider favorable and may prevent you from receiving a takeover premium for your shares. These provisions include, for example, our classified board structure, the disproportionate voting rights of the Class B common stock (relative to the Class A common stock) and the authorization of our board of directors to issue up to 50 million shares of preferred stock without a stockholder vote. In addition, our restated certificate of incorporation provides that after the time our Parent and its affiliates cease to own, in the aggregate, a majority of the combined voting power of our outstanding capital stock stockholders may not act by written consent and may not call special meetings.

25



Table of Contents

These provisions apply even if the offer may be considered beneficial by some of our stockholders. If a change of control or change in management is delayed or prevented, the market price of our Class A common stock could decline.
The interests of our Parent may conflict with the interests of our other stockholders
      We cannot assure you that the interests of our Parent will coincide with the interests of the other holders of our common stock. For example, our Parent could cause us to make acquisitions that increase the amount of our indebtedness or outstanding shares of common stock or sell revenue-generating assets. Also, after this offering, our Parent or its directors and officers, may allocate corporate opportunities to itself or direct them to other affiliates, which, prior to this offering, could have been directed to us. So long as our Parent continues to own shares of our common stock with significant voting power our Parent will continue to be able to strongly influence or effectively control our decisions.
Some of our directors, officers and employees may have potential conflicts of interest as a result of having positions with, or owning equity interests in, our Parent
      Martin J. Wygod, in addition to being Chairman of the Board of our company, is Chairman of the Board of our Parent. Some of our other directors, officers and employees may, at the time of or after our initial public offering, also serve as directors, officers or employees of our Parent. In addition, some of our directors, officers and employees own shares of our Parent’s common stock. Furthermore, because our officers and employees have participated in our Parent’s equity compensation plans and because service at our company will, so long as we are a majority-owned subsidiary of our Parent, qualify those persons for continued participation and continued vesting of equity awards under our Parent’s equity plans, many of our officers and employees and some of our directors hold, and may continue to hold, options to purchase our Parent’s common stock and shares of our Parent’s restricted stock. The following table lists the number of shares of our Parent’s common stock and number of options to purchase our Parent’s common stock owned, as of June 24, 2005, by our directors, our named executive officers and all of our directors and executive officers as a group:
                 
        Options to Purchase
    Shares of Parent   Shares of Parent
Name   Common Stock   Common Stock
         
Wayne T. Gattinella
    29,835       769,700  
Chief Executive Officer, President and Director                
Nan-Kirsten Forte
    22,532       930,557  
Executive Vice President — Consumer Services                
Anthony Vuolo
    64,765       1,945,000  
Executive Vice President — Finance and Chief Financial Officer
               
Martin J. Wygod
    8,554,164       3,685,000  
Chairman of the Board                
All of our directors and executive officers as a group     8,889,973       9,263,303  
The ownership listed above with respect to shares of our Parent’s common stock includes all shares beneficially owned by each person listed, as of June 24, 2005, as determined under the rules and regulations of the SEC, including all such shares for which each person listed has voting or dispositive power, but does not include shares that can be acquired pursuant to options to purchase common stock. The ownership listed above with respect to options to purchase our Parent common stock includes all options held, as of June 24, 2005, by each person listed, both those that are exercisable now and those that may become exercisable at some point in the future.
      These arrangements and ownership interests or cash- or equity-based awards could create, or appear to create, potential conflicts of interest when directors or officers who own our Parent’s stock or stock options or who participate in our Parent’s benefit plans are faced with decisions that could have different implications for our Parent than they do for us. We cannot assure you, that the provisions in our amended

26



Table of Contents

and restated certificate of incorporation will adequately address potential conflicts of interest or that potential conflicts of interest will be resolved in our favor.
      We are currently wholly owned by our Parent. Prior to the completion of this offering, no officer or director of our Parent has any direct equity or other interest in us. Our directors and officers will be receiving options to purchase common stock and/or restricted share grants at the completion of this offering.
Following this offering, we will no longer receive capital contributions from our Parent or have access to its assets or borrowing power. We may not be able to raise additional funds when needed for our business or to exploit opportunities
      To date, our primary sources of financing have been from our Parent. We will receive all of the net proceeds of this offering. Following completion of this offering, our Parent will have no obligation to provide any additional financing to us and we will no longer have access to the borrowing capacity, cash flow or assets of our Parent. Our future liquidity and capital requirements will depend upon numerous factors, some of which are outside our control, including the future development of the markets we participate in. We may need to raise additional funds to support expansion, develop new or enhanced services, respond to competitive pressures, acquire complementary businesses or technologies or take advantage of unanticipated opportunities. If our capital resources are not sufficient to satisfy our liquidity needs, we may seek to sell additional equity or debt securities or obtain other debt financing. The sale of additional equity or convertible debt securities would result in additional dilution to our stockholders. The sale of debt would result in increased expenses and could result in covenants that would restrict our operations. We have not made arrangements to obtain additional financing. We may not be able to obtain additional financing, if required, in amounts or on terms acceptable to us, or at all. As discussed below, we may also be limited for tax reasons in our ability to sell equity or convertible debt securities.
Following this offering, we will continue to be dependent on our Parent to provide us with many key services for our business
      We have not been operated as a stand-alone company. We have been operated as a wholly owned subsidiary of our Parent, and many key services required by us for the operation of our business are currently provided to us by our Parent, which will continue to provide those services after this offering. We will, as a result, be dependent on our relationship with our Parent for these important services for a period following this offering.
      Prior to the completion of this offering, we will enter into agreements with our Parent relating to certain intercompany transactions between us and our Parent, including, among others, a services agreement, a registration rights agreement, a release and indemnity agreement, a tax sharing agreement and an intellectual property license agreement. The terms and provisions of these agreements may be less favorable to us than terms and provisions that we could have obtained in arm’s length negotiations with unaffiliated third parties. Under the services agreement, our Parent will provide us with administrative services, including services relating to payroll, accounting, tax planning and compliance, employee benefit plans, legal matters and information processing. We anticipate that our services agreement with our Parent will be for a term of up to five years. We will have the option to terminate these services, in whole or in part, at any time we choose to do so, generally by providing, with respect to the specified services or groups of services, 60 days’ notice and, in some cases, paying a termination fee of not more than $30,000 to cover the costs of our Parent relating to the termination. If the services agreement expires or is not renewed, or if our Parent does not or is unable to perform its obligations under the services agreement, we will be required to provide some or all these services ourselves or to obtain substitute arrangements with third parties. We may be unable to provide some or all these services because of financial or other constraints or be unable to timely implement substitute arrangements on terms that are favorable to us, or at all, which could have an adverse effect on our business, financial condition and results of operations.

27



Table of Contents

Our prior and continuing relationship with our Parent exposes us to risks attributable to our Parent’s businesses
      We expect to enter into a release and indemnification agreement with our Parent, to be effective upon completion of this offering. Under the terms of this agreement, our Parent is obligated to indemnify us for losses that a party may seek to impose upon us or our subsidiaries for liabilities relating to our Parent’s business that are incurred through a breach of any agreement to which our Parent is a party, if such losses are attributable to our Parent or are not otherwise expressly assumed by us under any such agreement. Immediately following this offering, any claims made against us that are properly attributable to our Parent would require us to exercise our rights under the release and indemnification agreement that we expect to enter into with our Parent to obtain payment from our Parent. We are exposed to the risk that, in these circumstances, our Parent cannot or will not make the required payment. If this were to occur, our business and financial performance could be adversely affected.
We may be prevented from issuing stock to raise capital, to effectuate acquisitions or to provide equity incentives to members of our management and Board of Directors
      Beneficial ownership of at least 80% of the total voting power and value of our capital stock is required in order for our Parent to continue to include us in its consolidated group for federal income tax purposes, and beneficial ownership of at least 80% of the total voting power of our capital stock and 80% of each class of any non-voting capital stock that we may issue is required in order for our Parent to effect a tax-free split-off, spin-off or other similar transaction. As of the date of this prospectus, our Parent does not intend or plan to undertake a split-off or spin-off of our capital stock to our Parent’s shareholders or to deconsolidate us from our Parent’s consolidated group. Under the terms of the tax sharing agreement that we anticipate entering into with our Parent, however, we have agreed that we will not knowingly take or fail to take any action that could reasonably be expected to preclude our Parent’s ability to undertake a tax-free split-off or spin-off. This may prevent us from issuing additional equity securities to raise capital, to effectuate acquisitions or to provide management or director equity incentives.
If certain transactions occur with respect to our common stock, we may be unable to utilize our net operating loss carryforwards and tax credits to reduce our income taxes
      As of December 31, 2004, we had net operating loss carryforwards of approximately $606.1 million for federal income tax purposes and federal tax credits of approximately $1.6 million. If certain changes occur with respect to the ownership of our capital stock or the ownership of our Parent’s capital stock, the U.S. Internal Revenue Code may impose an annual limitation with respect to our ability to utilize our net operating loss carryforwards and federal tax credits against any taxable income we achieve in future periods. As of the date of this prospectus, our Parent has indicated that it has no current intention to sell or otherwise dispose of its Class B common stock. However, our Parent is not subject to any contractual obligation to retain any of its Class B common stock, except that it has agreed not to sell or otherwise dispose of any of our common stock for a period of 180 days after the date of this prospectus without the prior written consent of the representatives of the underwriters, as described in “Underwriting.” Moreover, there can be no assurance that limitations on the use of our net operating loss carryforwards and federal tax credits will not occur as a result of changes in the ownership of our Parent’s capital stock (which changes may be beyond the control of us and our Parent).
If our Parent has taxable income, a portion of our net operating loss carryforwards may be utilized to reduce their taxable income
      Due to provisions of the U.S. Internal Revenue Code relating to the utilization of net operating loss carryforwards, a portion of our net operating loss carryforwards may be utilized by our Parent before our Parent can utilize its own net operating loss carryforwards. However, under the tax sharing agreement, our Parent is not obligated to reimburse us currently for the tax savings attributable to the utilization of these net operating losses. We may become entitled to reimbursement from our Parent for such tax savings only

28



Table of Contents

if we are no longer included in our Parent’s consolidated group for federal income tax purposes and certain circumstances are present.
We will be included in our Parent’s consolidated group for federal income tax purposes and, as a result, may be liable for any shortfall in our Parent’s federal income tax payments
      For so long as our Parent continues to own 80% of the total voting power and value of our capital stock, we will be included in our Parent’s consolidated group for federal income tax purposes. By virtue of its controlling ownership and the tax sharing agreement that we anticipate entering into with our Parent, our Parent will effectively control all our tax decisions. Moreover, notwithstanding the tax sharing agreement, federal tax law provides that each member of a consolidated group is jointly and severally liable for the group’s entire federal income tax obligation. Thus, to the extent our Parent or other members of the group fail to make any federal income tax payments required of them by law, we would be liable for the shortfall. Similar principles generally apply for state income tax purposes in many states.
 
Risks Related to Ownership of the Class A Common Stock and this Offering
The price of our Class A common stock may be subject to wide fluctuations and may trade below the initial public offering price
      Before this offering, there has not been a public market for our Class A common stock. The initial public offering price of our Class A common stock will be determined by negotiations between our Parent, us and representatives of the underwriters, based on numerous factors, including those that we discuss under “Underwriting.” This price may not be indicative of the market price of our Class A common stock after this offering. We cannot assure you that an active public market for our Class A common stock will develop or be sustained after this offering. The market price of our common stock also could be subject to significant fluctuations. As a result, you may not be able to sell your shares of our Class A common stock quickly or at prices equal to or greater than the price you paid in this offering.
      Among the factors that could affect our Class A common stock price are the risks described in this section and other factors, including:
  •  quarterly variations in our operating results compared to market expectations;
 
  •  changes in expectations as to our future financial performance, including financial estimates or reports by securities analysts;
 
  •  changes in market valuations of similar companies;
 
  •  liquidity and activity in the market for our common stock;
 
  •  sales of our common stock by our Parent or other stockholders;
 
  •  strategic moves by us or our competitors, such as acquisitions or restructurings;
 
  •  general market conditions; and
 
  •  domestic and international economic, legal and regulatory factors unrelated to our performance.
      Stock markets in general have experienced extreme volatility that has often been unrelated to the operating performance of a particular company. These broad market fluctuations may adversely affect the trading price of our common stock, regardless of our operating performance.

