Ebay Inc · S-3ASR · On 12/1/05
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12/01/05 Ebay Inc S-3ASR 12/01/05 4:56 891618
Automatic Shelf Registration Statement for Securities of a Well-Known Seasoned Issuer · Form S-3
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Securities of a Well-Known Seasoned
Issuer
2: EX-5.1 Opinion re: Legality HTML 11K
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S-3ASR · Automatic Shelf Registration Statement for Securities of a Well-Known Seasoned Issuer
Document Table of Contents
This is an EDGAR HTML document rendered as filed. [ Alternative Formats ]
Registration No. 333-
UNITED STATES SECURITIES AND
EXCHANGE COMMISSION
WASHINGTON, D.C.
20549
FORM S-3
REGISTRATION STATEMENT
UNDER
THE SECURITIES ACT OF 1933
eBay
Inc.
(Exact name of registrant as
specified in its charter)
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74-0430924
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(State or Other Jurisdiction of
Incorporation or Organization)
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(I.R.S. Employer Identification
No.)
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2145 Hamilton Avenue
(Address, including zip code,
and telephone number, including area code, of Registrant’s
principal executive offices)
Michael R. Jacobson
Senior Vice President, Legal Affairs, General Counsel and
Secretary
2145 Hamilton Avenue
(Name, address, including zip
code, and telephone number, including area code, of agent for
service)
Copies to:
Kenneth L. Guernsey, Esq.
Cooley Godward LLP
101 California Street, 5th Floor
Approximate date of commencement of proposed sale to the
public: From time to time after the effective date of this
registration statement.
If the only securities being registered on this form are being
offered pursuant to dividend or interest reinvestment plans,
please check the following box. o
If any of the securities being registered on this form are to be
offered on a delayed or continuous basis pursuant to
Rule 415 under the Securities Act of 1933, other than
securities offered only in connection with dividend or interest
reinvestment plans, check the following
box. þ
If this form is filed to register additional securities for an
offering pursuant to Rule 462(b) under the Securities Act,
please check the following box and list the Securities Act
registration statement number of the earlier effective
registration statement for the same
offering. o
If this form is a post-effective amendment filed pursuant to
Rule 462(c) under the Securities Act, check the following
box and list the Securities Act registration statement number of
the earlier effective registration statement for the same
offering. o
If this form is a registration statement pursuant to General
Instruction I.D. or a post-effective amendment thereto that
shall become effective upon filing with the Commission pursuant
to Rule 462(e) under the Securities Act, check the
following box. þ
If this form is a post-effective amendment to registration
statement filed pursuant to General Instruction I.D. filed
to register additional securities or additional classes of
securities pursuant to Rule 413(b) under the Securities
Act, check the following box. o
CALCULATION
OF REGISTRATION FEE
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Proposed Maximum
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Proposed Maximum
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Title of Each Class of
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Amount to be
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Offering Price Per
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Aggregate Offering
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Amount of
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Securities To Be
Registered
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Registered(1)
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Share(2)
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Price(2)
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Registration Fee
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Common Stock, $0.001 par value per
share
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20,221,827
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$45.12
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$912,408,834.24
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$97,627.75
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Pursuant to Rule 416 under the Securities Act, the shares
being registered hereunder include such indeterminate number of
shares of common stock as may be issuable with respect to the
shares being registered hereunder as a result of stock splits,
stock dividends or similar transactions.
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Estimated solely for the purpose of calculating the registration
fee in accordance with Rule 457 under the Securities Act.
The price per share and aggregate offering price are based on
the average of the high and low prices of the registrant’s
common stock on November 29, 2005, as reported on the
Nasdaq National Market.
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PROSPECTUS
eBay
Inc.
20,221,827 Shares
Common Stock
This prospectus relates to the resale of up to
20,221,827 shares of our common stock by the selling
stockholders listed in the section entitled
“Selling
Stockholders” beginning on page 29 of this prospectus.
The shares of common stock offered under this prospectus by the
selling stockholders were issued pursuant to a Sale and Purchase
Agreement, dated as of
September 11, 2005, by and among
eBay, Skype Technologies S.A., or Skype, and the shareholders of
Skype. We are not selling any securities under this prospectus
and will not receive any of the proceeds from the sale of shares
by the selling stockholders.
The selling stockholders may sell the shares of common stock
described in this prospectus in a number of different ways and
at varying prices. We provide more information about how the
selling stockholders may sell their shares of common stock in
the section entitled “Plan of Distribution” on
page 33. We will not be paying any underwriting discounts
or commissions in this offering.
Our common stock is traded on the Nasdaq National Market under
the symbol
“EBAY.” On
November 29, 2005, the last
reported sale price of our common stock was $44.50 per share.
Investing in our common stock involves risk. See
“Risk Factors” beginning on page 2 of this
prospectus.
Neither the Securities and Exchange Commission nor any state
securities commission has approved or disapproved of these
securities or determined if this prospectus is truthful or
complete. Any representation to the contrary is a criminal
offense.
TABLE OF
CONTENTS
ABOUT
THIS PROSPECTUS
You should rely only on the information contained or
incorporated by reference in this prospectus. We have not, and
the selling stockholders have not, authorized anyone to provide
you with information different from that contained in this
prospectus. The selling stockholders are offering to sell, and
seeking offers to buy, shares of our common stock only in
jurisdictions where it is lawful to do so. The information in
this prospectus is accurate only as of the date of this
prospectus, regardless of the time of delivery of this
prospectus or any sale of our common stock.
FORWARD-LOOKING
STATEMENTS
This prospectus and other documents that are and will be
incorporated into this prospectus contain statements that
involve expectations, plans or intentions (such as those
relating to future business or financial results, new features
or services, or management strategies). These statements are
forward-looking and are subject to risks and uncertainties, so
actual results may vary materially. You can identify these
forward-looking statements by words such as “may,”
“should,” “expect,” “anticipate,”
“believe,” “estimate,” “intend,”
“plan” and other similar expressions. You should
consider our forward-looking statements in light of the risks
discussed under the heading “Risk Factors” below and
in documents incorporated herein by reference, including our
consolidated financial statements, related notes, and other
financial information appearing in our other filings and
documents incorporated herein by reference. Given the risk and
uncertainty we caution you not to place undue reliance on such
forward-looking statements. The forward-looking statements
contained in this prospectus speak only as of the date hereof
and we assume no obligation to update such statements.
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PROSPECTUS
SUMMARY
This summary highlights information contained elsewhere or
incorporated by reference into this prospectus. Because it is a
summary, it does not contain all of the information that you
should consider before investing in our securities. You should
read this entire prospectus carefully, including the section
entitled “Risk Factors” and the documents that we
incorporate by reference into this prospectus, before making an
investment decision.
eBAY
INC.
We pioneered online trading by developing an Internet-based
marketplace in which a community of buyers and sellers are
brought together in an entertaining, intuitive,
easy-to-use
environment to browse, buy and sell an enormous variety of
items. Through our PayPal service, we enable any business or
consumer with email to send and receive online payments
securely, conveniently and cost-effectively.
On
October 14, 2005, we completed our acquisition of the
outstanding securities of Skype Technologies S.A., or Skype, a
limited company (société anonyme) registered under the
laws of the Grand Duchy of Luxembourg, pursuant to the terms of
the Sale and Purchase Agreement dated
September 11, 2005.
