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Support.com, Inc. – IPO: ‘S-1’ on 2/18/00 – EX-10.12

On:  Friday, 2/18/00   ·   Accession #:  1012870-0-859   ·   File #:  333-30674

Previous ‘S-1’:  None   ·   Next:  ‘S-1/A’ on 3/9/00   ·   Latest:  ‘S-1/A’ on 7/18/00

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  As Of                Filer                Filing    For·On·As Docs:Size              Issuer               Agent

 2/18/00  Support.com, Inc.                 S-1                   31:1.1M                                   Donnelley R R & S… 13/FA

Initial Public Offering (IPO):  Registration Statement (General Form)   —   Form S-1
Filing Table of Contents

Document/Exhibit                   Description                      Pages   Size 

 1: S-1         Registration Statement (General Form)                 99    509K 
 2: EX-3.1      Amended & Restated Certificate                         7     30K 
 3: EX-3.2      Amended & Restated Bylaws                             21     98K 
 4: EX-3.3      Amended & Restated Certification of Incorporation     20     85K 
 5: EX-3.4      Certificate of Correction                              2     13K 
 6: EX-3.5      Bylaws of Replicase, Inc.                             13     60K 
 7: EX-4.2      Registration Rights Agreement, Date June 22, 1998     16     68K 
 8: EX-4.3      Amended & Restated Reg.                               15     75K 
 9: EX-4.4      Warrant Agreement, Dated July 12, 1999                11     66K 
10: EX-4.5      Warrant Agreement, Dated Oct. 27, 1998                11     69K 
11: EX-4.6      Warrant Agreement, Dated Oct. 27, 1998                12     69K 
12: EX-4.7      Warrant Agreement, Dated Oct. 27, 1998                12     68K 
13: EX-4.8      Letter of Comdisco                                     2±    13K 
14: EX-4.9      Warrant Agreement to Purchase (Excite)                12     58K 
15: EX-10.1     Registrant's 1998 Stock Option Plan                   25     97K 
24: EX-10.10    Employment Agreement, Brian M. Beattie                 5     27K 
25: EX-10.11    Employment Agreement, Jim Hilbert                      5     25K 
26: EX-10.12    Employment Agreement, Lucille Hoger                    5     25K 
27: EX-10.14    Sublease Agreement                                    11     51K 
28: EX-10.15    Enterprise License Agreement, Dated May 27, 1999      11     55K 
29: EX-10.16    Amend. #1 to Enterprise License Agreement              3     24K 
16: EX-10.2     Registrant's 2000 Omnibus Equity Incentive Plan       39    153K 
17: EX-10.3     Registrant's 2000 Employee Stock Plan                 12     58K 
18: EX-10.4     Form of Directors' & Officers' Indemnification         7     40K 
19: EX-10.5     Employment Agreement, Tony Rodoni                      3     18K 
20: EX-10.6     Employment Letter, Michael O'Rourke                    4     20K 
21: EX-10.7     Employment Agreement, Radha R. Basu                    5     27K 
22: EX-10.8     Employment Letter, Scott Dale                          8     38K 
23: EX-10.9     Employment Agreement, Cadir Lee                        8     38K 
30: EX-23.1     Consent of Ernst & Young LLP                           1     10K 
31: EX-27.1     Financial Data Schedule                                2     12K 