29



Table of Contents

Sales of substantial amounts of our common stock in the public markets, including by our Parent, or the perception that they might occur could reduce the price our Class A common stock might otherwise obtain and may dilute your voting power and your ownership interest in us
      After the completion of this offering, we will have                     outstanding shares of Class A common stock (                     shares of Class A common stock if the underwriters exercise in full their option to purchase additional shares). This number is comprised of all the shares of our Class A common stock that we are selling in this offering, which may be resold immediately in the public market.
      In addition, our Parent will own                     shares of our Class B common stock. It is anticipated that our directors, executive officers and our Parent will agree, with limited exceptions, that we and they will not directly or indirectly, without the prior written consent of the underwriters, offer to sell, sell or otherwise dispose of any of our common stock for a period of 180 days after the date of this prospectus. Subject to the selling restrictions described under “Shares Eligible for Future Sale” and “Underwriting,” our Parent could, from time to time, convert its Class B common stock into Class A common stock on a one-for-one basis and sell any or all of those shares of Class A common stock. Further, following the consummation of this offering, pursuant to the terms of a registration rights agreement that we expect to enter into with our Parent, our Parent and its permitted transferees will have the right to require us to register their common stock under the Securities Act of 1933, or the Securities Act, for sale into the public markets. Upon the effectiveness of any such registration statement, all shares covered by the registration statement will be freely transferable. Following the consummation of this offering, we also intend to file a registration statement on Form S-8 under the Securities Act to register an aggregate of                     shares of Class A common stock reserved for issuance under our Long-Term Incentive Plan. Subject to the exercise of issued and outstanding options, shares registered under the registration statement on Form S-8 will be available for sale into the public markets after the expiration of the 180-day lock-up agreements.
      We cannot predict what effect, if any, future sales of our common stock, or the availability of common stock for future sale, will have on the market price of our Class A common stock. Sales of substantial amounts of our common stock in the public market following our initial public offering, or the perception that such sales could occur, could adversely affect the market price of our Class A common stock and may make it more difficult for you to sell your Class A common stock at a time and price which you deem appropriate. The sale by our Parent of additional shares of Class A common stock in the public market, or the perception that such sales might occur, could reduce the price that our Class A common stock might otherwise obtain or could impair our ability to obtain capital through an offering of equity securities.
Our management has broad discretion as to the use of the net proceeds from this offering and may not use those proceeds in ways that will enhance the market value of our Class A common stock
      Our management has broad discretion as to the use of the net proceeds that we will receive from this offering. In the event management does not apply these funds effectively, your investment in our common stock may diminish in value.
We do not expect to pay dividends in the foreseeable future
      We currently anticipate that we will retain all of our future earnings, if any, to fund the operation and expansion of our business and to use as working capital and for other general corporate purposes. Our Board of Directors will have sole discretion to determine the dividend amount, if any, to be paid. Our Board of Directors will consider a number of factors, including applicable provisions of Delaware corporate law, our financial condition, capital requirements, funds generated from operations, future business prospects, applicable contractual restrictions and any other factors our Board may deem relevant.

30



Table of Contents

Our Parent’s ownership of our Class B common stock and the provisions of Delaware law and of our charter and by-laws may discourage a change of control that our stockholders may favor, which could negatively affect our stock price
      Following completion of this offering, our Parent will own 100% of our Class B common stock, which will represent approximately           % of our outstanding common stock after this offering, or approximately           % if the underwriters exercise in full their option to purchase additional shares. These shares collectively will represent           % of the combined voting power of our outstanding common stock (or           % if the underwriters exercise in full their option to purchase additional shares). Given its ownership interest, our Parent will be able to control the outcome of all matters submitted to our stockholders for approval, including the composition of our Board of Directors, and will be able to prevent a change in control of our company that our stockholders may otherwise favor.
      Further, provisions in our certificate of incorporation and by-laws and in the Delaware General Corporation Law may make it difficult and expensive for a third party to pursue a tender offer, change in control or takeover attempt that our management and Board of Directors oppose. Public stockholders that might desire to participate in one of these transactions may not have an opportunity to do so. Such anti-takeover provisions could substantially impede the ability of public stockholders to benefit from a change in control or to change our management and Board of Directors.
Investors purchasing Class A common stock in this offering will experience immediate and substantial dilution
      The assumed initial public offering price of our Class A common stock is substantially higher than the net tangible book value per outstanding share of our common stock immediately after this offering. As a result, you will pay a price per share that substantially exceeds the book value of our assets after subtracting our liabilities. Purchasers of our Class A common stock in this offering will incur immediate and substantial dilution of $           per share in the net tangible book value of our common stock from the assumed initial public offering price of $           per share, which is the mid-point of the estimated range set forth on the cover of this prospectus. If the underwriters exercise in full their option to purchase additional shares, there will be an additional dilution of $           per share in the net tangible book value of our common stock, assuming the same public offering price.

31



Table of Contents

 
FORWARD-LOOKING STATEMENTS
      This prospectus contains both historical and forward-looking statements. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. For example, statements concerning projections, predictions, expectations, estimates or forecasts and statements that describe our objectives, plans or goals are or may be forward-looking statements. These forward-looking statements reflect management’s current expectations concerning future results and events and generally can be identified by use of expressions such as “may,” “will,” “should,” “could,” “would,” “predict,” “potential,” “continue,” “expect,” “anticipate,” “future,” “intend,” “plan,” “foresee,” “believe,” “estimate,” and similar expressions, as well as statements in future tense.
      Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be different from any future results, performance and achievements expressed or implied by these statements. General economic, business or regulatory conditions affecting the healthcare, information technology and Internet industries being less favorable than expected and the other risks and uncertainties described under the headings “Risk Factors,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” “Business” and “Government Regulation,” could affect our future results, causing those results to differ materially from those expressed in our forward-looking statements. In addition, other unknown or unpredictable factors could also have material adverse effects on our future results.
      The forward-looking statements included in this prospectus are made only as of the date of this prospectus. We expressly disclaim any intent or obligation to update any forward-looking statements to reflect subsequent events or circumstances.
 
OUR USE OF MARKET AND INDUSTRY DATA
      This prospectus contains market and industry data and forecasts that we obtained from third-party industry publications and research firms, including Manhattan Research LLC, a leading Internet marketing research firm. Industry publications and studies generally state that the information contained therein has been obtained from sources believed to be reliable, but we cannot assure you as to the accuracy and completeness of such information. We have not independently verified any of the publications or studies prepared by third parties. The information contained in such publications or studies may prove to be inaccurate because of the way they were prepared and other limitations and uncertainties inherent in the data gathering processes. As a result, you should be aware that market, ranking and other similar information included in this prospectus, and estimates and beliefs based on such information, may be incorrect. Neither we nor the underwriters can guarantee the accuracy of such information contained in this prospectus.
      The following Manhattan Research reports are referenced in the Prospectus: (1) The 2005 Consumer Technology Adoption Market Trends Report (the Consumer Technology Report”); (2) The New Online Consumer Segmentation Report, dated July 2004, which was initiated and paid for by us (the Consumer Segmentation Report”); (3) The Taking the Pulse: Physicians and Emerging Information Technologies Report (the Taking the Pulse Report”); and (4) The Growth of the Internet and Its Increasing Influence on Consumer and Physician Health Decisions Report, dated July 2003, which was initiated and paid for by us (the Growth of the Internet Report”). We refer to each of the studies initiated by Manhattan Research, without our participation, as a “subscription study,” since these studies are available to their clients on a subscription basis.
      The Consumer Technology Report was conducted in 2004 and comprised a telephone survey of online and offline consumers over a sample size of 4,068, with a margin of error of +/-2.8%. The Consumer Segmentation Report was conducted in June and July of 2003 and comprised an online quantitative survey over a sample size of 411 physicians, with a margin of error of +/-4.9%, and a sample size of 500 online consumers, with a margin of error of +/-4.38%. The Taking the Pulse Report was conducted in 2004 and involved a survey of 1,201 practicing U.S. physicians, with a margin of error of +/-2.8%. The Growth of

32



Table of Contents

the Internet Report was conducted in June and July of 2003 and involved a telephone study of 1,505 consumers, with a margin of error of +/-2.5%, and a telephone study of 403 practicing physicians, with a margin of error of +/-4.9%.
 
OUR USE OF CERTAIN MEASURES OF USAGE OF THE WEBMD HEALTH NETWORK
      In this prospectus, we provide information regarding usage of The WebMD Health Network that we have calculated using an internal technology solution that identifies and monitors usage by individual computers. As used in this prospectus:
  •  A “unique user” during any calendar month is an individual computer that accesses a Web site in The WebMD Health Network during the course of such calendar month. Accordingly, with respect to such calendar month, once a “unique user” accesses that Web site in The WebMD Health Network, the user is included in the total number of “unique users” for that month. Similarly, with respect to any calendar month, a computer accessing a specific Web site in The WebMD Health Network may only be counted once as a single “unique user” regardless of the number of times such user accesses that Web site or the number of individuals who may use such computer. However, if that computer accesses more than one site within The WebMD Health Network during a calender month, it will be counted once for each such site. A computer that does not access any of the Web sites in The WebMD Health Network during a particular calendar month is not included in the total number of “unique users” for that calendar month, even if such computer has in the past accessed one or more of these Web sites.
 
  •  A “page view” is the Web page that is sent to the browser of a computer user upon a single request made by such user and received by a server in The WebMD Health Network.
 
  •  With respect to any given time period, “aggregate page views” are the total number of “page views” during such time period on all of the Web sites in The WebMD Health Network. “Aggregate page views” do not include page views from our private portals.

33



Table of Contents

 
USE OF PROCEEDS
      The net proceeds from the sale of the shares of the Class A common stock offered by us will be approximately $           million, based on an estimated initial public offering price of $           per share (the mid-point of the range set forth on the cover page of this prospectus), after deducting the underwriting discounts and commissions and estimated offering expenses payable by us.
      The primary purposes of the offering are to create a public market for our common stock and to obtain additional capital. We will be retaining all of the net proceeds of the offering and expect to use those proceeds for working capital and general corporate purposes, including capital expenditures and acquisitions. We have no present commitments with respect to any future acquisitions. Management will have broad discretion as to the use of the net proceeds from this offering.
      The amounts actually expended for each purpose and the timing of such expenditures will depend on a number of factors, including our realization of the different elements of our growth strategy and the amount of cash generated by our operations. Pending their use, the proceeds of the offering will be invested in interest-bearing securities.
 
DIVIDEND POLICY
      We have never declared or paid dividends on our common stock. Following consummation of this offering, we do not intend to pay any cash dividends on our common stock in the foreseeable future. Instead, we currently anticipate that we will retain all of our future earnings, if any, to fund the operation and expansion of our business and to use as working capital and for other general corporate purposes. Our Board of Directors will have sole discretion to determine whether to pay dividends in the future based on conditions then existing, including our earnings, financial condition and capital requirements, the availability of third-party financing and any economic and other conditions that our Board of Directors may deem relevant. Pursuant to our certificate of incorporation, holders of our Class A common stock and Class B common stock will share equally on a per share basis in any dividend declared on our common stock by our Board of Directors. See “Description of Capital Stock — Dividend Rights.”

34



Table of Contents

 
CAPITALIZATION
      The following table sets forth our cash and cash equivalents and our capitalization as of March 31, 2005:
  •  on an actual basis;
 
  •  on an “as adjusted” basis to give effect to (1) the sale of the shares of our Class A common stock in this offering and the receipt of the estimated net proceeds after deducting underwriting discounts and commissions and estimated offering expenses, (2) the reclassification of Owner’s net investment to Stockholder’s equity, reflecting the contribution to capital of net amounts due to our Parent and (3) the conversion of our outstanding shares of common stock into shares of our Class B common stock.
      You should read this table together with the “Use of Proceeds,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” “Description of Capital Stock,” our combined consolidated financial statements, our pro forma financial statements and the individual financial statements of certain acquired businesses, along with the notes thereto, included elsewhere in this prospectus. All amounts in the following table are in thousands, except per share data.
                     
    As of March 31, 2005
     
    Actual   As Adjusted
         
    (unaudited)
Cash and cash equivalents
  $ 3,840     $    
             
Stockholders’ equity(1):
               
Preferred stock, 50,000 shares authorized (actual and as adjusted); no shares issued and outstanding (actual and as adjusted)
           
Class A common stock, $.01 par value per share, 500,000 shares authorized (actual and as adjusted);            shares issued and outstanding (actual);            shares issued and outstanding (as adjusted)
               
Class B common stock, $.01 par value per share, 150,000 shares authorized (actual and as adjusted);            shares issued and outstanding (actual);            shares issued and outstanding (as adjusted)
               
Additional paid-in capital
               
Accumulated deficit
               
Owner’s net investment
    124,839          
             
 
Total stockholders’ equity
    124,839          
             
   
Total capitalization
  $ 124,839     $    
             
 
(1)  Excludes                  shares of our Class A common stock reserved for grants under our incentive compensation plans. Following this offering, we expect to make initial grants in respect of         shares of our Class A common stock, of which                 will be in the form of options to purchase shares of our Class A common stock with an exercise price equal to the initial public offering price per share, and                 will be in the form of restricted Class A common stock.