In addition, we also entered into a Registration Rights
Agreement with the selling stockholders that requires us to file
a registration statement covering the resale of the shares of
our common stock issued to the selling stockholders stock within
75 days following the closing of the acquisition. Each of
the shares that may be offered under this prospectus were issued
by us to the selling stockholders named herein in connection
with our acquisition of Skype. These shares are being offered on
a continuous basis under Rule 415 of the Securities Act of
1933.
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Common stock that may be offered
by selling stockholders
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20,221,827 shares
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Common stock to be outstanding
after this offering
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1,418,592,053 shares*
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Use of proceeds
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We will not receive any proceeds.
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The number of shares to be outstanding after this offering is
based on the number of shares outstanding as of
November 10, 2005. This number includes the shares issued
in exchange for the outstanding capital stock of Skype that are
being registered hereunder.
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eBay Inc. was formed as a sole proprietorship in September 1995
and was incorporated in California in May 1996. In April 1998,
we reincorporated in Delaware and in September 1998 we completed
the initial public offering of our common stock. Our principal
executive offices are located at 2145 Hamilton Avenue, San
Jose, California, 95125, and our telephone number is
(408) 376-7400.
When we refer to
“we,” “our” or
“eBay” in this prospectus, we mean the current
Delaware corporation (eBay Inc.) and its California predecessor,
as well as all of our consolidated
subsidiaries. When we refer
to
“eBay.com,” we mean the online marketplace located
at
www.ebay.com. When we refer to
“PayPal.com,” we
mean our global payments platform located at
www.paypal.com.
1
RISK
FACTORS
The risks and uncertainties described below are not the only
ones facing us. Other events that we do not currently anticipate
or that we currently deem immaterial also may affect our results
of operations and financial condition.
Our
operating results may fluctuate.
Our operating results have varied on a quarterly basis during
our operating history. Our operating results may fluctuate
significantly as a result of a variety of factors, many of which
are outside our control. Factors that may affect our operating
results include the following:
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our ability to retain an active user base, to attract new users,
and to encourage existing users to list items for sale, purchase
items through our websites, or use our payment or communication
services;
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the volume, size, timing, and completion rate of transactions on
our websites;
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the amount and timing of operating costs and capital
expenditures relating to the maintenance and expansion of our
businesses, operations, and infrastructure;
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technical difficulties or service interruptions involving our
websites or services provided to our users by third parties;
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regulatory actions imposing obligations on our businesses
(including Skype) or our users;
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the actions of our competitors, including the introduction of
new sites, services, and products;
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consumer confidence in the safety and security of transactions
on our websites;
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the cost and availability of online and traditional advertising,
and the success of our brand building and marketing campaigns;
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new laws or regulations, or interpretations of existing laws or
regulations, that harm the Internet, electronic commerce, or our
business models;
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our ability to comply with the requirements of entities whose
services are required for our operations, such as credit card
associations;
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our ability to upgrade and develop our systems, infrastructure,
and customer service capabilities to accommodate growth at a
reasonable cost;
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the costs and results of litigation that involves us;
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our ability to integrate, manage, and profitably expand the
newly-acquired Skype business;
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our ability to expand PayPal’s product offerings outside of
the U.S. (including our ability to obtain any necessary
regulatory approvals) and to increase the acceptance of PayPal
by online merchants outside of the eBay marketplace;
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our ability to keep our websites operational at a reasonable
cost;
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our ability to develop product enhancements at a reasonable cost
and to develop programs and features in a timely manner,
including expanding our fixed-price offerings;
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our ability to successfully integrate and manage recent and
prospective acquisitions, including the recently closed
acquisitions of Shopping.com, Skype and VeriSign, Inc.’s
payment gateway business;
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our ability to manage PayPal’s transaction loss and credit
card chargeback rates and payment funding mix;
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the success of our geographic and product expansions;
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our ability to attract new personnel in a timely and effective
manner and to retain key employees;
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the continued financial strength of our technology suppliers and
other parties with whom we have commercial relations;
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continued consumer acceptance of the Internet and other online
services for commerce in the face of increasing publicity about
fraud, spoofing, viruses, and other dangers of the Internet;
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general economic conditions and those economic conditions
specific to the Internet and
e-commerce industries;
and
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geopolitical events such as war, threat of war, or terrorist
actions.
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Our limited operating history and the increased variety of
services offered on our
websites make it difficult for us to
forecast the level or source of our revenues or earnings
accurately. In view of the rapidly evolving nature of our
business and our limited operating history, we believe that
period-to-period
comparisons of our operating results may not be meaningful, and
you should not rely upon them as an indication of future
performance. We do not have backlog, and substantially all of
our net revenues each quarter come from transactions involving
sales or payments during that quarter. Due to the inherent
difficulty in forecasting revenues it is also difficult to
forecast income statement expenses as a percentage of net
revenues. Quarterly and annual income statement expenses as a
percentage of net revenues may be significantly different from
historical or projected rates. Our operating results in one or
more future quarters may fall below the expectations of
securities analysts and investors. In that event, the trading
price of our common stock would almost certainly decline.
We may
not maintain our level of profitability or rates of
growth.
We believe that our continued profitability and growth will
depend in large part on our ability to do the following:
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attract new users, keep existing users active on our websites,
and increase the activity levels of our active users;
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manage the costs of our business, including the costs associated
with maintaining and developing our websites, customer support,
buyer protection and chargeback rates, and international and
product expansion;
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maintain sufficient transaction volume to attract buyers and
sellers;
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increase the awareness of our brands; and
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provide our customers with superior community, customer support,
and trading and payment experiences.
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We invest heavily in marketing and promotion, customer support,
and further development of the operating infrastructure for our
core and recently acquired operations. Some of this investment
entails long-term contractual commitments. As a result, we may
be unable to adjust our spending rapidly enough to compensate
for any unexpected revenue shortfall, which may harm our
profitability. In addition, we are spending in advance of
anticipated growth, which may also harm our profitability.
Growth rates in our most established markets, such as Germany
and the U.S., have declined over time and may continue to do so
as the existing base of users and transactions becomes larger.
The expected future growth of our PayPal and Skype businesses
may also cause downward pressure on our profit margin because
those businesses have lower gross margins than our eBay
Marketplaces business.
There
are many risks associated with our international
operations.