EX-10.12   —   Employment Agreement, Lucille Hoger

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Exhibit 10.12 January 18, 2000 PERSONAL & CONFIDENTIAL Dear Lucy: On behalf of Support.com, Inc. (the "Company" or "Support.com") I am pleased to offer you the position of Vice President of Operations of the Company. The terms of your employment relationship with the company are as set forth below and as approved by the Company's Board of Directors. 1. Position: You will be the Vice President of Operations of the Company, reporting to the President and Chief Executive Officer. As such, you will have such responsibilities as determined by the President and Chief Executive Officer. 2. Base Salary and Performance Bonus: You will be paid a base salary of $13,333.33 per month. Your salary will be payable in accordance with the Company's standard payroll policies (subject to normal required withholding). You will receive a vacation and benefit package similar to that provided for all other executive level employees. You will also be eligible to earn an annual bonus in your first year of up to $20,000 if you achieve performance criteria mutually agreed upon by you and the President and Chief Executive Officer. 3. Stock Options: Subject to the approval of the Board of Directors of the Company, you will be granted an option to purchase 300,000 shares of Common Stock of the Company at an exercise price per share to be determined at the next board meeting. Your option will be granted under the Support.com, Inc. 1998 Option Plan, in accordance with and subject to each term of the Company's standard form of option agreement. These options will vest 25% at the end of your first year of employment and thereafter monthly at 1/48 per month of the total option amount so that at the end of your fourth year of employment you will be 100% vested in this incentive stock option grant. You will also be eligible to receive an option grant of 50,000 shares at your one year anniversary date. 3. At -Will Employment: You will be an employee-at-will, meaning that either you or the Company can terminate your employment relationship at any time, for any reason, with or without Cause, and with or without notice. You agree to devote substantially all of your business time and attention to the Company. Nevertheless, you shall be permitted to serve as a member of the board of directors of other boards of directors of for-profit and not- for-profit organizations as the Board may reasonable approve.
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4. Termination of Employment: 4.1 In the event your employment is terminated by the Company with or without Cause, as defined herein, or you resign with or without Good Reason, as defined herein, you will be entitled to payment of (i) accrued salary, benefits and reimbursable expenses owing to you through the date of such termination, and (ii) the bonus you earned for the Fiscal Year preceding the date of your termination if it has not been paid as of the date of your termination. 4.2 If your employment is terminated by the Company, for any reason other than for Cause, or is terminated by you for Good Reason, in addition to the payments provided for in Section 4.1, you will be entitled to receive a severance package consisting of (i) your base monthly salary, paid as though you were still employed by the Company for a period of 6 months in installments, subject to appropriate deductions, (ii) continued participation in all benefit plans as an employee for a period of 6 months, and (iii) vesting of all stock options granted to you that would have vested by the end of the month of your termination if your employment had not been terminated. The Company shall have the obligation to make the payments and provide the benefits provided for in this section regardless of your income or effects to mitigate, if any, however it shall have the right to stop the payments and benefits in Section 4.2(i) and (ii) if at any time prior to the expiration of six months after termination, you become otherwise employed in another full time salaried position with benefits. In order to receive this severance package, you will be required to sign a release in a form acceptable to the Company, of any and all claims that you may have against the Company. 4.3 "Cause" means a determination in the reasonable good faith of the Board that you have: (a) engaged in a material act in violation of the law, except that if with regard to the act, you are not subsequently convicted of a felony or do not enter a plea of guilty or no lo contendre to a felony (except for ordinary traffic violations); you will be entitled to receive the severance package provided for in Section 4.2 (i through iii), (b) materially breached your fiduciary duty to the Company; (c) unreasonable refused to perform the good faith, lawful policies or instructions of the Chief Executive Officer; or (d) failed to fully and faithfully perform your material obligations under this Employment Agreement after having been given thirty days written notice of any such failure and an opportunity to cure. "Good Reason" means (i) you are assigned significant duties inconsistent with your position in the Company or your employment terms and responsibilities are materially diminished by the Company, (ii) you are required to relocate to a regular work location that is more than 50 miles from the Company's offices where you regularly work, without your approval or (iii) a material breach by the Company of its obligations under the Employment Agreement. If you wish to resign your employment for Good Reason, you will be required to give the Company 30 days written notice of resignation. The Company will have 30 days to cure the reason(s) for your resignation. If the reason(s) for your resignation is/are not cured within 30 days, the period of time you have to exercise your stock options shall begin to run following the expiration of the cure period.