35



Table of Contents

 
DILUTION
      If you invest in our Class A common stock, your interest will be diluted to the extent of the difference between the initial public offering price per share of our Class A common stock and the pro forma net tangible book value per share of our common stock after the offering. Dilution results from the fact that the per share offering price of the common stock is substantially in excess of the net tangible book value per share attributable to the existing sole stockholder for the currently outstanding stock.
      Our pro forma net tangible book value at March 31, 2005, after giving effect to our formation as a Delaware corporation and assuming that our Parent converted all outstanding shares of our Class B common stock into                      shares of Class A common stock, was $           million, or $           per share of common stock. Pro forma net tangible book value per share represents the amount of total tangible assets less total liabilities, divided by the number of shares of Class A common stock outstanding.
      After giving effect to our sale of                      shares of our Class A common stock offered by this prospectus at an estimated initial public offering price of $           per share (the mid-point of the range set forth on the cover of this prospectus) and after deducting the underwriting discounts and commissions and estimated offering expenses payable by us, our pro forma net tangible book value as of March 31, 2005, after giving effect to our formation as a Delaware corporation and assuming that our Parent converted all outstanding shares of our Class B common stock into                      shares of Class A common stock, would have been $           million, or $           per share of Class A common stock. This represents an immediate increase in pro forma net tangible book value of $           per share to our Parent, currently our sole stockholder, and an immediate dilution of $           per share to new investors purchasing the Class A common stock in this offering. The following table illustrates this per share dilution:
                   
Assumed initial public offering price per share of Class A common stock
          $    
 
Pro forma net tangible book value per share of Class A common stock at March 31, 2005
               
 
Increase in pro forma net tangible book value per share of Class A common attributable to new investors purchasing Class A common stock in this offering
               
             
Pro forma net tangible book value per share of common stock after this offering
               
             
Pro forma dilution per share of common stock to new investors(1)
          $    
             
 
(1)  If the underwriters’ option to purchase additional shares is exercised in full, the dilution per share to new investors will be $         per share.
     The following table summarizes, on a pro forma basis as of March 31, 2005, the differences between our Parent (currently our sole stockholder) and new investors with respect to the number of shares of Class A common stock purchased from us, the total consideration paid and the average price per share paid before deducting the underwriting discounts and commissions and our estimated offering expenses, assuming an initial public offering price of $           per share and assuming that our Parent converted all outstanding shares of our Class B common stock into                      shares of Class A common stock as of the date of this offering.
                                           
        Total    
    Shares Purchased   Consideration   Average
            Price per
    Number   Percent   Amount   Percent   Share
                     
    (Dollars in thousands, except per share amount)
Our Parent
                  $               $    
Investors purchasing common stock in the offering
                  $               $    
                               
 
Total
            100%     $         100%          

36



Table of Contents

 
SELECTED COMBINED CONSOLIDATED FINANCIAL INFORMATION
      We present below our selected combined consolidated financial data. The selected combined consolidated statement of operations for each of the years in the three-year period ended December 31, 2004 and the selected combined consolidated balance sheet data as of December 31, 2003 and 2004 have been derived from the audited financial statements of WebMD Health Holdings, Inc. included elsewhere in this prospectus. The selected historical combined consolidated statement of operations data for the year ended December 31, 2001 and the combined consolidated balance sheet data as of December 31, 2001 and 2002 have been derived from our unaudited combined consolidated financial statements that are not included in this prospectus. The combined consolidated statement of operations data for the three months ended March 31, 2005 and 2004 and the combined consolidated balance sheet data as of March 31, 2005 have been derived from our unaudited combined consolidated financial statements included elsewhere in this prospectus. Our unaudited financial information was prepared on a basis consistent with that used in preparing our audited combined consolidated financial statements and includes all adjustments, consisting of normal and recurring items, that we consider necessary for a fair presentation of the financial position and results of operations for the unaudited periods.
      Our Parent managed its operations as a single business segment from its inception in 1995 until 2001 when, as a result of a restructuring plan, it segregated its business into multiple segments. As a result of this restructuring plan, as of January 1, 2001, our operations were identified and managed as a separate segment of our Parent. The Internet operations that were unrelated to our Parent’s other segments were identified and established as the WebMD Health segment, which now comprises our company. Our combined consolidated results of operations and balance sheet data as of and for the year ended December 31, 2000 are not available without unreasonable effort and expense. It is impracticable to identify our results of operations for our company for periods prior to 2001 because our business was commingled with other operations of our Parent. We do not believe that comparisons to financial data for the year ended December 31, 2000 will have a material impact on the ability to understand the financial results and condition and related trends, because of the significant changes in our business since 2000, including our 2001 restructuring and related charges and the number of acquisitions in 2002, 2003, 2004 and the first quarter of 2005.
      You should read the following selected combined consolidated financial data in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” the combined consolidated financial statements and notes thereto and the unaudited pro forma financial statements and related notes, all included elsewhere in this prospectus.
                                                   
        Three Months Ended
    Years Ended December 31,   March 31,
         
    2001   2002   2003   2004   2004   2005
                         
    (in thousands, except share and per share data)
Combined Consolidated Statements of Operations Data:                                        
Revenue
  $ 74,626     $ 84,203     $ 110,152     $ 134,148     $ 26,266     $ 33,761  
Costs and expenses:
                                               
 
Cost of operations
    76,082       47,888       46,998       52,377       11,207       14,895  
 
Sales and marketing
    85,207       49,033       47,917       49,315       11,585       10,988  
 
General and administrative
    28,332       15,690       18,016       20,165       4,979       6,540  
 
Depreciation and amortization
    883,923       2,486       4,463       5,620       1,204       2,233  
 
Impairment of long-lived and other assets
    1,415,888                                
 
Restructuring and integration charge (benefit)
    114,918       (5,850 )                        
 
Other income
          (823 )                        
                                     
Income (loss) before income tax provision
    (2,529,724 )     (24,221 )     (7,242 )     6,671       (2,709 )     (895 )
 
Income tax provision
    104       140       183       210       44       61  
                                     
Net income (loss)
  $ (2,529,828 )   $ (24,361 )   $ (7,425 )   $ 6,461     $ (2,753 )   $ (956 )
                                     
Pro forma income (loss) per common share — basic and diluted(1)
  $       $       $       $       $       $    
                                     
Pro forma weighted-average common shares outstanding — basic and diluted(1)
                                               
                                     

37



Table of Contents

                                         
    As of December 31,   As of
        March 31,
    2001   2002   2003   2004   2005
                     
    (in thousands)
Combined Consolidated Balance Sheets Data:
                                       
Cash and cash equivalents
  $ 520     $ 149     $ 358     $ 3,456     $ 3,840  
Working capital (deficit)
    (3,642 )     (547 )     3,384       9,119       2,665  
Total assets
    132,522       127,529       120,630       146,496       173,274  
Owner’s net investment
    92,045       86,426       85,527       100,737       124,839  
 
(1)  The computation of pro forma basic and diluted income (loss) per share is based on an anticipated                      shares outstanding upon the completion of this offering.

38



Table of Contents

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS
      This management’s discussion and analysis of financial condition and results of operations contains forward-looking statements that involve risks and uncertainties. Please see “Forward-Looking Statements” for a discussion of the uncertainties, risks and assumptions associated with these statements. The results of operations for the periods reflected herein are not necessarily indicative of results that may be expected for future periods, and our actual results may differ materially from those discussed in the forward-looking statements as a result of various factors, including but not limited to those listed under “Risk Factors” and included elsewhere in this prospectus. In this management’s discussion and analysis of financial condition and results of operations, or MD&A, dollar amounts are in thousands.
Overview
      MD&A is a supplement to our combined consolidated financial statements and notes thereto included elsewhere in this prospectus to provide an understanding of our results of operations and financial condition. Our MD&A is organized as follows:
  •  Introduction. This section provides a general description of our company and operating segments, key trends affecting demand for our online services, a description of the basis of presentation of our financial statements, a summary of the acquisitions we completed during the current year and the last three years, and a discussion of how seasonal factors may impact the timing of our revenue.
 
  •  Critical Accounting Policies and Estimates. This section discusses those accounting policies that both are considered important to our financial condition and results of operations, and require us to exercise subjective or complex judgments in their application. In addition, all of our significant accounting policies, including our critical accounting policies, are summarized in Note 2 to the combined consolidated financial statements included in this prospectus.
 
  •  Transactions with Our Parent. This section describes the services that we receive from our Parent and the costs of these services, as well as the fees we charge our Parent for advertising services.
 
  •  Results of Operations and Results of Operations by Operating Segment. These sections provide our analysis and outlook for the significant line items on our combined consolidated statements of operations, on both a company-wide and a segment-by-segment basis.
 
  •  Liquidity and Capital Resources. This section provides an analysis of our liquidity and cash flows, as well as a discussion of our commitments that existed as of December 31, 2004.
 
  •  Recent Accounting Pronouncements. This section provides a summary of the most recent authoritative accounting standards and guidance that have either been recently adopted by our company or may be adopted in the future.
Introduction
Our Company
      We are a leading provider of health information services to consumers, physicians and healthcare professionals. We have aligned our business into two operating segments as follows:
  •  Online Services. We provide both public and private online portals. Our public portals generate revenue primarily through the sale of advertising and sponsorship products, including CME services. Our sponsors and advertisers include pharmaceutical, biotechnology, medical device and consumer products companies. Our private portals for employers and health plans provide information and services that enable their employees and members to make more informed benefit, provider and treatment decisions. We generate revenue from private portals through the licensing of our private portals to employers and health plans. We also distribute our online content and services to other

39



Table of Contents

  entities and generate revenue from these arrangements through the sale of advertising and sponsorship products and content syndication fees.
 
  •  Publishing Services. We publish: ACP Medicine and ACS Surgery: Principles of Practice, our medical reference textbooks; The Little Blue Book, a physician directory; and WebMD the Magazine, a consumer publication launched in early 2005 that we distribute free of charge to physician office waiting rooms. We generate revenue from sales of subscriptions to our medical reference publications, from sales of The Little Blue Book directories and from advertisements in those directories, as well as from sales of advertisements in WebMD the Magazine. Our Publishing Services segment is a complementary business to our Online Services and extends the reach of our brand and our influence with health-involved consumers and clinically-active physicians.

Key Trends Affecting Demand for Our Online Services
      Demand for our online services is affected by the continuing evolution of the Internet and by trends affecting the healthcare industry, including changes in healthcare regulation. The key trends that are affecting that demand and, as a result are influencing our current strategies are:
  •  Consumers, Physicians and Healthcare Professionals Are Increasingly Turning to the Internet. The Internet is transforming the way health and medical information is accessed by consumers, physicians and healthcare professionals. Over the past several years, usage of our online services by consumers, physicians and healthcare professionals has grown significantly. The monthly average number of unique users for The WebMD Health Network was 17.1 million in 2002, 20.4 million in 2003, 21.8 million in 2004 and 23.8 million in the first quarter of 2005. These users generated aggregate page views of 1.3 billion in 2002, 1.7 billion in 2003, 2.0 billion in 2004 and 588 million in the first quarter of 2005. While we cannot provide assurance that usage will grow as quickly as it has during the past several years, we intend to continue to provide high quality and timely content and interactive services and to continue to increase awareness of our brand.
 
  Increased Online Marketing and Education Spending for Healthcare Products. Pharmaceutical, biotechnology and medical device companies spend large amounts each year marketing their products and educating consumers and physicians about them, only a small portion of which is currently spent for online services. We believe that these companies are becoming increasingly aware of the effectiveness of the Internet relative to traditional media in providing appropriate health and clinical information to inform consumers and physicians about their products. We believe the increasing awareness of the value of the Internet is likely to result in continued increases in demand for our services from those advertisers and sponsors.
 
  •  Continued Rapid Increases in Healthcare Costs. In response to rising healthcare costs, employers and health plans have been changing benefit plan designs to increase consumer out-of-pocket costs and have taken other steps to motivate their members and employees to evaluate their healthcare decisions more carefully in order to be more cost effective. This has led employers and health plans to enhance wellness programs and to take steps to provide healthcare information and education to employees and members, including through the use of online services of the types we provide through our private portals. We expect the efforts to control healthcare costs to continue and to create opportunities for additional revenue from providing existing and new products and services through our private portals and our public portals.
      In addition, there are other trends that we believe may become more important over the next several years, including the increasing focus at various levels of government on the potential benefits of increased use of healthcare information technology and related services.
Basis of Presentation
      Our Parent managed its operations as a single segment from its inception in 1995 until 2001 when, as a result of a restructuring plan, it segregated its business into multiple segments. As a result of this

40



Table of Contents

restructuring plan, as of January 1, 2001, our operations were identified and managed as a separate segment of our Parent. The Internet operations that were unrelated to our Parent’s other segments were identified and established as its WebMD Health business segment (then known as Portal Services), which now comprises our company.
      Our combined consolidated financial statements have been derived from the consolidated financial statements and accounting records of our Parent, principally representing the WebMD Health segment, using the historical results of operations, and historical basis of assets and liabilities of the WebMD Health related businesses. Management believes the assumptions underlying the combined consolidated financial statements are reasonable. However, the combined consolidated financial statements included herein may not necessarily reflect our results of operations, financial position and cash flows in the future or what our results of operations, financial position and cash flows would have been had we been a stand-alone company during the periods presented.
Acquisitions
      On March 14, 2005, we acquired HealthShare Technology, Inc., which provides online tools that compare cost and quality measures of hospitals for use by consumers, providers and health plans. We acquired HealthShare for a total purchase consideration of approximately $29,783, comprised of $29,533 in cash, net of cash acquired and $250 of estimated acquisition costs. In connection with the preliminary allocation of the purchase price and intangible asset valuation, we recorded goodwill of $23,141 and an intangible asset of $10,000 related to content, with an estimated useful life of three years. In addition, we have agreed to pay up to an additional $5,000 during the three months ending March 31, 2006 if HealthShare reaches certain revenue thresholds for the calendar year 2005. The results of operations of HealthShare are included in our Online Services segment beginning March 14, 2005, the closing date of the acquisition.
      In 2004, we acquired two companies, MedicineNet, Inc. and RxList, LLC, which we refer to as the 2004 Acquisitions.
      On December 24, 2004, we acquired MedicineNet, a health information site for consumers, for a total purchase consideration of approximately $17,034, comprised of $16,394 in cash, net of cash acquired, $338 to be paid during 2005 and $302 of estimated acquisition costs. In connection with the preliminary allocation of the purchase price and intangible asset valuation, we recorded goodwill of $8,929 and intangible assets of $7,200 related to content, customer relationships and acquired technology, with estimated useful lives ranging from two to three years. In addition, we have agreed to pay up to an additional $15,000 during the three months ending March 31, 2006, if the number of page views on MedicineNet’s Web sites exceeds certain thresholds during the calendar year 2005. The results of operations of MedicineNet are included in our Online Services segment.
      On October 1, 2004, we acquired RxList, a privately held operator of an online drug directory, for a total purchase consideration of approximately $5,455, comprised of $4,500 in cash, $500 to be paid during 2006 and $455 of estimated acquisition costs. In connection with the preliminary allocation of the purchase price and intangible asset valuation, we recorded goodwill of $4,420 and an intangible asset of $1,054 related to content, with an estimated useful life of five years. In addition, we have agreed to pay up to an additional $2,500 during each of the three month periods ending March 31, 2006 and 2007, if the number of page views on RxList’s Web sites exceeds certain thresholds during each of the three month periods ending December 31, 2005 and 2006, respectively. The results of operations of RxList are included in our Online Services segment.
      In 2003, we acquired the companies that comprise The Little Blue Book and we acquired the assets of Optate, Inc., which we refer to as the 2003 Acquisitions.
      On May 29, 2003, we acquired The Little Blue Book, a company that maintains a database containing physician practice information and publishes a pocket-sized reference book containing physician practice and contact information, for a total purchase consideration of approximately $10,061, comprised of $9,926 in cash, net of cash acquired and $135 of acquisition costs. In connection with the initial allocation of the