Our international expansion has been rapid and we have only
limited experience in many of the countries in which we now do
business. Our international business, especially in Germany, the
U.K., and South Korea, has also become critical to our revenues
and profits. Net revenues outside the United States accounted
for approximately 42% and 46% of our net revenues in 2004 and
the first nine months of 2005, respectively. Expansion into
international markets requires management attention and
resources and requires us to localize our service to conform to
local cultures, standards, and policies. The commercial,
Internet, and transportation infrastructure in lesser-developed
countries may make it difficult for us to replicate our business
model. In many countries, we compete with local companies who
understand the local market better than we do, and we may not
benefit from
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first-to-market
advantages. We may not be successful in expanding into
particular international markets or in generating revenues from
foreign operations. For example, in 2002 we withdrew from the
Japanese market. Even if we are successful, we expect the costs
of operating new sites to exceed our net revenues for at least
12 months in most countries. As we continue to expand
internationally, including through the expansion of PayPal,
Skype and Shopping.com, we are subject to risks of doing
business internationally, including the following:
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regulatory requirements, including regulation of Internet
services, auctioneering, professional selling, distance selling,
communications, banking, and money transmitting, that may limit
or prevent the offering of some or all of our services in some
jurisdictions, prevent enforceable agreements between sellers
and buyers, prohibit the listing of certain categories of goods,
require special licensure, or limit the transfer of information
between eBay and our affiliates;
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legal uncertainty regarding our liability for the listings and
other content provided by our users, including uncertainty as a
result of less Internet-friendly legal systems, unique local
laws, and lack of clear precedent or applicable law;
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difficulties in integrating with local payment providers,
including banks, credit and debit card associations, and
electronic fund transfer systems;
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differing levels of retail distribution, shipping, and
communications infrastructures;
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different employee/employer relationships and the existence of
workers’ councils and labor unions;
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difficulties in staffing and managing foreign operations;
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longer payment cycles, different accounting practices, and
greater problems in collecting accounts receivable;
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potentially adverse tax consequences, including local taxation
of our fees or of transactions on our websites;
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higher telecommunications and Internet service provider costs;
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strong local competitors;
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different and more stringent consumer protection, data
protection and other laws;
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cultural ambivalence towards, or non-acceptance of, online
trading, payments or voice communications;
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seasonal reductions in business activity;
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expenses associated with localizing our products, including
offering customers the ability to transact business in the local
currency;
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laws and business practices that favor local competitors or
prohibit foreign ownership of certain businesses;
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profit repatriation restrictions, foreign currency exchange
restrictions, and exchange rate fluctuations;
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volatility in a specific country’s or region’s
political or economic conditions; and
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differing intellectual property laws.
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Some of these factors may cause our international costs of doing
business to exceed our comparable domestic costs. As we expand
our international operations and have additional portions of our
international revenues denominated in foreign currencies, we
also could become subject to increased difficulties in
collecting accounts receivable and risks relating to foreign
currency exchange rate fluctuations. The impact of currency
exchange rate fluctuations is discussed in more detail under
“We are exposed to fluctuations in currency exchange
rates,” below.
We are in the process of expanding PayPal’s services
internationally. Both eBay and PayPal have limited experience
with the payments business outside of the U.S. In some
countries, expansion of PayPal’s business may require a
special license or a close commercial relationship with one or
more local financial institutions. We do not know if these or
other factors may prevent, delay, or limit PayPal’s
expansion or reduce its profitability. Any limitation on our
ability to expand PayPal internationally could harm our business.
4
We maintain a portion of Shopping.com’s research and
development facilities and personnel in Israel, and as a result,
political, economic and military conditions in Israel affect
those operations. Increased hostilities or terrorism within
Israel or armed hostilities between Israel and neighboring
states could make it more difficult for us to continue our
operations in Israel, which could increase our costs. In
addition, many of Shopping.com’s employees in Israel are
obligated to perform up to 36 days of military reserve duty
each year, and are subject to being called for active duty under
emergency circumstances. If a military conflict or war arises,
these individuals could be required to serve in the military for
extended periods of time. Shopping.com’s Israeli operations
could be disrupted by the absence of employees due to military
service, which could adversely affect its business.
Our
operations in China are subject to risks and uncertainties
relating to the laws and regulations of the People’s
Republic of China.
Our operations in the People’s Republic of China, or PRC,
are conducted through our EachNet subsidiary and through a
PayPal subsidiary. EachNet and PayPal are Delaware corporations
and foreign persons under the laws of the PRC and are subject to
many of the risks of doing business internationally described
above in
“There are many risks associated with our
international operations.” The PRC currently regulates its
Internet sector through regulations restricting the scope of
foreign investment and through the enforcement of content
restrictions on the Internet. While many aspects of these
regulations remain unclear, they purport to limit and require
licensing of various aspects of the provision of Internet
information services. These regulations have created substantial
uncertainties regarding the legality of foreign investments in
PRC Internet companies, and the business operations of such
companies, including EachNet’s and PayPal’s PRC
operations. In order to meet local ownership and regulatory
licensing requirements, the eBay EachNet
website is operated
through a foreign-owned enterprise indirectly owned by
eBay’s European operating entity, which acts in cooperation
with a local PRC company owned by certain local employees. The
PayPal China
website is operated through a foreign-owned
enterprise owned by PayPal’s International headquarters
entity, which acts in cooperation with a local PRC company owned
by certain local employees. We believe EachNet’s and
PayPal’s current ownership structure complies with all
existing PRC laws, rules, and regulations. There are, however,
substantial uncertainties regarding the interpretation of
current PRC laws and regulations, and it is possible that the
PRC government will ultimately take a view contrary to ours. The
People’s Bank of China, or PBOC, has recently proposed
guidelines for payment settlement organizations which, if
enacted and applied to PayPal’s operations in China, could
have a material adverse effect on those operations, including,
but not limited to, requiring the local PRC company to have at
least three years of profitable operations (which PayPal’s
current local PRC partner does not have), and to obtain prior
approval and licensure from the PBOC. There are also
uncertainties regarding EachNet’s and PayPal’s ability
to enforce contractual relationships it has entered into with
respect to management and control of
the company’s
business. If EachNet or PayPal were found to be in violation of
any existing or future PRC laws or regulations, it could be
subject to fines and other financial penalties, have its
business and Internet content provider licenses revoked, or be
forced to discontinue its business entirely. In addition, any
finding of a violation by EachNet or PayPal of PRC laws or
regulations could make it more difficult for us to launch new or
expanded services in the PRC.
Although Skype does not conduct operations in the PRC directly,
its service is used by residents of the PRC. PRC regulations
surrounding VoIP telephony are unclear but do appear to prohibit
some Skype services, and the national regulatory bodies in the
PRC may adopt further regulations that restrict or prohibit the
use of Skype’s services. In addition, recent press reports
have indicated that certain provinces in the PRC may be taking
steps to restrict the use of Skype’s services.
We are
exposed to fluctuations in currency exchange
rates.
Because we conduct a significant and growing portion of our
business outside the United States but report our results in
U.S. dollars, we face exposure to adverse movements in
currency exchange rates. In connection with its multi-currency
service, PayPal fixes exchange rates twice per day, and may face
financial exposure if it incorrectly fixes the exchange rate.
PayPal also holds some corporate and customer funds in
non-U.S. currencies,
and thus its financial results are affected by the translation
of these
non-U.S. currencies
into U.S. dollars. In addition, the results of operations
of our internationally focused
websites are exposed to foreign
exchange rate fluctuations as the financial results of the
applicable
subsidiaries are translated from the local currency
into U.S. dollars upon
5
consolidation. If the U.S. dollar weakens against foreign
currencies, as it did in 2004 and the first part of 2005, the
translation of these foreign-currency-denominated transactions
will result in increased net revenues, operating expenses, and
net income. The change in weighted average foreign currency
exchange rates in the first nine months of 2005 relative to the
first nine months of 2004 resulted in an increase in net
revenues of approximately $52.7 million and an increase in
aggregate cost of revenues and operating expenses of
approximately $28.5 million. Similarly, our net revenues,
operating expenses, and net income will decrease if the
U.S. dollar strengthens against foreign currencies as has
occurred more recently. As exchange rates vary, net sales and
other operating results, when translated, may differ materially
from expectations. In particular, to the extent the
U.S. dollar strengthens against the Euro and British Pound,
our European revenues and profits will be reduced as a result of
these translation adjustments. In addition, to the extent the
U.S. dollar strengthens against the Euro and the British
Pound, cross-border trade related to purchases of
dollar-denominated goods by
non-U.S. purchasers
may decrease, and that decrease may not be offset by a
corresponding increase in cross-border trade involving purchases
by U.S. buyers of goods denominated in other currencies.