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5. Change in Ownership Event: For a period of six months following a "Change In Ownership Event" ("Change In Ownership Event" being defined as any sale of all or substantially all of the Company's assets or any merger, consolidation or stock sales which results in the holders of the Company's capital stock immediately prior to such transaction owning less than 50% of the voting power of the Company's capital stock immediately after such transaction), if (a) your employment is terminated by the Company or its successor for any reason other than for Cause (as defined in Section 4 of this Employment Agreement); or (b) you resign for Good Cause, you will be entitled to receive a severance package consisting of (i) vesting of 50% of any unvested stock options that were issued to you by the Company, (ii) 6 months of your base salary at that time, payable in a lump sum, subject to normal withholding requirements, (iii) continued participation in all benefit plans as an employee for a period of 6 months, and (iv) bonus for the fiscal year in which your employment is terminated, pro rated on a monthly basis based upon your termination date, if you achieved the performance criteria mutually agreed upon by you and the Board for that Fiscal Year. You shall have a period of 90 days following termination of your employment pursuant to Section 5(a) to exercise such options. If you wish to resign your employment pursuant to Section 5(b), you will be required to give the Company 30 days written notice of resignation. The Company will have 30 days to cure the reason(s) for your resignation. If the reason(s) for your resignation is not cured within 30 days, you shall have a period of 90 days following the cure period to exercise such options. In order to receive this severance package, you will be required to sign a release in a form acceptable to you and the Company, of any and all claims that you may have against the Company. 6. Representation and Warranty: You represent and warrant to the Company that the performance of your duties will not violate any agreements or trade secrets of any other person or entity. 7. Standard Employee Agreements: You will be expected to sign and comply with the Company's standard Employment, Confidential Information and Invention Assignment Agreement (the "Employee NDA") which requires, among other provisions, the assignment of patent rights to any invention made during your employment at the Company and non-disclosure of proprietary information. Your employment will be contingent upon and not be deemed effective until you have executed and returned the Employee NDA to the Company. As provided in the Employee NDA, in the event of any dispute or claim relating to or arising out of our employment relationship, you and the Company agree that all such disputes shall be fully and finally resolved by binding arbitration. In addition, you will abide by the Company's strict policy that prohibits any employee from using or bringing with him or her from any pervious employer any confidential information, trade secrets, or proprietary materials or processes of such former employer. You also agree that, during the term of your employment with the Company, you will not actively engage in any other employment, occupation, consulting or other business directly or indirectly related to the business in which the Company is now involved or becomes involved during the term of your employment, nor will you engage in any other activities that conflict with your obligations to the Company.
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8. Start Date: This agreement is effective as of February 1, 2000. 9. Federal Immigration Law: For purpose of federal immigration law, you will be required to provide the Company documentary evidence of your identity and eligibility for employment in the United States. Such documentation must be provided to us within three (3) business days of your commencement date, or our employment relationship you may be terminated. 10. Entire Agreement: This Employment Agreement, together with your Stock Option Agreement, and your Confidentiality and Assignment of Inventions Agreement, which are incorporated by reference, constitutes the entire agreement between the parties and supersedes all other agreements or understandings. This Employment Agreement can only be changed in writing, signed by you and the President and CEO of the Company.
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Lucy, on behalf of the Board, let me express how pleased I am to extend this offer, and how much I look forward to working with you. Please indicate your acceptance by signing and returning the enclosed copy of this letter. Sincerely, SUPPORT.COM, INC. By: /s/ Radha R. Basu --------------------------------- Radha R. Basu Title: ------------------------------ President and CEO The forgoing terms and conditions are hereby accepted: Signed: /s/ Lucille K. Hoger -------------------------------- Print Name: Lucille K. Hoger ----------------------------- Date: January 20, 2000 -----------------------------------

Dates Referenced Herein   and   Documents Incorporated by Reference

Referenced-On Page
This ‘S-1’ Filing    Date First  Last      Other Filings
Filed on:2/18/00None on these Dates
2/1/004
1/20/005
1/18/001
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