41



Table of Contents

purchase price, we recorded goodwill of $8,545 and intangible assets of $2,815 related to trade name, customer relationships and acquired technology, with estimated useful lives of three to seven years. In addition, we paid an additional purchase price of $1,500 and $1,000 in April 2004 and 2005, respectively, as a result of achieving certain financial milestones during 2003 and 2004, with such payments being recorded as increases to goodwill. The results of operations of The Little Blue Book are included in our Publishing Services segment.
      On April 30, 2003, we acquired the assets of Optate, a provider of online healthcare benefit decision-support tools and solutions to its clients through online technology, for a total purchase consideration of approximately $4,052, comprised of $4,000 in cash and $52 of acquisition costs. In connection with the initial allocation of the purchase price, we recorded goodwill of $4,070 and an intangible asset of $710 related to customer relationships, with an estimated useful life of five years. The results of operations of Optate are included in our Online Services segment.
      On October 31, 2002, we acquired WellMed, a provider of online healthcare decision-support and health management tools for use by consumers, for a total purchase consideration of approximately $19,013, comprised of $18,763 in cash, net of cash acquired and $250 of acquisition costs. We refer to this as the 2002 Acquisition. In connection with the allocation of the purchase price, we recorded goodwill of $18,380 and an intangible asset of $2,700 related to acquired unpatented technology, with an estimated useful life of three years. The results of operations of WellMed are included in our Online Services segment.
Seasonality
      The timing of our revenues is affected by seasonal factors. Advertising and sponsorship revenues within our Online Services segment are seasonal, primarily as a result of the annual budget approval process of the advertising and sponsorship clients of our public portals. This portion of our revenues is usually the lowest in the first quarter of each calendar year, and increases during each consecutive quarter throughout the year. Our private portal licensing revenues are historically highest in the second half of the year as new customers are typically added during this period in conjunction with their annual open enrollment periods for employee benefits. Finally, the annual distribution cycle within our Publishing Services segment results in approximately two thirds of our revenue in this segment being recognized in the second and third quarter of each calendar year. The timing of revenues in relation to our expenses, much of which does not vary directly with revenue, has an impact on cost of operations, sales and marketing and general and administrative expenses as a percentage of revenue in each calendar quarter during the year.
Critical Accounting Policies and Estimates
      Our discussion and analysis of our financial condition and results of operations are based upon our combined consolidated financial statements and notes to combined consolidated financial statements, which were prepared in conformity with U.S. generally accepted accounting principles. The preparation of the combined consolidated financial statements requires us to make estimates and assumptions that affect the amounts reported in the combined consolidated financial statements and accompanying notes. We base our estimates on historical experience, current business factors, and various other assumptions that we believe are necessary to form a basis for making judgments about the carrying values of assets and liabilities and disclosure of contingent assets and liabilities. We are subject to uncertainties such as the impact of future events, economic, environmental and political factors, and changes in our business environment; therefore, actual results could differ from these estimates. Accordingly, the accounting estimates used in preparation of our financial statements will change as new events occur, as more experience is acquired, as additional information is obtained and as our operating environment changes. Changes in estimates are made when circumstances warrant. Such changes in estimates and refinements in estimation methodologies are reflected in reported results of operations; if material, the effects of changes in estimates are disclosed in the notes to our combined consolidated financial statements.

42



Table of Contents

      We evaluate our estimates on an ongoing basis, including those related to revenue recognition, the allowance for doubtful accounts, the carrying value of prepaid advertising, the carrying value of long-lived assets (including goodwill and intangible assets), the amortization period of long-lived assets (other than goodwill), the carrying value, capitalization and amortization of software development costs, the provision for income taxes and related deferred tax accounts, certain accrued expenses and contingencies, transactions with Parent and the value attributed to warrants issued for services.
      We believe the following reflects our critical accounting policies and our more significant judgments and estimates used in the preparation of our combined consolidated financial statements:
  •  Revenue Recognition. Revenues from advertising are recognized as advertisements are delivered or as publications are distributed. Revenues from sponsorship arrangements, content syndication and distribution arrangements and licenses of our healthcare management tools and private online portals are recognized ratably over the term of the applicable agreement. Revenue from the sponsorship of CME is recognized over the period we deliver the minimum number of CME credit hours required by the applicable agreements. Subscription revenue is recognized over the subscription period. When contractual arrangements contain multiple elements, revenue is allocated to the elements based on their relative fair values, determined using prices charged when elements are sold separately.
 
  •  Long-Lived Assets. Our long-lived assets consist of property and equipment, goodwill and other intangible assets. Goodwill and other intangible assets arise from the acquisitions we have made. The amount assigned to intangible assets is subjective and based on our estimates of the future benefit of the intangible assets using accepted valuation techniques, such as discounted cash flow and replacement cost models. Our long-lived assets, other than goodwill, are amortized over their estimated useful lives, which we determined based on the consideration of several factors including the period of time the asset is expected to remain in service. We evaluate the carrying value and remaining useful lives of long-lived assets, other than goodwill, whenever indicators of impairment are present. We evaluate the carrying value of goodwill annually, and whenever indicators of impairment are present. We use a discounted cash flow approach to determine the fair value of goodwill. There was no impairment of goodwill noted as a result of our impairment testing in 2002, 2003 or 2004.
 
  •  Deferred Tax Assets. Our deferred tax assets are comprised primarily of net operating loss carryforwards. At December 31, 2004, we had net operating loss carryforwards of approximately $607,000. Subject to certain limitations, these loss carryforwards may be used to offset taxable income in future periods, reducing the amount of taxes we might otherwise be required to pay. Due to a lack of a history of generating taxable income, we record a valuation allowance equal to 100% of our net deferred tax assets. In the event that we are able to generate taxable earnings in the future and determine it is more likely than not that we can realize our deferred tax assets, an adjustment to the valuation allowance would be made which may increase income in the period that such determination is made, and may decrease income in subsequent periods.
 
  •  Transactions with Our Parent. As discussed further below, our expenses reflect a services fee for costs related to corporate services provided by our Parent. Our expenses also reflect healthcare expenses related to the cost of our Parent’s healthcare plans and stock compensation expense related to restricted stock awards and other stock compensation. Our sales and marketing expense reflects an allocation to our Parent for the utilization by it of advertising services available to us from News Corporation. We and our Parent consider the services fee, healthcare expenses and stock compensation, as well as the allocation of advertising services to our Parent, to be a reasonable estimate of the utilization of the services.
Transactions with Our Parent
      Our expenses reflect a services fee for costs related to corporate services provided by our Parent for accounting, tax, treasury, legal, human resources, certain information technology functions and other services. Costs allocated include compensation related costs, insurance and audit fees, leased property,

43



Table of Contents

facilities costs, professional fees, software maintenance and telecommunication costs. The services fee is based on our Parent’s incurred costs of such services utilized by us.
      A portion of the services fee is comprised of costs identified for dedicated employees managed centrally by our Parent’s corporate management for certain of its functions across all of its segments. The portion of the fee charged for dedicated employees includes a charge for their salaries, plus an overhead charge for these employees calculated based on a pro rata portion of their salaries to total salaries within the function. Prior to completion of the offering, some of the dedicated employees that have been centrally managed by our Parent are expected to be transferred to us and the services fee will be reduced and our expenses will be increased as a result of the transfer. The other portion of the services fee is also comprised of an estimate of the cost of shared services utilized by us calculated primarily based on an allocation of total employees of both us and our Parent or other reasonable measures of allocation.
      Our expenses also reflect healthcare expenses related to the cost of our Parent’s healthcare plans and stock compensation expense related to restricted stock awards and other stock compensation. Our sales and marketing expense reflects an allocation to our Parent for the utilization by our Parent of advertising services available to us from News Corporation. We and our Parent consider the types of costs considered as well as the allocation methodology of the services fee, healthcare expenses, stock compensation, and the allocation of advertising services to our Parent, to be a reasonable estimate of the utilization of the services. Our cost and benefit received as a stand-alone company would likely be different than the amounts reflected in the combined consolidated statements of operations. The costs we would incur as a standalone entity would be higher due to our inability to duplicate the efficiencies achieved by our Parent as a result of its ability to provide certain of these services at greater volumes in a shared service model across all of its business segments.
      The above costs and allocation methodology will be used as a basis for determining the service fee under the services agreement that we expect to enter into with our Parent, prior to the completion of this offering. It is our Parent’s intention that, under the services agreement, our Parent will receive an amount that reasonably approximates its cost of providing services to us. Our Parent has agreed to make the services available to us for up to 5 years. However, we will not be required, under the services agreement, to continue to obtain services from our Parent. In the event we wish to receive those services from a third party or provide them internally, we will have the option to terminate services, in whole or in part, at any time we choose to do so, generally by providing, with respect to the specified services or groups of services, 60 days’ notice and, in some cases, paying a termination fee not to exceed $30, to cover costs of our Parent relating to the termination.
      We also expect to enter into several agreements pursuant to which our Parent or one or more of its subsidiaries will be a customer for some of our services, including our private portal services. The terms of these agreements will be determined by our Parent and are expected to be substantially similar to agreements we have or could have with third parties with respect to those services.
      The combined consolidated statements of operations include expense allocations for the following:
Charges from Our Company to Our Parent
  •  Advertising Expense. Our Parent utilizes the advertising services available to us from News Corporation which are included in prepaid advertising within the accompanying combined consolidated balance sheets. We allocate costs to our Parent related to the utilization of this asset by our Parent. This charge includes a proportional allocation based on the number of our Parent’s operating segments identified in each advertisement and an allocation of cost to our Parent relating to promotion of the WebMD brand. Our portion of the advertising services utilized is reflected in sales and marketing expense and is reported net of what is charged to our Parent.

44



Table of Contents

Charges from Our Parent to Our Company
  •  Corporate Services. We are charged a services fee for costs related to corporate services provided by our Parent. These amounts are reflected in general and administrative expenses within the accompanying combined consolidated statements of operations.
 
  •  Healthcare Expense. We are charged for healthcare expense for our employees’ participation in our Parent’s healthcare plans. Healthcare expense is charged based on the number of total employees of our company and reflects our Parent’s average cost of these benefits per employee. Healthcare expense is reflected in the accompanying combined consolidated statements of operations in the same expense caption as the related salary costs of those employees.
 
  •  Stock Compensation Expense. Stock compensation expense is related to restricted stock awards in our Parent’s common stock that have been granted to certain of our employees and stock options assumed or issued in connection with certain acquisitions with exercise prices less than the fair market value of our Parent’s common stock on the date of grant. Stock compensation expenses are allocated on a specific employee identification basis. Stock compensation is reflected in the accompanying combined consolidated statements of operations in the same expense caption as the related salary costs of those employees. We expect that stock compensation expense allocated to us by our Parent will increase significantly when we and our Parent adopt the new share-based payment expensing rules under SFAS 123R.
        The following table summarizes the expense allocations reflected in our combined consolidated financial statements:
                                           
        Three Months
    Years Ended December 31,   Ended March 31,
         
    2002   2003   2004   2004   2005
                     
Charges from our company to our Parent:
                                       
 
Advertising expense
  $ 5,550     $ 7,807     $ 4,702     $ 1,287     $ 875  
Charges from our Parent to our company:
                                       
 
Corporate services — specific identification
    3,331       3,377       3,618       760       792  
 
Corporate services — shared service allocation
    3,089       2,882       2,973       691       829  
 
Healthcare expense
    1,548       1,743       2,357       553       759  
 
Stock compensation expense
    2,665       1,597       1,749       279       483  

45



Table of Contents

Results of Operations
      The following table sets forth our combined consolidated statements of operations data and expresses that data as a percentage of revenue for the periods presented (amounts in thousands):
                                                                                   
    Years Ended December 31,   Three Months Ended March 31,
         
    2002   2003   2004   2004   2005
                     
                            (unaudited)
Revenue
  $ 84,203       100.0 %   $ 110,152       100.0 %   $ 134,148       100.0 %   $ 26,266       100.0 %   $ 33,761       100.0 %
Costs and expenses:
                                                                               
 
Cost of operations
    47,888       56.9       46,998       42.7       52,377       39.0       11,207       42.7       14,895       44.1  
 
Sales and marketing
    49,033       58.2       47,917       43.5       49,315       36.8       11,585       44.1       10,988       32.6  
 
General and administrative
    15,690       18.6       18,016       16.4       20,165       15.0       4,979       18.9       6,540       19.4  
 
Depreciation and amortization
    2,486       3.0       4,463       4.0       5,620       4.2       1,204       4.6       2,233       6.6  
 
Restructuring and integration benefit
    (5,850 )     (6.9 )                                                
 
Other income
    (823 )     (1.0 )                                                
                                                             
Income (loss) before income tax provision
    (24,221 )     (28.8 )     (7,242 )     (6.6 )     6,671       5.0       (2,709 )     (10.3 )     (895 )     (2.7 )
 
Income tax provision
    140       0.1       183       0.1       210       0.2       44       0.2       61       0.1  
                                                             
Net income (loss)
  $ (24,361 )     (28.9 )%   $ (7,425 )     (6.7 )%   $ 6,461       4.8 %   $ (2,753 )     (10.5 )%   $ (956 )     (2.8 )%
                                                             
      Revenue is derived from our two business segments: Online Services and Publishing Services. Our Online Services segment derives revenue from advertising, sponsorship, including online CME services, content syndication and distribution, and licenses of private online portals to employers and healthcare payers. Included in our Online Services’ revenue are revenues related to our agreements with News Corporation and AOL:
  •  We licensed our content to News Corporation for use across News Corporation’s media properties for four years ending in January 2005, for cash payments totaling $12,000 per contract year.
 