While we from time to time enter into transactions to hedge
portions of our foreign currency translation exposure, these
hedges are relatively costly and, even with them in effect, it
is impossible to perfectly predict or completely eliminate the
effects of this exposure.
We
depend on the continued growth of online commerce.
The business of selling goods over the Internet, particularly
through online trading, is dynamic and relatively new. Growth in
the use of the Internet as a medium for consumer commerce may
not continue. Concerns about fraud, privacy, and other problems
may discourage additional consumers from adopting the Internet
as a medium of commerce. Market acceptance for recently
introduced services and products over the Internet is highly
uncertain, and there are few proven services and products. In
countries such as the U.S. and Germany, where our services and
online commerce generally have been available for some time and
the level of market penetration of our services is high,
acquiring new users for our services may be more difficult and
costly than it has been in the past. In order to expand our user
base, we must appeal to and acquire consumers who historically
have used traditional means of commerce to purchase goods. If
these consumers prove to be harder to acquire or are less active
than our earlier users, and we are unable to gain efficiencies
in our operating costs, including our cost of acquiring new
customers, our business could be adversely impacted.
Acquisitions
could result in operating difficulties, dilution and other
harmful consequences.
We have acquired a number of businesses in the past, and have
completed or announced eight acquisitions in 2005. These
include, most recently, the acquisition of Skype, the
acquisition of Shopping.com, and the acquisition through PayPal,
of VeriSign, Inc.’s payment gateway business.
We expect to continue to evaluate and consider a wide array of
potential strategic transactions, including business
combinations, acquisitions and dispositions of businesses,
technologies, services, products and other assets, including
interests in our existing
subsidiaries. At any given time we may
be engaged in discussions or negotiations with respect to one or
more of such transactions. Any of such transactions could be
material to our financial condition and results of operations.
There is no assurance that any such discussions or negotiations
will result in the consummation of any transaction. The process
of integrating any acquired business may create unforeseen
operating difficulties and expenditures and is itself risky. The
areas where we may face difficulties include:
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diversion of management time, as well as a shift of focus from
operating the businesses to issues of integration and future
products, particularly given the large number and size and
varying scope of our recent acquisitions;
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declining employee morale and retention issues resulting from
changes in compensation, reporting relationships, future
prospects, or the direction of the business;
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the need to integrate each company’s accounting, management
information, human resource and other administrative systems to
permit effective management, and the lack of control if such
integration is delayed or not implemented;
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the need to implement controls, procedures and policies
appropriate for a larger public company at companies that prior
to acquisition had lacked such controls, procedures and
policies; and
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in some cases, including in connection with our acquisition of
VeriSign’s payment gateway business, the need to transition
operations, users, and/or customers onto our existing platforms.
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Foreign acquisitions involve special risks, including those
related to integration of operations across different cultures
and languages, currency risks, and the particular economic,
political, and regulatory risks associated with specific
countries. Moreover, we may not realize the anticipated benefits
of any or all of our acquisitions. As a result of future
acquisitions or mergers, we might need to issue additional
equity securities, spend our cash, or incur debt, liabilities,
or amortization expenses related to intangible assets, any of
which could reduce our profitability and harm our business.
System
failures could harm our business.
We have experienced system failures from time to time, and any
interruption in the availability of our
websites will reduce our
current revenues and profits, could harm our future revenues and
profits, and could subject us to regulatory scrutiny.
eBay’s primary
website has been interrupted for periods of
up to 22 hours, and our PayPal site suffered intermittent
unavailability over a five-day period in October 2004. Any
unscheduled interruption in our services results in an
immediate, and possibly substantial, loss of revenues. Frequent
or persistent interruptions in our services could cause current
or potential users to believe that our systems are unreliable,
leading them to switch to our competitors or to avoid our sites,
and could permanently harm our reputation and brands. These
interruptions increase the burden on our engineering staff,
which, in turn, could delay our introduction of new features and
services on our sites. Because PayPal is a regulated financial
entity, frequent or persistent site interruptions could lead to
regulatory inquiries. These inquiries could result in fines,
penalties, or mandatory changes to PayPal’s business
practices, and ultimately could cause PayPal to lose existing
licenses it needs to operate or prevent it from obtaining
additional licenses that it needs to expand. Finally, because
our customers may use our products for critical transactions,
any system failures could result in damage to our
customers’ businesses. These customers could seek
significant compensation from us for their losses. Even if
unsuccessful, this type of claim likely would be time consuming
and costly for us to address.
Although our systems have been designed around industry-standard
architectures to reduce downtime in the event of outages or
catastrophic occurrences, they remain vulnerable to damage or
interruption from earthquakes, floods, fires, power loss,
telecommunication failures, terrorist attacks, computer viruses,
computer
denial-of-service
attacks, and similar events. Some of our systems, including
PayPal’s customer support operations, are not fully
redundant, and our disaster recovery planning is not sufficient
for all eventualities. Our systems are also subject to
break-ins, sabotage, and intentional acts of vandalism. Despite
any precautions we may take, the occurrence of a natural
disaster, a decision by any of our third-party hosting providers
to close a facility we use without adequate notice for financial
or other reasons, or other unanticipated problems at our hosting
facilities could result in lengthy interruptions in our
services. In addition, the failure by our hosting facilities to
provide our required data communications capacity could result
in interruptions in our service. We do not carry business
interruption insurance sufficient to compensate us for losses
that may result from interruptions in our service as a result of
system failures.
Our
growth will depend on our ability to develop our brands, and
these efforts may be costly.
Our historical growth has been largely attributable to word of
mouth, and to frequent and high visibility national and local
media coverage. We believe that continuing to strengthen our
brands will be critical to achieving widespread acceptance of
our services, and will require an increased focus on active
marketing efforts. The demand for and cost of online and
traditional advertising have been increasing, and may continue
to increase. Accordingly, we will need to spend increasing
amounts of money on, and devote greater resources to,
advertising, marketing, and other efforts to create and maintain
brand loyalty among users. In addition, we are supporting an
increasing number of brands, each of which requires its own
resources. Brand promotion activities may not yield increased
revenues, and even if they do, any increased revenues may not
offset the expenses incurred in building our brands. If we do
attract new users to our services, they may not conduct
transactions over our services on a regular basis. If we fail to
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promote and maintain our brands, or if we incur substantial
expenses in an unsuccessful attempt to promote and maintain our
brands, our business would be harmed.
Our
business and users may be subject to sales tax and other
taxes.
The application of indirect taxes (such as sales and use tax,
value added tax, or VAT, goods and services tax, business tax,
and gross receipt tax) to
e-commerce businesses
such as eBay and our users is a complex and evolving issue. Many
of the fundamental statutes and regulations that impose these
taxes were established before the growth of the Internet and
e-commerce. In many
cases, it is not clear how existing statutes apply to the
Internet or e-commerce.
In addition, some jurisdictions have implemented or may
implement laws specifically addressing the Internet or some
aspect of e-commerce.
The application of existing, new, or future laws could have
adverse effects on our business.
Several proposals have been made at the U.S. state and local
level that would impose additional taxes on the sale of goods
and services through the Internet. These proposals, if adopted,
could substantially impair the growth of
e-commerce, and could
diminish our opportunity to derive financial benefit from our
activities. In December 2004, the U.S. federal government
enacted legislation extending the moratorium on states and other
local authorities imposing access or discriminatory taxes on the
Internet through November 2007. This moratorium does not
prohibit federal, state, or local authorities from collecting
taxes on our income or from collecting taxes that are due under
existing tax rules.
In conjunction with the Streamlined Sales Tax Project, the U.S.
Congress continues to consider overriding the Supreme
Court’s Quill decision, which limits the ability of
state governments to require sellers outside of their own state
to collect and remit sales taxes on goods purchased by in-state
residents. An overturning of the Quill decision would
harm our users and our business.
We do not collect taxes on the goods or services sold by users
of our services. One or more states or foreign countries may
seek to impose a tax collection or reporting or record-keeping
obligation on companies such as eBay that engage in or
facilitate
e-commerce.
Such an obligation could be imposed if eBay were ever deemed to
be the legal agent of eBay sellers by a jurisdiction in which
eBay operates. A successful assertion by one or more states or
foreign countries that we should collect taxes on the exchange
of merchandise or services on our
websites would harm our
business.
In July 2003, in compliance with the changes brought about by
the European Union (EU) VAT directive on
“electronically
supplied services,” eBay began collecting VAT on the fees
charged to EU sellers on eBay sites catering to EU residents.
eBay also pays input VAT to suppliers within the various
countries
the company operates. In most cases, eBay is entitled
to reclaim input VAT from the various countries with regard to
our own payments to suppliers or vendors. However, because of
our unique business model, the application of the laws and rules
that allow such reclamation is sometimes uncertain. A successful
assertion by one or more countries that eBay is not entitled to
reclaim VAT would harm our business.
We continue to work with the relevant tax authorities and
legislators to clarify eBay’s obligations under new and
emerging laws and regulations. Passage of new legislation and
the imposition of additional tax requirements could harm eBay
sellers and our business. There have been, and will continue to
be, substantial ongoing costs associated with complying with the
various indirect tax requirements in the numerous markets in
which eBay conducts or will conduct business.
Fraudulent
activities on our websites and disputes between users of our
services may harm our business.
PayPal faces significant risks of loss due to fraud and disputes
between senders and recipients, including:
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non-delivery of, or disputes over the quality of, goods and
services due to merchant fraud or inadequate merchant business
practices;
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reversal of payment by buyers both for legitimate reasons and in
cases of buyer fraud;
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unauthorized use of credit card and bank account information and
identity theft;
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the need to provide effective customer support to process
disputes between senders and recipients;
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potential breaches of system security;
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potential employee fraud; and
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use of PayPal’s system by customers to make or accept
payment for illegal or improper purposes.
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For the year ended
December 31, 2004 and the nine months
ended
September 30, 2005, PayPal’s transaction loss
expense totaled $50.5 million and $47.0 million,
representing 0.27% and 0.24% of PayPal’s total payment
volume, respectively. Failure to deal effectively with
fraudulent transactions and customer disputes would increase
PayPal’s loss rate and harm its business.
PayPal’s highly automated and liquid payment service makes
PayPal an attractive target for fraud. In configuring its
service, PayPal faces an inherent trade-off between customer
convenience and security. Identity thieves and those committing
fraud using stolen credit card or bank account numbers can
potentially steal large amounts of money from businesses such as
PayPal. We believe that several of PayPal’s current and
former competitors in the electronic payments business have gone
out of business or significantly restricted their businesses
largely due to losses from this type of fraud. We expect that
technically knowledgeable criminals will continue to attempt to
circumvent PayPal’s anti-fraud systems. In addition,
PayPal’s service could be subject to employee fraud or
other internal security breaches, and PayPal would be required
to reimburse customers for any funds stolen as a result of such
breaches. Merchants could also request reimbursement, or stop
using PayPal, if they are affected by buyer fraud.
PayPal incurs substantial losses from merchant fraud, including
claims from customers that merchants have not performed or that
their goods or services do not match the merchant’s
description. PayPal also incurs losses from claims that the
customer did not authorize the purchase from buyer fraud, from
erroneous transmissions and from customers who have closed bank
accounts or have insufficient funds in them to satisfy payments.
In addition to the direct costs of such losses, if they are
related to credit card transactions and become excessive they
could result in PayPal losing the right to accept credit cards
for payment. If PayPal were unable to accept credit cards, the
velocity of trade on eBay could decrease, in which case our
business would further suffer. PayPal has been assessed
substantial fines for excess chargebacks in the past, and
excessive chargebacks may arise in the future. PayPal has taken
measures to detect and reduce the risk of fraud, but these
measures may not be effective against new forms of fraud. If
these measures do not succeed, our business will suffer.
In October 2003, PayPal launched a buyer protection program that
refunds to buyers up to $500 in certain eBay transactions if
they do not receive the goods they purchased or if the goods
differ significantly from what was described by the seller. In
November 2004, PayPal increased the amount of protection
available under its buyer protection program to $1,000. If
PayPal makes such a refund, it seeks to collect reimbursement
from the seller, but may not be able to receive any funds from
the seller. The PayPal buyer protection program has increased
PayPal’s loss rate and could cause future fluctuations.
eBay faces similar risks to those of PayPal with respect to
fraudulent activities. eBay periodically receives complaints
from users who may not have received the goods that they had
purchased. In some cases individuals have been arrested and
convicted for fraudulent activities using our
websites. eBay
also receives complaints from sellers who have not received
payment for the goods that a buyer had contracted to purchase.
Non-payment may occur because of miscommunication, because a
buyer has changed his or her mind and decided not to honor the
contract to purchase the item, or because the buyer bid on the
item maliciously, in order to harm either the seller or eBay. In
some European jurisdictions, buyers may also have the right to
withdraw from a sale made by a professional seller within a
specified time period.
While eBay can suspend the accounts of users who fail to fulfill
their payment or delivery obligations to other users, eBay does
not have the ability to require users to make payment or deliver
goods, or otherwise make users whole other than through our
limited buyer protection programs. Other than through these
programs, eBay does not compensate users who believe they have
been defrauded by other users, although users who pay through
PayPal may have reimbursement rights from their credit card
company or bank, which in turn will seek reimbursement from
PayPal. eBay also periodically receives complaints from buyers
as to the quality of the goods purchased. We
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expect to continue to receive communications from users
requesting reimbursement or threatening or commencing legal
action against us if no reimbursement is made. Our liability for
these sort of claims is only beginning to be clarified and may
be higher in some non-U.S. jurisdictions than it is in the U.S.