  •  Our company and AOL share certain revenue from advertising, commerce and programming on the health channels of certain AOL online sites and on a co-branded service we created for AOL. The original term of the agreement was for three years expiring May 2004. We had the right to extend the original agreement for an additional three-year term if certain thresholds were not achieved during the original three-year term. These thresholds were not achieved and we exercised our right to extend the contract term until May 2007. Under the terms of the extension, our revenue share is subject to a minimum annual guarantee. Included in the accompanying combined consolidated statements of operations, for the years ended December 31, 2002, 2003 and 2004 and for the three months ended March 31, 2004 and 2005 is revenue of $4,159, $5,087, $7,242, $1,557 and $3,379, respectively, which represents sales to third parties of advertising and sponsorship on the AOL health channels, primarily sold through our sales efforts. Also included in revenue during 2004 and during the three months ended March 31, 2005 is $3,754 and $1,243, respectively, related to the guarantee discussed above.
Our Publishing Services segment derives revenue from sales of, and advertising in, physician directories, subscriptions to professional medical reference textbooks, broadcast fax services, and advertisements in our consumer publication distributed to physician waiting rooms.
      Our customers include pharmaceutical, biotechnology, medical device and consumer products companies, as well as employers and health plans. In addition, our physician directories and reference text book are sold to physicians and other healthcare providers.

46



Table of Contents

      Our discussions throughout MD&A make references to certain non-cash expenses. We consider non-cash expenses to be those expenses that result from the issuance of our Parent’s equity instruments. The following is a summary of our principal non-cash expenses:
  •  Non-cash advertising expense. Expense related to the usage of our prepaid advertising inventory that we received from News Corporation in exchange for equity instruments our Parent issued in connection with an agreement our Parent entered into with News Corporation in 1999 and subsequently amended in 2000. Our non-cash advertising expense related to the usage of the prepaid advertising is included in cost of operations when we utilize this advertising in conjunction with online advertising and sponsorship programs, and is included in sales and marketing expense when we utilize the asset for promotion of our brand. The portion of the non-cash expense that is included in sales and marketing expense is reflected net of the expense we charge to our Parent in connection with their usage of this asset.
 
  •  Non-cash distribution expense. Expense related to the amortization of a warrant that our Parent issued to AOL as part of a strategic alliance our Parent entered into with Time Warner in May 2001 under which our company became the primary provider of healthcare content, tools and services for use on certain AOL properties.
 
  •  Non-cash stock compensation expense. Expense related to restricted stock awards in our Parent’s common stock that have been granted to certain of our employees as well as stock options assumed in connection with certain acquisitions in 2000 and options granted in 2000 with exercise prices less than the fair market value of our Parent’s stock on the date of grant. Non-cash stock compensation expense is reflected in the accompanying combined consolidated statements of operations in the same expense captions as the related salary costs of the respective employees.
      Cost of operations consists of costs related to services and products we provide to customers and costs associated with the operation and maintenance of our public and private portals. These costs include editorial and production, Web site operations and development, and costs related to the production and distribution of our publications. These costs consist of expenses related to compensation, non-cash stock compensation, creating and licensing content, telecommunication, leased properties, printing and distribution, and non-cash advertising expenses related to the sale of offline advertising through our media partners.
      Sales and marketing expense consists primarily of advertising, product and brand promotion, salaries and related expenses, and non-cash stock compensation. These expenses include items related to salaries and related expenses of account executives, account management and marketing personnel, costs and expenses for marketing programs, and fees for professional marketing and advertising services. Also included in sales and marketing expense are non-cash advertising and distribution expenses related to services acquired in exchange for equity securities of our Parent in connection with our arrangements with News Corporation and AOL.
      General and administrative expense consists primarily of salaries, non-cash stock compensation and related expenses of administrative, finance, legal, information technology, human resources and executive personnel. These expenses include costs of general insurance and costs of accounting and internal control systems to support our operations, a services fee for our portion of certain expenses shared across all segments of our Parent, as well as facilities expense.
Three months ended March 31, 2005 and March 31, 2004
      The following discussion is a comparison of our results of operations on a combined consolidated basis for the three months ended March 31, 2005 to the three months ended March 31, 2004.
      Revenue
      Our total revenues increased 28.5% to $33,761 in the three months ended March 31, 2005 from $26,266 in the three months ended March 31, 2004. Online Services and Publishing Services accounted for

47



Table of Contents

$7,313 or 97.6% and $182 or 2.4%, of the revenue increase, respectively. Our revenues from customers acquired through our acquisitions in 2005 and 2004 contributed $1,203 of the overall increase. We integrate acquisitions as quickly as practicable, and only revenue recognized during the first twelve months following the quarter in which the acquisitions close is considered to be revenue from acquired customers. For purposes of this discussion, only revenue from existing customers of the acquired business on the date of the acquisition is considered to be revenue from customers acquired. Our revenues for the three months ended March 31, 2005 also reflect a $2,000 decline in content syndication revenues relating to the expiration of our content syndication agreement with News Corporation in January 2005.
      Cost of Operations. Cost of operations increased to $14,895 in the three months ended March 31, 2005 from $11,207 in the three months ended March 31, 2004. Our cost of operations represented 44.1% of revenue in the three months ended March 31, 2005 compared to 42.7% of revenue in the three months ended March 31, 2004. The $3,688 increase was primarily attributable to increases in compensation related cost due to higher staffing levels and outside personnel expense for information technology for our website operations and development as well as increased costs associated with creating and licensing our content. Included in cost of operations were non-cash advertising costs of $255 related to the sale and fulfillment of offline advertising for the three months ended March 31, 2004.
      Sales and Marketing. Sales and marketing expense decreased to $10,988 in the three months ended March 31, 2005 from $11,585 in the three months ended March 31, 2004. Included in sales and marketing expense were non-cash expenses related to advertising and distribution services of $1,751 in the three months ended March 31, 2005, a decrease from $4,033 in the three months ended March 31, 2004. This decrease was primarily due to a decline in the expense related to our distribution arrangement with AOL which was fully amortized in May 2004. Sales and marketing expense excluding these non-cash expenses was $9,237 or 27.4% of revenue in the three months ended March 31, 2005, compared to $7,552, or 28.8% of revenue in the three months ended March 31, 2004. This increase is primarily due to compensation related costs due to increased staffing and sales commissions.
      General and Administrative. General and administrative expense increased to $6,540 in the three months ended March 31, 2005 from $4,979 in the three months ended March 31, 2004. General and administrative expense represented 19.4% of revenue in the three months ended March 31, 2005, compared to 18.9% of revenue in the three months ended March 31, 2004. The $1,561 increase is due to increases in personnel related expenses resulting from an increase in the number of staff, including increases related to acquisitions which were completed in the fourth quarter of 2004. We expect to report a charge related to the resignation of our former CEO and other personnel and the recruitment of our Executive Vice President — Product and Programming and Chief Technology Officer during the second quarter of 2005 in an amount of approximately $3,000.
      Depreciation and Amortization. Depreciation and amortization expense increased to $2,233 in the three months ended March 31, 2005 from $1,204 in the three months ended March 31, 2004. The increase was primarily due to amortization of intangible assets relating to the 2004 Acquisitions.
      Income Tax Provision. Income tax provision primarily represents taxes from profitable operations in certain jurisdictions in which we do not have net operating losses to offset that income. Accordingly, we provided for taxes of $61 and $44 related to state and other jurisdictions during the three months ended March 31, 2005 and 2004, respectively.
2004 and 2003
      The following discussion is a comparison of our results of operations on a combined consolidated basis for the year ended December 31, 2004 to the year ended December 31, 2003.
Revenue
      Our total revenues increased 21.8% to $134,148 in 2004 from $110,152 in 2003. Online Services and Publishing Services accounted for $20,136 or 83.9% and $3,860 or 16.1%, of the revenue increase, respectively. The increase in Publishing Services revenue was primarily due to $3,564 from the full year

48



Table of Contents

impact of, as well as growth within, the 2003 acquisition of The Little Blue Book. Our revenues from customers acquired through our acquisitions in 2004 were not a significant portion of our 2004 revenues because these acquisitions occurred late in 2004. Included in our 2004 and 2003 revenues are $12,000 per year relating to our content syndication agreement with News Corporation, which expired in January 2005.
Costs and Expenses
      Our company achieved a significant increase in combined consolidated revenues without incurring a proportionate increase in overall expenses. With the exception of certain costs in our Publishing Services segment and sales commissions, incremental revenues generally did not require additional cost of operations, sales, marketing and general and administrative expenses. This resulted in an improvement in cost of operations, sales, marketing and general and administrative expenses as a percentage of revenue when comparing 2004 to 2003.
      Cost of Operations. Cost of operations increased to $52,377 in 2004 from $46,998 in 2003. Our cost of operations represented 39.0% of revenue in 2004, compared to 42.7% of revenue in 2003. Included in cost of operations were non-cash advertising costs of $901 and $2,757 for 2004 and 2003, respectively, which reflects lower sales of offline advertising in 2004. Excluding the non-cash advertising costs, cost of operations increased to $51,476 in 2004 or 38.4% of revenue from $44,241 in 2003 or 40.2% of revenue. The $7,235 increase was attributable to increased spending on information technology and, to a lesser extent, the full year impact in 2004 of printing and distribution costs as a result of the 2003 acquisition of The Little Blue Book.
      Sales and Marketing. Sales and marketing expense increased to $49,315 in 2004, from $47,917 in 2003, which represents an increase of $1,398. Included in sales and marketing expense were non-cash expenses related to advertising and distribution services of $11,246 in 2004, a decrease from $16,211 in 2003. This decrease was primarily due to a decline in the expense related to our distribution arrangement with AOL which was fully amortized in May 2004. Sales and marketing expense excluding these non-cash expenses was $38,069, or 28.4% of revenue in 2004, compared to $31,706, or 28.8% of revenue in 2003. The $6,363 increase is due to compensation related costs due to a combination of increased commissions and increased staffing, and the full year impact in 2004 of the acquisition of The Little Blue Book.
      General and Administrative. General and administrative expense increased to $20,165 in 2004 from $18,016 in 2003. General and administrative expense was 15.0% of revenue in 2004, compared to 16.4% of revenue in 2003. The $2,149 increase is due to increases in personnel related expenses resulting from an increase in the number of our staff, and the full year impact in 2004 of the 2003 acquisition of The Little Blue Book.
      Depreciation and Amortization. Depreciation and amortization expense increased to $5,620 in 2004 from $4,463 in 2003. The increase was primarily due to intangible assets relating to the 2004 Acquisitions and 2003 Acquisitions.
      Income Tax Provision. Income tax provision in 2004 and 2003 primarily represents taxes from profitable operations in certain jurisdictions in which we do not have net operating losses to offset that income. Accordingly, we provided for taxes of $210 and $183 related to state and other jurisdictions during 2004 and 2003, respectively.
2003 and 2002
      The following discussion is a comparison of our results of operations on a combined consolidated basis for the year ended December 31, 2003 to the year ended December 31, 2002.
Revenue
      Our total revenues increased 30.8% to $110,152 in 2003 from $84,203 in 2002. Online Services and Publishing Services accounted for $20,702 or 79.8% and $5,247 or 20.2%, of the revenue increase, respectively. The increase is primarily related to increased sales of our Online Services products and, to a