Litigation involving liability for third-party actions could be
costly for us, divert management attention, result in increased
costs of doing business, lead to adverse judgments, or otherwise
harm our business. In addition, affected users will likely
complain to regulatory agencies that could take action against
us, including imposing fines or seeking injunctions.
Negative publicity and user sentiment generated as a result of
fraudulent or deceptive conduct by users of our eBay and PayPal
services could damage our reputation, reduce our ability to
attract new users or retain our current users, and diminish the
value of our brand names.
Changes
to credit card association fees, rules, or practices could
negatively affect PayPal’s business.
Because PayPal is not a bank, it cannot belong to or directly
access credit card associations, such as Visa and MasterCard. As
a result, PayPal must rely on banks or payment processors to
process transactions, and must pay a fee for this service. From
time to time, credit card associations may increase the
interchange fees that they charge for each transaction using one
of their cards. MasterCard and Visa have each implemented
increases in their interchange fees for credit cards effective
in April 2005. PayPal’s credit card processors have the
right to pass any increases in interchange fees on to PayPal as
well as increase their own fees for processing. Such increased
fees increase PayPal’s operating costs and reduce its
profit margins. PayPal is also required by its processors to
comply with credit card association operating rules, and PayPal
has agreed to reimburse its processors for any fines they are
assessed by credit card associations as a result of processing
payments for PayPal. The credit card associations and their
member banks set and interpret the credit card rules. Some of
those member banks compete with PayPal. Visa, MasterCard,
American Express, or Discover could adopt new operating rules or
re-interpret existing rules that PayPal or its processors might
find difficult or even impossible to follow. As a result, PayPal
could lose its ability to give customers the option of using
credit cards to fund their payments. If PayPal were unable to
accept credit cards, its business would be seriously damaged. In
addition, the velocity of trade on eBay could decrease and our
business would further suffer.
In 2002, both Visa and MasterCard adopted new operating rules
for Internet payment services like PayPal. In order to comply
with the associations’ rules, PayPal and its credit card
processors have implemented changes to existing business
processes for merchant customers. Any problems with these
business processes could result in fines, the amount of which
would be within Visa’s and MasterCard’s discretion.
PayPal also could be subject to fines from MasterCard and Visa
if it fails to detect that merchants are engaging in activities
that are illegal or activities that are considered “high
risk,” primarily the sale of certain types of digital
content. For “high risk” merchants, PayPal must either
prevent such merchants from using PayPal or register such
merchants with MasterCard and Visa and conduct additional
monitoring with respect to such merchants. PayPal has incurred
fines from its credit card processor relating to PayPal’s
failure to detect the use of its service by “high
risk” merchants and merchants engaged in illegal
activities. The amount of these fines has not been material, but
any additional fines in the future would likely be for larger
amounts, could become material, and could result in a
termination of PayPal’s ability to accept credit cards or
changes in PayPal’s process for registering new customers,
which would seriously damage PayPal’s business.
Changes
in PayPal’s funding mix could adversely affect
PayPal’s results.
PayPal pays significant transaction fees when senders fund
payment transactions using credit cards, nominal fees when
customers fund payment transactions by electronic transfer of
funds from bank accounts, and no fees when customers fund
payment transactions from an existing PayPal account balance.
Senders funded 53% and 52% of PayPal’s payment volume using
credit cards during 2004 and the first nine months of 2005,
respectively, and PayPal’s financial success will remain
highly sensitive to changes in the rate at which its senders
fund payments using credit cards. Senders may prefer funding
using credit cards rather than bank account transfers for a
number of reasons, including the ability to dispute and reverse
charges if merchandise is not delivered or is not as described,
the ability to earn frequent flier miles or other incentives
offered by credit cards, the ability to defer payment, or a
reluctance to provide bank account information to PayPal. PayPal
has received inquiries regarding its disclosure practices with
regard to funding mechanisms from the attorneys general of a
number of states, and in March 2005, a
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complaint seeking class action status was filed alleging, among
other things, that PayPal’s disclosure regarding the
effects of users’ choice of funding mechanism is deceptive.
While we believe PayPal’s disclosure is legal and accurate,
any required change to our disclosure practices could result in
increased use of credit card funding, damaging PayPal’s
business.
If
PayPal were found to be subject to or in violation of any U.S.
laws or regulations governing banking, money transmission, or
electronic funds transfers, it could be subject to liability and
forced to change its business practices.
A number of U.S. states have enacted legislation regulating
money transmitters. To date, PayPal has obtained licenses in 33
of these jurisdictions and interpretations in nine states that
licensing is not required under their existing statutes. As a
licensed money transmitter, PayPal is subject to bonding
requirements, restrictions on its investment of customer funds,
reporting requirements, and inspection by state regulatory
agencies. In July 2005, PayPal entered into a settlement
agreement and agreed to pay $225,000 to the California
Department of Financial Institutions in connection with alleged
violations of the California Financial Code relating to the use
of a receipt form for international payments that had not been
pre-approved by the Department, and incomplete reporting to the
Department. If PayPal were found to be in violation of other
money services laws or regulations, PayPal could be subject to
liability, forced to cease doing business with residents of
certain states, or forced to change its business practices. Any
change to PayPal’s business practices that makes the
service less attractive to customers or prohibits its use by
residents of a particular jurisdiction could decrease the
velocity of trade on eBay, which would further harm our
business. Even if PayPal is not forced to change its business
practices, it could be required to obtain additional licenses or
regulatory approvals that could impose a substantial cost on
PayPal.
We believe that the licensing or approval requirements of the
U.S. Office of the Comptroller of the Currency, the Federal
Reserve Board, and other federal or state agencies that regulate
banks, bank holding companies, or other types of providers of
e-commerce services do
not apply to PayPal, except for certain money transmitter
licenses mentioned above. However, PayPal has received written
communications in the past from state regulatory authorities
expressing the view that its service might constitute an
unauthorized banking business. PayPal has taken steps to address
these states’ concerns. However, we cannot guarantee that
the steps PayPal has taken to address these regulatory concerns
will be effective in all states, and one or more states may
conclude that PayPal is engaged in an unauthorized banking
business. If PayPal is found to be engaged in an unauthorized
banking business in one or more states, it might be subject to
monetary penalties and adverse publicity and might be required
to cease doing business with residents of those states. Even if
the steps it has taken to resolve these states’ concerns
are deemed sufficient by the state regulatory authorities,
PayPal could be subject to fines and penalties for its prior
activities. The need to comply with state laws prohibiting
unauthorized banking activities could also limit PayPal’s
ability to enhance its services in the future. Any change to
PayPal’s business practices that makes the service less
attractive to customers or prohibits its use by residents of a
particular jurisdiction could decrease the velocity of trade on
eBay, which would further harm our business.
Although there have been no definitive interpretations to date,
PayPal has assumed that its service is subject to the Electronic
Fund Transfer Act and Regulation E of the Federal
Reserve Board. As a result, among other things, PayPal must
provide advance disclosure of changes to its service, follow
specified error resolution procedures, comply with certain
marketing limitations, and absorb losses above $50 from
transactions not authorized by the consumer. In addition, PayPal
is subject to the financial privacy provisions of the
Gramm-Leach-Bliley Act, state financial privacy laws, and
related regulations. As a result, some customer financial
information that PayPal receives is subject to limitations on
reuse and disclosure. Existing and potential future privacy laws
may limit PayPal’s ability to develop new products and
services that make use of data gathered through its service. The
provisions of these laws and related regulations are
complicated, and PayPal does not have extensive experience in
complying with them. Even technical violations of these laws can
result in penalties of up to $1,000 for each non-compliant
transaction. PayPal processed an average of approximately
1.25 million transactions per day during the first nine
months of 2005, and any violations could expose PayPal to
significant liability.
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PayPal’s
status under banking or financial services laws or other laws in
markets outside the U.S. is unclear.
PayPal currently allows its customers with credit cards to send
payments from 54 markets outside the U.S., and to receive
payments in 42 of those markets. In 25 of these 42 markets,
customers can withdraw funds to local bank accounts, and in
eight of these markets customers can withdraw funds by receiving
a bank draft in the mail. PayPal offers customers the ability to
send or receive payments denominated in U.S. dollars,
British pounds, Euros, Canadian dollars, Japanese yen, and
Australian dollars. We act in cooperation with a local company
in the People’s Republic of China, or PRC, which offers PRC
residents the ability to send or receive payments denominated in
renminbi. In March 2005, PayPal received an Australian Financial
Services License from the Australian Securities and Investments
Commission. In February 2004, PayPal (Europe) Ltd., a
wholly-owned subsidiary of PayPal, received a license to operate
as an Electronic Money Institution in the United Kingdom as a
vehicle for providing localized versions of PayPal’s
service to customers in the EU. 25 of the 54 markets outside of
the U.S. whose residents can use the PayPal service are members
of the European Union. As PayPal (Europe) develops localized
services for the domestic market in these countries, it is
implementing such localized services through an expedited
“passport” notification process through the UK
regulator to regulators in other EU member states, pursuant to
EU Directives. PayPal (Europe) has completed the
“passport” notice process in all EU member countries.
The regulators in these countries could notify PayPal (Europe)
of local consumer protection laws that will apply to its
business, in addition to UK consumer protection law. Any such
responses from these regulators could increase the cost of, or
delay, PayPal’s plans for expanding its business. PayPal
(Europe) is subject to significant fines or other enforcement
action if it violates the disclosure, reporting, anti-money
laundering, capitalization, funds management or other
requirements imposed on electronic money institutions.
In many markets outside of the U.S. and the European Union, it
is not clear whether PayPal’s
U.S.-based service is
subject to local law or, if it is subject to local law, whether
such local law requires a payment processor like PayPal to be
licensed as a bank or financial institution or otherwise. Even
if PayPal is not currently required to obtain a license in those
countries, future localization or targeted marketing of
PayPal’s service in those countries could require licensure
and other laws of those countries (such as data protection and
anti-money laundering laws) may apply. If PayPal were found to
be subject to and in violation of any foreign laws or
regulations, it could be subject to liability, forced to change
its business practices or forced to suspend providing services
to customers in one or more countries. Alternatively, PayPal
could be required to obtain licenses or regulatory approvals
that could impose a substantial cost on it and involve
considerable delay to the provision or development of its
product. Delay or failure to receive such a license would
require PayPal to change its business practices or features in
ways that would adversely affect PayPal’s international
expansion plans and could require PayPal to suspend providing
services to customers in one or more countries.
Growth
of Skype’s business may be harmed by a lack of public
acceptance of Voice over Internet Protocol (VoIP) telephony, new
or existing regulations, or the actions of
competitors.
The VoIP
communications medium is in its early stages and may not achieve
broad public acceptance.
The success of Skype’s service depends on continued growth
in its network of users, which in turn depends on wider public
acceptance of VoIP telephony. The VoIP communications medium is
in its early stages, and it may not develop a broad audience.
Potential new users may view VoIP as unattractive relative to
traditional telephone services for a number of reasons,
including the need to purchase computer headsets, the need to
leave a personal computer on in order to make or receive calls,
or the perception that the price advantage for VoIP is
insufficient to justify the perceived inconvenience. Potential
users may also view more familiar online communication methods,
such as e-mail or
instant messaging, as sufficient for their communications needs.
There is no assurance that VoIP will ever achieve broad public
acceptance.
The
current regulatory environment for VoIP services is unclear, and
Skype’s business could be harmed by new regulations or the
application of existing regulations to its services.
The current regulatory environment for VoIP services is unclear.
Skype’s VoIP communications services are not currently
subject to all of the same regulations that apply to traditional
telephony. VoIP providers are generally
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subject to different regulatory regimes in different countries,
and in some cases are subject to lower regulatory fees and
lesser regulatory requirements. Governments may impose increased
fees and administrative burdens on VoIP providers. Increased
fees could include access charges payable to local exchange
carriers to carry and terminate traffic, contributions to the
Universal Service Fund in the United States and elsewhere, and
other charges. New laws and regulations may require Skype to
meet various emergency service requirements (such as
“e911”), disability access requirements, consumer
protection requirements, number assignment and portability
requirements, and interception or wiretapping requirements, such
as the Communications Assistance for Law Enforcement Act. Such
regulations could result in substantial costs depending on the
technical changes required to accommodate the requirements, and
any increased costs could erode Skype’s pricing advantage
over competing forms of communication. Regulations that decrease
the degree of privacy on Skype’s network could also slow
adoption of its service. The increasing growth of the VoIP
telephony market and popularity of VoIP telephony products and
services heighten the risk that governments will seek to
regulate VoIP telephony and the Internet. In the United States,
various state legislatures are considering legislation to impose
their own requirements and taxes on VoIP services. Increased
regulatory requirements or VoIP would increase Skype’s
costs, and, as a result, our business would suffer.
Regulatory agencies may require Skype to conform to rules that
are unsuitable for VoIP communications technologies, that are
difficult or impossible to comply with due to the nature of IP
routing, or that are unnecessary or unreasonable in light of the
manner in which we offer service to our customers. For example,
while suitable alternatives may be developed in the future, the
current IP network does not enable Skype to identify the
geographic origin of the traffic traversing the Internet or to
provide detailed calling information about
computer-to-computer
calls, either of which may make complying with future regulatory
requirements, such as emergency service requirements, difficult
or impossible.
In many countries in which Skype operates or provides VoIP
services, the laws that may relate to its services are unclear.
We cannot be certain that Skype or its customers are currently
in full compliance with regulatory or other legal requirements
in all countries in which Skype’s service is offered, that
Skype or its customers will be able to comply with existing or
future requirements, or that Skype or its customers will
continue in full compliance with any requirements. Skype’s
failure or the failure of those with whom Skype transacts
business to comply with these requirements could materially
adversely affect our business, financial condition and results
of operations.
New rules and regulations are being considered in various
countries around the world. Such new rules and regulations could
increase our costs of doing business or prevent us from
delivering our products and services over the Internet, which
could adversely affect Skype’s customer base and its
revenue.
Actions
by competitors such as incumbent telephone companies could harm
Skype’s service.