49



Table of Contents

lesser extent, Publishing Services products. Revenue from customers acquired through the 2003 Acquisitions and 2002 Acquisition contributed $9,579 to the overall increase in revenue for 2003. Included in 2003 and 2002 revenues are $12,000 per year relating to our content syndication agreement with News Corporation, which expired in January 2005.
Costs and Expenses
      Our company achieved a significant increase in combined consolidated revenues without incurring a proportional increase in overall expenses. This is due to the fact that, with the exception of certain costs in our Publishing Services segment and sales commissions, incremental revenues generally did not require additional cost of operations, sales, marketing and general and administrative expenses. This resulted in an improvement in cost of operations, sales, marketing and general and administrative expenses as a percentage of revenue when comparing 2003 to 2002.
      Cost of Operations. Cost of operations decreased to $46,998 in 2003 from $47,888 in 2002. Our cost of operations represented 42.7% of revenue in 2003, compared to 56.9% of revenue in 2002. Included in cost of operations were non-cash advertising costs of $2,757 and $3,945 for 2003 and 2002, respectively, which reflects lower sales of offline advertising in 2003. Cost of operations excluding these non-cash advertising expenses was $44,241, or 40.2% of revenues in 2003, compared to $43,943, or 52.2% of revenues in 2002. The $298 increase is due to the full year impact of the 2002 Acquisition and the partial year impact of increased printing and distribution costs as a result of the 2003 acquisition of The Little Blue Book, offset by the full year impact of reduced compensation related expense as a result of the consolidation of Web site development and operations effected during 2002.
      Sales and Marketing. Sales and marketing expense decreased to $47,917 in 2003, compared to $49,033 in 2002. Included in sales and marketing expense are non-cash expenses related to advertising and distribution services of $16,211 in 2003, compared to $18,864 in 2002. During 2003, a higher percentage of advertising expense was allocated to our Parent as a result of changes in the mix in the type of advertising that aired during 2003 compared to 2002. Also included in sales and marketing expense was non-cash stock compensation of $548 in 2003 compared to $1,219 in 2002. Non-cash stock compensation decreased from 2002 to 2003 primarily due to the vesting schedules of options issued and assumed in connection with our 2000 acquisitions. Sales and marketing expense excluding the non-cash expenses previously discussed was $31,158, or 28.3% of revenue in 2003, compared to $28,950, or 34.4% of revenue in 2002. The $2,208 increase was due to a significant increase in membership acquisition costs in 2003, primarily related to the acquisition of a membership database, increased staffing as a result of the full year impact of the 2002 Acquisition and the partial year impact of the 2003 acquisition of The Little Blue Book, offset by a reduction in fees for marketing and advertising services.
      General and Administrative. General and administrative expense increased to $18,016 in 2003 from $15,690 in 2002. General and administrative expense was 16.4% of revenue in 2003, compared to 18.6% of revenue in 2002. The $2,326 increase is due to the full year impact of the 2002 Acquisition and the partial year impact of the 2003 acquisition of The Little Blue Book.
      Depreciation and Amortization. Depreciation and amortization expense increased to $4,463 in 2003 from $2,486 in 2002. The increase was primarily due to amortization of intangible assets relating to certain 2003 Acquisitions and a 2002 Acquisition.
      Restructuring and Integration Benefit. During 2000 and 2001, our Parent initiated a restructuring, during which many business relationships were exited or restructured in an effort to reduce operating losses. In connection with these activities, we previously incurred a restructuring and integration charge of $114,918 in 2001. During 2002, we recorded a benefit of $5,850 related to the 2000 and 2001 restructuring activity resulting from the favorable settlements of certain of these restructured arrangements.
      Income Tax Provision. Income tax provision in 2003 and 2002 primarily represents taxes from profitable operations in certain states in which we do not have net operating losses to offset that income.

50



Table of Contents

Accordingly, we provided for taxes of $183 and $140 related to state and other jurisdictions during 2003 and 2002, respectively.
Results of Operations by Operating Segment
      We monitor the performance of our business based on income or loss before restructuring, taxes, non-cash and other items. Non-cash and other items include depreciation and amortization, other income, non-cash advertising and distribution expenses and non-cash stock compensation expense. Corporate and other overhead functions are allocated to segments on a specifically identifiable basis or other reasonable method of allocation. We consider these allocations to be a reasonable reflection of the utilization of costs incurred. We do not disaggregate assets for internal management reporting and, therefore, such information is not presented. There are no inter-segment revenue transactions and, therefore, revenues are only to external customers.
      The following table presents the results of our operations for each of our operating segments and a reconciliation to net income (loss):
                                             
        Three Months Ended
    Years Ended December 31,   March 31,
         
    2002   2003   2004   2004   2005
                     
    (in thousands)   (unaudited)
Revenues
                                       
Online Services:
                                       
   
Advertising and sponsorship
  $ 61,611     $ 71,618     $ 83,828     $ 15,919     $ 22,787  
   
Licensing
    830       8,923       15,841       2,751       5,805  
   
Content syndication and other
    17,008       19,610       20,618       5,172       2,563  
                               
 
Total Online Services
    79,449       100,151       120,287       23,842       31,155  
Publishing Services
    4,754       10,001       13,861       2,424       2,606  
                               
    $ 84,203     $ 110,152     $ 134,148     $ 26,266     $ 33,761  
                               
Income (loss) before restructuring, taxes, non-cash and other items
                                       
Online Services
  $ (2,086 )   $ 16,145     $ 24,902     $ 3,506     $ 3,819  
Publishing Services
    (848 )     1,641       1,285       (444 )     (247 )
                               
      (2,934 )     17,786       26,187       3,062       3,572  
Restructuring, taxes, non-cash and other items
                                       
Depreciation and amortization
    (2,486 )     (4,463 )     (5,620 )     (1,204 )     (2,233 )
Non-cash advertising and distribution
    (22,809 )     (18,968 )     (12,147 )     (4,288 )     (1,751 )
Non-cash stock compensation
    (2,665 )     (1,597 )     (1,749 )     (279 )     (483 )
Restructuring and integration benefit
    5,850                          
Other income
    823                          
Income tax provision
    (140 )     (183 )     (210 )     (44 )     (61 )
                               
 
Net income (loss)
  $ (24,361 )   $ (7,425 )   $ 6,461     $ (2,753 )   $ (956 )
                               
Three months ended March 31, 2005 and March 31, 2004
      The following discussion is a comparison of the results of operations for each of our operating segments for the three months ended March 31, 2005 to the three months ended March 31, 2004.
      Online Services. Revenues were $31,155 for the three months ended March 31, 2005, an increase of $7,313 or 30.7% from the three months ended March 31, 2004. The increase was related to increased

51



Table of Contents

advertising and sponsorship revenue related to our public portals and licensing revenues from our private online portals, offset by a $2,000 decline in revenues versus the prior year relating to the expiration of our content syndication agreement with News Corporation in January 2005. The revenue increase is due to increases in both the number of advertising and licensing customers as well as the number of brands our advertising customers are promoting. The number of our advertising and sponsorship customers grew to approximately 115, promoting approximately 255 brands in the three months ended March 31, 2005 compared to 80 customers promoting approximately 170 brands in the prior year. Additionally, the number of our licensing customers grew to approximately 45 customers (excluding the number of HealthShare customers) in the three months ended March 31, 2005 compared to 35 customers in the prior year. Included in revenues during the three months ended March 31, 2005 was $491 related to the March 14, 2005 acquisition of HealthShare. HealthShare had approximately 90 licensing customers as of March 31, 2005. We expect the revenue growth rate for all of 2005 to improve compared to the growth rate achieved in 2004. We expect to achieve this growth in both the number of advertising and licensing customers and the number of brands promoted on our public portals. This improvement anticipates the $11,000 year over year reduction in revenue as a result of the expiration of our content syndication agreement with News Corporation in January 2005.
      Income before taxes, non-cash and other items was $3,819 for the three months ended March 31, 2005, an increase of $313. As a percentage of revenue, income before taxes, non-cash and other items was 12.3% for the three months ended March 31, 2005, compared to 14.7% for the three months ended March 31, 2004. This decline is due to higher information technology and sales and marketing expenses as well as the decline in content syndication revenue from News Corporation, which did not have significant related expenses. We expect income before taxes, severance, non-cash and other items as a percentage of revenue in 2005 to improve compared with the results achieved in 2004.
      Publishing Services. Revenues were $2,606 for the three months ended March 31, 2005, compared to $2,424 for the three months ended March 31, 2004. The increase was attributable to increased revenue from The Little Blue Book. We expect revenue to slightly increase for all of 2005 when compared to 2004. Our revenue growth for 2005 will be primarily from the launch of WebMD the Magazine and to a lesser extent growth in The Little Blue Book. We do not expect the same level of growth in this segment as was achieved when comparing 2004 to 2003, because a significant portion of the 2004 revenue growth was a result of the full year impact of the 2003 acquisition of The Little Blue Book. Loss before taxes, non-cash and other items was $247 for the three months ended March 31, 2005, compared to a loss of $444 for the three months ended March 31, 2004. The improvement is due primarily to the increased revenue over the prior year. We expect income before taxes, severance, non-cash and other items for all of 2005 to decline when compared to 2004, primarily as a result of the 2005 launch of WebMD the Magazine.
      We expect taxes, severance, non-cash and other items to increase significantly in 2005 compared to 2004 primarily related to an increase in amortization of intangibles from the 2004 and 2005 acquisitions, an increase in depreciation expense due to our increased capital expenditures, offset by the elimination of non-cash distribution expenses which were fully amortized in May 2004. Additionally, our 2005 results will include a charge of approximately $3,000, related to the resignation of our former Chief Executive Officer and other personnel and the recruitment of our Executive Vice President — Product and Programming and Chief Technology Officer.
2004 and 2003
      The following discussion is a comparison of the results of operations for each of our operating segments for the year ended December 31, 2004 to the year ended December 31, 2003.
      Online Services. Revenues were $120,287 in 2004, an increase of $20,136 or 20.1% from 2003. The increase was related to increased advertising and sponsorship revenue related to our public portals and licensing revenues from our private online portals. The revenue increase is primarily due to increased demand for our public and private portals. The number of our advertising and sponsorship customers grew to approximately 180 promoting approximately 380 brands in the year ended December 31, 2004 compared

52



Table of Contents

to approximately 160 customers promoting approximately 325 brands in the prior year. Additionally, the number of our licensing customers grew to approximately 40 customers in the year ended December 31, 2004 compared to approximately 35 customers in the prior year. Included in content syndication and other revenues for 2004 and 2003 are $12,000 per year related to our content syndication agreement with News Corporation which expired in January 2005. Income before restructuring, taxes, non-cash and other items was $24,902 in 2004, an increase of $8,757 or 54.2% from 2003. As a percentage of revenue, income before restructuring, taxes, non-cash and other items was 20.7% in 2004, compared to 16.1% in 2003. The growth in earnings and margins is due to our ability to deliver the increased revenues without incurring a proportionate increase in overall expenses.
      Publishing Services. Revenues were $13,861 in 2004, compared to $10,001 for 2003. The increase was attributable to the full year impact of the May 2003 acquisition of The Little Blue Book. Income before restructuring, taxes, non-cash and other items was $1,285 in 2004, a decrease of $356 from 2003. Our Publishing Services segment is seasonal, where approximately 70% of our revenues were generated during the second and third quarter of 2004 when the majority of our physician directories are delivered. Due to the full year impact of The Little Blue Book acquisition on 2004 fixed expenses, as a percentage of revenue, income before restructuring, taxes, non-cash and other items declined to 9.3% in 2004, compared to 16.4% in 2003.
2003 and 2002
      The following discussion is a comparison of the results of operations for each of our operating segments for the year ended December 31, 2003 to the year ended December 31, 2002.
      Online Services. Revenues were $100,151 in 2003, an increase of $20,702 or 26.1% from 2002. Revenues from customers acquired through the 2003 Acquisitions contributed $5,853 to the increase in revenue. The remaining increase of $14,849 for 2003 was primarily the result of increased sales related to advertising and sponsorship on our public portals and licensing revenues from our private online portals. The number of our advertising and sponsorship customers grew to approximately 160, promoting approximately 325 brands in the year ended December 31, 2003 compared to approximately 150 customers promoting approximately 320 brands in the prior year. Additionally, the number of our licensing customers grew to approximately 35 customers in the year ended December 31, 2003 compared to approximately 30 customers in the prior year. Included in content syndication and other revenue for 2003 and 2002 is $12,000 per year related to our content syndication agreement with News Corporation which expired in January 2005. Income before restructuring, taxes, non-cash and other items was $16,145 in 2003, an increase of $18,231 from a 2002 loss of $2,086. As a percentage of revenue, income (loss) before restructuring, taxes, non-cash and other items was 16.1% in 2003, compared to (2.6%) in 2002. The growth in earnings and margins is due our ability to deliver the increased revenues without incurring a proportionate increase in variable expenses.
      Publishing Services. Revenues were $10,001 in 2003, compared to $4,754 for 2002. Revenues from customers acquired through the 2003 Acquisitions contributed $3,726 to the increase in revenue. The remaining increase of $1,521 for 2003 was attributable to advertising revenues for The Little Blue Book. Income before restructuring, taxes, non-cash and other items was $1,641 in 2003, an increase of $2,489 from a loss in 2002 of $848. As a percentage of revenue, income (loss) before restructuring, taxes, non-cash and other items was 16.4% in 2003, compared to (17.8%) in 2002. The improvement is due primarily to the acquisition of The Little Blue Book.
Liquidity and Capital Resources
      Our primary source of financing has been net cash amounts received from our Parent. Our Parent will continue to finance our operations until this offering is completed. We will be receiving the net proceeds of this offering and following completion of this offering, our Parent will have no obligation to provide any additional financing. We plan to continue to enhance the relevance of our online services to our audience and sponsors and will continue to invest in acquisitions, strategic relationships, infrastructure and product

53



Table of Contents

development. We intend to grow each of our existing businesses and enter into complementary ones through both internal investments and acquisitions.
      As of March 31, 2005, we had $3,840 of cash and cash equivalents and working capital of $2,665. Our working capital is affected by the timing of each period end in relation to items such as payments received from customers and payments made to vendors, internal payroll and billing cycles, as well as the seasonality within our business. Accordingly, our working capital, and its impact on cash flow from operations, can fluctuate materially from period to period.
      Cash provided from operations during the three months ended March 31, 2005 was $6,174 which reflected a net loss of $956 adjusted for non-cash expenses of $4,467. Additionally, changes in working capital generated cash flow of $2,663 during the three months ended March 31, 2005, primarily the result of a net decrease in accounts receivable. Cash provided by operating activities was $18,138 in 2004, which was primarily reflected net income of $6,461 adjusted for $19,516 of non-cash items, including depreciation and amortization, non-cash advertising and distribution expense and non-cash stock compensation expense. Operating cash flow was negatively impacted by a net increase in working capital of $7,839, which was primarily due to a net increase in accounts receivable of $17,125 reflecting a significant increase in our revenues during 2004, particularly in the second half of 2004. Partially offsetting the increase in accounts receivable during 2004 was an increase in deferred revenue of $4,878, and an increase in accrued expenses of $2,952 resulting from the timing of payments received from customers and payments made to vendors in relation to period end.
      Cash provided by operating activities in 2003 was $2,917 and reflected a net loss of $7,425 adjusted for $25,028 of non-cash items, partially offset by a net increase in working capital of $14,686. The net increase in working capital was primarily due to the timing of payments we made to vendors during 2003 as well as a reduction to our deferred revenue balance reflecting the recognition of revenue in excess of the amount of advance payments received by customers.
      Cash used in investing activities was $26,742 in 2004, compared to cash used in investing activities of $15,444 in 2003. Cash paid for business acquisitions, net of cash acquired, was $22,421 in 2004 and primarily related to the 2004 Acquisitions. The 2003 Acquisitions consumed cash of $13,926 net of cash acquired. Investments in property and equipment were $4,321 in 2004, compared to $1,518 in 2003. Additionally, we used cash of approximately $30,308 related to our acquisition of HealthShare during the three months ended March 31, 2005.
      Cash provided by financing activities was $11,702 in 2004, compared to cash provided by financing activities of $12,736 in 2003. Cash provided by financing activities for 2004 and 2003 related to net cash amounts received from our Parent.
      Our principal commitments at December 31, 2004 consisted primarily of obligations under operating leases and contingent consideration payments of up to an aggregate of $25,000 related to the RxList, MedicineNet and HealthShare acquisitions achieving certain milestones. Assuming each of these required milestones is achieved, we would expect to pay contingent consideration of $22,500 during the three months ending March 31, 2006 and $2,500 during the three months ending March 31, 2007. We will not have any obligation to repay any financing provided, prior to the completion of this offering, by our Parent.