Skype depends on many of its competitors, such as incumbent
telephone companies and cable operators, for access to
broadband, Internet, telecommunications and other services
needed to provide its service. Such competitors could use a
number of methods to disrupt or degrade the quality of
Skype’s service in various ways such as restricting or
prohibiting the use of their lines for our services, filtering,
blocking or delaying VoIP packets used to transmit users’
calls, or denying requests for number portability. These
activities are technically feasible, and recent U.S. regulatory
changes may permit competitors to take these actions in the
U.S. Worldwide, a number of companies have announced plans
to take such actions or are selling products designed to
facilitate such actions. In addition, large, established
telecommunication companies may devote substantial lobbying
efforts to influence the regulation of the VoIP telephony
market, seeking to encourage the increased regulatory burdens
described above.
Skype
depends on key technology that is licensed from third
parties.
Skype licenses from third parties it does not control technology
underlying certain components of its service, including the
technology underlying its
peer-to-peer
architecture and firewall traversal technology, and the audio
codec used to provide high sound quality. Both of these
technologies are key to the service Skype provides. In addition,
various other technologies used by Skype to provide its service
are licensed from third parties. Although Skype has
contracts in
place with its third party technology providers, there can be no
assurance that the licensed technology or other technology that
we may seek to license in the future will continue to be
available on commercially reasonable terms, or at all. The loss
of, or inability to maintain, existing licenses could result in
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service delays, a decrease in service quality, or a complete
failure of Skype’s service until equivalent technology or
suitable alternative products can be developed, identified,
licensed and integrated. While we believe Skype has the ability
to either extend these licenses on commercially reasonable terms
or identify and obtain or develop suitable alternative products,
the costs associated with licensing and/or developing such
products could be high. Any failure to maintain these licenses
on commercially reasonable terms or to license or develop
alternative technologies would harm Skype’s business.
We are
subject to regulations relating to consumer
privacy.
Many jurisdictions have laws that limits the uses of personal
information gathered online or offline Several new jurisdictions
have recently passed such laws, and jurisdictions with these
laws continually consider strengthening them, especially against
online services. eBay and PayPal in certain instances are
subject to some of these current laws. PayPal may also be
subject to recently enacted legislation in several states and
countries imposing greater restrictions on the ability of
financial services companies to share user information with
third parties without affirmative user consent. However, the
Fair and Accurate Credit Transactions Act of 2003, or FACT,
included a provision preempting conflicting state laws on the
sharing of information between corporate affiliates, and as a
result we believe that PayPal and eBay will not be subject to
the laws of each individual state with respect to matters within
the scope of FACT, but will remain subject to the provisions of
FACT and the Fair Credit Reporting Act. Courts are currently
determining the scope of these preemptive provisions.
Specific statutes intended to protect user privacy have been
passed in many non-U.S. jurisdictions, including virtually every
non-U.S. jurisdiction in which we currently have a localized
website. Compliance with these laws, given the tight integration
of our systems across different countries and the need to move
data to facilitate transactions amongst our users, including to
payment companies and shipping companies, is both necessary and
difficult. Failure to comply could subject us to lawsuits,
fines, criminal penalties, statutory damages, adverse publicity,
and other losses that could harm our business. A number of data
protection and privacy laws are being discussed by Congress, the
states, and foreign governments. Changes to existing laws or the
passage of new laws intended to address privacy and data
protection and retention issues could directly affect the way we
do business or could create uncertainty on the Internet. This
could reduce demand for our services, increase the cost of doing
business as a result of litigation costs or increased service or
delivery costs, or otherwise harm our business.
New
and existing regulations could harm our business.
We are subject to the same foreign and domestic laws as other
companies conducting business on and off the Internet. Today,
there are still relatively few laws specifically directed
towards online services. However, due to the increasing
popularity and use of the Internet and online services, many
laws relating to the Internet are being debated at all levels of
government around the world and it is possible that such laws
and regulations will be adopted. These laws and regulations
could cover issues such as user privacy, freedom of expression,
pricing, fraud, content and quality of products and services,
taxation, advertising, intellectual property rights, and
information security. It is not clear how existing laws
governing issues such as property ownership, copyrights and
other intellectual property issues, taxation, libel and
defamation, obscenity, and personal privacy apply to online
businesses. The vast majority of these laws were adopted prior
to the advent of the Internet and related technologies and, as a
result, do not contemplate or address the unique issues of the
Internet and related technologies. Those laws that do reference
the Internet, such as the U.S. Digital Millennium Copyright Act
and the European Union’s Directive on Distance Selling and
Electronic Commerce have begun to be interpreted by the courts
and implemented by the EU Member States, but their applicability
and scope remain somewhat uncertain. As our activities and the
types of goods listed on our
website expand, regulatory agencies
or courts may claim or hold that we or our users are either
subject to licensure or prohibited from conducting our business
in their jurisdiction, either with respect to our services in
general, or in order to allow the sale of certain items, such as
real estate, event tickets, cultural goods, boats, and
automobiles.
Numerous states and foreign jurisdictions, including the State
of California, where our headquarters are located, have
regulations regarding “auctions” and the handling of
property by “pawnbrokers.” No final legal
determination has been made as to whether the California
regulations apply to our business (or that of our users) and
little precedent exists in this area. Several states and some
foreign jurisdictions have attempted, and may attempt in
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the future, to impose such regulations upon us or our users.
Attempted enforcement of these laws against some of our users
appears to be increasing and such attempted enforcements could
harm our business. In August 2002, Illinois amended its auction
law to provide for a special regulatory regime for
“Internet auction listing services,” and we have
registered as an Internet auction listing service in Illinois.
Although we do not expect this registration to have a negative
impact on our business, other regulatory and licensure claims
could result in costly litigation or could require us to change
the way we or our users do business in ways that increase costs
or reduce revenues or force us to prohibit listings of certain
items for some locations. We could also be subject to fines or
other penalties, and any of these outcomes could harm our
business.
In addition, because our services are accessible worldwide, and
we facilitate sales of goods to users worldwide, foreign
jurisdictions may claim that we are required to comply with
their laws. For example, the Australian high court has ruled
that a U.S.
website in certain circumstances must comply with
Australian laws regarding libel. As we expand and localize our
international activities, we become obligated to comply with the
laws of the countries in which we operate. Laws regulating
Internet companies outside of the U.S. may be less favorable
than those in the U.S., giving greater rights to consumers,
content owners, and users. Compliance may be more costly or may
require us to change our business practices or restrict our
service offerings relative to those in the U.S. Our failure to
comply with foreign laws could subject us to penalties ranging
from criminal prosecution to bans on our services.
Our
business is subject to online commerce security risks, including
security breaches and identity theft.
To succeed, online commerce and communications must provide a
secure transmission of confidential information over public
networks. Our security measures may not prevent security
breaches that could harm our business. Currently, a significant
number of our users authorize us to bill their credit card
accounts directly for all transaction fees charged by us.
PayPal’s users routinely provide credit card and other
financial information. We rely on encryption and authentication
technology licensed from third parties to provide the security
and authentication to effect secure transmission of confidential
information, including customer credit card numbers. Advances in
computer capabilities, new discoveries in the field of
cryptography, intentional disclosure by employees or others with
legitimate access to such information, or other developments may
result in a compromise or breach of the technology used by us to
protect transaction data. In addition, any party who is able to
illicitly obtain a user’s password could access the
user’s transaction data. An increasing number of
websites
have reported breaches of their security. Any compromise of our
security could h