54



Table of Contents

      The following table summarizes our principal commitments as of December 31, 2004, as well as management’s estimates of the timing of the cash flows associated with these commitments. Management’s estimates of the timing of future cash flows are largely based on historical experience, and accordingly, actual timing of cash flows may vary from these estimates. The contingent consideration payments of up to an aggregate of $25,000, have not been included in the table below as it is impracticable to estimate the amount of any payments related to these commitments.
                                           
        Less Than           More Than
    Total   1 Year   1-3 Years   4-5 Years   5 Years
                     
    (in thousands)
Leases
  $ 35,389     $ 2,351     $ 7,034     $ 6,047     $ 19,957  
Purchase obligations(1)
    19       19                    
Advertising relationship(2)
    1,379       754       625              
                               
 
Total
  $ 36,787     $ 3,124     $ 7,659     $ 6,047     $ 19,957  
                               
 
(1)  Purchase obligations include amounts committed under legally enforceable contracts or purchase orders for goods and services with defined terms as to price, quantity and delivery.
 
(2)  This advertising relationship represents a commitment for advertising placements to promote our brand.
     In addition to the commitments discussed above, we anticipate capital expenditure requirements of approximately $40,000 for the balance of 2005 and 2006. Approximately $15,000 of this amount relates to the relocation of our corporate office, which is expected to be completed prior to this offering, and accordingly, will be funded by our Parent. The balance represents anticipated expenditures to enhance our Web site infrastructure in order to enable us to service future growth in unique users, page views and private portal customers, as well as to create new sponsorship areas for our customers. We believe that the net proceeds from this offering, together with our available cash resources and future cash flow from operations, will provide sufficient cash resources to meet the commitments described above and our currently anticipated working capital and capital expenditure requirements for the foreseeable future. Our future liquidity and capital requirements will depend upon numerous factors, including retention of customers at current volume and revenue levels, our existing and new application and service offerings, competing technological and market developments, and potential future acquisitions. In addition, our ability to generate cash flow is subject to numerous factors beyond our control, including general economic, regulatory and other matters affecting us and our customers. We may need to raise additional funds to support expansion, develop new or enhanced applications and services, respond to competitive pressures, acquire complementary businesses or technologies or take advantage of unanticipated opportunities. If required, we may raise such additional funds through public or private debt or equity financing, strategic relationships or other arrangements. We cannot assure you that such financing will be available on acceptable terms, if at all, or that such financing will not be dilutive to our stockholders. Future indebtedness may impose various restrictions and covenants on us that could limit our ability to respond to market conditions, to provide for unanticipated capital investments or to take advantage of business opportunities. Our principal commitments as of March 31, 2005 were not materially different from our commitments as of December 31, 2004.
Qualitative and Quantitative Disclosures About Market Risk
      We have had no exposure to interest rate sensitivity or exchange rate sensitivity. We have no investments as of December 31, 2004 and we do not conduct business in foreign currencies. We may have future risk related to interest rate sensitivity if we invest the net proceeds from the sale of our Class A common stock in certain types of interest bearing obligations.
Recent Accounting Pronouncements
      In December 2004, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 123, “(Revised 2004): Share-Based Payment” (“SFAS 123R”), which replaces SFAS No. 123, “Accounting

55



Table of Contents

for Stock-Based Compensation,” (“SFAS 123”) and supersedes APB Opinion No. 25, “Accounting for Stock Issued to Employees.” SFAS 123R requires all share-based payments to employees, including grants of stock options by us and our Parent to our employees, to be recognized in the financial statements based on their fair values. The pro forma disclosures previously permitted under SFAS 123 no longer will be an alternative to financial statement recognition. As described in Note 2 to our audited combined consolidated financial statements, if, instead of the intrinsic value method, we had used the fair value recognition provisions of SFAS 123 to calculate stock based employee compensation, instead of reporting net income for 2004 of $6.5 million, we would have reported a loss of $2.4 million. We anticipate adopting SFAS 123R in the first quarter of 2006. Under SFAS 123R, we must determine the appropriate fair value model to be used for valuing share-based payments, the amortization method for compensation cost and the transition method to be used at date of adoption. The transition methods include prospective and retroactive adoption options. Under the retroactive option, prior periods may be restated either as of the beginning of the year of adoption or for all periods presented. The prospective method requires that compensation expense be recorded for all unvested stock options and restricted stock at the beginning of the first quarter of adoption of SFAS 123R. We are evaluating the requirements of SFAS 123R and expect that the adoption of SFAS 123R will have a material impact on the combined consolidated results of operations and earnings per share. We have not yet determined the method of adoption or the effect of adopting SFAS 123R.

56



Table of Contents

 
BUSINESS
Overview
      We are a leading provider of health information services to consumers, physicians and healthcare professionals through our public and private online portals. The online healthcare information, decision-support applications and communications services that we provide:
  •  enable consumers to obtain detailed information on a particular disease or condition, analyze symptoms, locate physicians, store individual healthcare information, receive periodic e-newsletters on topics of individual interest, enroll in interactive courses and participate in online communities with peers and experts;
 
  •  make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn CME credits and communicate with peers; and
 
  •  enable employers and health plans to provide their employees and plan members with access to personalized health and benefit information and decision-support technology that helps them make more informed benefit, provider and treatment choices.
      We believe that we are well positioned to meet both consumer and physician demand for timely, reliable and comprehensive health information. We provide online services through several branded public portals, including WebMD Health, our primary public portal for consumers, and Medscape from WebMD, our public portal for physicians and healthcare professionals. WebMD Health and our other consumer portals provide timely and credible healthcare and lifestyle information and assist consumers in taking an active role in managing their health.
      The WebMD Health Network consists of the public portals that we own, such as www.WebMD.com and www.Medscape.com, as well as third party sites through which we provide our branded health and wellness content, tools and services, such as the America Online service. The WebMD Health Network had an average of approximately 23 million aggregate unique users per month and generated approximately 588 million aggregate page views in the first quarter of 2005. The WebMD Health Network does not include our private portals for employers and health plans, which are described below. We believe our focus on creating and organizing high quality content and offering innovative interactive services has made The WebMD Health Network the leading online health destination and has made the WebMD brand among the most recognized and trusted in healthcare. According to recent studies conducted by Manhattan Research, WebMD is the information source most frequently recommended by physicians to their patients for healthcare information and Medscape from WebMD is the information source most recommended by physicians to their peers.
      Our public portals generate revenue primarily through the sale of advertising and sponsorship products. We do not charge user fees for access to our public portals. The WebMD Health Network provides an efficient and effective means for sponsors to reach, educate and inform target audiences of health-involved consumers and clinically-active physicians within the trusted environment of WebMD. We work closely with our sponsors to develop programs to reach specific groups of consumers, physicians and healthcare professionals and give them placement on the most relevant areas on our portals. Our advertisers and sponsors consist primarily of pharmaceutical, biotechnology and medical device companies and consumer products companies whose products relate to health, wellness, diet, fitness, lifestyle, safety and illness prevention.
      Our private portals enable employees and health plan members to make more informed benefit, treatment and provider decisions. We provide a personalized user experience by integrating individual user data (including personal health information), plan-specific data from our employer or health plan clients and much of the content, decision-support technology and personal communication services that we make available through our public portals. We generate revenue from private portals through the licensing of our content and technology to employers, such as American Airlines, Inc., Microsoft Corporation and PepsiCo,

57



Table of Contents

Inc., and to health plans, such as Cigna and Empire Blue Cross and Blue Shield. Our private portals do not generate revenue from advertising or sponsorship and, accordingly, we do not include users or page views for these portals in The WebMD Health Network.
      In addition to our online presence, we also have a Publishing Services segment that provides complementary offline health content. Our offline publications also increase awareness of our brand with consumers, physicians and healthcare professionals. These publications include The Little Blue Book, a physician directory, ACP Medicine and ACS Surgery: Principles of Practice, our medical reference textbooks, and WebMD the Magazine, a consumer publication launched in early 2005 that we distribute free of charge to physician office waiting rooms.
Industry Background
The Internet
      General. The Internet has emerged as a major communications medium, enabling millions of users to obtain and share information and to interact and conduct business on a real-time basis. According to industry sources, approximately 120 million American adults use the Internet on a monthly or more frequent basis, with an estimated 90 million users now accessing the Internet as an integral part of their every day routine. Despite its short history, studies show that users now devote more hours of the day to the Internet than to any other medium. A 2004 Manhattan Research study showed that consumers rely on the Internet as a convenient, trusted source of healthcare information, decision-support and communication, and that their satisfaction with general health information on the Internet is greater than traditional sources, such as their neighborhood library and magazines, and second only to physicians. Rising healthcare costs and the greater financial responsibility consumers will have for their healthcare will increase consumers’ reliance on the Internet to help inform their choices. The Internet allows consumers to have immediate access to searchable and dynamic interactive content to check symptoms, assess risks, understand diseases, find providers and evaluate treatment options.
      Effect on Healthcare. The Internet has already fundamentally changed many sectors of the economy, including the marketing and sales of financial services, travel, and entertainment, among others. The Internet is also changing the healthcare industry, as more consumers and physicians use it as a convenient source for up-to-date health information and interactive decision-support tools. Until recently, quality healthcare information was not easily accessible. Most consumers relied on their physicians, conversations with family and friends, their neighborhood library and magazines when they needed answers to healthcare questions. Physicians relied on other physicians, medical societies, journals and other publications, reference textbooks, conferences, pharmaceutical sales representatives and industry meetings to keep informed. Now, consumers and physicians are able to easily access information online. According to Manhattan Research, of those consumers who seek additional information as the result of an offline advertisement, more than half will use the Internet. A Manhattan Research subscription study in early 2004 cites that approximately 63% of physicians read e-journals and approximately 46% complete online CME programs on at least a monthly basis. The Internet has transformed how consumers and physicians find and utilize healthcare information and WebMD has been a leader in enabling this transition.
      Physicians Are Turning to the Internet to Improve Clinical Practice. The Internet has become a primary source of information for physicians and is growing relative to traditional information sources, such as conferences, meetings and offline journals. According to Manhattan Research, approximately 97% of physicians are Internet users and physician satisfaction with online sources of clinical information is nearly equal to traditional offline sources. According to the Accreditation Council for Continuing Medical Education, the Internet has become an efficient way to educate physicians and to promote adherence to clinical guidelines, crucial steps towards reducing the variance in treatment patterns and raising the quality of care.

58



Table of Contents

Advertising and Sponsorship Trends
      General. The U.S. market for advertising, broadly defined, is made up of multiple, well-established channels, principally consisting of print, television and radio media. Total advertising expenditure for 2004 was estimated by eMarketer in February 2005 to have been approximately $264 billion, an increase of 7.6% compared to 2003, and is projected by eMarketer to increase 5.4% in 2005.
      Online Market. Internet advertising continues to grow rapidly and, as a result, online spending is growing faster than offline spending. Total online advertising spending in the United States was projected by eMarketer to increase approximately 21.0% in 2005 to $11.5 billion and to rise to about $17.6 billion in 2008. We believe this market growth is driven by several factors, including consumers shifting their buying and media preferences to online services and the benefits of online advertising relative to traditional media, which includes interactivity, rapid and measurable user feedback and the ability to target consumers more efficiently.
      Online Healthcare and Health-Related Market. The WebMD Health Network competes in the market for online healthcare and health-related advertising, sponsorship and education services targeted to consumers and physicians. According to a 2005 Jupiter Research study, online spending for healthcare related advertising is projected to grow an average of 19.7% annually through 2009. We believe that the two primary sources for this spending are pharmaceutical companies and consumer products companies whose goods or services relate to health, wellness, diet, fitness, lifestyle, safety and prevention.
      Based upon industry estimates, we believe that, in the United States in 2004, pharmaceutical, biotechnology and medical device companies spent approximately $12 billion on marketing and education activities, excluding costs of product samples, and consumer products companies spent in excess of $10 billion on media to advertise products that relate to health, wellness, diet, fitness, safety and prevention. We estimate that pharmaceutical, biotechnology and medical device companies currently spend less than 5% of their marketing and educational budgets on online media, but that they are becoming increasingly aware of the benefits of using online media, including the ability to cost-effectively reach targeted audiences. As a result, we expect these companies’ online marketing and educational budgets to continue to increase. According to an April 2005 report sponsored by the Interactive Advertising Bureau, pharmaceutical and other healthcare advertisers accounted for 6% of total online advertising in 2004, an increase from 4% in 2003. We believe that we are well positioned to benefit from the expected trend toward increased online spending by these companies because of our track record in providing a more efficient use of advertising expenditures than traditional media and our good working relationships with a significant number of the leading pharmaceutical, biotechnology and medical device companies.
      Healthcare Industry Trends. Our business is affected by the following trends in the healthcare industry:
  •  Healthcare cost-shifting by employers. According to a report from CMS, healthcare spending in the United States rose to $1.7 trillion in 2003, up from $1.6 trillion in 2002, $1.4 trillion in 2001 and $1.3 trillion in 2000. The CMS report indicated a growth rate in healthcare spending of 7.7% for 2003, compared to 9.3% for 2002, and 8.5% for 2001. While overall healthcare costs are rising at a rapid annual rate, employers’ costs of providing healthcare benefits to their employees are increasing at an even faster rate. In response to these cost increases, employers and health plans have been changing benefit plan designs to increase consumer out-of-pocket costs and taking other steps to motivate their members and employees to evaluate their healthcare decisions more carefully in order to be more cost-effective. This has also led employers and health plans to enhance wellness programs and take steps to provide healthcare information and education to employees and members, including through online services.
 
  •  Quality initiatives. From 1999 through 2001, studies by the Institute of Medicine, a non-profit organization that is part of the National Academies and whose work is conducted by committees of volunteer scientists, suggested that the nation’s healthcare system should be fundamentally redirected to focus on continuous quality improvement and anticipating

59



Table of Contents

  healthcare needs, rather than controlling access to services. Since then, we believe that health plans and employers have begun to recognize that encouraging the good health of their members and employees not only benefits the members and employees but also has financial benefits for the health plans and employers. Healthier people need less care and fewer costly services. Thus, controlling costs by keeping people healthier and better managing chronic conditions has become a significant focus for America’s healthcare system. As part of the initiatives to keep members and employees healthier and to allow them to better manage chronic conditions, health plans and employers are offering their members and employees online access to health and wellness information and decision-support tools.
      We believe that we are well positioned to benefit from these trends because our private portal provides the tools and information employees and plan members need in order to take a more active role in their healthcare, such as helping members make more informed decisions about healthcare provider, benefit and treatment options. As employers continue to implement high deductible and consumer-directed healthcare plans, we believe we will be able to attract more employers and health plans to use our private online portals. Additionally, we believe that as consumers are required to bear increased financial responsibility for their healthcare, our public portals will benefit as consumers utilize our decision-support and personal health information applications better manage their health decisions.
      Market and industry data and forecasts that we disclose in this prospectus that we obtain from third-party industry publications and research firms may prove to be inaccurate due to limitations and uncertainties inherent in the data gathering process and will include a margin for error. See “Our Use of Market and Industry Data.”
Our Strengths
      Our public portals provide an efficient and effective means for advertisers and sponsors to reach, educate and inform health-involved consumers and clinically-active physicians within the trusted environment of WebMD. Our private portals provide a cost-effective way for employers and health plans to help their members make more informed benefit, treatment and provider decisions. We believe that we are able to fulfill the needs of our clients with differentiated offerings based upon our:
  •  Recognized and trusted brand. Our brand is widely recognized and viewed as a trusted source of health and wellness information. In June 2005, Consumer Health WebWatch, a joint project of Consumer Reports WebWatch and the Health Improvement Institute, rated the 20 most-trafficked health Web sites (listing WebMD Health as the most-trafficked site, according to Neilsen/ NetRatings). Three of the six sites that were rated “Excellent” (the highest rating) are owned by us and included in The WebMD Health Network: WebMD Health, Medscape from WebMD and MedicneNet.com. The ratings were based on evaluations of credibility and quality across nine different attributes, including identity, advertising and sponsorship disclosure, ease of use, corrections and currency, privacy, coverage, design, accessibility and contents. The strengths of WebMD Health that were noted included its large amount of trustworthy information on mainstream health topics and its coverage of current health news and trends; the strengths of Medscape from WebMD that were noted included its breadth and depth of authoritative articles; and the strengths of MedicneNet.com that were noted included its easy-to-read health information on a wide range of topics, written by physicians.
 
  •  Leading online health destination. The WebMD Health Network is the leading online health destination today. According to comScore MediaMetrix, a leading Internet audience measurement service, The WebMD Health Network had more than twice as many unique visitors (U.S. only) in May 2005 as any other non-governmental online health destination. In addition, Medscape from WebMD is the leading online provider of CME programs, with approximately 67% of online participants taking at least one of their CME courses on Medscape from WebMD.
 
  •  Motivated users. The WebMD Health Network enables health-involved consumers and clinically-active physicians to readily access healthcare information relevant to their specific areas of interest.

60



Table of Contents

  •  Highly targeted advertising and sponsorship model. We are able to offer advertisers and sponsors programs that deliver their message to either our entire audience or to more targeted audiences of consumers, physicians and other healthcare professionals based upon the audience members’ specific interests or specialties.
 
  •  Ability to deliver efficient marketing solutions. We have good working relationships with our advertising and sponsorship clients and their advertising agencies and a track record of providing them with a more efficient use of their marketing expenditures compared to traditional media.
 
  •  Comprehensive and personalized private portal solutions. We offer employers and health plans a platform that provides a personalized user experience for employees and health plan members, which includes access to individual user data, specific health plan benefit data, relevant health-oriented content, treatment decision- support applications, personal communication services, and integrated third party applications and data. We believe that our private portal services have several important advantages over competitive offerings, including: the fact that we offer products and services both for selecting healthcare benefits and for managing overall health status; the organization of our services around our electronic personal health record application and the capability of that application to include both self-reported and imported claims and clinical data; and the level of personalization, for content and messaging, that our platform allows us to provide.
 
  •  Proven and experienced management team. Our senior management’s experience in and understanding of the healthcare industry allows us to respond quickly to developing industry trends with new products and services that build on our existing content, infrastructure and capabilities.
Our Strategy
      We have positioned our services to benefit from the trends described above under “— Industry Background,” and the other trends affecting the Internet, online advertising and healthcare industries described in this prospectus. Our goal is to be the leading provider of online health information services in each of the markets in which we participate and to use our content, technology platform and expertise to continue to enter additional complementary markets. The strategies we expect to pursue include:
  •  Enhancing our current products and services. We intend to continue to invest in the resources needed to deliver high quality health and medical information by continuing to build our repository of in-depth health content, broadening our interactive services and increasing their functionality, improving our technology platform and adding additional products and services. Our goal is to continue to increase the number of consumers, physicians and healthcare professionals using our Web sites, the amount of time they spend there and, most importantly, the trust they have in WebMD.
 
  •  Expanding awareness of the WebMD brand. We plan to promote the WebMD brand through relationships with other well-known Internet media and healthcare companies, through advertising and through the breadth of products and services that we offer. We intend to achieve this by continuing to pursue co-branding relationships with organizations we identify as having strong brand identities and distribution channels. Also, we recently introduced WebMD the Magazine, as a means of extending our brand into offline channels and attracting incremental advertising dollars.
 
  •  Deepening our relationships with existing clients and expanding our sponsorship base. We intend to increase The WebMD Health Network’s advertising and sponsorship revenues by continuing to provide an efficient and effective channel for sponsors to reach, educate and inform large audiences of health-involved consumers and clinically-active physicians within the trusted environment of WebMD. By continuing to strengthen and grow our sales and marketing functions, we believe that we will be able to broaden our market coverage and pursue additional clients. We believe that we are well positioned to benefit from the expected increases in the portion of their advertising and sponsorship spending allocated to online media by pharmaceutical, biotechnology and medical device companies as they continue to see the benefits of online sponsorship relative to traditional media, including interactivity, rapid and measurable user feedback and the ability to more

61



Table of Contents

  efficiently reach specific audiences. In addition, we are focused on increasing sponsorship of The WebMD Health Network by consumer products companies that wish to communicate health- and lifestyle-related messages for their products.
 
  •  Increasing market penetration of our private portals. We intend to increase the market penetration of our private health and benefits portals for employers and health plans by demonstrating to prospective clients the return on investment and increase in employee satisfaction on the part of our existing clients from implementing our services. We expect demand for these services to increase as more employers and health plans seek to complement or replace their existing offline benefit-related services with more efficient Web-based decision-support tools and related online services. By continuing to strengthen and grow our sales and marketing functions through the addition of individuals with expertise in health and benefits services, we believe that we will be able to broaden our client base and expand our existing client relationships by selling a broader range of services to these existing clients.
 
  •  Acquiring complementary online and offline services. Since 2001, we have a history of acquiring and successfully integrating complementary companies. We evaluate the success of our acquisition integration through our ability to increase the revenues and traffic of each acquired business and our ability to utilize the assets of the acquired business across our other businesses. For example, we use some of the private portal tools we acquired through our acquisition of WellMed, Inc. on our public portals and The Little Blue Book has become a source for the physician finder on WebMD Health. We expect to continue to supplement our internal product development efforts with strategic acquisitions that add new capabilities or help us enter additional complementary markets.
 
  •  Capitalizing upon governmental initiatives relating to the use of information technology in healthcare. There are currently numerous federal, state and private initiatives seeking ways to increase the use of information technology in healthcare, including the creation of portable consumer health records. For example, the Department of Health and Human Services, or HHS, issued a report in 2004 entitled “The Decade of Health Information Technology: Delivering Consumer-centric and Information-rich Health Care” and the report was followed up by a Request for Information and, in June 2005, several Requests for Proposals. In addition, several bills have been introduced in 2005 in both the Senate and the House of Representatives reflecting various approaches to fostering the use of information technology in healthcare. We believe that we are well positioned to play a role in such efforts, as well as efforts to establish the adoption of electronic medical records among physicians and to provide channels for the exchange of information among patients, providers and payers. While we do not expect to realize any short term benefit as a result of these governmental initiatives, we believe that such initiatives will create opportunities for our company over the long term.

Our Online Services
Public Portals
      Our high quality content and services have made our public portals the leading online health destinations for consumers, physicians and healthcare professionals. The WebMD Health Network consists of public portals that we own and third-party portals through which we provide our branded health and wellness content, tools and services.
      Owned Web Sites. A substantial majority of the visitors to The WebMD Health Network and of the page views generated on The WebMD Health Network are from Web sites that we own. During the first quarter of 2005, sites we own accounted for approximately 75% of The WebMD Health Network’s unique

62



Table of Contents

users and approximately 87% of its page views. The following provides a brief description of each of our owned public portals:
         
Portal Site   Description    
         
  WebMD Health, our flagship consumer portal.    
  A health information site for consumers that is produced and written by practicing physicians, including an online medical dictionary with more than 16,000 medical terms.    
  An online drug directory with over 1,400 drug monographs, which are comprehensive descriptions of pharmaceutical products (including chemical name, brand names, molecular structure, clinical pharmacology, directions and dosage, side effects, drug interactions and precautions).    
  Our Web site for physicians and healthcare professionals.    
  The world’s first online-only, primary source, peer-reviewed medical journal.    
      Other Sites. The third party portals that we support include AOL Health with WebMD, the health channels of other AOL properties and the online Fox News Health Channel with WebMD. During the first quarter of 2005, third party Web sites included in The WebMD Health Network (such as the AOL and FoxNews sites) accounted for approximately 25% of The WebMD Health Network’s unique users and approximately 13% of its page views. We control and sell the advertising on the portions of the third party Web sites that we program.
Consumer Portals
      Introduction. Healthcare consumers increasingly seek to educate themselves online about their healthcare related issues, motivated in part by the continued availability of new treatment options and in part by the larger share of healthcare expenditures they are being asked to bear due to changes in the benefit designs being offered by health plans and employers. The Internet has fundamentally changed the way consumers obtain information, enabling them to have immediate access to searchable information and dynamic interactive content. A 2004 study by Manhattan Research indicated that general health Web sites are the primary source for healthcare information for consumers. Manhattan Research also indicated that consumer satisfaction with the Internet for healthcare information is greater than for alternative sources such as health magazines, television, news and advertisements.
      Overview of Content and Service Offerings. Our goal is to provide consumers with an objective and trusted source of information that helps them play an active role in managing their health. WebMD Health and the other consumer portals in The WebMD Health Network provide our users with health and wellness related information, tools and applications in a variety of content formats. These content offerings include access to high quality health and wellness news articles and features, which are written, edited and published by our 90-person in-house staff, which includes professional writers, editors, designers and board-certified physicians. Our in-house staff is supplemented by medical advisors and authors from widely respected academic institutions. The news stories and other original content and reporting presented in The WebMD Health Network are based on our editors’ selections of the most important and relevant health events occurring on any given day, obtained from an array of sources, including peer-reviewed medical journals, medical conferences, federal or state government actions and materials derived from interviews with medical experts. We offer searchable access to the full contents of our